Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

About Maggiano's - Richmond

Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two.
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.

11800 West Broad Street
Richmond, VA 23233
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Italian, American

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm
Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm, Sunday: 11:00am - 9:00pm

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

Phone Number:
(804) 253-0900

Website:
http://locations.maggianos.com/virginia/henrico/23233/11800-west-broad-st-/

Catering:
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 804-253-0920 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.

Parking Details:
Our Guests may use valet or park in the public lot.

Executive Chef:
Gabriel Becerra

Additional:
Bar Dining, Bar/Lounge, Beer, Delivery, Full Bar, Takeout, Wheelchair Access, Wine

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Details

Maggiano's is featuring a four-course family style meal this Thanksgiving. Our Chefs are cooking up a feast with classics like Our Famous Rigatoni “D”® and Four-Cheese Ravioli and holiday favorites like Roast Turkey Breast with Giblet Gravy, Focaccia Sausage Stuffing and Pumpkin Praline Cheesecake.

Private Dining

Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.

Maggiano's - Richmond Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.4

ambience

4.4

value

4.3

Noise

Moderate

94% would recommend it to a friend

Special Occasion (111)
Good for Birthdays (101)
Good for a Date (93)
See All
Good for Anniversaries (85)
Good for Groups (74)
Romantic (68)
Worth the Drive (60)
Casual (60)
Comfort Food (57)
Great for Lunch (55)
Authentic (50)
Business Meals (45)
Sunday Lunch (45)
Fun (38)
Cozy (34)
Kid-friendly (31)
Great for Brunch (29)
Quiet Conversation (28)
Creative Cuisine (27)
Fit for Foodies (27)
Pre/post Theatre (25)
Neighborhood Gem (24)
Great for Outdoor Dining (23)
Tasting Menu (18)
Notable Wine List (17)
People Watching (17)
Bar Seating (15)
Hot Spot (15)
Gluten Free Options (13)
Seasonal (13)
Disabled Access (12)
Happy Hour (12)
Healthy (11)
Handcrafted Cocktails (10)
Late-night Find (9)
Good Vegetarian Options (8)
Afternoon Tea (7)
Scenic View (7)
Vibrant Bar Scene (6)
Quick Bite (5)
Local Ingredients (5)
Afternoon Coffee (4)
Great Beer (4)
Vegan (4)
Live Sports (2)
Live Music (1)
Paleo Friendly (1)
Spicy (1)
Waterfront (1)
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4288 reviews
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·Dined 2 days ago

I went for my birthday celebration and we received excellent food and outstanding service. Thank you

Tags: Good for Groups, Notable Wine List, Pre/post Theatre, Cozy, Comfort Food, Good for Anniversaries, Worth the Drive, Great for Lunch, Romantic, Good for Birthdays, Special Occasion, Good for a Date, Quiet Conversation, Sunday Lunch, Kid-friendly, People Watching, Fun, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined 3 days ago

So much delicious food . I got the buy one and take one home. After the bread and the huge house salad, I ended up taking most of my dinner home. I got three meals out of that one visit.
You could split a spaghettit dinner with your husband...then get dessert.I'll be back.

Tags: Good for Birthdays, People Watching, Quiet Conversation, Comfort Food, Business Meals, Worth the Drive, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined 3 days ago

Our server Amanda, made our experience extra special.

Tags: People Watching, Comfort Food, Great for Outdoor Dining, Special Occasion, Creative Cuisine, Great for Lunch, Good for Anniversaries, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined 3 days ago

I've been there several times. But Sundays experience was the absolute best. Greg is the best waiter so far. It totally made up for the the previous bad experience with the rude waitress.

Tags: Worth the Drive, Great for Lunch, Cozy
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

 
·Dined 4 days ago

Had a 7:30 reservation, got seated around 8:00. The wait was the only issue. Everything else was great.

Tags: Casual, Fun
Was this review useful to you?Yes·No·
food5
ambience2
service3
value5

 
 (Richmond)·Dined 4 days ago

We have been to the Richmond’s Maggianos several times. Our last two visits have been very disappointing. We scheduled this visit for our friends birthday. Two out of the six of us received dinners that were cold!! We had the eggplant with pasta and the pasta was only of medium warmth and very very al deni and the eggplant was of maybe medium warmth

Our server Amanda was outstanding. She went out of her way to make our diner experience nothing but enjoyable. When she realized our dinners were unsatisfactory she bought us an extra dinner to take home. We did not want to wait for a whole new dinner there and have to make our friends wait on us. The manager did come over and was very pleasant also and told us how sorry he was for the problem

The other diners were very satisfied with their meals. The two of us ordered spumoni for dessert and that was the highlight of our dinner

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food2
ambience4
service5
value5

 
 (Richmond)·Dined 4 days ago

This is one of our favorite restaurants. But this occasion was not so much. It started when they brought out our appetizer and our salads at the same time, that wouldn't have been so bad if they
had not brought our main course when we barely started on our salads. I realize they were busy, but they really gave us a very bad impression. And our tally for the evening was over $150 for 2.

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food5
ambience5
service4

 
·Dined 5 days ago

David our server was great!!! Very knowledgeable!! He made my birthday such a great night!! Great dining experience!!

Tags: Fun, Kid-friendly, Good for a Date, Romantic, Good for Birthdays, Good for Anniversaries, Comfort Food, Authentic, Creative Cuisine, Vegan, Great for Outdoor Dining, Handcrafted Cocktails, Notable Wine List, Sunday Lunch, Special Occasion, Fit for Foodies, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charleston)·Dined 5 days ago

My husband and I thoroughly enjoyed Marco's Meal for Two. It was a great value plus the items we ordered were delicious. We had the Stuffed Mushrooms to start and they were loaded the with garlicky flavor. For our entrees we had Mom's Lasagna and Spaghetti and Meatballs at the restaurant plus we had two more pasta dishes (Mom's Lasagna and Taylor Street Baked Ziti) to take home. All of the pastas were so flavorful and tasty! We finished our meal with an absolutely delicious Tiramisu dessert. We will definitely come back again!

Tags: Good Vegetarian Options, Great for Brunch, Gluten Free Options, Quiet Conversation, Comfort Food
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food5
ambience5
service5
value5

 
 (Richmond)·Dined 5 days ago

I love Maggiano’s the food is absolutely wonderful, service is the best I have experienced, everyone is very friendly and their wellness to make your dining experience very enjoyable goes far and above.

Tags: Comfort Food, Fun, Special Occasion, Worth the Drive, Fit for Foodies, Creative Cuisine, Tasting Menu, Good for a Date, Good for Anniversaries, Romantic, Good for Birthdays, Sunday Lunch, Casual, Cozy, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined 6 days ago

Way too much dressing on my caprese salad. For a $15 lunch salad I was disappointed.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food3
ambience5
service3
value2

 
 (Chicago)·Dined on November 15, 2017

We reserved a table for 6 but were seated at a small table and squeezed in between other tables. There was not room to pull out a chair since tables were so close together and diners were sitting in close proximity to to each other. The noise level was extremely loud and we could not carry on a conversation due to the background music and other table conversations. The food was delicious but portions were small. The few times I have been there, it is always crowded and service seems slow. Perhaps another Maggiano's is needed in the Richmond area.

Tags: Business Meals
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food3
ambience1
service3
value3

 
·Dined on November 12, 2017

We enjoy Maggiano's and the food. It was very busy and crowded the time we went. We like when it's less loud and crowded. We will probably avoid going back on weekends. Everything took much longer than usual, probably b/c of the crowds. We were hoping to get the seasonal dessert, but they ran out. We spent longer than expected on the meal but the food was good.

Tags: Good for a Date, Great for Lunch, Seasonal, Special Occasion, Casual, Good for Birthdays
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food4
ambience3
service3
value4

 
 (Richmond)·Dined on November 12, 2017

Brunch was fantastic and it was made even better by the service of our waiter, Greg. Food was excellent. My only complaint is that is was noisy.

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food5
ambience4
service5
value4

 
·Dined on November 12, 2017

Great food, ambiance and service! Our waiter David was excellent!

Tags: Good for Birthdays, Good for Anniversaries, Tasting Menu, Comfort Food, Good for Groups, Special Occasion, Romantic, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (Richmond)·Dined on November 12, 2017

Started out bad and got worse-Had a reservation but had to wait 40 minutes. Waitress was terrible, she didn’t take our drink orders when she came to table and greeted us. She poured glasses of water and was then gone for 20 minutes.

Food was not as goid as past visits. Shrimp Diavolo was greasy and slimey.

I spent $197 on this dining experience and was disappointed.

Tags: Fun, Good for a Date
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food2
ambience4
service1
value2

vip
 (Richmond)·Dined on November 12, 2017

Maggiano's seems to be on the steady decline in terms of good experiences lately. This is the second or third time where we haven't been impressed. Not sure if something has changed at this location or the brand in general, but the food isn't as good as it used to be and the service has been slipping the past few visits as well. Took a while for the server to come and greet us after we were seated. Waited a good 30 minutes before our appetizers and salads came out, the flatbreads were Luke warm when the arrived and the cheese had hardened. When the entrees finally arrived, one of them was made wrong. The server did offer to fix it, but we had waited a while for the entrees as well so we just made do. Butter cake was decent but the special Pumpkin Cheesecake was garbage. It tasted and looked straight out of a box and looked nothing like the picture. I would recommend elsewhere before coming to Maggianos again. Also, they recently changed their menu, so I would check online to make sure what you want is still offered. I would also suggest asking if your entree has something you don't like in it. The braised beef lasagna came with Chicken Sausage inside it, and that wasn't mentioned in the description of the item.

Tags: Casual
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food3
ambience4
service2
value3

 
 (Richmond)·Dined on November 11, 2017

Nice relaxing evening with excellent food and service. We have been going here for years and it seems to get better each time we go. Thank you!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on November 11, 2017

Great food but the front desk/ customer service was rude and arrogant. Reserved a table for 9 a week in advance for wife's birthday. Checked in early 4:30 and there were many open tables but front desk girl made me keep coming back and did not give even give me a pager. Told me entire group needed to be present before seating us. Finally seated us by the back door carry out which was loud and people going in and out. I would never come back because of way i was treated but food is awesome and good deal. Management really needs to improve and TRAIN front desk staff how to respect and handle good customers.

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food5
ambience1
service2
value5

 
·Dined on November 11, 2017

We love that we can eat gluten free without concern. The buy one take one option is a great value.

Tags: Healthy, Gluten Free Options
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food5
ambience5
service4
value4

 
 (Richmond)·Dined on November 10, 2017

Wonderful evening with friends. We are always happy when we eat there.

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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on November 10, 2017

Our family had a fantastic meal the night prior to the Richmond Marathon. We made a reservation about a week ahead of time and the seating was prompt and easy when we arrived despite the crowd. The service was top notch; our order was quick, arrived in a timely manner and the food was perfectly prepared. Our server was excellent and our glasses were never empty and we never had to ask for anything twice. The atmosphere was pleasant and never had to speak over a conversational tone even though it was fairly busy. Our service so great it was if we were the only family there. Would definitely recommend this restaurant based on the great service, quality of food and atmosphere.

Tags: Good for a Date, Neighborhood Gem, Business Meals
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 5, 2017

Six friends out to celebrate two birthdays. Great meal and wine to celebrate with friends

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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 5, 2017

Wonderful meal and great service!

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food5
ambience5
service5

 
 (Baltimore)·Dined on November 4, 2017

The Marco meal for two is such a deal -- basically 4 dinners for $43.95.

Tags: Neighborhood Gem, Special Occasion, Good for a Date, Seasonal
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food5
ambience4
service5
value4

 
 (Richmond)·Dined on November 4, 2017

This restaurant is a family favorite. We met to celebrate a birthday and were not disappointed. The food was fabulous and plentiful and our waiter was very friendly and accommodating. Always a great choice for a special occasion!

Tags: Good for a Date, Special Occasion, Good for Anniversaries, Good for Birthdays
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food4
ambience4
service4
value4

 
 (Richmond)·Dined on November 3, 2017

The service and food was excellent. The atmosphere is perfect

Tags: Worth the Drive, Tasting Menu
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 28, 2017

I used Open Table to make my reservation. The table was just as I had asked, a booth and quiet. my dinner companion and I could hear each other but still felt a part of the restaurant. I was going to get one of their yummy salads but my companion suggested something more in line with dinner. I am glad I took that suggestion and ordered one of their chicken dishes subbing the carbohydrates for the sautéed vegetables. It was an amazing meal, so glad I have leftovers so I can enjoy it again!

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food5
ambience5
service5
value5

 
·Dined on October 28, 2017

A very enjoyable anniversary dinner.
The service was great. We had the chicken marsala which was to die for.

Tags: Romantic, Good for Birthdays, Neighborhood Gem
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food5
ambience5
service5
value5

 
·Dined on October 28, 2017

The waiter really made the experience worth while! I really wish I remembered his name. But he was a young African American and an ABSOLUTE DELIGHT!!!! He made us feel like family!

Tags: Good for Birthdays, Casual, Afternoon Tea, Comfort Food, Quiet Conversation, Late-night Find
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 27, 2017

Maggiano's always exceededs expectations, great place.

Tags: Good for a Date
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 24, 2017

Won't sit in a booth in the bar area again. Seth our waiter, was attending to to-go orders, therefore not being attentive to our table. Water glasses were always empty...always, and we had no other drinks!
Everything took forever. Not happy with Seth!

Tags: Tasting Menu
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food4
ambience2
service1
value5

 
 (Richmond)·Dined on October 23, 2017

A pleasant place for special occasions, with a wide range of prices. Every time I have gone there, the staff has been friendly and helpful. They do an excellent job of dealing with food allergies and other dietary needs. Service is prompt, the food is good.

Tags: Good for Anniversaries, Good Vegetarian Options, Quiet Conversation, Kid-friendly, Good for a Date, Good for Birthdays, Good for Groups, Gluten Free Options, Special Occasion, Healthy, Vegan
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food5
ambience4
service5
value5

 
·Dined on October 21, 2017

This location was the worst ever. I waited over an hour for food and it still didn't come until i asked for a manager. The food was awful. The server was great and the owner was as well, however, they need more staff and better communication. I made a reservation for a large party and no one got to eat. This was a very upsetting night. The wait was long to be seated as well.

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food1
ambience3
service1
value1

 
·Dined on October 21, 2017

We absolutely enjoyed our dining experience at Maggianos. Jonathan was our server and we appreciated the time he took with us in explaining the menu , being professional yet personable.

Thank you Jonathan!!

Tags: Good for a Date, Authentic, Romantic, Fun, Good for Groups, Worth the Drive, Casual, Comfort Food
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food5
ambience4
service5
value5

 
·Dined on October 20, 2017

Beautiful decor and architecture, felt like the ‘40’s era. Delicious wine and authentic Italian cuisine. Loved the outdoor area with fountain and lights. Looking forward to coming back!

Tags: Cozy, Healthy, Good for Anniversaries, Good for Groups, Romantic, Creative Cuisine, Afternoon Tea, Bar Seating, Good for a Date, Neighborhood Gem, Special Occasion, Authentic, Pre/post Theatre, Comfort Food, Fun, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 20, 2017

we were a little late and was still able to be seated. cocktails were excellent flood was hot and served almost immediately after receiving drink which was perfect! atmosphere was beautiful got home told everyone that should be there next date night visit. waitressr was so helpful patient and pleasant change to see.

Tags: Cozy, Authentic, Good for Anniversaries, Neighborhood Gem, Worth the Drive, Great Beer, Pre/post Theatre, Handcrafted Cocktails, Good for a Date, Special Occasion, Romantic, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Tables are way too close together, it was 7 of us and we couldn’t hear each other it was so loud. My food was a little too salty but everyone else liked theirs. Our waitress was a little busy so we didn’t see her except for when she took our orders and to get the check. I think if they had less tables it would be a little better so you’re not bumping into everyone trying to get to the bathroom. Kids meal isn’t ideal for anyone who has picky kids.

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food3
ambience3
service3
value3

vip
 (Washington DC)·Dined on October 19, 2017

Loved our server!!! He was very professional and made our evening really fun!!!

Tags: Fun
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food5
ambience5
service5
value5

 
·Dined on October 18, 2017

We've been here a few times with not much of an issue. Doing the family dining plan is expensive and time consuming, but you get what you pay for and then a little some to take home.

On Wednesday, Oct 18, We drove about an hour and 15 minutes to visit this particular establishment as we'd been here before with a positive experience. This particular visit was really disappointing. We got there at a time when they weren't busy and there were 9 of us doing the family style dinner. The food was ok, but overall we weren't impressed. The food was much better during a previous visit a few months back. As the night got busier, we found ourselves waiting longer and longer for things we requested and refills on dishes/drinks. We were given incorrect information by the staff about one of the dishes that resulted in a $24 increase on our bill in addition to some other minor discrepancies. The manager worked with us on correcting the issue and compensated us free deserts for our trouble, but had a little attitude when we asked to use a $10 coupon on our $190 portion of the bill. Using the coupon was our intent all along and the miscommunication on the dish we ordered we don't feel was our fault. However, we still couldn't shake that sense that he was agitated with us. My daughter had to go to the bathroom and on her way back she saw/heard the manager condescending our group to another employee about what had happened. Specifically, she heard "and after all that they still wanted to use a coupon." Upon spotting my daughter, he made another comment about needing to be quiet because she (my daughter) was part of that group.

What was supposed to be a very cheerful birthday celebration for my wife, ended up being a very frustratingly long and negatively climactic 2 hr and 15 mins dinner sandwiched between two 1 hr + drives. We could overhear surrounding tables voicing similar complaints.

I'm not confident we'll be in a hurry to come back.

Tags: Good for Birthdays, Good for Groups, Comfort Food, Romantic, Good for a Date, Good for Anniversaries
Was this review useful to you?Yes·No·
food2
ambience3
service2
value2

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