Maggiano's - Richmond
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.
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The food is consistently very good. I got a special—mushroom ravioli and steak—and it was delicious. The service was great. My teen and adult children love the Rigatoni D. We got desert too—creme brûlée and cheesecake. We couldn’t finish them, but they were so good. The meal to go home makes this a very good value too. It’s a nice place to go for a birthday meal.
The steak was very bland it taste like it didn't have any seasoning and the ravioli had a weird after taste that wasn't too appealing or wanting to try again. Also when seating you may want to make sure that the seats were not sitting right underneath a vent with the ac blowing it makes the visit unpleasant.
I was unable to dine there because they could not honor my reservation in a timely manner.
The hostess was not overly friendly. Our waiter, Jimmy, was very good in the beginning. He stated there would be a 2nd waiter (possibly Ben?) to assist our party of 9 but he never helped. We took awhile to decide to do family style and then what to order but the time between appetizers and entrees was longer than I would expect. The entrees came out but seemed to have been sitting in the kitchen for a bit because the food was not very hot. There was another long wait time between entrees and desserts (which were delicious!). Finally, it took quite some time for our bill to arrive. Overall our visit was 3 hours which I think is too long and our guests were antsy to leave. We will come back again but we will not do the Family Style dining.
Maggiano's it our favorite Italian restaurant, so we drive 70 miles from Charlottesville on special occasions to eat there. My husband's father was from Italy, so we have tasted very good Italian cuisine and we once toured Italy on a Wine and Food Heritage tour. The gnocci were wonderful, my husband's favorite, and I had the parmesan crusted chicken, on the light side. It was perfect, and the accompanying salad was really tasty. We had $2 mimosas, a special for brunch on weekends, and they were great too. Love the Frank Sinatra music playing.
Very busy this time. Was seated 29 minutes after reservation.
Good food and great service
Waiter was attentive and food temperature was perfect.
The server was extremely slow, spilled drinks on our party and table, and rarely checked on us. Not our typical experience.
Everything was perfect
Chicken Parmesan was one of the courses ordered. Did not taste fresh; seemed to be pre-coated with breading and was frozen. Other than that one dish, everything else was pleasant.
The service, good, and ambiance were all absolutely wonderful! I WILL go again!
Always been a fan of Maggiano’s, but recently, read a few negative reviews. So we went there not knowing what to expect....well we were very happy with our service, food, atmosphere on a busy Friday evening! Kudos to Maggiano’s for a wonderful evening!!!
We decided to visit Maggiano's after receiving a gift certificate and booked for the entire family. Disappointed at the start when we weren't seated until almost 7:15, our reservations were for 6:45. We all chose our own dishes; unfortunately, mine was bland; the Shrimp Fra Diavolo is supposed to be spicy...my husband took two bites of his specialty pasta dish (Rigatoni "D"®) and wasn't able to continue as it was extremely bland and had no flavor even with extra basil and cheese. We asked for bread at the start and it never came; the restaurant was busy but at least our water glasses remained filled. For us, the value of a great meal wasn't at Maggiano's nor was our dinner worth $230...
Maggiano’s is an excellent restaurant and the food is always high quality and delicious. I highly recommend Maggiano’s to anyone who enjoys great food and excellent service. I look forward to my next visit to try other specialties on the menu.
Wonderful as always
Food was good. Atmosphere was pleasant.
The service was decent however arriving for my reservation I was told I had to wait and then a member of my party arrived later and was told we had left although we had not.
We have my grandmother’s birthday dinner here last nice. From the service to the food, everything was amazing !
This was a birthday visit and we liked it so well we purchased a gift card for our son's wedding anniversary.
Met all our expectations but nothing above and beyond.
I would because I have been there many times before. But the waiter we had got BOTH of our entrees wrong.
Food and service were fantastic. Jimmy, our server, was very attentive but not overbearing. Was a little bit loud, especially for close to 9:00pm, but wasn’t worth letting it ruin our evening. Cocktails were very good as well - wife’s dry martini was made exactly how she had hoped.
Great food and service!
As always, loved coming here but the only annoying thing to deal with is the actual reservation. They are terrible at actually honoring reservations for a timeframe that is within 20-30 minutes after the time you made a reservation.
The food was outstanding but the service could have been better. Made a reservation and ended up having to wait 20 min after my reservation schedule. The waiter that we had barely even talked to us and our water glasses where empty for almost 10 min even with walking by multiple times before we got a refill of water. The food was outstanding but the services needs a lot of work.
Experience was ok but making a reservation seemed a waste. Had a 6:15 reservation but still ended up waiting 30mins for a table and persons without a reservation were seated before my party..
Awesome! Especially the bartender!
Really enjoyed it.
We always love the food and it’s such a good deal since you get extra to take home if you order off the classic or specialty menu. The dining room is usually very packed making conversation difficult though.
We had a party of 36 people. Our service was consistent and our servers kept it moving. There was a bit of slowness out of the kitchen, but that was expected due to the size of our party. The food was excellent, as usual. That's why we will be back. Our wait staff, Sean (or Shawn?)and Coral, did an amazing job.
Our server- TAYLOR, was the best server ever!!! The food was fantastic, and we thoroughly enjoyed our dining experience while at Maggiano’s.
- Bob B.
New Years Eve food, service, and ambiance were wonderful! Will return.
We realize it was new years eve but to have reservations for 6:30 and not get our food till 7:45 and then did not get out till almost 9, and my food was not warm.
Sorry for the review, have spent the past 12 or more years eating there on new years eve.
Food was good. Service was awful. They were obviously understaffed. It took nearly two and a half hours for dinner. Everything was slow to be delivered / refilled or never arrived. Hostess asked me on way out about my experience. I told her it was a poor experience and she just stood there and smiled.
Perfect as usual. The food is always good and the service was excellent. Will return.
As always it was a great experience. The food was mediocre this time around the rigatoni d was dry and the salmon was dry. Unusual for a dinner there.
We have eaten at this location many times over the last few years, and unfortunately after our experience last night it may be our last. While we enjoy the food and atmosphere, the service the service during our last few visits has been getting increasingly poorer. Our visit last night was representative of our last few visits; after we ordered, we never saw our waiter or associate for drink refills, our salads took 45 minutes to arrive, and then our entrees came literally 30 seconds later. We're not 'difficult customers' and we didn't order anyhting out of the ordinary. I'm not one to complain at a restaurant, but a manager happened to be walking by and noticed our displeasure so I shared our disappointed. To his credit he provided us with an apology and a (unsolicited) discount off of our meal, but we'd rather pay full price than have to deal with the wait, hassle, and embarrassment. The couple who sat next to us and ordered after us (different waiter) received their similar meals before us., and our waiter never acknowledged our wait, the discount the manager provided, or the service.
It was Great