Maggiano's - Richmond

4.5
5306 reviews
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$30 and under
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Italian
Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two.
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.
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Private Dining

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What 5306 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
93% of people would recommend it to a friend
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JT
Richmond
19 reviews
Dined 2 days ago
Overall 4food 4service 4ambience 4

A really nice Italian style restaurant with a substantial menu that offers good food and service. With numerous specials, along with their buy one take one home selections, there are plenty of tasty opportunities to try.

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m
Richmond
5 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Our waiter was generous and outstanding, brought us 2 glasses of champagne at no charge in celebration of our anniversary
Very considerate and excellent customer service

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R
Richmond
2 reviews
Dined 2 days ago
Overall 4food 4service 5ambience 4

We always enjoy our food. Amanda was a great waitress without being a "hoverer" ... we were greeted by a very friendly staff as well.

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BT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

I've been dinning here for years, always great food, great value, and good service.

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OT
Washington DC
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We went with our large family and it was a fun place to be with a large crowd. Ate family style and it was wonderful, lots of options to choose from and they bring out so much. The food is wonderful and the price point is great.

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m
Richmond
2 reviews
Dined 5 days ago
Overall 4food 5service 4ambience 5

As always, the food was delicious. We were able to be seated before our reservation, in a great location. We were away from the foot traffic & Easter Sunday crowd. We had a wonderful time celebrating.

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AM
Richmond
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

This place is nice for a small to huge family gathering for lunch/dinner. The service was outstanding and the amount of food for the price definitely a great deal 👍!

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SS
Phoenix
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Wonderful!

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TR
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 4

Excellent customer service. We had a 1:00 reservation and they were ready for us on time. The food was terrific.

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JA
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Our server was great even on that busy Easter Sunday day. Good food, good service.

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GB
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Food was great as always. The staff was great. Showed up early for 12 noon reservations and they took us.

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L
Richmond
123 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

Everything we ordered -- Caesar salad, zucchini fritte, fruit, salmon and spinach eggs benedict, Tuscan chicken and shrimp, creme brulee french toast, tiramisu and carrot cake were spot on. This was a great Eastern Brunch for us, and we will return! Thanks to our waiter Dave for excellent service.

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DI
1 review
Dined 5 days ago
Overall 3food 4service 5ambience 3

I would never go back for an Easter Brunch, or holiday Brunch. I was expecting a normal Brunch menu, and never expected to be given regular menu. No Sunday Brunch menu except for the Family Brunch where pricing was high $29.95 per person and only have two or three breakfast brunch items on the menu. Extremely disappointed!

Although the waitstaff was wonderful and tried to help make our visit better trying meet our breakfast expectations. Definitely 5 stars for them.

I will do any regular lunches and dinners but NEVER will I take my family to your restaurant for any Holiday Brunches unless there is a change to have a normal Brunch menu.

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K
Richmond
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

We had a wonderful server. Our families first Easter spent at a restaurant given that we are displaced from our home. During a challenging time we found ourselves having a really nice time.

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OT
Richmond
1 review
Dined 6 days ago
Overall 1food 3service 2ambience 1

We were celebrating my husband’s 50th birthday. I had requested a room upstairs. We were not given a room upstairs even though he asked when we arrived. We were placed in the most high traffic area by the stairs downstairs. We were bumped constantly by people walking by. There were crying babies. Our waitress forgot things left and right. It was an absolute disaster. I think this will be our last dinner at Maggiano’s.

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OT
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 2

It was very nice but loud although it is Easter weekend

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BM
Richmond
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 4

Our overall experience at Maggiano's was very good. Our server was very professional and attentive. He is a wonderful asset to your restaurant! the food was delicious and the portions were certainly good.We got the eat one and take one meals so we still get to enjoy another meal.

Our only complaint is that too many tables are crowded into the space where we were sitting. We could not even get into our seats when we were shown to our table. They did move the table out but our seats were still right up against the seats of the people at the table behind us. I'm sure that was not the most pleasant arrangements for them either.

Overall, we enjoyed our meal and would recommend and return to Maggiano's.

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RK
Washington DC
4 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Excellent service, waiter was well versed on menu selections.

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PH
1 review
Dined 6 days ago
Overall 4food 3service 5ambience 4

Mah..... great service. Average food. Smaller portions. Tons of spaghetti noodles but little sauce. A few ravioli but little sauce. Average....

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OT
1 review
Dined on April 15, 2019
Overall 4food 4service 5ambience 3

Service was superb; ordered family style and everything arrived at intervals hot and delicious. Hadn’t been there in quite some time, now looking forward to going back.

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RR
Richmond
18 reviews
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

Birthday gathering for my wife the restaurant did an excellent job with our larger than normal party

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JA
Washington DC
1 review
Dined on April 14, 2019
Overall 5food 4service 5ambience 5

We were celebrating my husband's birthday and it couldn't have been better. Maggiano's is his favorite restaurant. Ed always has the sausage and spaghetti with marinara sauce. The sauce is the best. The 6 of us ordered a variety of dishes and no one was disappointed. Dakota gave us wonderful service as he has before. He always goes the extra mile

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F
New England
16 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

We have been here several times in the past and have always enjoyed the experience. On this visit our waiter was Dave J. He went out of his way to ensure that our date night went well. It was prom night for local high schools so the restaurant was busy but thanks to Dave it was never a distraction to the great service we received.

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OT
1 review
Dined on April 13, 2019
Overall 4food 5service 5ambience 5

Maggiano’s is a great way to celebrate a special event. It’s scenic, the staff is kind, and the food is absolutely amazing.

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OT
Washington DC
3 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 4

The food and the service was great. We all had classic pasta dishes and they didn’t disappoint. They also have a brunch and a family style menu that looked amazing.

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TK
Indiana
6 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 4

Our first visit to Maggiano’s. Wie’ll be frequent customers every time we’re in town. Love love love!

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OT
Richmond
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Our experience was great our waitress was really awesome and the overall experience was far above 5 stars

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S
Richmond
2 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

The twelve of us were there at 4:00 p.m. At that time there were not many people in the restaurant and therefore very little noise. The service was outstanding. The food was served within a short time and everyone had only positive things to say about their meal. As it happened to be my birthday the server surprised me by serving a birthday cake to me. We have eaten there before and wondered why we haven;t eaten there more frequently. We plan on making this a frequent stop in the near future.

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MO
1 review
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

Great atmosphere. Great food. Great service. Only recommendation is to not have the tables so close together. We could hear the other tables conversation. Other than that it was great!

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AB
1 review
Dined on April 7, 2019
Overall 2food 2service 3ambience 1

The Calamari was good. The the description for Linguine di Mare indicates it contains lobster; unless it was disguised as shrimp, there was no lobster. The Beef Tenderloin Medallions were expressly ordered as well done; they were bleeding and were sent back and replaced; that meant that my wife got her food as everyone else was finishing. It was my first and last time to Maggiano's.

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SC
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Excellent service from Dakota!!!! On time, polite, courteous and great attitude!

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JM
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Dinner was Very enjoyable. Generous portions and very tasty!

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OT
Richmond
1 review
Dined on April 6, 2019
Overall 4food 5service 2ambience 5

The food was great, as always. We ordered one slice of cake for dessert, and it took quite a long time to get it. Then it took even more time to get our check, and then our waitress never showed back up to take our check and payment. We had to ask another waiter who was passing by to please take it. Our waitress ended up coming by the table before we left apologizing, saying that she thought she had already taken our payment and that we were done. Not the type of service we have grown accustomed to there.

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OT
Richmond
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Enjoyed our dinner! The service was great! Food was perfect!!

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OT
Richmond
5 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Serve was great and the food was very good. Great place for any occasion.

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KM
1 review
Dined on April 5, 2019
Overall 4food 5service 2ambience 5

The server wasn’t very personable other than taking our order that’s all the conversation we got. It was my birthday he never asked was everything ok why were we there nothing it was like my ex husband was forced to wait on us. The food was great and the other servers who checked on us was great

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JA
Richmond
5 reviews
Dined on March 31, 2019
Overall 3food 4service 3ambience 3

It was INCREDIBLY busy and even though we had a reservation we still had to wait for 1/2 an hour. It took another 15 minutes for wait staff to check in. Everyone was downstairs so there wasnt a free table anywhere and it was really uncomfortably crowded - wish they would have seated folks upstairs too. Food was pipping hot, fresh and delicious though.

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EC
1 review
Dined on March 31, 2019
Overall 4food 4service 3ambience 4

It was a pleasure working with the individuals and it was so easy to make the reservation on line. All but one of my requests was taken care of with ease and courtesy. I was hoping for a corner table as it was a baby sprinkling, so was a bit tight to be in the middle of the floor, but it all worked out will. Thank you Maggiano's for a memorable outing.

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e
Tampa
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Meal and the whole experience was great!

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TS
1 review
Dined on March 30, 2019
Overall 3food 3service 2ambience 4

Have gone for many years and will continue to do so. Everyone has an off day now and again, right? The service was slow, several of the tables which were seated after us received he same appetizer ( fried calamari)well before us. The couple next to us was seated 20 minutes after and left 30 minutes before. Each portion of the meal was extremely slow to come out. The waiter while amicable and extra mule helpful seemed to disappear far more than other waiters in the restaurant. The appetizer was over cooked ( calamari), the entree was excellent!!! And the desert was a barley warm apple crostata. Lack luster trip but it is one of our favorites. One bad Trip does not make a pattern, hope for better next time.

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