Maggiano's - Richmond

4.5
5286 reviews
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$30 and under
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Italian
Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two.
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.
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Private Dining

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What 5286 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
94% of people would recommend it to a friend
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OT
1 review
Dined 5 days ago
Overall 4food 4service 5ambience 3

Service was superb; ordered family style and everything arrived at intervals hot and delicious. Hadn’t been there in quite some time, now looking forward to going back.

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RR
Richmond
18 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Birthday gathering for my wife the restaurant did an excellent job with our larger than normal party

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JA
Washington DC
1 review
Dined 6 days ago
Overall 5food 4service 5ambience 5

We were celebrating my husband's birthday and it couldn't have been better. Maggiano's is his favorite restaurant. Ed always has the sausage and spaghetti with marinara sauce. The sauce is the best. The 6 of us ordered a variety of dishes and no one was disappointed. Dakota gave us wonderful service as he has before. He always goes the extra mile

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F
New England
16 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

We have been here several times in the past and have always enjoyed the experience. On this visit our waiter was Dave J. He went out of his way to ensure that our date night went well. It was prom night for local high schools so the restaurant was busy but thanks to Dave it was never a distraction to the great service we received.

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OT
1 review
Dined 7 days ago
Overall 4food 5service 5ambience 5

Maggiano’s is a great way to celebrate a special event. It’s scenic, the staff is kind, and the food is absolutely amazing.

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OT
Washington DC
3 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 4

The food and the service was great. We all had classic pasta dishes and they didn’t disappoint. They also have a brunch and a family style menu that looked amazing.

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TK
Indiana
6 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 4

Our first visit to Maggiano’s. Wie’ll be frequent customers every time we’re in town. Love love love!

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OT
Richmond
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Our experience was great our waitress was really awesome and the overall experience was far above 5 stars

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S
Richmond
2 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

The twelve of us were there at 4:00 p.m. At that time there were not many people in the restaurant and therefore very little noise. The service was outstanding. The food was served within a short time and everyone had only positive things to say about their meal. As it happened to be my birthday the server surprised me by serving a birthday cake to me. We have eaten there before and wondered why we haven;t eaten there more frequently. We plan on making this a frequent stop in the near future.

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MO
1 review
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

Great atmosphere. Great food. Great service. Only recommendation is to not have the tables so close together. We could hear the other tables conversation. Other than that it was great!

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AB
1 review
Dined on April 7, 2019
Overall 2food 2service 3ambience 1

The Calamari was good. The the description for Linguine di Mare indicates it contains lobster; unless it was disguised as shrimp, there was no lobster. The Beef Tenderloin Medallions were expressly ordered as well done; they were bleeding and were sent back and replaced; that meant that my wife got her food as everyone else was finishing. It was my first and last time to Maggiano's.

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SC
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Excellent service from Dakota!!!! On time, polite, courteous and great attitude!

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JM
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Dinner was Very enjoyable. Generous portions and very tasty!

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OT
Richmond
1 review
Dined on April 6, 2019
Overall 4food 5service 2ambience 5

The food was great, as always. We ordered one slice of cake for dessert, and it took quite a long time to get it. Then it took even more time to get our check, and then our waitress never showed back up to take our check and payment. We had to ask another waiter who was passing by to please take it. Our waitress ended up coming by the table before we left apologizing, saying that she thought she had already taken our payment and that we were done. Not the type of service we have grown accustomed to there.

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OT
Richmond
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Enjoyed our dinner! The service was great! Food was perfect!!

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OT
Richmond
5 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Serve was great and the food was very good. Great place for any occasion.

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KM
1 review
Dined on April 5, 2019
Overall 4food 5service 2ambience 5

The server wasn’t very personable other than taking our order that’s all the conversation we got. It was my birthday he never asked was everything ok why were we there nothing it was like my ex husband was forced to wait on us. The food was great and the other servers who checked on us was great

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JA
Richmond
5 reviews
Dined on March 31, 2019
Overall 3food 4service 3ambience 3

It was INCREDIBLY busy and even though we had a reservation we still had to wait for 1/2 an hour. It took another 15 minutes for wait staff to check in. Everyone was downstairs so there wasnt a free table anywhere and it was really uncomfortably crowded - wish they would have seated folks upstairs too. Food was pipping hot, fresh and delicious though.

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EC
1 review
Dined on March 31, 2019
Overall 4food 4service 3ambience 4

It was a pleasure working with the individuals and it was so easy to make the reservation on line. All but one of my requests was taken care of with ease and courtesy. I was hoping for a corner table as it was a baby sprinkling, so was a bit tight to be in the middle of the floor, but it all worked out will. Thank you Maggiano's for a memorable outing.

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e
Tampa
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Meal and the whole experience was great!

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TS
1 review
Dined on March 30, 2019
Overall 3food 3service 2ambience 4

Have gone for many years and will continue to do so. Everyone has an off day now and again, right? The service was slow, several of the tables which were seated after us received he same appetizer ( fried calamari)well before us. The couple next to us was seated 20 minutes after and left 30 minutes before. Each portion of the meal was extremely slow to come out. The waiter while amicable and extra mule helpful seemed to disappear far more than other waiters in the restaurant. The appetizer was over cooked ( calamari), the entree was excellent!!! And the desert was a barley warm apple crostata. Lack luster trip but it is one of our favorites. One bad Trip does not make a pattern, hope for better next time.

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LO
Richmond
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Family birthday celebration. Wonderful waiter!

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DL
Richmond
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Mother’s 80th birthday. They set us up with a long table & family style service was perfect!
Our waitress was friendly, helpful & patient!

A wonderful experience for our family....Thank you!

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LD
1 review
Dined on March 30, 2019
Overall 4food 5service 4ambience 5

We had a wonderful time overall, and our server was great, but the food took a really long time to come out. Fortunately, our group had not seen each other for a while so we used the time to catch up with one another, and our server was apologetic, but it would have been nice to be able to eat in a reasonable amount of time. Our party was only 4 people, but we were there for 2.5 hours...most of which was wait time.

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CR
1 review
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Great place overall, You have a new fan of this place.

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OT
Richmond
1 review
Dined on March 29, 2019
Overall 3food 3service 5ambience 3

Really bad at dealing with reservations. But great staff and service.

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SS
Richmond
2 reviews
Dined on March 29, 2019
Overall 4food 4service 5ambience 4

We were seated with no wait per our reservation time. The service and timing for the meal was very good. Wine was delish, and the dessert was super. We had an apple crumble a la mode. We'll be back for sure.

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G
Richmond
3 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 4

I went to Maggiano's in Philadelphia when I lived in NJ. I was so glad that when I moved to Richmond, VA there was one in Short Pump, VA. All total I have been visiting a Maggiano's establishment for over a decade, even getting married in & catered by Maggiano's, in one of their banquet rooms. I have never had bad service or food.

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MV
1 review
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

We had a GREAT experience as we always do. Graham, our server, was wonderfully attentive!

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LD
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

The waiters was excellent my daughter truly enjoyed her birthday dinner. Please tell the waiter excellent job

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SR
1 review
Dined on March 23, 2019
Overall 5food 4service 5ambience 5

Even though my order wasn't 100% right, they fixed it. Still highly recommended, reservation was on-time (if not earlier than expected). Great service with Kevin, great accommodation to fix the order. Food was great.

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HG
Philadelphia
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Excellent food and employees. Had reservations and were seated immediately.

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LG
Richmond
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

The food was good and they give you plenty!!We are going back the next time we are in the area

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OT
Richmond
3 reviews
Dined on March 23, 2019
Overall 5food 5service 4ambience 4

Fun time. Just a little lunch at the mall.

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OT
New York Area
1 review
Dined on March 22, 2019
Overall 5food 4service 5ambience 5

Delicious food friendly service we will be back when we are back in town:

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OT
1 review
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

My birthday

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m
1 review
Dined on March 22, 2019
Overall 1food 2service 1ambience 2

maggianos was nice at some point. the quality and service has dropped substantially. our service was a bad joke. the food was less than average. they got less than 20% of our order right - 80% or more was wrong. i don't mind paying money for good service and good food, but sadly - got neither after dropping over $100 on dinner.

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R
Richmond
7 reviews
Dined on March 22, 2019
Overall 4food 4service 4ambience 4

Great food, great service! Love coming here, we will be back

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R
Washington DC
13 reviews
Dined on March 20, 2019
Overall 4food 4service 4ambience 4

It was everythingI expect when I go to a Maggiano’s. Our waiter was attentive to the table and in-tune with the person picking up the tab (me). Everyone enjoyed the food as evidenced by multiple clean plates. And the atmosphere was exactly what I expect from a Maggiano’s.

Thanks for accommodating our party of 6 on short notice. I typically visit your locations in the DC area where it’s harder to get a reservation for a group of 6. Based on this experience, I will consider patronizing this location more often.

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H
Baltimore
74 reviews
Dined on March 19, 2019
Overall 4food 5service 3ambience 3

Food was excellent as always. Drinks were measured this time - a little disappointing. However, my biggest recommendation is that bartenders need to recognize clients that are alone and want to converse. Tonight, they were happy to talk amongst themselves and not deal with anyone at the bar.

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