Maggiano's - Old Orchard

Salad dressing on the chop salad must have change because it was not the same as we are used too
The veal dish was just so so. The waitress forgot to give me the extra pasta dish. Also the extra veal parmigiana that we could not eat

We have been dining at Lettuce Entertain You restaurants for years. So when we encountered this marginal dining experience with our family on Father's Day, we were disappointed. Since the sale of Maggiano's to another company, the food quality, service, and attitude of staff, has gone down exponentially. Rich Melman would be frustrated to see one of his first establishments go downhill so much. The food quality was not special and the server was horrible. Disregarded many requests and didn't seem to care until he bid us farewell upon delivering our check. The Alfredo pasta was watery, the lasagna was luke warm and water glasses remained unfilled. Not going back, sorry Rich.

Our server was awesome and very personable! We will definitely be back.

We received an e-mail promoting Canoli pancakes, the reason we chose Maggianos. However, they do not serve the regular crunch on holidays like Father’s Day. Mentioning that in the e-mail or when you make reservations be nice. So, while the food is always very good, we left disappointed. A little more forthcoming on the info would be nice.

Maggianos food is always great, that was not the problem. The service was slow and since our food was hot when we got it, I think it was in the kitchen where the problem was. It took a long time to get our drinks and dessert took as long as dinner. It just did not seem as "good" all around as in the past and was mostly about timing and not the food.

Ok Italian food at reasonable price. We were “welcomed” at entrance by the least friendly staff in the restaurant. They are not very polite or welcoming.

We’ve been to Maggiano's many times and, although it is usually consistently good, this particular time it was only fair.

Father’s Day dinner early

Great food and great service!!! I will return and recommend anybody to have a fine night of dining at this great restaurant.

Staff great as always. Food excellent!

It had been a couple years since we ate at a Maggiano's and we kept asking ourselves why so long?? We ordered two main course pasta dishes which were excellent and ample. We ended up taking some leftovers home BESIDES another portion of pasta of your choice(!) to take home for a second meal! An amazing value. We love the ambiance and the more hushed tones in the dining room compared to so many venues today where you and your table mates must practically shout to speak amongst yourselves. Next time we go to Maggiano's will be SOON!

My husband and our 2 nephews came in for dinner. Food was good as always though a bit pricey. Our waitress was training someone and i think shes just getting tired showing the newbie the ropes because she was a little impatient with us. When I told her I have a S10 off a $30 purchase coupon and that I have my Lettuce Entertain You Frequent Diner Card, she literally just cut me off midsentence to tell me that she will deal with that when she rings up the check. Could use a little friendliness. Maybe just tired from training someone, i get it.

Great waitstaff and service! Consistently good - that's why we return so frequently!

Celebrated two birthday. Got seated quickly the waitress was great along with service and food

The chef special for this month were delicious. We will definitely shrimp and lobster with angel haur again. Our serve Josh was very nice and helpful.

Lots of food and service was good bread delicious

Maggiano's is always a family favorite for special occasions. We love the deal of ordering one meal and getting another one to take home.

We’ve been here before and knew it was a reliable place to get a good meal. We were not particularly hungry so we had a couple of appetizers—calamari and a flatbread pizza. Both were quite good. The meal was distinguished by a waitress who was exceptional. Attentive without being to close iwith a wonderful sense of humor.

I had a delicious Lobster Carbonara!!

Good food, friendly and professional service at reasonable prices. I always enjoy going there with family and friends.

Birthday meal for family member. Taste of food only so-so tonight compared to past visits at this location.

Reliably great food and service. You can’t go wrong!

Although our meal tasted good, the chicken and shrimp were overcooked. We have had these dishes many times at Maggiano's, and this was the first time they were overcooked. The Manager gave us our dessert for free to compensate and it was delicious. The chocolate cannoli cake was outstanding.

Always a good place for a large group celebration.

Great place for our dinner. Six men ranging from, our star, a 96 year old WW2 vet to his 20 year old great grandson and 4 others who went on a Pacific battlefield tour recently. Good atmosphere for that kind of gathering.

Mainly, we noticed that they have significantly raised their prices since we were last there less than a month ago. And, worse, they have lowered the amount of protein in their pastas. Something designated on the menu as "Braised Beef al Forno" had almost no beef -- not an exaggeration, and should be called pasta with a hint of braised beef. The Gnocchi with Italian sausage had very little sausage. Nevertheless, the food was tasty, if overpriced.

Maggianos is always a good go to place for a familY. The bathrooms are never quite clean which is bothersome

Maggiano's has never disappointed. The menu usually has something for everyone...vegetarians and gluten free too. The service is excellent. Reservations are a MUST for the one near us. The noise level is a little louder than I would prefer and this particular time we were seated near the kitchen door and the coming/going of the waitstaff and swinging door was annoying to me. However, overall I think the food is excellent and consistently the same(in a good way)and a good value.

Birthday and graduation from HS

I was going to Maggianos for the past 20 years.. There was a days I was little bit disappointed of the food.. but this time waitress was annoying and she brought me lemon wedges for my water wrapped up in napkin 😖 Food was so dry no taste.. and not even hot...

The service is usually great for this location but for some reason this weekend was extremely busy, probably a lot graduation celebrations. The bread was cold, we have to ask for water a couple of times.
When I got home i realized that my $20 coupon was not scanned but instead they used my bday rewards which is only $8.00. When I asked the manager about it, she said that I could only use 1 & not both. I ask why didn’t they use the higher dollar amount, she said I could just use it next time. I feel that it was a poor service recovery.
Nevertheless the food was great.

Good time. We were seated at reservation time,server was attentive and food was hot and good. Will be back.

Great service the server was very nice it’s was our first time there very good experience...

Great value, celebrating a birthday!

Pete is the best waiter!

Veal picatta was very tender and delicious. No need to get bigger one. The smaller version had just as much meat. I like that they list the calories for everything. Quite an eye opener. Lovely to have a place to park.

A perfect place to celebrate a friend's birthday. We both enjoyed our salads, and were happy that we could order a small side version with our choice of a protein, an ideal size for lunch. The service was excellent. Our waitress was extremely attentive. We both look forward to lunching here again.

Waitress was a bit pushy. We were barely seated sixty seconds and she wanted to take our orders

Food was very good well prepared and presented.

So disappointed that our take one meal was delivered before we completed our meal. She put it on the floor and we forgot them. Should have been delivered with the bill, which we had to ask for 3 times.

We had the chef special black pepper shrimp and it was delicious.