Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.View Private Dining Details
Maggiano's is always the perfect lunch spot for delicious food
very good food but the parking and wait staff problems we encountered will precluse our ever returning. when we stared eating a your downtown location several years ago the staff was both attractive and attentive. NOT THE CASE NOW. from the hostess to our server. Wow, not good. look folks get someone in front of your customers who is attractive . not drop dead attractive but common. our guests felt the same way.
It was a great experience for my bday ! I appreciated the host calling me 3- hours prior to confirm my reservation and my party size .
Our last visit was in Orlando but Chicago did let the brand down.
First time. Good experience. Great food
We are big Maggiano's fans. Always a favorite. The food was wonderful as always, but the service on this visit did not match our normal Maggiano's experience. It was busy, but certainly not the busiest we have seen Maggiano's especially at this location. The server was slow and our entrees took over 40 minutes to arrive at our table. At no point did the server stop and acknowledge a kitchen delay or concern with how long the food took. We will be back.
I have lived in Chicago almost 40 years and have never experienced such incredible service. Our waitress was extremely efficient, personable, friendly and extremely accommodating to put up with such a large group. There were several of us that commented how exceptional she was... I am going to contact the restaurant. Pls could you pass this on the Maggianos restaurant. I believe her name was Sariya.. They have a true asset with her as an employee. They all want to come back just for her.
I have been to Maggiano's many times before and I have to say, this was my worst experience. It was a pretty busy night so we didn't get any bread or water until 20 minutes after we sat down. Our waitress did not seem to care much about our table and she was not very polite. My date and I ordered the Marco's meal for two which came with a starter, 2 entrees, a dessert, and 2 entrees to bring home. It took so long for us to put our order in and took even longer to actually get our food. After we were done eating, the waitress rushed us to pay the bill and we rushed out of the restaurant because we had already been there for almost 2 hours. A while after we left, I was thinking about our experience and realized that the waitress never gave us our take home entrees that we paid for! In the end, we didn't even get a third of the food we had purchased and had a terrible dining experience overall. Will not be dining at this Maggiano's location again.
Ordered family style which is a lot of food but good for a large group. Service was very good.
Loved the food and experience! Would visit again when back in Chicago!
Good food, good service.
Excellent service merci !
Great wait staff and the food was excellent!!
Very great customer service. I have come here on multiple occasions and the staff was amazing. Very friendly and knowledgeable on the menu.
Outstanding food and service! You will have a great experience and feel satisfied no matter what you eat.
We were seated 35min late, my meal was wrong, and it took 25min to get plates and Parmesan.. I asked to speak to a manager and expressed my discontent. In return, we got half our meal comped, $75 gift certificate, free dessert, free dinners to go (a $100 value) and a round of drinks. Amazing customer service, will definitely be back--and, the food was still AMAZING. GREAT management, they just had a very packed night due to a summit in town.
Excellent. Our family isn’t always easy to deal with and the Chef and Waitress did a fine job of accommodating us.
Salmon tasted like it had been frozen. Very dry.
BRUNCH! Wow! We go to this Maggiano’s location pretty frequently for dinner since it’s a family-friendly option for us, and we always have an outstanding dinner. We were excited to try out their new brunch menu and we were blown away. Exceptional food, $5 bloodies and $2 mimosas. That’s not a typo. Those prices are unheard of for river north brunch. Go! Enjoy!
We had a great time celebrating my in-laws 40th anniversary! We had pre-seleted our menu, which we did family style, and they made sure to read the notes I wrote when making the reservation on OpenTable about having 2 diners under the age of 3 that would need high chairs. They also took diligent care in the fact that one of our diners was allergic to shrimp, our servers as well as someone from the kitchen confirmed this at least 3 times. They were very attentive. Only slight issue is that as the night got closer to an end, we had to wait longer than usual time for one of our servers (she had a trainee with her) to come by so we could request to move on to dessert. Other than that we enjoyed ourselves immensely. We will definitely be back!!
Also, this is my second time dining at this Maggiano's location and doing a family style dinner. They have yet to disappoint me.
I appreciate the chef coming to our table to accommodate a food allergy my aunt has. The food was great. The birthday treat that the restaurant created for us added a nice touch to our birthday lunch.
Our waitress was so attentive, and informative! I loved our food and my boyfriend enjoyed his drinks! It was really a great experience!
Love the atmosphere of this restaurant. No matter who serves me, I always get exceptional service and can count on the food to be of exceptional quality. Great for special occasions and you take home another meal to enjoy.
I’m in interracial relationship and I didn’t feel comfortable and the service was poor.
Delightful lunch. Food was prompt and delicious! Our waiter made the birthday occasion festive by bringing a tray of complimentary desserts to share. Wonderful!!!
Went there for lunch, extremely slow service even though it wasn't busy. Even though we told them about our reservation, they didn't check us in. Had to request it on our way out.
The food was awesome and the service was great. Overall a wonderful experience!
In short, my dinner at Maggiano’s - Chicago is the worst experience I have ever had at a restaurant. Even all the times I have gone gto a cheap fast food restaurant have been better then what I was put through at Maggiano’s.
To begin with, the staff was shockingly rude. We waited for 25 minutes to be seated, even with us arriving on time for our reservation. Their ‘excuse’ was that they forgot about us because they were swamped by a large crowd. I guess the define a large crowd by a group of people taking 5 tables, with half the restaurant still empty. To one up that, with dozens of tables open, they put me and my date at a table that’s right next to the kitchen, so people are constantly walking by. On my reservation I noted that it was for a date night, and they still placed us at the nosiest table. Once seated they don’t even give us bread! This is something small, but ever other table got bread and we didn’t get any :(. Additionally, the waitress ignored us a majority of the time, so our waters were refilled only once, and my pop not once!
And I don’t even want to get started on the food. This establishment should be ashamed they advertise their food as Italian. And I’m not trying to be a snob, but I have lived in Italy and Maggiano’s ‘italian’ food is a disgrace. They at least should be honest and call it Italian-American food, and even at that, I bet McDonald’s can do a better job.
Besides the food and poor service, I’m also disappointed that they did not even try to make up for the fact that they made us wait 25 minutes because they forgot about us.
I was really looking forward to treating my girlfriend to a nice (delayed - I was out of town on business) Valentines dinner, but was left disappointed and embarrassed.
This was a pretty bad experience overall! Had 7 PM reservations and didn't get seated until 7:30and the host said she would have a manager come by to speak with us. Well he never came by to speak with us so that tells you right there what type of business they are running.
Nice service. Enjoyed the pasta.
Has been our favorite place for our dates since we met. Everything is incredible. Food is delicious and people are so very nice.
Food was superb and the young man who showed us to our table was awesome!
We had an amazing time. Delicious food, excellent service, and overall, just a great experience.
Food was served hot and dessert was delicious! It was a great time for my daughter's birthday! As we left, the host wished her a happy birthday. Always a crowd-pleaser!
My boyfriend and I had a late Valentines Day date to Maggianos. Maggianos has been on my list of restaurants to try for the last 4 years and I was happy that I was able to go. The waiter gave me the best seat in the house. The food was amazing. I recommend that you try the Chef KB's Lobster Carbonara, Calamari Fritté and Apple Crostada. You would honestly love it. Defiantly will be back soon...
Food was good. The server was very nice and attentive. We were late and changed the size of the party twice and Maggiano staff remain kind and accommodating. They were having a champagne problem the bottles were flat and overall must have been bad batches. Anyway they were very good about us sending them back for replacement. Food was good and everyone seemed happy.
I’d heard about it and decided to try it out since we were in the area. It was ok but not spectacular. Not sure that I would choose it again.
Our server Sean was a wonderful young guy, very cool and very attentive.
Delicious food and great service
We had a fantastic date night at Maggianos. Food was delicious and our waitress was wonderful. Large portions of food and plenty for leftovers. We will be back again soon!