Maggiano's - Chicago

4.4
4503 reviews
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$30 and under
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Italian
Welcome to Maggiano's Chicago, located in downtown Chicago on the corner of Clark & Grand. Maggiano's 260 seat dining room is a quick trip from the Water Tower Mall, Navy Pier & the Art Museum. Our restaurant is an ideal location for your lunch, dinner, baby shower, or important client meeting.
The outdoor seasonal patio has an old-world feel of dining on the bustling streets of Florence. Maggiano's hosts a variety of special events including the SBC Ameritech Merger conference & the Maggiano's "Linebacker Luncheon," an event open to the public that featured the first ever meeting of gridiron greats Dick Butkus & Brian Urlacher. Look for exciting future events including the Chicago Sports Celebrity Dinner. Recent celebrity visitors include John Lithgow & Magic Johnson.
So join us soon! We look forward to hosting your next business or family gathering.
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Private dining
Dining Style
Casual Dining
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Cuisines
Italian, American
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Hours of operation
Lunch: Monday - Friday: 11:30am - 3:00pm, Saturday - Sunday: 10:30am - 3:00pm
Dinner: Sunday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm
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Phone number
(312) 644-7700
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Josh Rodriguez
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Catering
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 312-644-5555 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.
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Parking details
Street parking also available.
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Public transit
2 blocks west of the Grand Red Line Stop.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Non-Smoking, Private Room, Wheelchair Access, Wine
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Private Dining

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What 4503 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.2
service
4.4
ambience
4.3
value
Noise · Moderate
87% of people would recommend it to a friend
5
4
3
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1
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QT
Chicago
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 4

Maggianos is a staple for Italian fare. Great food for an exceptional price.

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MB
Chicago
2 reviews
Dined 5 days ago
Overall 4food 5service 5ambience 5

Food and service was great, slightly overpriced for family style. Courses should come out faster.

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AC
Hawaii
9 reviews
Dined on January 8, 2019
Overall 5food 5service 5ambience 5

Our server was excellent! She read our table well and was personable and accommodating! I’d hire her in a minute!

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JR
1 review
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

Great food, great price, cozy atmosphere good for a date or family outing.

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OT
Chicago
1 review
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

Everything was just EXCELLENT!!

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OT
St. Louis
1 review
Dined on January 3, 2019
Overall 4food 5service 5ambience 5

it was great!

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SH
Chicago
3 reviews
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

We love Maggiano's!!! We celebrate many milestones in our life with this restaurant!

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GN
1 review
Dined on January 1, 2019
Overall 5food 4service 5ambience 4

Waiter was very friendly amd food was excellent..would definitely recommend family and friends

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OT
Chicago
2 reviews
Dined on January 1, 2019
Overall 3food 4service 1ambience 4

We were having our annual New Year’s Eve dinner. Service was not what we have come to expect from Maggianos. Appetizers came out late and when they did finally come, out entrees came out five minutes later. We asked for our waters to be refilled and the waiter only brought one glass. While I understand that the server had other tables, it was no excuse to have to experience the service we did.

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CO
1 review
Dined on January 1, 2019
Overall 1food 4service 1ambience 4

This dining experience was not good! First we made reservations through open table my reservation was for 5:15, however there was some type of mix up and the restaurant thought that our reservation was at 6:15pm. And instead of trying to accommodate us they were going to make us wait an hour! We had to complain before anything was done. Then our waitress took about 20 minutes before she even greeted us and she was not friendly at all! She did not go over any food specialties for the night or explain to us that there were more food options if we pulled out the paper in our menus. It took a long time to get drinks and food. We paid way to much money for such horrible service. I would never recommend going to this particular Maggiano’s it was a horrible experience.

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JA
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Maggianos is a cant miss, from the seating staff to the service staff, outstanding, food is always great!

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OT
1 review
Dined on December 30, 2018
Overall 2food 5service 1ambience 2

Although we love the food and has been our family favorite since The Como Inn closed, I will not return. The wAit was outrageous, understaffed, and waitress was ridiculously seeet but forgot everything. Waited 30 minutes to order after seating, in lounge after all, and then no water or bread or anything for another long wait, wait, wait. This is Clark St location.
I will order to pick up and serve at home.

You need to hire more staff and train them better.
Love your food !

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A
1 review
Dined on December 30, 2018
Overall 3food 5service 1ambience 4

Servers were kinda rude... Surprised such a upscale place has those type of servers. Empty plates were piled up out of consideration to help the servers take so there would be room for the family style plates to fit on table. Had to ask a few times for the plates to be taken... Overall bad service. Food was good as expected.

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t
Palm Springs
1 review
Dined on December 30, 2018
Overall 4food 5service 3ambience 5

The food and the ambiance was great. But we had to wait for 15 min after our reserved seating time and the service was good but too slow.

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OT
Mexico City
1 review
Dined on December 30, 2018
Overall 3food 5service 3ambience 3

Muy mal servicio en el tema de la reservación , tomó mucho tiempo y había mesas disponles

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ZG
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

This was mine and my husbands anniversary, our first time being there, and an hour drive on a Saturday night. We thought it was going to take hours to get a table, but we got seated in about 35 minutes. The decorations were gorgeous for Christmas/new years! It was packed inside, but didn't feel overly crowded which was really nice. Our service was super nice and helpful, and got everything out really nicely. We kind of were expecting like, a nicer version of olive garden because we were uneducated on what kind of place it was. I ordered the center cut steak and my husband ordered the veal parmigiana and both were one of the best meals we have ever had. So good, and the perfect amount served on a plate.

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MM
Chicago
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

Had a 7:00 pm reservation. Waited less than 10 minutes to be seated. Had a beautiful window seat and could see a light snowfall and holiday decor in the background. Italian food and wine were delicious. Wait staff was attentive. Had a wonderful evening with friends.

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0
Chicago
4 reviews
Dined on December 30, 2018
Overall 5food 5service 4ambience 5

Year end family dinner

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K
Chicago
1 review
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

Waiters recommendations were spot on. From appetizer to dessert 🍨. Kevin attended to our every need and should be commended!!

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CR
Chicago
2 reviews
Dined on December 29, 2018
Overall 4food 4service 3ambience 4

Server was kind of huffy dealing with our party that included 6 kids. Once the food came the service was better.

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DD
Chicago
1 review
Dined on December 29, 2018
Overall 2food 2service 1ambience 3

Would not recommend this restaurant. Horrible service, hostess and food.

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C
Chicago
13 reviews
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

We have been coming here for years. We always come downtown over the holidays and make Maggiano’s a definite dinner spot. We have celebrated birthdays anniversaries graduations and just eating out. From food to service (Erica was great) atmosphere its the best in Chicago.

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JR
1 review
Dined on December 28, 2018
Overall 3food 5service 1ambience 5

Our family goes to Maggiano’s every year a couple days after Christmas. We are a family of 5 all over the age of 18. 3 of us always get family style every year, and the other 2 have a very limited diet so they order their own dishes. This year we were denied to get family style for just the 3 of us, which wasn’t to big of a deal, but disappointing. Our waitress was not attentive at all. All 5 of us got ice water and coffee. Every time we ask for refills she would act as she was going out of her way to fill the water or coffee. She maybe did two refills, one coffee and one water. We hope this is not the service we will receive again.

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R
New England
1 review
Dined on December 27, 2018
Overall 1food 2service 1ambience 2

Wrote directly to the restaurant outlining concerns with no response.

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BL
Chicago
1 review
Dined on December 27, 2018
Overall 1food 4service 1ambience 3

We there all the time in Oakbrook, and naperville. This was BY FAR the worst experience I have ever had. Got there at 7:15pm didn’t leave until 10:30pm waiter was rude, food was cold, Managment laughed at us when we complained,! Waiter used foul language with us! We waited 2 hours for food, and over 35 min just for check!!

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e
1 review
Dined on December 27, 2018
Overall 2food 1service 1ambience 3

The worst food possibly in all of Chicago, this restaurant strategy is fake fancy. The entire staff had an attitude. The worst flavor/spice palette ever, would never go back. The only thing this place is good for is happy hour drink because of the location, and the fresh bread. Overall, food was terrible/nasty.

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GB
1 review
Dined on December 26, 2018
Overall 3food 3service 1ambience 3

Our hostess was a woman of very few words. A restaurant hostess should be outgoing, welcoming, and the first introduction to a restaurant. She was anything but. No smile. No welcome. It was more than obvious she didn't really enjoy her job.

The food was fine. Our server was fine. It was an OK dining experience. Nothing in the least bit memorable. Would I recommend it? No

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DC
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Our server was great, food came out fast and hot, love the hot bread .

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OT
Orlando
2 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Food is always wonderful, always look forward to dining at Maggiano’s. This was the first time we dined at the Downtown location but it was still wonderful.

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c
1 review
Dined on December 25, 2018
Overall 3food 4service 1ambience 5

It was Christmas Eve, service was horrible. Party of 10, we all got food at different times. Got the family style dinner and half the table got food and half didn't. But when we got food it was great

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MS
Minneapolis
25 reviews
Dined on December 25, 2018
Overall 4food 4service 4ambience 3

Food is always good at Maggiano's but we did have an issue with the host staff. We checked in 10min before our reservation and they said they would text me when the table was ready. We stood in the entry way, phone in hand, waiting for the text. 20 minutes went by and we went to check with the host and they said they had called our name, NOT a text like they had originally told us. We obviously didn't hear them because it is so loud in there. They managed to seat us in the bar area after saying "there is a 3hr wait in the dining room", which is ridiculous because we had a reservation! Clearly their organization and communication needs some work.

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JH
Chicago
3 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 3

Great service and tge food was outstanding. We had a large party on Christmas Eve and it couldn’t have been better. The server suggested the Family Style and we loved it. Definitely the start of a nee Christmas Eve tradition.
Thanks

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MD
Chicago
3 reviews
Dined on December 25, 2018
Overall 4food 4service 3ambience 3

Waiter was very slow and had to keep asking him for stuff, very forgetful .

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TB
1 review
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Our family came on Christmas Eve, and even though they were crowded, we felt we had plenty of room by our table and the service was great. The food was excellent and the waitress gave an great recommendation.

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OT
Chicago
1 review
Dined on December 24, 2018
Overall 3food 4service 3ambience 3

Wait was long >30 minutes and service was slow. Not a great experience for a holiday family dinner.

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CC
Chicago
2 reviews
Dined on December 24, 2018
Overall 2food 3service 1ambience 3

Service was slow. Meal was wrong. Items ordered and not served. Will not be back to this location.

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OT
Chicago
1 review
Dined on December 23, 2018
Overall 4food 3service 3ambience 4

Family Christmas

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S
Chicago
2 reviews
Dined on December 23, 2018
Overall 4food 4service 3ambience 4

Overall good, but the service was very slow, and we were there for dinner at 5pm.

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DP
1 review
Dined on December 23, 2018
Overall 4food 4service 4ambience 4

Waited an hour past reservations. Hostesses didn’t seem to care! Waitress made up for wait time...she was great

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OT
San Francisco
6 reviews
Dined on December 22, 2018
Overall 2food 4service 2ambience 2

After we checked in they tried to seat us in the lounge saying that’s what I requested. I told them I never saw an option to request anything. They blamed open table and said they would talk to the manager. We were crammed into a table and just settling in when they asked us to move so they could use that table to seat a larger party. The table they moved us to was crammed against a post and the table had to be moved so I could sit down. Meanwhile there is an entire section of the restaurant they aren’t using. Our waitress was fine, but obviously had too many tables as we hardly saw her. The food was fine, but nothing special.

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