Maggiano's - Chicago

4.4
4591 reviews
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$30 and under
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Italian
Welcome to Maggiano's Chicago, located in downtown Chicago on the corner of Clark & Grand. Maggiano's 260 seat dining room is a quick trip from the Water Tower Mall, Navy Pier & the Art Museum. Our restaurant is an ideal location for your lunch, dinner, baby shower, or important client meeting.
The outdoor seasonal patio has an old-world feel of dining on the bustling streets of Florence. Maggiano's hosts a variety of special events including the SBC Ameritech Merger conference & the Maggiano's "Linebacker Luncheon," an event open to the public that featured the first ever meeting of gridiron greats Dick Butkus & Brian Urlacher. Look for exciting future events including the Chicago Sports Celebrity Dinner. Recent celebrity visitors include John Lithgow & Magic Johnson.
So join us soon! We look forward to hosting your next business or family gathering.
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What 4591 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.2
service
4.4
ambience
4.4
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
Grand Rapids
1 review
Dined 3 days ago
Overall 1food 4service 1ambience 4

Sat in the bar so we could watch a b-ball game and service was nonexistent. After 20 min., we went to the bar , ordered drinks, made the bartender aware that we had not been serviced, and 15 min later someone came up and apologized. We ordered appetizers and salad, he said he would comp the app., which we appreciated and then no one came back to take our dinner order! After another hour we ordered dinner from the bartender. Truly a bizarre experience! Always like the food, but second time having terrible service at the bar tables.

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OT
1 review
Dined 3 days ago
Overall 3food 5service 4ambience 4

Our server Cassie was amazing!! Super attentive and went out of her way for us!! Food was good.

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RS
Indiana
14 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

It was great as usual but it seems they forgot to check us in from our open table reservation

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KB
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Cassie is the absolute best waitress you will ever find. Food is the absolute beat.

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JK
Chicago
13 reviews
Dined on March 9, 2019
Overall 5food 5service 4ambience 4

Always consistently excellent. Service was very good, and they also were very nice recognizing my grandson's birthday. We'll be back often.

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l
Chicago
8 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Kyle is the best! Food is delish! We had a wonderful birthday celebration with the family for an uncle.

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KK
Chicago
3 reviews
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

Good experience with business colleagues. Food was great. Great value.

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JD
1 review
Dined on March 5, 2019
Overall 1food 1service 1ambience 4

Food wasn’t up to pare. The noodles was hard. The sauce was nasty no flavor

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ZQ
Chicago
48 reviews
Dined on March 4, 2019
Overall 3food 3service 4ambience 3

Reliable food, excellent service, although the kitchen served the entree before we finished the salad.

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P
Chicago
28 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Great service, good food, nice wine also. Casual dining, bustling atmosphere handled well by the team. I recommend .

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BL
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Service and food was great, will be back. Loved!

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KG
Chicago
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Shauna was por server she was awesome had a great time food was great.

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e
Chicago
2 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

we had a great meal and our server, John, was excellent.

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OT
San Francisco
1 review
Dined on March 2, 2019
Overall 1food 3service 1ambience 1

This is the second time we went to the same restaurant and will never make that mistake ever again!!
The absolute worse hostess/service at check in. Even with the confirmed reservation we had to wait 20 mins, and that too after asking twice. We were finally taken to a makeshift table as if they were doing us a favor. Service after that was the same as before - bad!
Never again!!

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SL
San Francisco
1 review
Dined on March 2, 2019
Overall 4food 4service 3ambience 4

The wait was past my reservation time with hungry children it became a bit stressful. The table we sat on was not leveled and make sure to let the server know not to add too much salt on the garlic spinach. Servers need to be more attentive to their table.

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AP
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Spent the weekend in the city with my boyfriend to celebrate our anniversary. We chose Maggianos for dinner and it was the best part of the weekend! The environment was perfect and our server was absolutely incredible. We felt very respected and taken care of the whole time. After spending a whole weekend in the city, my boyfriend and I can both agree that Maggianos was our favorite part of the weekend. Thank you!!

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d
Chicago
5 reviews
Dined on March 2, 2019
Overall 4food 4service 5ambience 4

Good food good price. Got a $20 coupon (min $50 spend) applied to my bill and got take-home pastas as well. The restaurant was busy on Saturday but not to the point that we can't hear each other. Overall a great place to be without breaking the bank!

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M
Chicago
116 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Excellent meal. Great server.

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PS
Chicago
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Service was outstanding. Staff was very accommodating to my niece who is gluten free and to other niece who was not interested in the family style options. Very prompt with the next serving. All staff was very personable and provided their name if anything additional was needed. Great atmosphere!

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R
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

This is by far my favorite place in Chicago! Waiter was excellent and the food seems to get better and better every time we go!

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OT
1 review
Dined on March 1, 2019
Overall 4food 4service 5ambience 4

Overall a great dinning experience

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ED
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 4

All members of our party commented that it was the best meal they could remember having in a long time. The food was fabulous as was the service.

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NH
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

i love everything about this place. my server amil is the bomb

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H
Chicago
100 reviews
Dined on February 28, 2019
Overall 2food 4service 2ambience 4

Good food, nice ambiance, reasonable prices, and one major gripe: despite writing on my Open Table reservation that we would be celebrating our friend's milestone birthday, and despite also telling the greeter when we arrived, and even despite also telling our server, there was ZERO acknowledgement of our friend's birthday . . . not a measly candle on the dessert that we paid for, let alone a complimentary dessert, simply nothing. So my advice is, if you are planning to have dinner at Maggiano's to celebrate a special occasion, DO NOT expect any special treatment or else prepare to be disappointed and chagrined, as we were.

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NS
1 review
Dined on February 27, 2019
Overall 2food 4service 2ambience 3

We had a larger party and had multiple servers initially visit the table for service. However, dispite the restaurant being largely empty on the evening we were there, and the number of servers, expiditers etc, that were assigned, it took nearly 3 hours for our meal, simply due to slow service. It took two calls for the server to take all drink orders. While the food was ok, i would not recommend just due to that service experience.

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KK
1 review
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

Food was excellent! Service as well!
would recommend to anyone!

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m
Chicago
22 reviews
Dined on February 25, 2019
Overall 3food 3service 4ambience 4

The food was not great today. Crab cake had too much cake and not enough crab. And the chicken Parmesan was bland as well as the pasta. I think it was the red sauce. The staff was very good after a slow start.

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RD
Chicago
2 reviews
Dined on February 24, 2019
Overall 4food 4service 3ambience 5

The service was not up to par and it was a very slow Sunday afternoon. Drinks were forgotten among other things, but the food was tasty and a good value as always. Tried the sausage frittata and it was a bit over cooked and dried out but the potatoes were excellent! Next time I’ll stick with pasta though!

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JV
Chicago
2 reviews
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

Service and food was outstanding, as usual. Plus, you can’t beat bringing a FREE pasta home.

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AN
Chicago
1 review
Dined on February 23, 2019
Overall 2food 4service 1ambience 1

I’m was a frequent customer (business and personal) until this visit. It was a train wreck from the beginning. Walk-ins were put ahead of reservations, dining hall was over-crowded, too many events going on throughout the facility. Server was TOTALLY inept and distracted! What should have been a simple in/out Birthday dinner took nearly 3 hrs!!! Shauna kept coming to our table repeating herself, forgetting what she previously had left the table to get for us. She is the worse server I have EVER encountered anywhere! Manager was of no service to us as he was busy distracted w/his family at table 6. He spend nearly 45 minutes chatting and helping them order food, andctching up. He was more concerned with their satisfaction that he didn’t notice the MANY disgruntled customers leaving out after waiting too long to be served. The waitress even argued with me that my drink was prepared properly. I’ve only been ordering the same drink there, for years! The clientele has changed as well. Too much of the wrong elements! Time for me to frequent the Oak Brook location where many of my business luncheons have been held. Thoroughly disappointed on my Birthday!!!

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BT
1 review
Dined on February 23, 2019
Overall 4food 5service 5ambience 5

Understand the rationale behind seating a group when "everyone" is present, but during a bad weather night when 2 of the 6 people were only running 5 minutes behind, it seemed harsh to not seat the 4 of us that were there already. We ended up not being seated until approximately 7:30 for a 7:00 reservation due to this and had to stand in an overly crowded lobby area. Not the end of the world, but seemed a bit over the top in terms of applicability.

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D
Indiana
1 review
Dined on February 23, 2019
Overall 4food 4service 3ambience 4

The check-in desk was very polite and on top of things when we arrived. We were paged and told to wait inside the doorway of the dining area. We waited for a minute, until another host yelled for us rather loudly right in the middle of our group. We were standing right there, there was no need to yell. While the food was good and plentiful, the service was just not good. We were never given new plates for our salads after the antipasti. After my initial iced tea, I was never brought or even offered a refill. My companions had to ask for their refills. The bill was brought without asking if we wanted it all together or separately, and when one of our group asked if we could all pay separately, the waitress walked away without saying a word...which we thought was rude. Again, it was a nice atmosphere and the food was good, but service was disappointing.

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DG
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

We came in on Sat evening we had a fantastic night. The food was amazing, service outstanding and atmosphere was wonderful. Thank you so much for such a great dining experience.

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CW
Chicago
1 review
Dined on February 23, 2019
Overall 4food 3service 3ambience 4

Had a nice time and dinner, a few glitches.....one dinner sent back....too salty...taken off bill...thank you, felt server could have been a little more knowledgeable about your diners club points

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J
Chicago
3 reviews
Dined on February 22, 2019
Overall 4food 4service 4ambience 4

The hostess wasn't very accommodating to us. We arrived at 7:20 for our 7:30 reservation and we were told that we would be seated at 7:30, even though it was apparent that many tables were open. At 7:30, I went back to the hostess and was told that it would still be more time until we were seated. At 7:37, I was sent a text message to go back again to the host. Everything else was good, and our waiter, Marion gave us good service and we complimented him and gave him a good tip.

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JG
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Went to celebrate our daughter's 13th Birthday. Had a fantastic experience. Food was fabulous. Service was outstanding. Ask for John, he was wonderful. Still eating the leftovers two days later - portion were huge!

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MG
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Love Maggiano's and have not been to this location in years. Honestly had the most delicious food I have ever had at an Italian restaurant. So much food we had leftovers for 3 meals. Just wonderful.

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e
1 review
Dined on February 21, 2019
Overall 5food 5service 5ambience 5

Food was good, but the water tastes like it came out a water hose out back. Besides that, it was good

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FG
Chicago
1 review
Dined on February 17, 2019
Overall 5food 4service 5ambience 4

Great place to dine with family. They have family style options to share.

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OT
Chicago
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Comfortable, calming,and serene

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