Maggiano's - Chicago
The outdoor seasonal patio has an old-world feel of dining on the bustling streets of Florence. Maggiano's hosts a variety of special events including the SBC Ameritech Merger conference & the Maggiano's "Linebacker Luncheon," an event open to the public that featured the first ever meeting of gridiron greats Dick Butkus & Brian Urlacher. Look for exciting future events including the Chicago Sports Celebrity Dinner. Recent celebrity visitors include John Lithgow & Magic Johnson.
So join us soon! We look forward to hosting your next business or family gathering.
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Our waitress was so rude and not friendly. The food was okay but at least you got a take home plate too. We are from out of town and we asked for a split check and they gave us such a hard time and acted like it was our fault for not knowing you have to request split checks when making a reservation. She told us “ next time so you don’t get confused you have to request a split check”. So rude. Won’t go back!
Maggianos is a staple for Italian fare. Great food for an exceptional price.
Food and service was great, slightly overpriced for family style. Courses should come out faster.
Our server was excellent! She read our table well and was personable and accommodating! I’d hire her in a minute!
Great food, great price, cozy atmosphere good for a date or family outing.
Everything was just EXCELLENT!!
it was great!
We love Maggiano's!!! We celebrate many milestones in our life with this restaurant!
Waiter was very friendly amd food was excellent..would definitely recommend family and friends
We had reservations, but still had to wait almost an additional hour before being seated. I must say it was New Years Eve, but that was an extended amount of time to wait.
We were having our annual New Year’s Eve dinner. Service was not what we have come to expect from Maggianos. Appetizers came out late and when they did finally come, out entrees came out five minutes later. We asked for our waters to be refilled and the waiter only brought one glass. While I understand that the server had other tables, it was no excuse to have to experience the service we did.
This dining experience was not good! First we made reservations through open table my reservation was for 5:15, however there was some type of mix up and the restaurant thought that our reservation was at 6:15pm. And instead of trying to accommodate us they were going to make us wait an hour! We had to complain before anything was done. Then our waitress took about 20 minutes before she even greeted us and she was not friendly at all! She did not go over any food specialties for the night or explain to us that there were more food options if we pulled out the paper in our menus. It took a long time to get drinks and food. We paid way to much money for such horrible service. I would never recommend going to this particular Maggiano’s it was a horrible experience.
Maggianos is a cant miss, from the seating staff to the service staff, outstanding, food is always great!
Although we love the food and has been our family favorite since The Como Inn closed, I will not return. The wAit was outrageous, understaffed, and waitress was ridiculously seeet but forgot everything. Waited 30 minutes to order after seating, in lounge after all, and then no water or bread or anything for another long wait, wait, wait. This is Clark St location.
I will order to pick up and serve at home.
You need to hire more staff and train them better.
Love your food !
Servers were kinda rude... Surprised such a upscale place has those type of servers. Empty plates were piled up out of consideration to help the servers take so there would be room for the family style plates to fit on table. Had to ask a few times for the plates to be taken... Overall bad service. Food was good as expected.
The food and the ambiance was great. But we had to wait for 15 min after our reserved seating time and the service was good but too slow.
Muy mal servicio en el tema de la reservación , tomó mucho tiempo y había mesas disponles
This was mine and my husbands anniversary, our first time being there, and an hour drive on a Saturday night. We thought it was going to take hours to get a table, but we got seated in about 35 minutes. The decorations were gorgeous for Christmas/new years! It was packed inside, but didn't feel overly crowded which was really nice. Our service was super nice and helpful, and got everything out really nicely. We kind of were expecting like, a nicer version of olive garden because we were uneducated on what kind of place it was. I ordered the center cut steak and my husband ordered the veal parmigiana and both were one of the best meals we have ever had. So good, and the perfect amount served on a plate.
Had a 7:00 pm reservation. Waited less than 10 minutes to be seated. Had a beautiful window seat and could see a light snowfall and holiday decor in the background. Italian food and wine were delicious. Wait staff was attentive. Had a wonderful evening with friends.
Year end family dinner
Waiters recommendations were spot on. From appetizer to dessert 🍨. Kevin attended to our every need and should be commended!!
Server was kind of huffy dealing with our party that included 6 kids. Once the food came the service was better.
Would not recommend this restaurant. Horrible service, hostess and food.
We have been coming here for years. We always come downtown over the holidays and make Maggiano’s a definite dinner spot. We have celebrated birthdays anniversaries graduations and just eating out. From food to service (Erica was great) atmosphere its the best in Chicago.
Our family goes to Maggiano’s every year a couple days after Christmas. We are a family of 5 all over the age of 18. 3 of us always get family style every year, and the other 2 have a very limited diet so they order their own dishes. This year we were denied to get family style for just the 3 of us, which wasn’t to big of a deal, but disappointing. Our waitress was not attentive at all. All 5 of us got ice water and coffee. Every time we ask for refills she would act as she was going out of her way to fill the water or coffee. She maybe did two refills, one coffee and one water. We hope this is not the service we will receive again.
Wrote directly to the restaurant outlining concerns with no response.
We there all the time in Oakbrook, and naperville. This was BY FAR the worst experience I have ever had. Got there at 7:15pm didn’t leave until 10:30pm waiter was rude, food was cold, Managment laughed at us when we complained,! Waiter used foul language with us! We waited 2 hours for food, and over 35 min just for check!!
The worst food possibly in all of Chicago, this restaurant strategy is fake fancy. The entire staff had an attitude. The worst flavor/spice palette ever, would never go back. The only thing this place is good for is happy hour drink because of the location, and the fresh bread. Overall, food was terrible/nasty.
Our hostess was a woman of very few words. A restaurant hostess should be outgoing, welcoming, and the first introduction to a restaurant. She was anything but. No smile. No welcome. It was more than obvious she didn't really enjoy her job.
The food was fine. Our server was fine. It was an OK dining experience. Nothing in the least bit memorable. Would I recommend it? No
Our server was great, food came out fast and hot, love the hot bread .
Food is always wonderful, always look forward to dining at Maggiano’s. This was the first time we dined at the Downtown location but it was still wonderful.
It was Christmas Eve, service was horrible. Party of 10, we all got food at different times. Got the family style dinner and half the table got food and half didn't. But when we got food it was great
Food is always good at Maggiano's but we did have an issue with the host staff. We checked in 10min before our reservation and they said they would text me when the table was ready. We stood in the entry way, phone in hand, waiting for the text. 20 minutes went by and we went to check with the host and they said they had called our name, NOT a text like they had originally told us. We obviously didn't hear them because it is so loud in there. They managed to seat us in the bar area after saying "there is a 3hr wait in the dining room", which is ridiculous because we had a reservation! Clearly their organization and communication needs some work.
Great service and tge food was outstanding. We had a large party on Christmas Eve and it couldn’t have been better. The server suggested the Family Style and we loved it. Definitely the start of a nee Christmas Eve tradition.
Waiter was very slow and had to keep asking him for stuff, very forgetful .
Our family came on Christmas Eve, and even though they were crowded, we felt we had plenty of room by our table and the service was great. The food was excellent and the waitress gave an great recommendation.
Wait was long >30 minutes and service was slow. Not a great experience for a holiday family dinner.
Service was slow. Meal was wrong. Items ordered and not served. Will not be back to this location.
Overall good, but the service was very slow, and we were there for dinner at 5pm.