Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.View Private Dining Details
Maggiano's was great
First time with my son and we loved it. We will be back with the whole family!
Very pleased! The food was awesome! Atmosphere semi upscale very clean and friendly.
My waiter was awesome! He knew my friends and I were going to prom right after our meal, so he put in our food quickly and provided us with everything promptly.
Was having dinner for my husband’s birthday, Maggiano’s is his favorite restaurant. It is always a pleasure having dinner there!
Good place. Very busy but food still out on time. Great server. Excellent food. No complaints.
This was so amazing Italian food! We had a party of 9 and they were very accommodating for us. Everyone enjoyed their food tremendously. I would recommend this restaurant to anyone and everyone!
Great place. Great food. Great customer service.
My waitress, Whitney, was excellent. The food was very good, served hot and quickly.
The pasta was fresh and perfectly cooked. The portions were large. We had a mix of traditional and not so traditional dishes and all were prepared and played to perfection. Our server, Whitney, was both friendly and attentive.
Absolutely horrible experience! Went there for a Birthday dinner. Party of eight. From the times drinks were ordered, let the waiter know sweet tea wasn’t sweet, he responds “oh no it is” . He was ok on keeping refills. Five out of the eighth was their first time dining at Maggiano’s so there were many questions about the menu, it was as if the waiter made us feel bad for asking questions. Orders were placed, apps came two mozzarella’s apps came at the same time, one was hot and the other didn’t even feel like it sat in the window it was so cold. Entree’s came out wrong, the birthday guess received her meal last at least 5mins behind everyone else’s. We had a personal cake, and some meals came with dessert, he “forgot” to even bring the menu for that until we asked! Waited another 25mins for dessert. Checks came it was split in 4 bills and the accused of not paying for one bill when we had all 4 credit card receipts. When he went to get the manger it was with an attitude for as if we were wrong. An apology didn’t not come until his manager gave it and until we became angry for how we were being treated. We should have only left the 15% minimum tip but we did not stoop to the same level and left him +20% tip. But I’m sure to say William ruined the Maggiano experience for my family. The worst 3.5hr experience (we didn’t want to be there that long either). The other waiter in the section was actually really good, he even asked how everything went because he could tell everyone’ Look of disdain.
We were celebrating my daughters 21st Birthday and it was great!! Stephanie was our waitress and she did a great job helping to make this day special.
Haven’t been here in many years as we do not live close. Great food, atmosphere, and service. Mid range pricing. Quite a variety on the menu. For Italian a lot other than pastas too.
Traditional atmosphere. Fast and friendly service. Great food. I really like this restaurant.
Maggiano’s has great food great customer service I will be back to eat dinner there
Great place to dine with your family. Thanks for the great food and terrific atmosphere!
Very busy and it took a while to get service. Once the server hit Toby’s she did a great job
For my 21st birthday, I decided that I wanted to go somewhere special. I asked all my friends if they would like to go to a nice Italian place to celebrate with me so I chose Maggiano's. Needless to say, we were not disappointed. I made a reservation about a month in advance for 8 people and since some people weren't able to attend, I asked the hostess if it would be a problem to change the amount of people to a smaller number and she said that was perfectly fine. We arrived 10 minutes late to our 5:00 PM reservation and all I had to do was tell her how many of us there were and she took it from there. We were seated and immediately met with great service from our waitress. With all of us being 21 or over, we all put in a drink order and were met with delicious drinks (try the Blackberry Bourbon Sour!). We asked for a drink (Four Horseman) that is not very common and instead of the bartender saying that he couldn't make the drink, he looked it up online and did not disappoint. We ordered our food (most of us got the buy one pasta and take one home deal) and ate some freshly made bread and had good conversation. When our food came, everyone was very pleased and everything tasted delicious. We finished the night with a simple dessert and then went on our way. Maggiano's is a great place to have a birthday dinner and I would highly recommend going there!
JD was an amazing Server and made our experience quite pleasant! The food was delicious and the courses were spaced appropriately to allow us time to enjoy our salads before our meal arrived.
Always a great meal here! Need one in Greenville SC as I have moved there and miss going to Maggianos! Getting the second entree to take home is an added reason to eat there. Can’t beat that!
The place is really nice; has an "old world" feel to it. The food came out quickly and the spacing between the appetizer and main course was perfect. The food was Delicious! My waiter, Ochun, and the staff were very friendly and made my birthday even more enjoyable!!
Food was good and Cori was a great server.
Excellent food and service!
Good food good service was a little slow but was busy that night
Cameron was fantastic, he didn't miss a beat. Very impressed, we were late for the reservation and still was accommodiated perfectly. Thanks
It was Easter, so of course it was very busy The food was delicious as always. Our server was great!
The only problem we had was with seating. We were at table 12. Right up front by the front door, so everyone that entered and exited went by us. The servers had a difficult time squeezing past us with their large trays. We heard a lot of "excuse me's." This became annoying after awhile!
I think table 12 should be removed!!
Had a great time enjoying the special Easter Family buffet. Lots of food and took some home too!!
We have not been to Maggiano's in a while. My wife was looking forward to getting her favorite chopped salad. We watched as other tables received their food even though we arrived earlier. When our appetizer finally arrived the waiter had to apologize for the delay and gave it to us for free. When my wife's salad arrived it was missing ingredients that are usually there. I had the Tuscan chicken and shrimp. This was no where near as good as the last time I had it. It was just bland. We believe that Maggiano's has gone downhill since the last time we ate there. We probably won't even try it again.
Easter celebration. Great experience.
Food was very good. Waiter very knowledgeable about both the food and cocktail menus. Chopped salad and lasagna were both outstanding.
We went on Easter Sunday. The food and service was great as usual. Every time we visit Charlotte we go to Maggiano’s.
Unfortunately I feel Maggiano's has seen its better days. I have been dozens of times over the years and have seen a steady decrease in quality. I liked the restaurant but was extremely disappointed with this last visit. Our waiter was very personable but seem to be overwhelmed. To say the least he was not the most attentive. I should have not ordered a steak. Several of the tables pasta dishes were ok but nothing above ordinary. My wife was also disappointed with her meal. Please understand I don't want to outright trash Maggiano's but in my opinion they really have some work to do to get back to what I remember.
My only criticism is about my reservation. We (2) had a reservation, but I was given a pager to wait. I was told a table had to be cleared. People (two parties of 2, 4 and 5) came in after me, received a pager and was seated before us. After 25 minutes, I went back to the hostess to find out how much longer our wait was. She non-chantly said, oh I looked right over yall, then the pager went off.
Our waitress was excellent!
Our favorite place to eat.
My husband & I were disappointed when we ate here for his birthday. I've eaten here many times (lots of catered events, large group, special occasions) and loved this restaurant-never disappointed. The Rigatoni D dish was bland, pasta dry, sauce was thin and runny at bottom of bowl. My dish has 2 pieces of poached bland chicken, 2 button mushrooms, the rest was pasta noodles. My husband's dish was bland, dry with thin, runny sauce at bottom of bowl. In other words, the price for these dishes was way over priced with what we were served. We hope this was just an "off night", and will possibly give it one more try. Our server was very attentive and very informed - so very pleased with him. I will still recommend this restaurant and will stay optimistic that this was just "one of those bad nights".
Ben was our waiter. He provided great customer service! The food was very good.
Everything was amazing
Made a reservation for 845 pm on a Saturday night, knowing that it was a busy night and not in a hurry. Arrived 10 minutes early and was told that it would be 15-20 minutes for our table. That is a little long for a restaurant that accepts reservations, but on a busy Saturday night, understandable and acceptable.
Found an open table in the bar area, and let the hostess know that we were good.
We should have waited for a table.
Sat at the table, with no acknowledgement from the wait staff. Finally, after 10 minutes, a waiter came and introduced himself, apologized for the wait and asked for our drink order. We ordered a pitcher of Sangria.
10 more minutes go by, and we are given bread. (20 minutes at the table and no water, have seen the waiter once.)
At the 30 minute mark, the waiter brings water, apologizes again for the wait, and takes our food order. He tells us our drinks will be right up.
At the 45 minute mark, our drinks finally arrive. At this point we are pretty much ready to leave, and had just stood up when the drinks arrived.
Finally, at the 60 minute mark, our food arrives. It is now 10pm and most of the bar is empty, certainly less than half of the people than when we arrived.
The food was fine. We have eaten there several times and have always felt that it was a good meal at a decent price.
Bottom line, I was disappointed that it the wait staff was so overwhelmed for so long. Not sure if this was a staffing issue, or if our waiter was having a bad day, but 20 minutes for water, 45 minutes for drinks and 60 minutes for food off the menu seems excessive.
We will go back, but it will be a while.
The food was wonderful and we had a great server. Manager seemed sweet and knowledgeable. However, our reservation was more than 30 minutes late which they made right with two complementary add ons. Then it was still more than an hour to wait for meal. Getting served around 10 PM for a 7:45 reservation was frustrating with my older parents in town and having to pay a babysitter extended hours. Jerome? and Beth were wonderful to work with, obviously this issue was out of their control.