Maggiano's - Boston

4.4
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7519 Reviews
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$30 and under
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Italian

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Pre/post Theatre
Welcome to Maggiano's Little Italy in Boston, located on Columbus Avenue near the Theater District, Boston Common & Park Plaza. Our restaurant is a quick trip from the Freedom Trail & the Boston Tea Party. Parking validation is available Monday-Friday after 5:00pm & on weekends ($8 for up to three hours). Maggiano's 350-seat dining room is an ideal location for your dinner, baby shower or important client meeting. The seasonal patio seating has an old-world feel of dining on the bustling streets of Florence. Recent visitors include Manny Ramirez, Jon Bon Jovi & Kathleen Turner.
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What 7519 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
New England
1 review
Dined 3 days ago
Overall5food5service5ambience5

Loved! Server Akeyla and all other staff were amazing!

OT
New England
2 reviews
Dined 4 days ago
Overall5food5service5ambience4

My son and I had a delicious dinner. Our waitress was amazing! Oh my the Apple Tart, or whatever it was called, was Fantastic. For Boston, the prices were very reasonable. We will definitely go back! .

WF
New England
1 review
Dined 6 days ago
Overall5food5service5ambience4

My family and I make our annual trip to Maggiano's for my son's birthday; never disappointed!!! The waitstaff is always great, especially Tomas! And the host was very friendly and accommodating.

DL
New England
4 reviews
Dined 6 days ago
Overall2food4service1ambience4

As usual the food was good. You know what you are getting here, it isn’t the North End, it is good chain restaurant Italian food.

Service was extremely slow and unorganized.

Took way to long for appetizers to come and then when we order more it was ridiculous how long it took, could have been due to lack of communication between the staff.
Took over 15 minutes for our second bottle of wine to come, which is crazy.
The servers themselves were polite and helpful, not sure where the delays came from.
When spending $400+ for 6 people I expect better service. The tip reflected that, still 15%, but we normally go well above that.
Will not be rushing back.

D
New England
5 reviews
Dined 6 days ago
Overall4food4service4ambience4

lunch before theater and was just right!

KM
New England
1 review
Dined 7 days ago
Overall5food5service4ambience4

The bar service was slow. We waited awhile each time we ordered drinks. Waiter worked hard.

MC
New England
4 reviews
Dined 7 days ago
Overall5food5service5ambience5

Great food and atmosphere , love the roomy booths.

BM
Nashville
6 reviews
Dined on January 18, 2020
Overall4food4service4ambience3

Very good Italian, minimal wait w reservation, reasonable pricing, good service, would return!

KA
New England
1 review
Dined on January 18, 2020
Overall1food3service1ambience2

I have been a patron here before but I will never go back again. We had the WORST service. Repeatedly forgot our bread, our waters, sodas and appetizer. Never brought us our bread. Never refilled our waters or asked if we needed another refill or how our food was. Took my order down wrong, gave me meat sauce instead of vodka sauce. I asked for at least my bowl of pasta to come out with vodka sauce... that took over 40 minutes and my meal was ruined. The waiter was RUDE and could care less and had an attitude to boot. The manager never came over. I was holding back so I could salvage somewhat of a date night. Waiter comped my meal but that is all. Terrible experience and the patrons behind us were so loud and obnoxious and Buddy Buddy with the manager and so I guess that’s why the manager was too busy to bother with us!

OT
New York Area
1 review
Dined on January 18, 2020
Overall3food3service3ambience3

Food was good, nothing spectacular but enjoyable

TJ
1 review
Dined on January 18, 2020
Overall2food3service1ambience3

This was not my first time at Maggiano's, however it was without a doubt the worst. While watching the tables around us receive great service from various waitors and waitresses, our waitor messed up our appetizer order twice as well as one of the main dishes. When asked if one of the correct dishes would be coming out, he got frustrated and indicated he put the order in but it was not his job to get it done. We have always had a great experience here, but this was not one of them. The food was good, not exceptional as we usually have, but it was the service that ruined the night.

OT
1 review
Dined on January 18, 2020
Overall4food5service5ambience4

Made reservations, got there 15 minutes, early, and was seated right away! Their was eight of us, and our waiter was right there to get us water and bread, and take our drink order! We ordered a couple appetizers, but they care out at different times! The meals all came out at the same time, and were all large amounts, looked great, and tasted wonderful, except for the person that ordered the calm chowder, barely any clams, and Luke warm at best! Desert menu was amazing, we got 4 different things, and all was great! Only negative, would be, seamed to take look times to get drinks, and noise level was very high that night! But overall, we had a great time, and will be back, to try, other meals on the menu, and have another fun night out!

EC
New England
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

the waiter was very attentive and kind. the food was sooooooooo good, i had the steak and it just melted in my mouth. i will be back for the great food and service

OT
New England
2 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Been coming here for years but the last two visits had been disappointing. We decided to give it another try and they redeemed themselves. Our server Elaina was EXCELLENT!

One still lingering issue; they need to bring back Nona’s Poundcake

k
New England
2 reviews
Dined on January 18, 2020
Overall4food5service2ambience3

I like Maggiano’s! However, I asked for a table by a window and we were seated in a small dining room. Wish we were in larger dining room as I like the atmosphere there but felt the host put us in the small room for whatever reason!! We felt rushed by the waiter which took away from the experience! As always- food was delicious.

J
1 review
Dined on January 18, 2020
Overall2food2service1ambience2

We (me and my daughter) made reservations for Magginaos for my husbands birthday. We attended a play in town prior to going to Maggiano"s. Upon our arrival at Maggiano"s we were seated at the room to the right just after the entrance. Our waiter appeared chewing gum and handed us our menu's. He asked if we had any time constraints which we said we did not. Bobby then asked if we were celebrating a special occasion to which I replied it was my husbands birthday. Bobby then asked if we knew what we wanted to drink and did we want an appetizer (could we look at the menu first!) The rush continued with each course. After dinner we asked for a desert menu and once again Bobby came flying back to see what we would like. We declined figuring we would go somewhere else less stressful and relaxing. Many family and friends highly recommend your establishment. NO THANKS!!!

JD
New England
17 reviews
Dined on January 17, 2020
Overall3food3service4ambience2

The food was good. The restaurant is typical Italian style family. Noise level was a little high, but too bad.

OT
New England
1 review
Dined on January 17, 2020
Overall3food4service3ambience3

We made a reservation for two and we were put right in front of the kitchen door. I saw everything going on in kitchen. Would have preferred looking out over guest instead of the back of the house.

SM
New England
1 review
Dined on January 17, 2020
Overall2food4service3ambience4

Diners BEWARE: Maggiano's apparently does not follow traditional reservation protocol. We made a 6:00 reservation in order to make it to a 7:30 show. We arrived at 6:00 and apparently were marked as "checked in" and were put in a queue for a table. We were not seated until after 6:30, which was extremely frustrating. Apparently if you want to sit at 6:00, you need to show up by 5:30.

Once we were finally seated, our waiter was great and helped us navigate a quick meal some could get out of there within 45 minutes to get to the show. He was helpful and the food was good, but it was not the enjoyable experience we were hoping for.

M
New England
3 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Maggiano remains a favorite restaurant...always a welcome...great food and service....a pleasure
to eat there...

KO
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

Awesome eve! My friend & I took our daughters before a show. We were late for our reservation and they still accommodated us, with no issue at all. The food was delicious. The waiter was great!!

OT
1 review
Dined on January 17, 2020
Overall3food3service4ambience3

Food was fairly good but shrimp was overcooked

J
New England
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

I took my mom for her birthday! It was her first visit! She was so pleased with her meal! The waiter was exceptional, always making sure we had what we needed on the table! The food was incredible! Cannot wait to dine in again!

MG
New England
1 review
Dined on January 15, 2020
Overall4food4service4ambience4

The food was very good, and the portions were large.

OT
Greensboro
2 reviews
Dined on January 14, 2020
Overall4food5service5ambience5

Great place and quick service. Food was excellent.

OT
1 review
Dined on January 11, 2020
Overall4food4service4ambience5

The restaurant was very busy on a Saturday night, so I was glad I mad reservations. The food was pretty good I loved having all
The different variations of pasta. We were a little disappointed that there were not any cannolis, but they had a ton of other really good desserts. The only, slight downfall was the preparedness. We had to ask for several things (an extra menu, drink menu, refills for condiments on the table.). Overall good experience, and I would definitely go back.

OT
Atlanta
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

Family Style is a great option to have! Wow!

OT
1 review
Dined on January 11, 2020
Overall2food3service4ambience3

I made a reservation at 7:30 for a booth.
I was seated at 8:15 at a regular table.
Everything took entirely too long.
My food was cold
But the server was so helpful and sweet.

JM
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

The food and the wait staff were great. Our server was Mike.

OT
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Always nice and food has always been excellent!

LC
New England
1 review
Dined on January 10, 2020
Overall2food1service2ambience3

Having been to Maggiano's in the past I was very much looking forward to our reservation. We were taken right on time and seated. The waiter seemed to be rushing us to order, it took quite some time for our drink order to come. The waiter highly recommended the Stuffed Shell dinner special, it was under cooked and My Mother sent it back (felt like the staff did not believe that it was not prepared correctly) she order pasta with meat sauce instead (which she was charged, not classy) waited for that and it was hard, not cooked enough (not el dente). My meal was a fish and pasta dish which was jam packed with mussels, took forever to take all of the clams out of the dish. Ordered a second glass of wine which they forgot to bring, brought it when I reminded them (20 minutes later) did not charge me for it. All in all a very disappointing experience.

OT
New England
1 review
Dined on January 9, 2020
Overall4food4service4ambience4

Menu change is great with lower caloric options. However, prices have increased dramatically.

K
New England
10 reviews
Dined on January 9, 2020
Overall4food5service4ambience5

We did the theater package that included Maggianos .\
The food was fabulous. It was crowded that night which is not a bad thing so it was noisy however you cannot beat Maggianos.

OT
New York Area
1 review
Dined on January 8, 2020
Overall3food3service5ambience4

Food was sub par and the wine list was disappointing. Beautiful restaurant and great service - fairly affordable but wouldn’t go back probably.

OT
New England
4 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Went for a dinner package and cats play with Boston opera house. The dinner was fabulous. Waiter was personable and the staff appeared to work together! We had a wonderful experience. Would definitely recommend to others.

HU
1 review
Dined on January 5, 2020
Overall5food5service5ambience5

Went for mother’s birthday, Amazing staff and food!

OT
1 review
Dined on January 4, 2020
Overall2food2service4ambience2

Loud and crowded... the food was barely palatable. Server was very good though!

MP
1 review
Dined on January 4, 2020
Overall4food4service4ambience4

Our waitress was awesome for our table of 15. The place was sooo busy for a sat night. The manager stepped up and filled our waters and fixed our drink order.... but after that she was efficient and gave us all separate checks.

OT
New England
5 reviews
Dined on January 4, 2020
Overall2food5service1ambience5

Food was great per usual but the service was awful. I believe we had a server name Nicole and a gentleman with a bun. Neither of them introduced themselves when they approached the table. They were both very dry careless about serving us. I myself have waited tables for years and I am now a hospitality manager. This is not the type of service I expect when I go out to eat. Especially on slow brunch day. They were super pushy and had a bad attitude the entire time. We asked for another round of mimosa after we finished eating then the waitress dropped the check without even asking us if we were all set. After clearing out the table, another server stopped by to take our glasses from the table trying to push out. Why am I being rushed out of a restaurant at 2PM on a slow day? Oh, did I mention she dropped the check without a simple “thank you, have a nice day”. Ridiculous! My friend and I tipped 20% but not because either one of them deserved it.

m
New England
3 reviews