Maggiano's - Annapolis
We had 6 PM reservations. Our server, Brittany, tried to be very attentive while we waited for the rest of our party to arrive for dinner. She initially came to the table often, however by the time we were ready to order our complete entrées, her attentiveness had waned. We had to keep signaling her to get her attention, we had to remind her to bring us the desert that came with our meal and we had to remind her about the take-home dinner that also came with our meal. It’s not like this was Mother’s Day, during which we received great service by the way. The server only had three tables, of which our party of six was the largest. Therefore, I couldn’t understand the reason for the constant delays. Also, when we received our entrees they were just warm. This just was not the type of service that I have come to expect from this restaurant.
Thank You for everything my boyfriend enjoyed food and services
It always a great experience at Maggiano’s. When we first we’re being seated they were seating us right next to a table with 30 people, very noisy. We requested another area and they promptly accommodated us. We appreciated their understanding.
Waitress was great, food great.
Excellent food, excellent service! Would recommend to anyone looking for a good meal.
This was my second visit to Maggiano's and it was just as good as the first time! Our meals were delicious and the portions were huge. The price was reasonable for what we got and the service was great. I can't think of anything I would change. It was perfect!!
I love this location and the food here has always been great. This is my favorite Maggiano's location.
Reservations were running 1/2 hour behind, at least. Would be nice to know this BEFORE arring
Food was great, service was not the best. Our dish was misordered and wait was long, but it was hectic because of Mothers day.
While the server was great and so was the food, we had to wait an additional 50 minutes after our reservation to be seated. We asked the manager if there would be any compensation for them overbooking and he said "I'll ensure your night is worth it" and no compensation was received. Would not book here on another holiday.
We had to wait nearly an hour for our table, despite a reservation.
I had made a reservation in advance. When we arrived we were informed that the reservations were running 1/2 hour behind schedule, which turned out to be an hour after our reservation time that we were finally seated.... I understand that it was Mother’s Day and expected it to be busy but I find it very frustrating that a reservation was made and should have been available within a reasonable amount of time. I feel like the staff was not prepared for this type of situation, I felt the food was rushed and actually tasted horrible!!!! This was my first visit here and I don’t think I will be returning anytime soon.
My favorite restaurant. The service, drinks, and food are always above expectations. You'll never leave here hungry
Our reservations were for 5pm. We weren't seated until 545pm. No apologies for their lateness, & no comps for our inconvenience. Our waitress took forever to greet us & take our drink orders. Then it took forever for her to bring our drinks to us. After about 30 minutes at the table our drinks finally arrived with no bread. That took another 15 minutes to make it's appearance at the table. It took over an hour for us to get our food. This was a horrible experience. I cannot believe no one apologized or offered us something off the bill to ease the pain.
Delicious food and great service. I like that they also offer vegetarian-friendly food options.
Only downfall was the wait on Mother's Day for reservations. Had almost a hour wait however the manager and team were doing their best to seat people quickly. Just won't pick another special day to visit. Everyone had the same idea.
Why did they overbook on mother’s day? I had to wait an hour for a reserved table along with 50 other people who made reservations. And my elderly parents had nowhere to sit. Terrible.
Mother’s Day - extremely crowded. Although we had a reservation, we had to wait about 45 minutes for our table. But once seating the service and food were outstanding!
It was Mother’s Day so it was very busy and noisy. The crowds were well managed. There was not too long of a wait to be seated. Wait staff was excellent too.
The place was super busy. We had to wait for over 40 minutes for our table when I made a reservation over two weeks prior. The service was pretty poor. Food was good. The menu was not detailed regarding what was actually in particular dishes. I had been there prior and was looking forward to their amazing sangria only to find out they change it all the time and has no idea what I got before. I won’t go again.
I am a Realtor. I bring all of my clients that purchased or sold a house with me for that month. so I am pretty much a regular. that's way I know most of the kind staff.
Very nice place but was very disappointed with the mother’s day brunch. The menu online had lots of options for actual brunch food. But once there only 4 brunch items were offered along with regular full menu.
This year, Maggiano's changed the Mother's Day Menu, making it a family style offering, with limited brunch selections. We did not like this change--even though we had the option of ordering off the regular menu, we had wanted to partake of the brunch items, so we chose the Mother's Day menu. The family style offerings of the brunch items were not as generous as the regular menu items, and the two desserts were brought out individually, which did not equate to the number of people--7-- who ordered the Mother's Day menu! Finally, the service was unusually slow at our table--which was not the case at surrounding tables. I would still recommend Maggiano's, but all in all, our Mother's Day outing was a disappointment.
Great experience for my wife and our sons as we celebrated Mother's Day with her a day early. Reservations were delayed, BUT we were seated not long after our arrival for our 6:15 pm reservation. The food the great as was the service!
Great service! Great value. We’d just like to see some more options of pasta dishes. Garlic & olive oil, marsala, pesto maybe. There’s currently only like 4-5 to choose from and they are pretty basic. Thanks!
I have been to the Annapolis location on other occasions, and have seen impressed with the dinner experience. This time was in respect to a pre Mother's Day Celebration. The restaurant was very busy, glad I made a reservation (which was done with ease on-line), as there was a line forming. Was very pleased to have gotten one of the large booth's, which made the experience even better. We had 3 Mom's, and my grandson had a mom, a grand mom, and a great-grand mom in the party. The waiter (BRETT) was very accommodating in assisting with the extensive menu, explaining the various ways to order from the menu. The food came to the table in very quick time, even though the restaurant was extremely busy, and the food was HOT, and ready to be eaten. All the other parts of the meal were brought in a very timely manner (drinks, salads, and eventually the desserts). This was a VERY GOOD experience and we will be back. Keep up the good work.
The server asked about food allergies. The kitchen manager came to the table, asked clarifying questions, and personally took our order! EXCELLENT customer service.
"I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes.
Given how the restaurant wasn't that crowded it took a while for us to get bread service and the food also had taken an extended amount of time to get to the table. The Maggiano's experience was really nice previously it seems like things have kinda went downhill. It's really no longer one of my favorites... The food was just average and honestly I could have paid a lot less for the quality of the meal that I received.
We had a celebration dinner with our family and the food and service was great!
Food and service was great as always. I love that they have a from-scratch kitchen!
Maggiano’s is a good place to gather with family and friends for special occasions.
We love this restaurant, our server Taylor was excellent!!
Pre-Mother’s Day with mother and future in laws.
For the second time, our service was extremely slow. We sat down at 6:45 and by 830 we were leaving without having time for our dessert. It took about 10 minutes before anyone came to our table. Then they brought our kids’ meals out and they were done and ready to leave before our meals even came out. We spent the majority of our night waiting.
Arthur was superb. Good food. Great value mmmmmmmmm
Food was delicious. Portions were large. Service excellent. Highly recommend.
Everything from the food to the service was wonderful.
If the curly hair host is working NO ! , it was just two of us my and my boyfriend and the curly head girl seated everyone around us and we came in first with a reservation, in some cases I would say that my issue was with her the waiter was great he did forget our app but it was ok . But back to the curly head girl I understand me my boyfriend wasn’t light enough but everyone after us was white . Nothing was said because my boyfriend said don’t give her energy , and she didn’t speak when we left . How rude of her she needs some time to take a look at herself and get with the times .
Our waitress, Karin was phenomenal! The food was great! The take home dinner for the next night was an added bonus!