Maggiano's - Annapolis
Horrible service. Rude hostess. Sat 45 minutes after reservation time. Waitress rarely saw us.
When we checked in for our reservation, we were told by the host that it would just be a few minutes. I checked in again after 25 minutes and the host told me that we were the next table to be seated. Then, he seated 3 more tables while I stood there watching. We waited 30 minutes after our reservation to be seated. The server was good. Food was ok. Husband ordered the filet medium rare and it was served medium. I expected to be offered a complimentary drink, app or dessert for having to wait so long, but nothing. Very disappointing experience.
The Annapolis Maggiano’s is one of our favorite locations to frequent and we have visited a total of 3 in the area. The staff is friendly, welcoming and accommodating. We love this location, however with holiday and special day reservations you’re guaranteed to wait longer. That is the only real pet peeve as we are sticklers for time. We had a 7:30 reservation but were not seated until 8:10 for a February 16 reservation.
That being said, once we ordered, the efficiency that our food came out alleviated some of our frustration. We ordered family style and, as usual, we were not disappointed. Our waiter was top-notch. I’m certain that Maggiano’s does a thorough job when training their staff, certainly a quality that we are accustomed to and is valuable to the customer. Thank you, once again, for a pleasant experience.
Great food and wonderful service. Very busy restaurant-Well organized restaurant.
Nice meal. Good service. Will come again. Like the pasta to take home deal.
Tables overbooked. Slow being seated after being there on time.
I selected the “birthday” button on my reservation & added in that it was my husbands birthday. There were no “happy birthday” from the hostess or the server. We bought dessert with our meal & I thought that would come with a birthday greeting. Our kids would have been thrilled to have someone tell dad happy birthday...disappointing.
Food was good and service was great!
It was our first time visiting and the Manager sat us exactly at our reservation time! He made us feel comfortable and told us about the restaurant. The waitress was darling and attentive gave great suggestions. Our drinks never ran dry l, great customer service. There wasn't a long wait for good although it was crowded.
I was taken to restaurant by my daughter for my birthday and the staff was very nice and prompt. Food was great and getting a free desert on my next visit for my birthday was extra special. I will recommend to my friends and family and will definitely return.
Sat in the Bar and it accommodated all six of us and it was awesome !!!!!! THEY ROCKED THE SERVICE! food is always great!!!
Delicious food. Great service.
And we even had some food to take home for the next day.
Will be coming back!
I went for Valentine’s Day and felt like I was a VIP. I’ve never felt so important in a restaurant. The service and food made up for making a reservation well ahead of time and sitting down almost 30 minutes past our reservation time.
Great night overall.
Mr T, the Manager, added to the " being at home "atmosphere!
We had 7pm reservations in Valentine’s Day and were seated by 7:15. We were offered drinks while we waited for our table. The food was very good and the menu had many different options. Wait staff was very friendly and attentive.
Waited an extra 30 minutes after our reservation to be seated. Food and service was very good as always. Room was full so noise level and music was a little loud but did not interfere with our dinner. Value is excellent with the meal for two - have 2 entrées for dinner and take 2 more home.
We went on Valentine's Day, so one of the most busy nights of the year, I imagine. And the crowd is the primary reason I downgraded a bit for the noise level. Even with the noise, the experience was wonderful. The wait staff were all kind, courteous and professional. The food was fantastic and the value tremendous. This is the third year in a row we have gone to Maggiano's Annapolis for Valentine's Day, and I expect we will return often.
Excellent dinner as usual. It was Valentine's Day and our server, Brandon, made sure we were fine and dinner experience was impeccable. Thank you.
Great food and service. Chicken piccata and Mediterranean pasta are my faves!! Love the music but it is just a tad on the loud side. Should be more like background music and not so much in the foreground.
Very nice for Valentines.
The food was great along with the service. We sat down almost right away even though we came in earlier then our intended scheduled time. I can’t wait to go back again.
Jesscia our waitress was awesome she made sure our water glasses was never empty. Jessica checked in on us. I loved that. Jessica’s had a awesome smile and very pleasant. Keep up the excellent job Jessica. Until next time. The Mizells
We arrived 10 minutes late, but they still seated us immediately. The service and food was outstanding as usual. I took food home and it was good 2 days later. DeeDee in DC
My wife and I decided earlier in the week to go to Maggiano’s for lunch. She loves the Rigottini D while I was thinking about the chicken parmigiana. Jess was our server and she was very pleasant, friendly and had an outgoing personality while maintaining a proper business decorum. Food was great as usual and we thoroughly enjoyed our experience. Will return - absolutely!
The grilled Salmon was dry. We did not understand the difference between the lunch for 2 and the Valentine lunch for 2 in price. I called and one of the managers explained it so next time I will carefully study the menu offered for special days. Overall we had a good experience as always. We were celebrating our 60th engagement anniversary!
We went there for the first time about two weeks ago. The food was delicious and the serving sizes were very generous. Our waiter was very attentive to us through the whole meal. We liked it so much we knew we had to go back. That’s when we decided we would go the day before Valentine’s Day to beat the crowds. We had another great meal and experience there. This time we tried the monthly dessert special. It was hazelnut cheesecake. I swore I was only going to have one bite. That didn’t last long, it was more like 5 bites. Perfection! It will now be our go to restaurant whenever we are nearby.
The whole experience was excellent. The food was very good and the setting very nice. Our server Andrew was fabulous. He was very personable and provided excellent service.
After requesting that the salmon on my salad be medium rare, it was so well done I could hardly cut it. It was dry and tough, if you can describe fish in this way.
I would recommend the restaurant but not the fettuccine Alfredo add chicken. It was supposed to be grilled chicken and it turned out to be more like the chicken I can get out of a frozen Lean cuisine. Very disappointed.
The food was remarkably good; the service was prompt and thoughtful, and we were made to feel at ease—a great accomplishment for any restaurant team!
Loved the appetizer, dinner and dessert - would definitely recommend!
Great food. Great service
I was so excited to see that the Shrimp Oreganata was making an appearance (although for a limited time). It is by far my favorite dish.
As always, it was a very pleasant and delicious dinner.
William our server was outstanding. Kitchen staff prepared great meals and were delivered promptly. Management staff were knowledgeable and interactive with the customers.
Great food, service, and atmosphere.
Great food and service. I was especially please by the waitstaff asking if we had any allergies in advance! They happily packed up my leftovers and gave an extra portion of bread to go.
Service was outstanding; food came as ordered and was surprisingly tasty; bathrooms were clean and well appointed; noise from people was a distraction, but arriving earlier (before the crowds) should prove quieter
We dined at the Annapolis Maggianos. Our server MADISYN was totally terrific!! She was attentive throughout our dinner. The only thing that I observed was that it was chilly in the restaurant. Other than that, we will return...as we always do!
For a chain restaurant the food doesn't disappoint. We had the seasonal salmon cake appetizer and the portion was huge and delicious! Our entrees, gnocchi Bolognese and chicken manicotti, were served steaming hot. Our server was very friendly and attentive. Wednesday nights are on the quieter side, which is nice. It was SUPER cold outside and there seemed to be a bit of a draft/chill sitting next to the window. For dessert we shared an apple crisp, but I was so full my husband ate the Lions share.
Had a great time for my son's birthday celebration. Great food, excellent service.