Waiter mixed-up order, didn’t really apologize and then we waited for one of our group’s dishes while the other two grew cold.
THE CHICKEN & CHURRO WAFFLE IS AMAZING!!! THEIR BURGERS ARE ALSO DELICIOUS.
I’ve been to Mad Social a few times now and this wasn’t my favorite experience. The food was still good, but I prefer their brunch options. The mushroom caps appetizer is very overpriced in my opinion. $3/small mushroom cap seems a bit much.
Excellent service and friendly people! Food was so delicious and bottomless mimosas and Bloody Marys the best!!!
Mad Social never disappoints food is aways consistently good. Staff is great and very friendly. Thank you for a great girls get together!
Stopped in for an early dinner after trip to WNDR museum (with teens). The food here was all really very good. We had a couple vegetarians with us who had to break their diets here (not much available for them), but they didn't seem too upset to eat meat. Staff was very friendly and accommodating. Vibe is cool. Was a little surprised they had a TV going over the bar with football, but I was facing the other way so - whatever. Overall very positive experience. Chicken and Churro waffle was really decadent and burger may have been the best ever.
Very underrated Burger, Mad Burger is excellent! Some of best sides as well
It was a double date.
Great energy, played house music all night.
Service, might’ve bee a little too quick to players.
We weren’t rushed out. Thank you. I would definitely go back.
A neighborhood bar/cafe...
Awesome burger and chicken and waffles
A group of 4 of us came here before seeing a comedy show at the UC. We did have a reservation and were seated immediately. Our server was fantastic. Unfortunately before we got our main course someone at the booth next to us knocked over a glass of red wine that somehow bounce off the ground and ended up covering 2 people in our party. Complete accident but the wait staff and management were extremely apologetic and took care of us the rest of our time there. The staff, service, food and drink were all great. We will definitely be back!
Chicken and waffle was really great! Burger was crazy salty, but would have been great if seasoning less heavy handed.
Love the brussels sprouts; they're some of the best I've ever had! I always end up going to MAD Social before an event at the United Center. The service is always the best, it's clean, and the drinks are yummy. I wish they had some more vegetarian options, but other than that this place is a neighborhood staple!
Carrie Underwood @ United Center
We had a great date night at MAD Social, along with fabulous service provided by Bailey. We enjoyed the food and drink and will definitely be stopping by again!
I really enjoyed our waitress. They accommodated for my party, because it was larger than expected. The food was delish! I’ll be back!
Food was great and the service was phenomenal. Our waitress, Baylee made sure that our drinks were always refilled and was very attentive. I had made a special announcement to my friends that I was expecting my first child and she made sure to make my day extra special. I will definitely be going back to Mad Social.
Friend’s birthday and monthly brunch
We decided to give this a shot after going past it many times, but we will not be back.
The atmosphere was great, as was our flatbread appetizer and my chicken and waffle, but it ended there. The table next to us were seated after and received their two appetizers before ours arrived and ultimately left ages before we did. Our server was friendly, but her jokes were unappreciated when paired with the poor service she gave. Our Cokes also took forever and when we were ready to pay (and the table had already been cleared by a busser), we clocked it as having waited at least 40 minutes to get our check. All while the two tables near us left and there were maybe three other groups in the restaurant.
Between the awful service, the wait to pay, and my boyfriend’s burger being inedibly salty (coming from a guy who is not picky and who I’ve seen practically eat straight salt), this meal/experience was not worth the $80 we spent to go out.
Great food, great atmosphere, great service!
It was an overall average experience, way too pricey, ambience is dark and not great. Food made me feel sick
This was my first experience at MAD Social, and I absolutely loved it! The atmosphere was cozy, yet hip. We had terrific service; on point, not rushed. It was 5:30 when we arrived and already the restaurant was full and vibrant. I would've stayed longer had we not had the Bob Seger concert... I will definitely return!!
Everyone was so incredibly warm and welcoming. Our server was the best!!!
Brought some friends from out of town. Perfect Saturday night dinner. The drinks were great and the food was American, but with awesome flavor and presentation. Highly recommend the burger. Staff was also super friendly. Recommend MAD social if looking for west loop vibe with better prices and attitudes!
Excellent service and food. Space and seating can be a little tight.
A+ start to finish
Food always fabulous, service was exceptional for a busy Sunday brunch. Never disappoints!
Awesome food! Great happy hour specials. One of my favorites in the West Loop.
Gathering of five friends and relatives. Shared many wonderful dishes - especially the Crispy Brussels Sprouts and the Havarti Mac & Cheese. Pleasant, efficient server and a lovely evening by the large, open, front window.
Loved the bottomless mimosas! We were never without a full glass! I think it’s genius to give the small bottles of champagne to make sure everyone is taken care of.
We met up with some friends we hadn't seen in years & were seated in a booth. This seating added to the ambience & it was easy to converse & catch up. The cocktails & food were fantastic!. Would recommend!
Interesting and flavorful food combinations with an enjoyable atmosphere.
As always, we were not disappointed in any way. We will keep coming back.
Good for a pre-united center show. Wish there were more vegetarian options.
The food was great. So many good options on the brunch menu. We want to come back to try the lunch/dinner menus. We also appreciated the great service. We had a reservation that was slightly delayed. The hostess continued to keep us updated on the availability. Too often you start to feel forgotten. She did a great job.
Our waitress was also friendly and professional.
Bad service can ruin a dining experience. So wonderful to see such great staff at Mad Social.
Friendly, attentive service! Delicious dishes with lovely presentation! Birthday ice cream surprise! Accommodated is graciously after reservation snafu despite full house and rain shutting down patio. Every dish was amazing at brunch - short rib Benedict a winner! Amazing brussels sprouts! Great vibe. Will be back soon!
Arugula Truffle Flatbread was really good. Could've eaten ten more of them. Octopus salad was also good, as was the burger (that comes with a large serving of fries).
We had a great experience here this morning, we just arrived from NYC and we were looking for a nice brunch near out hotel. Food and service was excellent, I highly recommend the brussel sprouts.