MacArthur's Restaurant at The Historic Thayer Hotel

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1. L

   Laura

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food4service5ambience5

   The restaurant is located in a historic hotel on the campus of West Point. The patio allows a beautiful view of the Hudson River. Our server, Andrea, was wonderful. The food was delicious.
   

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2. MS

   MarianS

   New York Area

   1 review

   2.0

   1 review

   Dined on May 21, 2023

   overall2food2service3ambience3

   Disappointing meal compared to previous occasions
   

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3. SK

   SandraK

   New York Area

   8 reviews

   4.0

   8 reviews

   Dined on May 18, 2023

   overall4food4service3ambience4

   We ate lunch out on the porch. The weather was beautiful, and the scenery was lovely. Our food was very tasty. The service was a bit slow, but we enjoyed the ambiance.
   

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4. NH

   NicoleH

   Orange County

   1 review

   1.0

   1 review

   Dined on April 22, 2023

   overall1food1service5ambience2

   Food was served lukewarm and inedible. Extremely overpriced. $20 for 10” pizza, $16 poorly made cocktail, $27 “half-chicken” which included only bones.
   

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5. b

   barbc

   Philadelphia

   14 reviews

   4.0

   14 reviews

   Dined on April 22, 2023

   overall4food4service3ambience4

   Quiet and relaxing space. A little short staffed but server very nice. Food was very good.
   

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6. JE

   JamesE

   Phoenix

   11 reviews

   2.0

   11 reviews

   Dined on April 21, 2023

   overall2food3service2ambience2

   We had two opportunities to eat at MacArthur's, dinner Friday night and breakfast Saturday morning. The restaurant itself looks pretty worn. Friday night, our hostess was busy playing on her phone. Once she noticed us we were seated. I asked for a wine list and I was prompted with a list of wines they have at rapid fire. No details on the wines just every type they have. We ordered the Tomahawk for dinner which takes 50 minutes. I don't mind the wait but I would have preferred a more attentive waitress. She seemed more intent on clearing tables than refilling our glasses and checking in on us. The food was good, not sure it was worth $125 with inflation nothing seems worth it anymore. Breakfast was worse. Neither of us could understand the waitress. We figured out it was buffet style. So we grabbed some plates. All of the food was cold. No option for fresh eggs just powered ones. $50 dollars later it is hard to imagine we would ever come back.
   

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7. g

   geraldb

   Washington DC

   6 reviews

   2.0

   6 reviews

   Dined on April 14, 2023

   overall2food2service2ambience3

   Very disappointing. Food was poorly prepared, served lukewarm and generally tasteless. Service was perfunctory. Wine was absurdly priced. Surely The Thayer can do better. Breakfast was also poor. More like what is served in average chain hotels. Coffee was barely warm and poor as well.
   

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8. RF

   RayF

   Exclusive

   2 reviews

   3.0

   2 reviews

   Dined on April 12, 2023

   overall3food4service4ambience4

   The service was a bit slow especially considering that we were the ONLY diners on this Tuesday evening. Once she showed up, our service person was attentive and professional. The Spinach Dip with Waffle Fries appetizer was better than expected. My Monk Fish special was served with the skin (and underlying fat) intact. I have never had it served with the skin on before. My wife's Duck Breast was good but was rather cold when it arrived. The dessert of Bread Pudding with Gelato was quite good. The shocker of the day was when the bill was presented, there were 2 charges of $4 each for "Rocks" since we ordered 2 drinks "on the rocks." If I ordered my Martini "up" would it been served at room temperature, or do you think they might have used some of those quite expensive rocks without an extra charge? Of course, sales tax was applied as well to this precious commodity, and I added a 20% tip (on the pre-tax amount). Since these 2 glasses of "Rocks" came at a total expense of $10.29 we decided to never return. Perhaps others were also offended by the rocks charge and explains why we were the only diners... Diner beware!!
   

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9. F

   Firsttime

   New York Area

   53 reviews

   vip
   2.0

   53 reviews

   Dined on April 8, 2023

   overall2food1service3ambience1

   They'd attract more patrons if they add more flavory sauce on their pasta dishes & lemon-garlic in their scampi, or just salt unless their plan is to limit service. Yes, the hotel is historically known, but they should also start cleaning the light fixtures as there were cobwebs already in a few of them. People who visit the hotel/restaurant have a tendency to look up, and it's not great to see things that have the possibility of falling onto your dishes while eating. The servers were friendly & and attentive, which made up for the experience. I'm not sure if we'd even try their Sunday brunch.
   

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10. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    vip
    1.0

    3 reviews

    Dined on April 8, 2023

    overall1food2service1ambience4

    Dinner on Friday was terrible Meal was cold. Service was too I wont dine here again.
    

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11. j

    johnr

    New York Area

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food3service3ambience5

    Underwhelming considering the very expensive prices.
    

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12. RK

    RobertK

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    One of the best meals we've had in ages. The perfect place to enjoy a meal. The service and food were top-notch. We will definitely be back!
    

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13. C

    Cheesehead

    New York Area

    1 review

    4.0

    1 review

    Dined on February 14, 2023

    overall4food5service3ambience4

    The hotel and restaurant were absolutely beautiful. The food was fantastic and the views from our table were just as good. Service wasn't quite as good (the restaurant was very quiet, especially for Valentine's Day, and we had to call the waitress to get our check). Overall though, it was a fantastic experience and would highly recommend it to anyone!
    

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14. JE

    JEXX

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    Wonderful lunch at such a beautiful setting. Service was excellent. Food delicious!
    

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15. AS

    AnnmarieS

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    The atmosphere and decor at the restaurant is outstanding. We were a large group and we were seated apart from everyone at a beautiful round table. The menu for lunch was perfect and accommodated the various dietary needs: vegetarian as well as gluten free. The food was excellent and our servers friendly and pleasant.
    

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16. D

    Diner

    Philadelphia

    5 reviews

    vip
    2.0

    5 reviews

    Dined on December 9, 2022

    overall2food2service1ambience2

    The waitress did not ask us if we wanted beverages before taking our meal order. Our group of 6 ordered different soups and they all came to the table cold. Our meals were served luke warm. One dish was requested without cheese and arrived with cheese and needed to be sent back. When the waitress checked in halfway through the meal to see if we needed a refill on drinks, she seemed visibly disappointed when someone wanted a refill. The restaurant uses their outside porch to store items. Our table was near the door to the porch. As it was a cold night, we received a blast of cold air each time someone when in and out of the door. Since the restaurant was not crowded, we requested to have our location changed. We were not moved and staff kept going in and out of the door to the porch. Overall bad experience. Would not recommend.
    

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17. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    1.0

    3 reviews

    Dined on November 26, 2022

    overall1food1service1ambience1

    This restaurant should be extremely disappointed in themselves. For offering breakfast and then refusing to show the menu and only use the buffet? Management should be ashamed.
    

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18. AQ

    AgnesQ

    New York Area

    9 reviews

    vip
    3.0

    9 reviews

    Dined on November 18, 2022

    overall3food3service3ambience4

    Spectacular view. Food was mediocre. Lunch sandwiches were just okay. Waitress seemed to have an attitude. Forgot soup and because of her attitude we didn’t bother to ask for it.
    

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19. MS

    MariaS

    New York Area

    1 review

    2.0

    1 review

    Dined on November 14, 2022

    overall2food2service1ambience4

    The eggs had concentration of water pickers. The milk for the oatmeal was ice cold (it’s usually warmed), the server didn’t come around to ask if we needed anything. We needed coffee. We had a wheelchair and the luff required one of us to go upstairs and hold the button. The hostess said it wasn’t working properly.
    

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20. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food1service2ambience1

    Very mediocre. Such a disappointment.
    

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21. J

    Jean

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on November 11, 2022

    overall5food3service5ambience5

    We went for lunch, the Thayer hotel has an amazing view and it is very relaxing to eat there. We were not rushed at all and the food came relatively quickly. I have not been there in years and it was truly enjoyable. There were actually a few weddings going on. The food was ok. It wasn’t very flavorful but again I enjoyed the setting so much I would go back.
    

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22. WC

    WillliamC

    New York Area

    1 review

    4.0

    1 review

    Dined on November 4, 2022

    overall4food5service4ambience5

    Food was good but overpriced for the service you get. They brought you a water jug to fill your own water up and only check in you when the plates were empty.
    

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23. S

    Schmidta

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on October 28, 2022

    overall3food3service4ambience4

    Located at the historic Thayer hotel at West Point, The MacArthur restaurant has a limited lunch menu, the frittata was large served over splash of tomato sauce topped with crème fresh. The edges were overcooked but otherwise was seasoned well. My husband had a burger with onion rings and was average. The view is gorgeous and t He servers were pleasant and attentive. I’d skip the $10 glass of wine next time as I’m usually more of a tea drinker. I booked reservation on Open Table and noted it was our anniversary But it was not recognized by the restaurant. Overall I would recommend .
    

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24. JP

    JenP

    Phoenix

    11 reviews

    5.0

    11 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    Everything was wonderful. The seafood was amazing and service was prompt and courteous.
    

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25. BW

    BennyWG

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on October 21, 2022

    overall2food2service1ambience2

    wish I could tell you how the food was, or what the view was like. They didn't even let me park the car though, because i wasn't an overnight guest. A 16 year old attendant sent me to park "out there", I couldn't even tell where it was.
    

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26. OT

    OpenTable Diner

    Washington DC

    43 reviews

    vip
    5.0

    43 reviews

    Dined on October 19, 2022

    overall5food5service5ambience5

    Outstanding place, great view, history all around you, service prompt and old school efficient, food was superb. I had the shrimp, andouille sausage and grits and it was very good! The salmon was another good choice with the lollipop desert unique and scrumptious.
    

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27. CW

    CatherineW

    Naples

    6 reviews

    vip
    4.0

    6 reviews

    Dined on October 12, 2022

    overall4food4service4ambience4

    The filet mignon was excellent but at 48.00 the plate could have included a few green beans as s garnish! No bread or butter served or offerred with meal!
    

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28. NJ

    NJ5O

    Philadelphia

    4 reviews

    4.0

    4 reviews

    Dined on October 11, 2022

    overall4food4service5ambience4

    A nice meal in a storied atmosphere. We walked in and were seated quickly. Service was very good. Meals were served hot and were delicious.
    

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29. N

    Nate

    Oklahoma City

    9 reviews

    5.0

    9 reviews

    Dined on October 11, 2022

    overall5food5service5ambience5

    Not sure where all the negative reviews came from. Wait staff excellent and very accommodating towards my picky kids. Food was perfectly prepared and delivered timely at the perfect temperature. I had the steak and it was on par with any steakhouse I’ve been to in my native Midwest. Spouse enjoyed the scallops. We would eat here again without any hesitation.
    

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30. n

    none

    New England

    1 review

    3.0

    1 review

    Dined on October 10, 2022

    overall3food4service4ambience4

    Great steak, but pricey, since it was a la carte. Corn chowder was good but lukewarm
    

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31. JS

    JenniferS

    Minneapolis

    1 review

    3.0

    1 review

    Dined on October 9, 2022

    overall3food2service2ambience4

    It took over an hour to get our food and then most of our entrees were cool to cold. The server gave us 20% off (without us asking), but never came back to let us know of the delay.
    

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32. OT

    OpenTable Diner

    Atlantic City

    1 review

    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience5

    The food was delicious. The staff was superb. We have nothing but great things to say about our experience. They were so accommodating to us all. I can’t say enough. The wait staff was truly amazing. I definitely recommend.
    

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33. CA

    CAB63

    New York Area

    12 reviews

    vip
    1.0

    12 reviews

    Dined on October 8, 2022

    overall1food3service1ambience1

    When we arrived, they couldn’t honor our reservation and asked us to wait for 30’. The place looked half full but a member of the wait staff said they were overwhelmed and could take more patrons.
    

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34. PA

    PAV123

    New York Area

    13 reviews

    vip
    1.0

    13 reviews

    Dined on October 8, 2022

    overall1food1service1ambience3

    Food was disappointing. Oysters Casino were terrible. Mashed potatoes side dish served cold. Entree were mediocre at best.
    

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35. JB

    JulieB

    Philadelphia

    24 reviews

    vip
    1.0

    24 reviews

    Dined on October 7, 2022

    overall1food1service3ambience3

    It took almost an hour for two sandwiches. The servers were doing their best. Seemed under-staffed. The food was pretty poor. Not worth any wait, let alone an hour.
    

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36. LD

    LizD

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on October 7, 2022

    overall4food4service5ambience5

    We came for lunch. Limited menu but the buffet was good. Outdoor seating is a must - beautiful view of the Hudson River.
    

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37. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 4, 2022

    overall5food5service5ambience5

    It was picture perfect and the food and service on point.
    

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38. MC

    MonteC

    Palm Springs

    1 review

    5.0

    1 review

    Dined on October 3, 2022

    overall5food5service5ambience5

    Given inclimate weather conditions, they were able to move us from our reserved patio sating to inside seating effortlessly. A wonderful experience!!!!
    

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39. RC

    RCYUM

    New York Area

    1 review

    4.0

    1 review

    Dined on October 3, 2022

    overall4food4service4ambience4

    The chef prepares many different delicious options to choose from.
    

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40. M

    Mondo

    New York Area

    22 reviews

    5.0

    22 reviews

    Dined on September 30, 2022

    overall5food5service4ambience5

    The food was superb and the location is breathtaking!
    

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