Lussmanns - St. Albans

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1. HR

   HRManager

   London

   8 reviews

   2.0

   8 reviews

   Dined 2 days ago

   overall2food2service2ambience3

   Our small group of friends used to come here all the time some years ago and it was outstanding, so it seemed the obvious place to recommence our post Covid get togethers. Unfortunately, it was sadly disappointing. The service was terribly slow, our waitress seemed rather confused by simple orders and the food was mediocre. I did speak to the very lovely woman in charge who explained that it was a bad night due to the supper club taking place downstairs and she very kindly took a lot of money off our bill. However, it strikes me that they would be better off ting bookings on Supper Club nights if they can't cope, rather than sink to this level. We were not the only table complaining about the wait. I very rarely write a bad review of a restaurant and I have in the past given rave reviews for Lussmans. I am writing this so that Andrei Lussman ( who always seems to have his finger on the pulse) can be aware and get back up to the high standard of the past.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience4

   Food was fabulous but for a meal with a soft drink it was tad on the expensive side.

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3. MS

   MarkS

   Hertfordshire

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service2ambience4

   New menu and new company system software caused serious problems with service (desserts required a gentle reminder and the bill took rather a long time and at least three people to generate) but the ambiance was good and the food delicious as it always is.

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4. O

   Olivia

   Hertfordshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Had a fantastic meal at Lussmanns to celebrate my parents' wedding anniversary. The staff were very attentive, they even wished my parents' a congratulations upon arrival with a glass of fizz. The food was delicious and very reasonably priced, as were the wines and cocktails. We would highly recommend Lussmanns to friends and look forward to our next trip here.

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5. E

   Emilyjane

   Hertfordshire

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Despite it being the busiest lunch service of the year we were not hurried at all. The quality of the food and the service were both excellent as usual. They had not overbooked their tables or increased their prices for Mothers Day. We had a lovely, relaxed lunch with family and would recommend it to anyone for a special occasion or just a meal out with your partner or friends.

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6. AC

   AndyC

   Hertfordshire

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Warm welcome, great service, delicious food (Shepherds Pie and sole - the sauce was fantastic) - all helped make it a special evening. Thank you

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7. RF

   RobF

   London

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Alyssa was an awesome server - we had a fantastic birthday/Mother’s Day meal!

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8. KW

   KarenW

   London

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   overall5food4service5ambience5

   We had an excellent meal at Lussmans on Saturday night. The welcome and service was top notch and the food good quality and very quickly served (but not too quickly). The early bird menu is good value and we hope to return soon.

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9. LG

   LouiseGH

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food5service5ambience4

   The food was delicious and well presented. Good price too. Service was excellent especially from James who looked after us really well.

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10. LC

    LouC

    Warwickshire

    4 reviews

    4.0

    4 reviews

    Dined on March 17, 2023

    overall4food4service4ambience4

    The food was very tasty and there were some unusual options. The service was very friendly and although the first course was a bit slow, they apologised and the rest was prompt. We had a private space so it was quiet (we didn't request it but I believe you can) and we had a round table which is a must for larger groups.

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11. M

    Mel55

    1 review

    3.0

    1 review

    Dined on March 17, 2023

    overall3food2service3ambience4

    A Friday lunchtime with my sister for her birthday. We both had the fish and chips. The fish was good but the chips were dry and lacked flavour. The waiter was very good but the waitress forgot our condiments. We had to ask twice for them and it took 3 attempts to get a working salt cellar. I would go again but avoid the chips.

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12. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    Great venue , love the upstairs area, Sheldon looked after us great service . Will be back.

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13. DS

    DannyS

    1 review

    2.0

    1 review

    Dined on March 12, 2023

    overall2food1service5ambience3

    The staff are very attentive and happy to accommodate. Sadly the food lacked, the steaks are very chewy and tough and some parts completely inedible. My wife could not eat hers and left it. I however was still hungry and ate it otherwise I would have insisted on a refund. Maybe the other dishes are better but we were I a rush and orders 3 steaks for simplicity and ease. 3 steaks and chips, 1 soup and 1 bowl of ice cream, veg and spinach 2 bottle of water for £150 and wasn't very good is not great. Sadly we won't be returning. We did tell the staff but like I say only half the steak was left which my wife had attempted to chew but couldn't consume and I'd eaten the rest. None of the 3 speaks were much better. The waiting staff did offer a cup of tea or coffee to compensate doesn't really make up for it.

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14. OT

    OpenTable Diner

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Consistently good restaurant. Food and service top quality

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15. AW

    AlexW

    Norfolk

    1 review

    4.0

    1 review

    Dined on March 11, 2023

    overall4food4service4ambience4

    Lovely food, reasonably priced, very good service.

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16. JS

    JulieS

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food4service4ambience5

    Food was excellent with the vegan in the party very happy with his choices.

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17. OT

    OpenTable Diner

    Hertfordshire

    2 reviews

    4.0

    2 reviews

    Dined on March 11, 2023

    overall4food4service5ambience4

    Good service and food in nice environment

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18. QA

    QAXJ

    Hertfordshire

    2 reviews

    5.0

    2 reviews

    Dined on March 11, 2023

    overall5food4service5ambience5

    As ever, great, interesting set menu food and helpful service. It really is our forever go to venue with a great attitude to sustainability

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19. H

    Happy

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 11, 2023

    overall5food5service4ambience4

    Great food, great service. Never disappointed

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20. CW

    ChristinaW

    Hertfordshire

    2 reviews

    4.0

    2 reviews

    Dined on March 10, 2023

    overall4food4service4ambience4

    It was a lovely evening. The waitress was friendly. Food was nice - I had the pulled lamb shoulder for a starter and it was yummy. I then had the cod loin for main which was yummy but not enough! It was £22 for a fairly small piece of cod.

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21. A

    Alex

    London

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    Love Lussmans, it's always great service and great food,

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22. SS

    SanjS

    London

    1 review

    5.0

    1 review

    Dined on March 10, 2023

    overall5food4service5ambience4

    Great service. Though we hadn't requested beforehand, we were found a table on the ground floor. Kipper pate was okay but a little basic. The fishcake was excellent. The sole was cooked perfectly - could have used a little more sauce and seasoning. The set menu is fantastic value for money. Would definitely recommend and will return

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23. CJ

    CriticalJo

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on March 10, 2023

    overall4food4service5ambience5

    A lovely experience at Lussmanns on a Friday. Service and ambiance excellent. Steak flavour and cooking great, just slightly tougher than usual. Thank you.

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24. AE

    AnnaE

    1 review

    5.0

    1 review

    Dined on March 8, 2023

    overall5food5service5ambience5

    Lovely food and great service, feels more of a "treat" to go there than most restaurants.

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25. ND

    NDC1975

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on March 7, 2023

    overall5food5service5ambience5

    Food was amazing and the staff could not be more helpful and polite. Will definitely be back

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26. S

    Salpot2000

    London

    5 reviews

    2.0

    5 reviews

    Dined on March 7, 2023

    overall2food2service3ambience3

    Not as good as usual. Took ages to be noticed to be shown to our table . Champagne portion mean an expensive glass and glass meanly filled . My fish cake was good my friends cod she said was tasteless .very expensive for just two courses .shame

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27. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on March 4, 2023

    overall4food4service4ambience4

    Good. Ingredients are lovely quality. Seasoning is kept middle of the road.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 2, 2023

    overall5food5service5ambience5

    Amazing staff - nothing was a problem. Tasty food that isnt the ‘standard’ menu. Highly recommended!

    Report
29. MH

    MalcolmH

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    As regular customers of Lussmanns in St Albans since it first opened, we unfortunately had cause to complain about the level of service we enjoyed just after the country came out of the Covid lockdown. From our experience yesterday evening, we now believe that Lussmanns has, in all respects, returned to the high standards that we were accustomed to before the pandemic. From arriving to leaving, the service and attitude of your staff was highly appreciated. We were particularly impressed by our waitress, who had been seconded from your Hertford branch, so please give her the praise she deserves on our behalf. Malcolm and Heather Harpin

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30. SF

    SamF

    London

    3 reviews

    5.0

    3 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    Excellent experience as always. Service was prompt and experienced

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31. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 25, 2023

    overall4food4service4ambience4

    Enjoyable supper with friends

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32. w

    woodbeez48

    London

    10 reviews

    3.0

    10 reviews

    Dined on February 25, 2023

    overall3food4service2ambience4

    There was a long delay after our starters had been served and eaten with no sign of our main courses. I had to go and ask and was told by the manager, I think, that our food would be with us in a couple of minutes. Another 10 minutes went by and I had to go and ask again. Eventually, the food came after nearly an hour's wait, but with no apology from the manager or any gesture to compensate for the delay. We had mentioned that one of our party needed to go at a certain time but this didn't seem to register. It would have been helpful to just let us know if there was a problem in the kitchen and then we would have understood. The food was great and the atmosphere good but we were very disappointed overall.

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33. JH

    JimH

    Hertfordshire

    7 reviews

    4.0

    7 reviews

    Dined on February 24, 2023

    overall4food4service5ambience4

    Warm welcome and excellent service,set menu is outstanding value

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34. A

    Ariella

    Hertfordshire

    4 reviews

    4.0

    4 reviews

    Dined on February 19, 2023

    overall4food4service4ambience4

    2 adults & 2 granddaughters had a lovely lunch & look forward to returning

    Report
35. M

    Marianne

    Hertfordshire

    4 reviews

    4.0

    4 reviews

    Dined on February 18, 2023

    overall4food3service5ambience4

    On the whole it was good my main dish the bacon steak was very tough

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36. S

    Splendid

    London

    9 reviews

    5.0

    9 reviews

    Dined on February 17, 2023

    overall5food5service5ambience4

    Excellent service, the waiter was the best in the last few years. Nice friendly patter, not intrusive, perfect timing on the orders and honest when asked for opinions. Food was delicious and served hot and freshly cooked. All in all a lovely evening.

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37. p

    patk

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on February 17, 2023

    overall3food3service5ambience5

    I have been going to this restaurant for many years. Great place but sometimes there is too much salt in some dishes. The shepherd's Pie was far too salty for my two guests

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38. D

    Dominic

    London

    4 reviews

    4.0

    4 reviews

    Dined on February 17, 2023

    overall4food4service3ambience4

    Lovely ambience and the food was good (especially desert) but the service was VERY slow to bring our dishes out to us. It was acknowledged at least and apologised for but when the table is booked for 1:30pm and it takes two hours to have two courses from the set lunch menu something is going a bit awry.

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39. D

    Dory

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on February 16, 2023

    overall4food4service4ambience4

    Restaurant was very busy because of special event downstairs but we had nice table upstairs, pleasant wait staff, and food (which was delicious!) was served without delay.

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40. JR

    JulieR

    1 review

    4.0

    1 review

    Dined on February 16, 2023

    overall4food4service5ambience5

    Excellent quality food and great service. I’m looking forward to going again.

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