No attention to special request! It was my birthday and I requested a slice of cake with a candle for picture taking.
At dessert time, I had to let the waiter know what I had wanted coz it appears that he wasn’t even aware of it. There was no cake on the menu so I ordered something else. After waiting for a while, the waiter came with the dessert with no candle. Instead, he brought a lighter! Que horror! 😱😱😱
Great evening of fine dinning and a movie. We will be back!
Service was excellent as always. Luma does recruit the most professional and charming servers. The food was very nice - enough choices and reasonable portion sizes (not huge) so you can order a couple of courses and dessert without way too much food. Also an easy menu if you want to eat light.
We had a very enjoyable experience... We found that the host & food service staff were caring and appreciative of my business.
A very worthwhile evening prior to taking in a show down the King Street.
Hitting the theatre and came to Luma for pre theatre dinner and drinks. Service slow ..almost thought they forgot about us. Asked to have a bottle of bubbly ready at table upon arrival... no bottle...
Food was great and service got a bit better as the dinner went on... expensive but location so convenient and food good.
Still like Luma
Ambience is nice. My salad was excellent. I ordered gnochi and it came in a pool of oil or melted butter at the bottom of the bowl. It was disgustingly greasy. All my pasta and squash were sopping in grease. It was like eating a bowl of cereal with grease instead of milk. Thats how much grease there was. Service was good but not great. Our waitress dissappeared half way through and we got a bit frustrated waiting for her to rwturn so we could get our bill. I would not recommend this restaurant.
Wanted to treat my son to a special meal, since we don’t get together very often. Love the location and view, and food was very tasty. Excellent cheese choices at dessert as well. Was good for conversation, and waitress was friendly and intuitive.
LUMA is simply superb. Amazing staff, great food, perfect atmosphere - either before/after movies, or just for dinner, it's a perfect spot on King - highly recommended for all age groups and all possible occasions.
I had an steak. It was delicious, the waitress was very polite and thoughtful.
We showed up with more people then our reservation called for and the hosts did everything possible to fit our larger group in. They were amazing and provided service above anything we were looking for. Our waiter was funny and shared his menu picks and they were dead on. I was going to have cod but when I heard him talk about the tuna I was in. He shared his love of his Grandma's lemon tart and his opinion that the Lemon Tart was the best dessert. Everyone who had it agreed. A great night out.
Server was great, went downstairs to canteen to get apple juice for my son which was super. Food was tasty and delicious.
The food was so very well prepared and quite delicious. It is a lovely atmosphere. Our waiter was pleasant and attentive. We were there early...a 5 PM reservation so it was quite. I assume it gets a bit noisy when the restaurant is full. The bar looked like a lively place to have drinks and snacks. I plan to return.
We had a wonderful lunch at Luma last week. The food was so beautifully presented, and had excellent deep flavour. I love the spacious feel of the restaurant and the lovely open windows. We had a superb French-Canadian waiter and consequently the service was wonderful. Going back again this week!
Overall, the ambiance is good and the food is good. However, the service was slow. And they should give us bread and keep paying us attention whenever we need after the food was served.
We went on Valentines Day , having TIFF tickets at 9:30 we got there 2 hours prior for our reservation, the server forgot to put our order in and was delayed. He didnt offer us a drink or even apologize. He said " thats the way it is sometimes". We got our food, rushed to eat it. Sure it was good but wsnt enjoyable when we were rushing. I wouldnt go back again before a show.
The service was fabulous. Friendly, efficient and competent. Food was excellent and given the start to the new year she worked hard to help us enjoy a lovely dinner while staying true to our food restrictions.
My daughter and I shared our main course. The texture of the cod was rubbery and lacked flavour. We were initially disappointed with the pork dish. I requested some extra sauce . With the extra sauce we were able to enjoy the pork. The ceasar salad lacked flavour but the mushroom salad was excellent.
My kale salad did not live up to my expectations. The presentation was boring and the pickled grapes tasted like olives which I don't like and they were quite bitter tasting. There weren't enough bread toasts that accompanied the chicken liver hummus. I never understand why restaurants skimp on this - it's only bread! I would have asked for more toasts and sent the salad back but it was a client lunch and I didn't think it was appropriate in this situation.
I have given a review on Trip Advisor.
It was my first time at Luma.great food and choices. Good service. Would recommend Luma to friend.
Will be back.
A friend and I went for a Winterlicious lunch. I had never been before but will certainly go again. We decided to share the two entrees (pickerel and a poutine) and while both were good, the pickerel was better.
The service was both quick and friendly; our server had a great sense of humour but wasn't over the top.
Again - enjoyed the food, the service, and the ambience. Thanks LUMA!
Great service and ambiance but the food was lacking. Was expecting something more
This was my family and I’s first time dining at Luma. I’ve known about Luma for a while, being with O&B and also doing a site tour for TIFF.
From the second we walked in, we loved the service. They sat us earlier than our reservation and checked our coats in before seating us. The atmosphere, ambiance, and interior of the restaurant was a great balance of lively and relaxing.
Our servers were absolutely great in service, etiquette, and personality. They were very welcoming and friendly.
Once our food started coming out, it was only uphill from there. The perfectly timed food deliveries, clearing off our table before the next course and checking up on us throughout the meal was very well done.
I would definitely come back here for everyday dining and for a special occasion.
Definitely worth trying for LiciousTO or just a regular lunch or dinner!
Fantastic food and service great ambiance and lovely place
We had a great winterlicious dinner at Lima. It was also fun exploring the TIFF light box building and browsing the trendy movies that are playing right now. Luma offers tasty dishes in good portions. The shrimps in the shrimp cocktail are jumbo size; the beef strip loin is cooked to perfection; the honey sponge toffee and goat cheese combination give interesting texture and sweet and saltiness balance.
It was just ok. Food was bland and left much to be desired. Great service at first, but once the server saw that we were unsatisfied, he was avoidant, curt, and was trying to get rid of us. Not worth the money and won't be back.
Worst food experience, dont know where to even begin. Dry meat, salty veggies, no balance of flavours, the dessert options were an afterthought ... other than for its location, i cannot imagine why anyone would go here.
Great winterlicious Menu! We didn't feel rushed and the food was good!
The food was outstanding, the ambiance was perfect and the waiter was very polite.
Our waiter was awesome!!!! Helpful, friendly, knowledgeable . Tall young gentleman.
Ben and the front desk were also very good and welcoming.
It was a lunch winterlicious date with my son! Enjoyed very much!
They staff is exceptiional. They have knowledge on all the food on the menu to help with meal choices.
We went for the winterlicious menu and it was a very nice meal.
Awful customer service. Our drinks didn't get served until 45 minutes after we got seated. We notified our waiter of an allergy and he forgot and the person with the allergy started to react.
It was brutal! Never going back.
I was expecting a lot from this restaurant and they certainly didn't deliver. They haven't even got their hours right for Google who said they were closed on Sundays. I didn't like how they didn't do a regular menu and the Winterlicious Menu at the same time. Some of my friends did not want to do Winterlicious which pretty much left them with no choice but the three course meal. I ordered a Coffee with my dessert and there was a fly in there. The waitress was so non-chalant about it, "Yes, its a fly, I will get you a new coffee". There was no apology, it was disgusting to say the least. I don't think I would go back.
Great service from our waiter Kevin! Made the experience very enjoyable.
We ate here for Winterlicious and had a really great dining experience. The food was excellent and the service very good. Overall I would recommend this restaurant without reserve.
I made a reservation for 9 and had 2 birthdays to celebrate. The banquette table provided a cosy, fairly private place. Our server was amazing, very accommodating, professional presentation. We are all foodies and everyone was pleased with their meal. We were not rushed and the winterlicious menu was well done. Ambience was lovely and we will return and recommend to others. Worth the drive from out of town.
Went for Winterlicious 2018. The food was excellent as always, but the dessert was a bit lacking. The apple fritter was three pieces of deep fried phyllo. It's so dehydrated it hurt my gum and mouth to bite. Everything else was perfect.
Food was excellent along with the service - well-paced. Great ambience.
I went for date night with my son to Luma for the first day of Winterlicious. We had a grand time and the food was amazing.
The waitstaff were very sweet and made appropriate recommendations.
I think the only thing that was kind of hilarious was - I had ordered the bone marrow - which I was expected to eat on toast spread over with a knife - and I really wanted to just scoop it out with a spoon but there wasn't one. - that was just my own quirk. It didn't take away from the experience at all.
Thank you for the lovely food.