Perfect in every way!
Night at the opera and birthday
There were a number of problems that night - bone found in sea bass
- sat at the table for over 15 minutes before someone came to ask drink order
- drinks were ordered before meal and didn’t receive them until after we finished the meal.
Manager did accommodate however the experience was not good at all
Great as always!
Great service on a busy Saturday night. Food is excellent each time. One of our favorites in Charlotte.
Amazing food, waitress seemed a little unsure about some things and kept going to ask the kitchen. The only thing wrong that might was the cocktail was horrible.
The food was amazing especially the lasagna and the dessert!
W are repeat customers. Have never been disappointed with the high quality food.
We were only in Charlotte for one night and wanted Italian food and so glad we chose to eat here it was fantastic everything was delicious and service was fantastic
Good good and service
Perfect! What else can I say! Ronald does a great job!
Excellent night. Great food and service! will be back
The food was excellent as usual except for the strawberry shortcake dessert. The service was extremely slow and the waitress seemed to disappear for 20 minutes at a time. She said she would fill up our drinks and she had not returned 10 minutes later... I went to the restroom and she was in a stall in her cell phone cussing and socializing with a friend. It was very unprofessional. I will still eat here because of the food but the wait staff needs to pick it up a notch.
I have been many times to Luciano's and for the most part i have been very happy with the meals. Service is inconsistent, not every server knows the wine menu and this past time, i ordered bottle water and the server didn't pour it. The drink menu is good. The one thing it got me unpleasantly surprised was that we ordered the special (the pasta tossed on a wheel of cheese) how expensive can a special be at a $ restaurant? i'd say around $30. Well, to my surprise the special was $45! This dish is not worth that price. I will never order it again! It's just noodles with cheese and a piece of sea bass and asparagus. This overly priced dish made me disappointed and ruined my experience.
Always love it here! Can’t beat the food and my family is here often for special events; you won’t be disappointed!
Outstanding food and service
Great shrimp app and veal parm dinner. Excellent welcoming service.
Amazing brunch!! Best shrimp and grits I have ever had and really nice drinks specials!!! The peach bellinis and white sangria were really good!!!
Great food and setting. Parking is difficult. Sevice was good. Worth the drive. Recommend highly
Food was mostly good, when it finally got to us. Entire meal took almost 3 hours, and with kids that isn’t the best thing. Waited close to an hour before apps arrived, but the they were very good when they did. Same with the salad course. Dinner entrees were so-so, no one in the party was exactly floored with their choice. When the bill came we felt it was extremely expensive for the experience. There wasn’t even any alcohol on the bill, and it was close to $400 for 6 adults.
We LOVE Luciano's!!!!! We get such a nice romantic lovely evening on Fridays with the live music and great wait staff.
The food was EXCELLENT! Service was EXCELLENT! We had a fun dinner and everybody has been talking about the food quality for days. So glad we found you.
Had a great dinner with my granddaughter here. They really accommodated an 8 year old very well. I will come back next time I am in Charlotte!
Our first time here and they were accommodating to changing of our dinner time, since we got done early at an event in town. We had a great server and the food was great. My husband and I always get different plates so we can try more than one entree, so our favorite ended up with the Lasagne that had a different spin on it. My husband said it was great as a leftover, too! We had the antipasti appetizer and it was cost per person but after we spoke to the server we just wanted to pay for one because we can't eat that much or so we thought. It was however sufficient for two people. We also had a dessert too. And we were stuffed!
We really enjoyed dinner here. It was for a special occasion and ended up being a great spot to celebrate. There was live music on the Friday night we went. Staff was helpful and knowledgeable. Great cocktails.
We will definitely be back, thank you!
We normally really enjoy Luciano’s but sometimes I guess you find a perfect storm. Our evening was a disappointment not because of the food (which is always great) but because of the poor service. Started out with cocktails delivered which were not what we ordered. Finding our server was a problem as was the amount of time it took to receive our corrected order. Next came the push to order after we said give us time to enjoy our drinks. We were asked 3 times in a 15 minute period if we were ready to order. We ordered an appetizer while still enjoying our drinks and it was delivered in less than 5 minutes. Then our entrees came out while we were still enjoying the appetizer. Horrible timing.
It appeared that our issue was directly related to a number of large parties which apparently presented a problem for our overloaded server and for the kitchen. Our table for 2 apparently had lower priority than the larger groups.
A neighborhood place that is good.
Great dinner last night, and the new server Ronald did a wonderful job! I think the management and chief needs a raise!
Restaurant was nice, service was good, food got mixed reviews. Eggplant Parmigiana was very good, Lobster Ravioli was too salty and a bit fishy...not a fan.
The food was expensive and felt unloved. My parmigiana was warm. The service was too much. I don’t want to be asked how the meal is going every 5 mins!
Great food, beautiful space.
I took my elderly mother out to lunch for her birthday. We had a wonderful meal & the waitress brought out a piece of cake with a candle & a few strawberries with Happy Birthday written in chocolate.
We enjoyed a pre-theater dinner on a Sunday at Luciano's - which has always been a gem and still is! Dinner and the service by Lorena exceeded our expectations. The Mussels, Lamb Chops and Veal were all A++. We love this restaurant!
My wife and I had a wonderful evening at Luciano’s. Everything was wonderful, from the appetizer to the entrée to the service.
This was our first time to Luciano’s but we will be going back! The food and wine were delicious and the service impeccable!!
This was our first time at this restaurant. I found it by passing by the location and then went online for reviews. The atmosphere was very delightful. The service was great, we didn't have any issues throughout the night.
Great meal and service.
Food was excellent. Hats off to the chef! Lovely romantic setting.
Although the Restaurant was quite busy (Valentines) our reservations were good, the server attentive, and the courses of the meal were well prepared and brought without delays.
The food was amazing. My boyfriend and I went for Valentine’s Day and made reservations easily. We were seated promptly per our reservation time. I had the meatballs and spaghetti and he had the chicken bacon pizza, both which tasted amazing. Our server was extremely awkward, though. He wouldn’t look us in the face nor did he barely speak when he came by to bring bread or refill water (which we had to ask for). I don’t know, but paying top dollar like this for food...I expected better service.