Permanently Closed - Luciano's - Charlotte

4.4
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1298 Reviews
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$30 and under
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Italian

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About

This restaurant is permanently closed. Nestled in the heart of Southend Charlotte, Luciano’s Ristorante Italiano has been delighting guests with delicious Italian dishes inspired by the rich traditions of Naples and Northern Italy since 2011. Our cuisine is influenced by classic Italian favorites and flavors of the Mediterranean. Our executive chef John Soilis, a native of Johannesburg, South Africa, has developed his passion for culinary excellence for over 20 years. His creativity, passion and culinary experience are shown in every meal enjoyed at Luciano’s.
We invite you to come and experience a fantastic meal at Luciano’s and taste some of our crowd-pleasing pastas, pizzas, appetizers, and house specialties. Guests can enjoy lunch or dinner with an extensive wine list and custom cocktails in a welcoming rustic atmosphere.
What 1298 people are sayingWrite a review
Overall ratings and reviews
4.4based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
81% of people would recommend it to a friend
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5
vip57mgaman
Charleston
273 reviews
Dined on March 16, 2020
Overall5food5service5ambience5

Perfect as always!

OT
OpenTable Diner
Charlotte
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

We visited for the 2nd time recently and am just so pleased! Excellent service, food and wine are super yummy! They have quickly become a favorite for Italian in the area for us!

Luciano's - Charlotte
Responded on March 10, 2020

Thank you for sharing your review! We're honored to be considered your favorite Italian restaurant in the area. Thank you so much for your patronage!

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f
vipfoodhound
New York Area
3 reviews
Dined on March 7, 2020
Overall3food3service4ambience4

Nice place but the pomodoro pasta had so much cheese that i couldnt eat it. Waiter apologized but did not offer anything else. Bread was great. Nice wine options

Luciano's - Charlotte
Responded on March 9, 2020

Thank you for your review.

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5
vip57mgaman
Charleston
273 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Perfect! Great place! Service and food were outstanding!

Luciano's - Charlotte
Responded on March 9, 2020

Thank you for your review! We're thrilled you enjoyed your dining experience with us!

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CS
CharlotteS
Charlotte
3 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

There were 8 in our party and we all ordered something different. The lasagne got rave reviews. Several of us ordered different versions of the veal and all were delicious. Our waiter, Logan, was great. A first visit for all of us and we will definitely return.

Luciano's - Charlotte
Responded on March 3, 2020

Thank you for taking the time to leave us a review. We're thrilled your party enjoyed their dining experience. We look forward to your next visit.

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 22, 2020
Overall3food2service2ambience3

Loud, lots of new or rushed servers. Slow service. Food wasn’t very good. Salmon tasted bad wife didn’t eat. Desert tray consisted of 3 and deserts had been on there a while. Looked unappetizing

Luciano's - Charlotte
Responded on February 26, 2020

Thank you for your review.

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OT
vipOpenTable Diner
Washington DC
3 reviews
Dined on February 16, 2020
Overall1food1service2ambience2

If you’re a foodie don’t go here! My first experience was that they accidentally cancelled my open table reservation so I had to call and make it over again. the restaurant had no idea why the reservation was cancelled. I pick this restaurant from the reviews and menu that I saw on the app. many items they show on the open table menu they don’t even carry so no eggplant no lobster no octopus among others. When we sat down we ordered the meatball appetizer. They were out of meatballs they were also out of mussels and get this the restaurant is known for their brick oven pizza and they were OUT OF PIZZA! What?!!! How is a restaurant out of over 20% of their appetizers and one whole side of their menu. I wish I had taken the direction the universe was trying to tell me and left but I was still in the hopes for a nice Italian dinner. I’d like to tell you it got better but it didn’t. Food is no better then eatery food in the mall you’d be better off going to SBARROS or Pizza Hut. We asked a local waitress the night before about this restaurant and she told us it was a glorified pizza joint. She was right and we couldn’t even get pizza or anything that intrigued us on the menu. Don’t make our mistake pick another restaurant. Open Table hold the restaurant accountable for inaccurate menu and I honestly think they cancelled our reservation so we couldn’t leave a review since half their menu they were out of. Seriously you run out of pizza dough and meatballs?

OT
vipOpenTable Diner
Washington DC
2 reviews
Dined on February 16, 2020
Overall1food1service2ambience1

Horrible restaurant don’t go

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OT
vipOpenTable Diner
Raleigh
1 review
Dined on February 16, 2020
Overall2food1service2ambience3

They were out of a number of items on the menu including pizza dough. Server got 2 of the 4 orders wrong and they had to remake them both. Then I got charged wrong as well. For the price I expected more and in my opinion if I am going to pay $100+ for 2 adults and 2 kids the food better be worth the price. It wasn't.

CP
CareyP
1 review
Dined on February 16, 2020
Overall5food4service5ambience5

Service and food were both absolutely amazing! We will definitely be returning.

Luciano's - Charlotte
Responded on February 19, 2020

Thank you for taking the time to leave us a review! We look forward to your next visit.

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J
vipJohndrew
Charlotte
11 reviews
Dined on February 16, 2020
Overall3food4service2ambience3

Food is good, but stay on top of your waiter. We went on consecutive Sundays. They weren't particularly busy, but it seems that there is only waiter, and he doubles a bartender. Once you get his attention, he tends to take a partial order, then disappear!

Luciano's - Charlotte
Responded on February 26, 2020

Thank you for your review.

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OT
OpenTable Diner
Charlotte
2 reviews
Dined on February 15, 2020
Overall5food4service5ambience4

Great service from Fernando they got us seated quick even when we arrived early for our reservation.Food was great. The steak i had was prepared excellent for a Italian restaurant. It was a little loud but not terrible

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for your review! We're glad you enjoyed your dining experience with us.

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MT
MichaelT
Charlotte
6 reviews
Dined on February 15, 2020
Overall4food5service4ambience3

Must have overbooked. Reservations were at 7:30 and didn’t get seated until 8pm. Service was slow book good food was good but some the dishes were not hot. They didn’t even acknowledge my friend’s’ birthday

Luciano's - Charlotte
Responded on February 18, 2020

Hello, thank you for taking the time to provide honest feedback. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. Thank you for bringing this up to our attention.

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OT
OpenTable Diner
Western NC
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Great service and great food Wonderful night out!

Luciano's - Charlotte
Responded on February 18, 2020

Thank you for your review. We're thrilled you enjoyed your dining experience with us.

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JW
vipJohnW
Orange County
10 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Great food and great service. We will be back for sure.

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for your review! We look forward to your next visit!

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 14, 2020
Overall3food4service3ambience4

First the experience started with no parking available then we went in and got seated. However went we got in for 15 mins the server didn’t come then the host noticed and called the server and apologized ,and he offered a free appetizer. The food was very good but the service was alright.

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for taking the time to share your review. We appreciate you for bringing this up to our attention. Please know that your situation was an exception and we won't allow for repeats. Thank you for providing honest feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day.

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H
Htowntourist
Kansas City
1 review
Dined on February 14, 2020
Overall2food2service1ambience4

Our waitress was non existent. She rushed us through the ordering process on of all days, Valentine’s Day. Meatballs we’re unbelievably undercooked. Pasta was over cooked one was undercooked. Overall experience was awful

CP
ChadrickP
Western NC
2 reviews
Dined on February 14, 2020
Overall4food4service3ambience4

We arrived 10 min before our reservation time, and the host answered 3 phone calls before speaking to us. Once he did, he told us our table wasn’t ready and we could go to the bar and have a drink. It was a bit rude.

Luciano's - Charlotte
Responded on February 18, 2020

Thank you for bringing this up to our attention. Please know that your situation was an exception and we won't allow for repeats. Internally, we are investigating the matter and looking for ways to ensure this does not happen again. Thank you for taking the time to leave us a review.

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 14, 2020
Overall3food4service2ambience4

W was disappointed with the level of service and detail. I was there on Valentine’s Day with my girlfriend and they brought her the wrong meal so they took both back so we could be served together. When they brought them back hers was right mine was cold and it looked like they forgot to add the sausage so they just threw it on top. I ordered the rigatoni and sausage. The sausage was mixed in when they brought it the first time. So I sent it back to get heated. They brought it back again cold. I sent it back again and it was brought out Luke warm. I ate it anyway as I was hungry and my date was waiting on me to start eating. There was no effort made by the water or management to offer anything for our trouble. I paid in full and tipped over 20%. But I am not happy with the level of detail or customer satisfaction.

OT
vipOpenTable Diner
Charlotte
10 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Ed was great!

Luciano's - Charlotte
Responded on February 17, 2020

Thank you so much for your review!

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BD
BradyD
Charlotte
5 reviews
Dined on February 14, 2020
Overall4food4service5ambience4

It was a lovely setting. The food was delicious. The steak was cooked to perfection. Highly recommend.

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for taking the time to leave us a review. We're thrilled you enjoyed your dining experience with us.

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OT
OpenTable Diner
Charlotte
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience3

Valentine’s Day-food was AMAZING and service was fast...almost too fast. Our server rushed us a bit. As soon as he gave us our menus, he asked what we wanted. We told him we need a few minutes and he was back within two minutes. Other than that, food was absolutely amazing!

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for sharing your review! We're thrilled you enjoyed your dining experience with us!

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S
iStylebyjodi
Charlotte
10 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Luciano’s never disappoints. One of our favorite places to dine. From the delicious food, to the ambiance, to the service...everything was outstanding! Our server...apologies for not remembering his name, is always professional, knowledgeable, attentive and friendly. Thank you for making our experience so lovely!

Luciano's - Charlotte
Responded on February 17, 2020

Thank you for taking the time to leave us a review. We're so thrilled you can count on us to provide the best dining experience. We're honored to be considered one of your favorite places to dine in!

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RM
RichardM
Charlotte
16 reviews
Dined on February 8, 2020
Overall4food4service3ambience2

This was our third time visiting Luciano’s. It was so loud we could barely have a conversation. It was extremely busy which slowed down service but it was fine. Food was very good as usual.

Luciano's - Charlotte
Responded on February 11, 2020

Thank you for your review.

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C
vipCincinnati
Cincinnati
34 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great services by Ashley, great wine selection and love the taste of the food, the onion touch on the carbonara made it incredible, looking forward to comeback, great concept.

Luciano's - Charlotte
Responded on February 10, 2020

Thank you for taking the time to leave us a review. We're so glad you enjoyed your dining experience with us! We look forward to your next visit.

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JP
vipJPCharlotte
New York Area
21 reviews
Dined on February 7, 2020
Overall4food4service4ambience4

Our meals were very good. And our waiter very attentive.

Luciano's - Charlotte
Responded on February 10, 2020

Thank you for your review!

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CC
ChrisC
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

LUCIANO'S NEVER DISAPPOINTS. OUTSTANDING FOOD, SERVICE AND GREAT ATMOSPHERE...

Luciano's - Charlotte
Responded on January 31, 2020

Thank you for your review! We're thrilled you can count on us to provide the best dining experience! Thank you for your patronage!

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t
viptiny
Charlotte
19 reviews
Dined on January 27, 2020
Overall4food4service4ambience5

We went with out of town guests. Everyone loved the bread with the marinara. I had the lasagna and it was excellent tho different from most Italian restaurants lasagna. Our company got the pork chop and they said it was delicious. Only negative was they did not have the desserts available that were on the website

Luciano's - Charlotte
Responded on February 3, 2020

Thank you for your review. We're thrilled you enjoyed your overall dining experience with us!

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MP
MichelleP
Charlotte
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Such a fun and intimate date. We had the best time, food, and wine!

Luciano's - Charlotte
Responded on February 3, 2020

Thank you for your review. We're thrilled to know you enjoyed your dining experience with us!

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OT
OpenTable Diner
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Great food and excellent staff.

Luciano's - Charlotte
Responded on January 28, 2020

Thank you for your review.

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OT
OpenTable Diner
1 review
Dined on January 25, 2020
Overall4food4service5ambience5

They took fine care of us. We went during restaurant week and the food was good.

Luciano's - Charlotte
Responded on January 27, 2020

Thank you for your review.

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OT
OpenTable Diner
Charlotte
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

We missed our reservation during a busy night and they were still able to accommodate us in a reasonable time. Once seated Andrea took very good care of us and prepared a special Tiramisu plate for my girlfriend’s birthday. Our experience here was phenomenal from start to finish and the food and drinks were amazing! Highly recommend dining here!

Luciano's - Charlotte
Responded on January 27, 2020

Thank you for taking the time to let us know how we are doing. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Thank you for your recommendation. We hope we have the pleasure of serving you again in the future.

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OT
OpenTable Diner
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

The staff was so accommodating to our very large party and last minute add-one. Would definitely go back. Great ambience, very relaxed, romantic, and not too stuffy. The perfect place for dinner with friends, family or a date.

Luciano's - Charlotte
Responded on February 7, 2020

Thank you for your review. We're thrilled to hear our team provided you with the best dining experience. We hope we have the pleasure of serving you again!

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OT
OpenTable Diner
Charlotte
1 review
Dined on January 24, 2020
Overall1food1service1ambience2

Don’t waste your money or time here... Service was bad (i.e. the servers were not kind), and the food was cold, heavy, and tasted like it was prepared days ago. Would not go back or recommend.

L
Love
Charlotte
12 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Always love it here! Great restaurant week menu too!

Luciano's - Charlotte
Responded on January 27, 2020

Thank you for your review! We're thrilled you enjoyed your dining experience with us.

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J
Jenn0530
Charlotte
16 reviews
Dined on January 24, 2020
Overall5food5service4ambience5

My husband and I went with two of our friends to eat there during restaurant week. All of the food was delicious! The drinks were good too except for my Moscato. It was too bubbly and not sweet enough. The service was good. We didn't feel rushed. It was very nice!

Luciano's - Charlotte
Responded on February 7, 2020

Thank you for taking the time to leave us a review! We're so thrilled you enjoyed your dining experience with us.

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AT
AlexandraT
1 review
Dined on January 22, 2020
Overall3food3service4ambience4

We made a reservation for Restaurant Week and were disappointed with the limited menu choices. We ended up ordering off the regular menu and the food was just ok- I had the shrimp and mushroom risotto and it did not seem worth the $30 price. The restaurant also smelled strongly of cleaning products like they had just mopped before dinner service. The service and overall ambiance were good.

OT
OpenTable Diner
Charlotte
1 review
Dined on January 18, 2020
Overall4food4service5ambience4

Very nice date night. Shared app, entree and desert and was delicious and well satisfied

Luciano's - Charlotte
Responded on January 22, 2020

Thank you for your review. We're glad you enjoyed your dining experience with us!

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5
vip57mgaman
Charleston
273 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Outstanding meal from John! Service was wonderful! Be back very soon!

Luciano's - Charlotte
Responded on January 24, 2020

Thank you for your review! We look forward to your next visit.

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M
vipMurphy
Western NC
16 reviews
Dined on January 17, 2020
Overall3food3service5ambience4

My meal , salmon, was so-so, not very flavorful. The wine I ordered should not have even been served ! My husband’s filet was tender and well prepared.
The dessert was the best part of the meal.

Luciano's - Charlotte
Responded on January 20, 2020

Thank you for sharing your review.

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FAQs

Permanently Closed - Luciano's - Charlotte offers takeout which you can order by calling the restaurant at (980) 833-1484.

Permanently Closed - Luciano's - Charlotte is rated 4.4 stars by 1298 OpenTable diners.

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