Luciano's - Charlotte

4.6
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1206 Reviews
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$30 and under
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Italian
Luciano’s Ristorante Italiano is a venerable institution that proudly serves family-style creations inspired by the rich traditions of Naples, the regions of Emilia-Romagna and Northern Italy.

Warm, rustic interiors that celebrate an open and inviting ambiance with modern details give life to this new concept that introduces the newest flavors of the Mediterranean alongside traditional favorites such as fresh Made Pastas, home-sliced Carpaccio, innovative baked flatbreads and Luciano’s signature brick-oven Neapolitan Pizza. Inspired entrees pair formidably alongside a handsome wine bar featuring select and exclusive Wines from around the World. Join us for lunch and dinner daily and Sunday Brunch, featuring Italian creations that are not to be missed! Catering is available anywhere or for private luncheons and dinner events in our restaurant up to 60 guests.
Buon appetito!
What 1206 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
100% of people would recommend it to a friend
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GR
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Amazing food, amazing atmosphere. Want real Italian food this is the place to go in Charlotte.

L
E. Tennessee
3 reviews
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

Consistently delicious. Great service, pleasant ambience.

Luciano's - Charlotte
Responded 7 days ago

Thank you so much for your review! We're thrilled to know you enjoyed your dining experience with us!

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CP
Greensboro
2 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

The service was very good and so was the food. I would definitely go back.

Luciano's - Charlotte
Responded on October 7, 2019

Thank you for your review! We're thrilled to know you enjoyed your dining experience with us and our team took great care of you! We look forward to your next visit!

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OT
Charlotte
9 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

A party of 5 and everyone loved their food. Service was terrific as well. We'll be back!

Luciano's - Charlotte
Responded on October 7, 2019

Thank you for your review! We're so glad to know you enjoyed your dining experience with us! We're looking forward to your next visit!

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5
Charleston
220 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

What can I say???? Outstanding service and John does a wonderful job! Jose works very hard and it shows with the service.

Luciano's - Charlotte
Responded on September 18, 2019

Thank you for your review! We're happy to know our team took great care of you, and provided you with the best dining experience.

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T
Baltimore
198 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 4

Veal Piccata was excellent
Pasta dish was excellent
Shrimp scampi & risotto was excellent
We had the veal meatball appetizer which is a must have
Save room for dessert cause the tiramisu is a must have.
Will be Back again

Luciano's - Charlotte
Responded on September 16, 2019

Hello, we are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We're so glad to know you got to experience the best we have to offer! Thank you for your review.

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OT
Chicago
1 review
Dined on September 12, 2019
Overall 4food 2service 4ambience 4

The waiter was very nice however very short with us. I ordered the mushroom pizza and I thought mozzarella was poor quality and I did not taste any truffle oil on top. I thought the menu was not very exciting, and limited.

Luciano's - Charlotte
Responded on September 16, 2019

Hello, thank you for sharing your thoughts with us. We can only address problems if we are aware of how our interactions are affecting the customer experience. We will take your feedback into account as we work toward improving the way we do business. We appreciate your honest feedback, and we hope this doesn't deter you from dining with us again.

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OT
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 4

Birthday dinner

Luciano's - Charlotte
Responded on September 9, 2019

Thank you for taking the time to leave us a review. We're so glad to hear how our team took great care of you, and made your dinner a memorable dining experience. We hope we have the pleasure of serving you again!

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OT
Raleigh
2 reviews
Dined on September 7, 2019
Overall 3food 5service 2ambience 3

The food was excellent however they did not acknowledge the special occasion (engagement) that I listed on the reservation. We had a large party and we stayed after our meal for a while to talk since we were all from out of town. Once we paid, the waiter never came back over to offer water or anything. My biggest disappointment is my 12 year old son was given money for his recent birthday. He mistakenly left it on the table when we stood to leave. He realized this as soon as we left the restaurant and went back inside to get it and they said they didn’t have it. I did not feel they were being honest about it so this, with the lack of attention to us, is why I have rated them lower than I normally would based on the food alone.

Luciano's - Charlotte
Responded on September 9, 2019

Hello, we apologize for the lack of attention, please know that your situation was an exception and we won't allow for repeats. We appreciate you taking the time to leave us a review. We have a culture of constant improvement and feedback like yours helps us shape the way we do things. We hope this doesn't deter you from dining with us. We'd love to have you again and provide you with a much better experience. Thank you for your review.

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P
Charlotte
36 reviews
Dined on September 6, 2019
Overall 5food 5service 3ambience 4

We’ve been to Lucianos several times and the food has always been very good. The wine list is extensive and reasonably priced. Our server was ok...she said she normally works at lunch so wasn’t exactly suited for the dinner crowd especially when serving the wine. All in all worth a visit .

Luciano's - Charlotte
Responded on September 9, 2019

Hello, thank you for taking the time to leave us a review. We're thrilled to hear your overall experience was positive. Thank you for your patronage, we hope we have the pleasure of serving you again.

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OT
Chicago
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Elegant, delicious and accommodating. We asked for something not on the menu and Ed made it happen. It was a great experience!

Luciano's - Charlotte
Responded on September 9, 2019

Thank you so much for your review. We're glad our team was able to make your request happen! We're so glad you enjoyed your visit, and we hope we have the pleasure of serving you again.

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OT
New York Area
3 reviews
Dined on September 1, 2019
Overall 3food 2service 2ambience 2

Really disappointed this time. Service was really slow and then the food was not up to par either. Pasta was hard and warm at best. Not sure I’ll return and this used to be a fav but too many other good restaurants to choose from.

Luciano's - Charlotte
Responded on September 6, 2019

Hello, we're disappointed to see your recent visit did not meet your expectations. Please know that your situation was an exception and we won't allow for repeats. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our customers. Thank you so much for your review, we hope this doesn't deter you from dining with us again.

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a
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Large group. Luciano’s and the crew were very accommodating of needs. Excellent service, food and wine collection was great

Luciano's - Charlotte
Responded on September 4, 2019

Thank you so much for letting us know how we're doing. We're glad to know you enjoyed your dining experience with us. We hope we get the chance to connect with you again. Thank you for your patronage.

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AH
Charlotte
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Always great. Food, service and atmosphere continue to be wonderful!

Luciano's - Charlotte
Responded on September 4, 2019

Thank you so much for your review, we'll continue to provide a great dining experience.

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D
Charlotte
2 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Our service and food were excellent, this made a wonderful evening for us!!

Luciano's - Charlotte
Responded on September 4, 2019

Thank you so much for taking the time to leave us a review. We're so thrilled to hear you enjoyed your dining experience with us!

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5
Charleston
220 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Two thumbs UP! John does a wonderful job! Jose is a very hard worker and makes everyone happy.

Luciano's - Charlotte
Responded on August 30, 2019

Thank you for taking the time to leave us a review. We are glad to know your experience was positive in every possible way. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Thank you for taking time to share your opinion with others. Please come again.

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KH
Detroit
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Attentive waitstaff and excellent menu selections. We enjoyed the pasta dishes and will be returning to try additional items.

Luciano's - Charlotte
Responded on August 28, 2019

Hello, thank you for sharing your review with others. We're so glad to see your dining experience was great in every way. We're looking forward to your next visit! Thank you for your review.

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OT
1 review
Dined on August 24, 2019
Overall 4food 5service 5ambience 4

Amazing food, great service. The ambiance is very nice but our large table was in the middle of everything and our end cap seats were near busier pathways of the restaurant. Seating and a very loud party were the only downsides of the evening. Overall a fabulous place. We will be back.

Luciano's - Charlotte
Responded on August 26, 2019

Hello, thank you for leaving us a review. We're glad to hear your overall experience was positive. Hearing that you enjoyed everything from our ambience to our service make us so proud. We're dedicated to proving the best dining experience, we're glad you got to witness that. Thank you for your patronage, we look forward to your next visit.

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F
Charlotte
9 reviews
Dined on August 23, 2019
Overall 4food 5service 5ambience 4

Food was wonderful and portions generous but not overwhelming.

Luciano's - Charlotte
Responded on August 30, 2019

Thank you for your review, we're so glad to know you enjoyed your dining experience with us. We invite you to join us again. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about.

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C
New England
6 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 4

I ordered a caesar salad and chicken marsala. Food was fresh and very tasty. Service was excellent. I highly recommend Luciano's.

Luciano's - Charlotte
Responded on August 21, 2019

Hello, we're so thrilled to hear that you enjoyed your dining experience with us. We're pleased to know that you enjoyed everything from your meal to our service. Thank you so much for your recommendation, we truly appreciate it!

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S
Charlotte
5 reviews
Dined on August 17, 2019
Overall 5food 5service 4ambience 5

We had friends in Charlotte from Beverly Hills. They loved the food, ambience, etc. It was definitely a wonderful evening and I was very glad I chose Luciano’s!

Luciano's - Charlotte
Responded on August 19, 2019

Hello, thank you for your review. We're so glad to hear your dining experience was positive in every way. We will do everything in our power to make certain every single visit is equally delightful. Thank you for your patronage, we hope we have the pleasure of serving you again.

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AF
1 review
Dined on August 17, 2019
Overall 4food 4service 4ambience 4

Our first time there. We sat at the bar to eat and got moved because someone else had reserved those barstools. Didn't know you could do that. Three or four other parties who came in to those seats were also moved. Food was excellent. Not very good margarita. Bartender a little disorganized. Cannolis for dessert - very good!

Luciano's - Charlotte
Responded on August 21, 2019

Hello, we're glad to hear that you enjoyed your overall experience with us. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We are honored by your choice to do business with us, and look forward to your next visit.

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TM
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Had a good meal, good food,good service. Would definitely go back.

Luciano's - Charlotte
Responded on August 21, 2019

Thank you for your review. We're glad to hear you enjoyed your dining experience with us. We hope we have the pleasure of serving you again!

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OT
Charlotte
1 review
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

Birthday dinner

Luciano's - Charlotte
Responded on August 21, 2019

Thank you for choosing Luciano's to celebrate your birthday! We're so glad we were able to make your special day a memorable experience. Thank you so much for your patronage.

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G
Salt Lake City
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 4

The food and service at Luciano's is excellent. I've been going for several years now and it continues to be very consistent.

Luciano's - Charlotte
Responded on August 16, 2019

Hello Mr.Ciccone, thank you for taking the time to leave us a review. We're so happy to hear that our team is always able to provide you with the best dining experience. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We're thankful for your patronage, and we look forward to your next visit as well.

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OT
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Awesome food was great service was outstanding

Luciano's - Charlotte
Responded on August 19, 2019

Thank you for your review, we're thrilled to know you enjoyed your dining experience with us.

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T
New York Area
6 reviews
Dined on August 4, 2019
Overall 5food 5service 4ambience 5

Such a wonderful Italian restaurant and highly recommend. The veal parmigiana was off the charts.

Luciano's - Charlotte
Responded on August 8, 2019

Thank you so much for your review. We're glad to hear we exceeded your expectations, and you have a positive dining experience. Thank you for your feedback.

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J
Charlotte
4 reviews
Dined on August 3, 2019
Overall 3food 5service 1ambience 1

Food was excellent. Four people, three different dishes all wonderful.
Server forgetful, possibly had a hearing issue as we needed to repeat or explain everything 2-3 times.
We were seared in the “greenhouse” private dining room as we had requested. What we did not know was that their air conditioning in that room was broken. The manager or owner (don’t know which) came to apologize after we had paid the bill. He SHOULD have told us BEFORE we were seated and ordered our meal. We would definitely have asked to be seated in the main dining room. He had not even called for repair because “they wouldn’t have come on the weekend anyway”. From personal experience, I certainly beg to differ with that. We spent a most uncomfortable evening that we cut short as quickly as we could and did not order dessert.

This was not our first visit to Luciano’s but it was our guests’ and I’m doubtful they’ll return.
Very disappointing.

Luciano's - Charlotte
Responded on August 7, 2019

Hello, thank you for taking the time to leave us a review. We're pleased to know that your food was excellent, and your party enjoyed all their dishes. We appreciate you bringing the air conditioning situation up to our attention. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our customers. We'll make sure we pass this message along, so we can quickly fix the situation with the AC. Thank you once again for your feedback.

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OT
San Francisco
3 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

We enjoyed everything about our first time at this restaurant! A great start to celebrating our 5th Anniversary ❣️. The food portion for lunch was a dinner size for me. My husband also enjoyed everything. The Salmon was thoroughly enjoyed and the Caribbean Tini was tasty! Andrew was the perfect server. We look forward to our next visit❣️

Luciano's - Charlotte
Responded on August 7, 2019

Happy Anniversary, thank you for choosing Luciano's to celebrate your special occasion. We're so thrilled to know that your first time was a memorable experience. It is great to know that we were able to provide you with the highest levels of service, and you enjoyed your meal. Our objective is that every customers that walks through our doors is able to have a similar experience. Thank you for your review, we're looking forward to your next visit.

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5
Charleston
220 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Wonderful dinner! Wonderful service! Jose does a wonderful job!

Luciano's - Charlotte
Responded on August 7, 2019

Thank you so much for taking the time to write us a review. We are so delighted that we were able to be all that you expected us to be. It is good to know that our team exceeded your expectations, and made your experience memorable. Thank you for your patronage, we hope we have the pleasure of serving you again.

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l
Charlotte
53 reviews
Dined on July 27, 2019
Overall 4food 5service 5ambience 5

Fernando was a great waiter! He made the night! Food was great! Wonderful dinner!

Luciano's - Charlotte
Responded on July 30, 2019

Thank you for taking the time to leave us a review. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Thank you for taking time to share your opinion with others. Please come again.

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OT
New York Area
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Fantastic experience. Food was so good. Wait staff, bartender both excellent.

Luciano's - Charlotte
Responded on July 29, 2019

Thank you for taking the time to leave us a review. We're pleased to know that your dining experience was positive in every way.

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OT
Charleston
3 reviews
Dined on July 26, 2019
Overall 5food 4service 5ambience 4

Great experience

Luciano's - Charlotte
Responded on July 29, 2019

We're glad you enjoyed your dining experience with us, thank you for your review.

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C
Charlotte
26 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

It was a delicious experience. Everything from top to bottom was great. Food with delicious, service was fabulous environment was fantastic.

Luciano's - Charlotte
Responded on July 25, 2019

Thank you so much for your review. We're so glad to know that your experience was fantastic in every way. Thank you for dining us, and we hope we have the pleasure of serving you again.

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LL
Cincinnati
14 reviews
Dined on July 22, 2019
Overall 5food 5service 5ambience 5

We come in from Greenville. We always plan our flights to leave Charlotte so we can stay over and grab a dinner. It truthfully is the best part of our trip!
Thank you for always being amazing!

Luciano's - Charlotte
Responded on July 23, 2019

Thank you for the review, we're so honored to know that we're the highlight of your trip. We try our best to always provide the best dining experience, and we're glad our hard work doesn't go unnoticed. Thank you again for this amazing review.

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PP
New York Area
2 reviews
Dined on July 20, 2019
Overall 1food 1service 3ambience 3

It was obvious that salads and entrees were prepped in advance vs made to order. Chicken parmigiana was dry/overcooked.

Luciano's - Charlotte
Responded on July 24, 2019

Thank you for your response. We're sad to see that our meal didn't meet your expectations, but we appreciate the honest feedback. We have a culture of constant improvement, and feedback like yours helps us shape the way we do things. We'll try to incorporate changes to ensure our customers have the best dining experience. Thank you once again for your feedback.

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B
Charlotte
134 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Great experience!

Luciano's - Charlotte
Responded on July 22, 2019

Thank you for the review. We're glad you had an enjoyable dining experience.

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JS
Charlotte
6 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Our waiter Eric was outstanding. He was very accommodating and pleasant. If I may offer a suggestion - wait staff should be trained in the proper way to serve meals, remove plates, fill glasses. You have a high end establishment and prices that reflect same. Customers should be served properly. Reaching in front of a customer to give another customer their meal is just not acceptable. Or, even worse. Handing a plate towards the person that ordered it and expecting them to reach for it. Another important detail would be for the persons who bring out the meal to know who’s order it is. Management is responsible for proper training and should assume that responsibility towards your customers. This suggestion would punch your restaurant to a higher level. Thank you for listening!

Luciano's - Charlotte
Responded on July 23, 2019

Thank you so much for taking the time to leave us a review. We're so pleased to know that our team was able provide an outstanding dining experience. We appreciate the suggestions you listed, we're always open for new ideas on how to provide the best dining experience. Thank you for your patronage, we hope we have the pleasure of serving you again.

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OT
Charlotte
6 reviews
Dined on July 20, 2019
Overall 4food 5service 5ambience 4

Restuarant was nice. Service was excellent. The only problem was we were seated near the bar. There was a group hanging around the bar having drinks and it was distracting. The servers had to work their way past them to get to and from the kitchen. We were at a table for 4 luckily there were only 2 if us, because of the location of the table 4 people would have been uncomfortable.

AH
Charlotte
2 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Fantastic Food. Family Friendly but still nice for a night out.

Luciano's - Charlotte
Responded on July 24, 2019

Thank you for the review.

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