Luciano's - Charlotte

4.5
1187 reviews
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$30 and under
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Italian
Luciano’s Ristorante Italiano is a venerable institution that proudly serves family-style creations inspired by the rich traditions of Naples, the regions of Emilia-Romagna and Northern Italy.

Warm, rustic interiors that celebrate an open and inviting ambiance with modern details give life to this new concept that introduces the newest flavors of the Mediterranean alongside traditional favorites such as fresh Made Pastas, home-sliced Carpaccio, innovative baked flatbreads and Luciano’s signature brick-oven Neapolitan Pizza. Inspired entrees pair formidably alongside a handsome wine bar featuring select and exclusive Wines from around the World. Join us for lunch and dinner daily and Sunday Brunch, featuring Italian creations that are not to be missed! Catering is available anywhere or for private luncheons and dinner events in our restaurant up to 60 guests.
Buon appetito!
What 1187 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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C
New England
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 4

I ordered a caesar salad and chicken marsala. Food was fresh and very tasty. Service was excellent. I highly recommend Luciano's.

Luciano's - Charlotte
Responded a day ago

Hello, we're so thrilled to hear that you enjoyed your dining experience with us. We're pleased to know that you enjoyed everything from your meal to our service. Thank you so much for your recommendation, we truly appreciate it!

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S
Charlotte
4 reviews
Dined 5 days ago
Overall 5food 5service 4ambience 5

We had friends in Charlotte from Beverly Hills. They loved the food, ambience, etc. It was definitely a wonderful evening and I was very glad I chose Luciano’s!

Luciano's - Charlotte
Responded 3 days ago

Hello, thank you for your review. We're so glad to hear your dining experience was positive in every way. We will do everything in our power to make certain every single visit is equally delightful. Thank you for your patronage, we hope we have the pleasure of serving you again.

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AF
1 review
Dined 5 days ago
Overall 4food 4service 4ambience 4

Our first time there. We sat at the bar to eat and got moved because someone else had reserved those barstools. Didn't know you could do that. Three or four other parties who came in to those seats were also moved. Food was excellent. Not very good margarita. Bartender a little disorganized. Cannolis for dessert - very good!

Luciano's - Charlotte
Responded a day ago

Hello, we're glad to hear that you enjoyed your overall experience with us. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We are honored by your choice to do business with us, and look forward to your next visit.

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TM
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Had a good meal, good food,good service. Would definitely go back.

Luciano's - Charlotte
Responded a day ago

Thank you for your review. We're glad to hear you enjoyed your dining experience with us. We hope we have the pleasure of serving you again!

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OT
Charlotte
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Birthday dinner

Luciano's - Charlotte
Responded a day ago

Thank you for choosing Luciano's to celebrate your birthday! We're so glad we were able to make your special day a memorable experience. Thank you so much for your patronage.

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G
Salt Lake City
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 4

The food and service at Luciano's is excellent. I've been going for several years now and it continues to be very consistent.

Luciano's - Charlotte
Responded 6 days ago

Hello Mr.Ciccone, thank you for taking the time to leave us a review. We're so happy to hear that our team is always able to provide you with the best dining experience. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We're thankful for your patronage, and we look forward to your next visit as well.

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OT
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Awesome food was great service was outstanding

Luciano's - Charlotte
Responded 3 days ago

Thank you for your review, we're thrilled to know you enjoyed your dining experience with us.

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T
New York Area
6 reviews
Dined on August 4, 2019
Overall 5food 5service 4ambience 5

Such a wonderful Italian restaurant and highly recommend. The veal parmigiana was off the charts.

Luciano's - Charlotte
Responded on August 8, 2019

Thank you so much for your review. We're glad to hear we exceeded your expectations, and you have a positive dining experience. Thank you for your feedback.

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J
Charlotte
4 reviews
Dined on August 3, 2019
Overall 3food 5service 1ambience 1

Food was excellent. Four people, three different dishes all wonderful.
Server forgetful, possibly had a hearing issue as we needed to repeat or explain everything 2-3 times.
We were seared in the “greenhouse” private dining room as we had requested. What we did not know was that their air conditioning in that room was broken. The manager or owner (don’t know which) came to apologize after we had paid the bill. He SHOULD have told us BEFORE we were seated and ordered our meal. We would definitely have asked to be seated in the main dining room. He had not even called for repair because “they wouldn’t have come on the weekend anyway”. From personal experience, I certainly beg to differ with that. We spent a most uncomfortable evening that we cut short as quickly as we could and did not order dessert.

This was not our first visit to Luciano’s but it was our guests’ and I’m doubtful they’ll return.
Very disappointing.

Luciano's - Charlotte
Responded on August 7, 2019

Hello, thank you for taking the time to leave us a review. We're pleased to know that your food was excellent, and your party enjoyed all their dishes. We appreciate you bringing the air conditioning situation up to our attention. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our customers. We'll make sure we pass this message along, so we can quickly fix the situation with the AC. Thank you once again for your feedback.

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OT
San Francisco
3 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

We enjoyed everything about our first time at this restaurant! A great start to celebrating our 5th Anniversary ❣️. The food portion for lunch was a dinner size for me. My husband also enjoyed everything. The Salmon was thoroughly enjoyed and the Caribbean Tini was tasty! Andrew was the perfect server. We look forward to our next visit❣️

Luciano's - Charlotte
Responded on August 7, 2019

Happy Anniversary, thank you for choosing Luciano's to celebrate your special occasion. We're so thrilled to know that your first time was a memorable experience. It is great to know that we were able to provide you with the highest levels of service, and you enjoyed your meal. Our objective is that every customers that walks through our doors is able to have a similar experience. Thank you for your review, we're looking forward to your next visit.

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5
Charleston
212 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Wonderful dinner! Wonderful service! Jose does a wonderful job!

Luciano's - Charlotte
Responded on August 7, 2019

Thank you so much for taking the time to write us a review. We are so delighted that we were able to be all that you expected us to be. It is good to know that our team exceeded your expectations, and made your experience memorable. Thank you for your patronage, we hope we have the pleasure of serving you again.

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l
Charlotte
50 reviews
Dined on July 27, 2019
Overall 4food 5service 5ambience 5

Fernando was a great waiter! He made the night! Food was great! Wonderful dinner!

Luciano's - Charlotte
Responded on July 30, 2019

Thank you for taking the time to leave us a review. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Thank you for taking time to share your opinion with others. Please come again.

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OT
New York Area
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Fantastic experience. Food was so good. Wait staff, bartender both excellent.

Luciano's - Charlotte
Responded on July 29, 2019

Thank you for taking the time to leave us a review. We're pleased to know that your dining experience was positive in every way.

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OT
Charleston
1 review
Dined on July 26, 2019
Overall 5food 4service 5ambience 4

Great experience

Luciano's - Charlotte
Responded on July 29, 2019

We're glad you enjoyed your dining experience with us, thank you for your review.

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C
Charlotte
26 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

It was a delicious experience. Everything from top to bottom was great. Food with delicious, service was fabulous environment was fantastic.

Luciano's - Charlotte
Responded on July 25, 2019

Thank you so much for your review. We're so glad to know that your experience was fantastic in every way. Thank you for dining us, and we hope we have the pleasure of serving you again.

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LL
Cincinnati
14 reviews
Dined on July 22, 2019
Overall 5food 5service 5ambience 5

We come in from Greenville. We always plan our flights to leave Charlotte so we can stay over and grab a dinner. It truthfully is the best part of our trip!
Thank you for always being amazing!

Luciano's - Charlotte
Responded on July 23, 2019

Thank you for the review, we're so honored to know that we're the highlight of your trip. We try our best to always provide the best dining experience, and we're glad our hard work doesn't go unnoticed. Thank you again for this amazing review.

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PP
New York Area
2 reviews
Dined on July 20, 2019
Overall 1food 1service 3ambience 3

It was obvious that salads and entrees were prepped in advance vs made to order. Chicken parmigiana was dry/overcooked.

Luciano's - Charlotte
Responded on July 24, 2019

Thank you for your response. We're sad to see that our meal didn't meet your expectations, but we appreciate the honest feedback. We have a culture of constant improvement, and feedback like yours helps us shape the way we do things. We'll try to incorporate changes to ensure our customers have the best dining experience. Thank you once again for your feedback.

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B
Charlotte
129 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Great experience!

Luciano's - Charlotte
Responded on July 22, 2019

Thank you for the review. We're glad you had an enjoyable dining experience.

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JS
Charlotte
6 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Our waiter Eric was outstanding. He was very accommodating and pleasant. If I may offer a suggestion - wait staff should be trained in the proper way to serve meals, remove plates, fill glasses. You have a high end establishment and prices that reflect same. Customers should be served properly. Reaching in front of a customer to give another customer their meal is just not acceptable. Or, even worse. Handing a plate towards the person that ordered it and expecting them to reach for it. Another important detail would be for the persons who bring out the meal to know who’s order it is. Management is responsible for proper training and should assume that responsibility towards your customers. This suggestion would punch your restaurant to a higher level. Thank you for listening!

Luciano's - Charlotte
Responded on July 23, 2019

Thank you so much for taking the time to leave us a review. We're so pleased to know that our team was able provide an outstanding dining experience. We appreciate the suggestions you listed, we're always open for new ideas on how to provide the best dining experience. Thank you for your patronage, we hope we have the pleasure of serving you again.

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OT
Charlotte
6 reviews
Dined on July 20, 2019
Overall 4food 5service 5ambience 4

Restuarant was nice. Service was excellent. The only problem was we were seated near the bar. There was a group hanging around the bar having drinks and it was distracting. The servers had to work their way past them to get to and from the kitchen. We were at a table for 4 luckily there were only 2 if us, because of the location of the table 4 people would have been uncomfortable.

AH
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Fantastic Food. Family Friendly but still nice for a night out.

Luciano's - Charlotte
Responded on July 24, 2019

Thank you for the review.

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OT
Cancun
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Reunion with old friends

Luciano's - Charlotte
Responded on July 24, 2019

We're glad we were able to provide a great dining experience, thank you for the review.

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R
Charleston
75 reviews
Dined on July 18, 2019
Overall 4food 3service 5ambience 3

Overall nice place and location. Food was just ok - nothing special. We had an excellent server.

LF
Charlotte
1 review
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

We very much enjoyed our dinner. The wine the server suggested was perfect, the calamari appetizer and caesar salad was so good, and the entrees were all delicious.

Luciano's - Charlotte
Responded on July 15, 2019

Thank you for taking the time to leave us a review. We're glad you enjoyed your dining experience with us.

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OT
Charlotte
3 reviews
Dined on July 11, 2019
Overall 3food 3service 3ambience 4

Several steaks were not cooked as requested and sent back to kitchen twice. Sending it back to the kitchen once not a big deal but twice is ridiculous and it still did not come out right. Waitstaff did not listen well. Had to request drinks and silverware several times.

JK
Charleston
5 reviews
Dined on July 11, 2019
Overall 2food 2service 3ambience 3

Food used to be amazing... not sure if they changed owners or not but

Luciano's - Charlotte
Responded on August 9, 2019

Thank you for your review, we're sad to see you weren't happy about your last visit. We'd love to know the details of your visit. If you could please reach out to us, we'd really appreciate it. We hope to hear from you soon.

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s
Charlotte
9 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

First time visiting Luciano's and had a wonderful celebration for our daughter's birthday! Food was delicious and the portions were plentiful. The service was exceptional. One of our new favorite restaurants, we will definitely be back!

TF
Charlotte
9 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

I’ve been dining at Luciano’s for over 3yrs now. The staff is amazing and the food is perfection!

Luciano's - Charlotte
Responded on July 11, 2019

Thank you so much for this amazing review. We're glad you can count on us for an excellent dining experience. We look forward to serving you again.

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MM
Charleston
7 reviews
Dined on July 6, 2019
Overall 3food 2service 4ambience 4

2nd visit in a year the Chilean sea bass had a weird aftertaste and veal parm was tasteless and pounded to oblivion. Prices much higher and did not need reservations for a Saturday night. Excellent service though

l
Charlotte
14 reviews
Dined on July 4, 2019
Overall 4food 5service 5ambience 4

Out waiter was wonderful. Extremely attentive which made our last minute July 4th lunch outstanding

LW
San Francisco
6 reviews
Dined on June 26, 2019
Overall 4food 4service 3ambience 3

We went for our son’s birthday..The Server described the specials without including the prices. We asked after the first then she described the next two but didn’t include the prices.Small point but indicative of her inattentive service.
The food was fine.
It wasn’t very busy.
The experience was good not great.

A
Charlotte
13 reviews
Dined on June 26, 2019
Overall 1food 2service 1ambience 3

Won’t be back.
After sitting for 20 minutes, I had to snag one of the waitstaff to take our drink order, then waited another 10 minutes before they arrived. My friend’s cosmo was so weak she complained. Then we had to ask someone if they could take our order. Our Rez was for 6p, so there weren’t many tables full. Calamari was unremarkable. The mussels in lemon butter were good, but unfortunately half of the shells were empty. Lobster ravioli special and spaghetti bolognese were yummy. Cheesecake was flavorless. Very disappointing experience.

E
Charlotte
7 reviews
Dined on June 23, 2019
Overall 5food 5service 5ambience 5

Excellent Meal, loved the Salmon!!! The service was excellent as well. The restaurant was quiet and would definitely go back.

L
Charlotte
3 reviews
Dined on June 23, 2019
Overall 5food 4service 5ambience 5

First time at Luciano's, great food and service. Definitely would come back.

5
Charleston
212 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Perfect service and outstanding food from Danny and John! What a team!

OT
Western NC
11 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Our meals were excellent! The staff was awesome!
Thanks for a wonderful date night!

OT
Charlotte
4 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Exceptional service and the food was outstanding! This was our first visit and we will be back! Thank you for making the evening memorable!

FB
Charlotte
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

This is an excellent Italian Restaurant I consider it fine dining. I rank it one of my favorite restaurants of all .

OT
1 review
Dined on June 16, 2019
Overall 1food 1service 2ambience 3

Sadly the Sunday brunch was a huge disappointment. The staff was very friendly though. Opening the door and nice. Our server specifically, was not talkative and not much personality. But that’s ok that doesn’t bother me. The drinks to start ($5 mimosas and $5 Bloody Mary) were a joke. Mimosa was just orange juice and a splash of champagne (maybe), the Bloody Mary my husband had was all ice and a splash of V8 with a lime wedge... the avocado toast was just sandwich bread with the thinnest layer of avocado and a poached egg. The side bacon for $3 was the skimpy bacon at a whopping 3 pieces. So literally $1 a piece. I get better bacon from the store for less than that. Only positive was we were able to make reservations for Sunday brunch. Way to expensive for less than appealing food

A
New York Area
4 reviews
Dined on June 15, 2019
Overall 4food 4service 5ambience 4

Definitely was great service. Went for a date night. Expect to pay (including a drink tip and tax) around $50 a head.

Food was ok - definitely elevated Italian but not the best I’ve ever had. Bread was good, I ordered the frutta de mar and had a glass of wine.

Ambiance was not great, there was a crying baby and a few dinner parties who were loud. Overall, 4 star experience.

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