Luau - Grand Hyatt

4.1
224 reviews
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$50 and over
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Hawaiian
Return to the days of ancient Hawaii. Where stories and music passed down from kupuna (elders) are shared with you, our honored guests.

The most significant style of celebration in ancient Hawaii was the luau, held to honor kings, gods and guests. The Grand Hyatt Kauai Luau welcomes you to join us for this time-honored event. The feast is sure to satisfy and the entertainment will keep you enchanted as you learn the traditional dance of the many locales of Polynesia. We invite you to experience the beauty, romance and adventure. It is an evening that you will always remember.
The blowing of the conch shell begins the evening as the soothing sounds of a Contemporary Hawaiian trio lilt through the air. The royal spread includes cuisine from the melting pot of cultures making up Hawaii. After dinner prepare to be enchanted by the historic yet exotic dances of Polynesia, from the islands of Tahiti, Samoa, and New Zealand, to our own Hawaii
Dining Style
Casual Dining
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Cuisines
Hawaiian
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Hours of operation
Luau Dinner: Sun, Weds 5:30pm-8:30pm
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Phone number
(808) 742-1234
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Matt Smith
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Neighborhood
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Cross street
Koloa Rd
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Parking details
Valet or hotel parking available
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Entertainment
Exotic dances of Polynesia, from the islands of Tahiti, Samoa, and New Zealand, to our own Hawaii
Additional
Beer, Dancing, Entertainment, Gluten-free Menu, Outdoor dining, Wine
What 224 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.4
service
4.0
ambience
3.7
value
Noise · Moderate
67% of people would recommend it to a friend
5
4
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2
1
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LW
San Francisco
1 review
Dined on November 26, 2018
Overall 3food 4service 4ambience 4

The food and show was great but for what it cost is was very short. Over in 2 hours so I don't think worth the value of what we paid for it.

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c
1 review
Dined on November 23, 2018
Overall 3food 5service 4ambience 2

I read the prior reviews that said to reschedule if rain was in the forecast. I confirmed that there would be no rain and they still held the luau in the ballroom. This took away from the Hawaiian experience. They definitely had the best food of all of Kauai luau's. They also offer a tremendous show. The ballroom takes away from the ambiance that is offered by the other luaus on the island which is so critical for the visitors experience.

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JB
1 review
Dined on November 23, 2018
Overall 5food 5service 5ambience 5

AMAZING FOOD!!! They will not disappoint. The only complaint was waiting to be seated. Maybe start with two lines one for larger Parties in one line

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OM
San Francisco
1 review
Dined on November 23, 2018
Overall 1food 2service 1ambience 1

Wow, is all I can say. Just wow. I wouldn’t have thought it possible to completely wreck a luau, but the Hyatt pulled it off! It was like being at a Hawaiian-themed dinner in Kansas. Except we were actually on Kauai. And it cost > $800. This was, honestly, such a disastrous experience that it was almost enjoyable. Like, it was a once-in-a-lifetime debacle, entrusting our Thanksgiving dinner to the Hyatt.

Pro-tip, guys: When people pay to go to a luau on Kauai, THEY PROBABLY EXPECT NOT TO BE INSIDE IN A HOTEL CONFERENCE CENTER. A luau normally has, you know, torches and stuff.

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OT
Charleston
7 reviews
Dined on November 23, 2018
Overall 3food 4service 5ambience 3

Attended the Thanksgiving luau. The food and show were great, our server was very attentive, but we were disappointed that it was relocated inside (it was not raining) and there were so many people - three adjoining ballrooms worth of tables. It was not what we were expecting for our first luau.

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AN
1 review
Dined on November 23, 2018
Overall 4food 4service 5ambience 3

Our family of six enjoyed the thanksgiving luau but we’re sad that it was held indoors. We also thought there would be professional photos taken for purchase but not at this luau.

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JR
1 review
Dined on November 23, 2018
Overall 1food 2service 2ambience 1

I do not recommend this option for thanksgiving luau- over crowded, loud, food was cold. Very disappointing for the cost.

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Charlotte
4 reviews
Dined on November 23, 2018
Overall 1food 1service 1ambience 1

Went to the thanksgiving luau. You must know if there is even a chance of rain they will move it inside. It was in a huge banquet hall with hundreds of people and for $125 a person and expectations of a beautiful outdoor luau on thanksgiving, this just wasn’t going to cut it. Felt like we were at a conference. We turned around and walked out immediately. Luckily we were able to get a refund and went to Donderos which was delicious.

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AS
1 review
Dined on November 23, 2018
Overall 1food 3service 4ambience 1

Such a disappointment - be sure to check if it indoors or outdoors. If indoors, save your money.

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MP
San Francisco
3 reviews
Dined on November 23, 2018
Overall 2food 2service 4ambience 1

Very disappointed in the Thanksgiving luau. 800 people in a very institutional setting inside a hotel ballroom. Mediocre food, terrible desserts. Nothing special for kids. Service was good for drinks. Difficult to hear/see the show. More than $100 for adults, 79 for children.

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M
Los Angeles
6 reviews
Dined on November 23, 2018
Overall 2food 5service 3ambience 1

It was a mass cattle feed... not outdoors because they needed to feed prob 700-800 guest in a big ballroom. Horrible sound and lighting.

Fortunately the food was pretty good.... and the waitress we had was attentive and friendly.

But the check in process was literal like a cattle heard...

If your looking for a luau experience for the additional cost. Go elsewhere!

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OT
San Diego
1 review
Dined on November 22, 2018
Overall 2food 4service 4ambience 1

Held in a ballroom. Hard to believe that a property of this size wouldn’t have a better option for a Luau in slightly inclement weather given how much it rains in Hawaii. Not worth the $125 per head!

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OT
Sacramento
4 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 3

Indoors because of the weather, but still an awesome meal and show.

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DH
1 review
Dined on November 15, 2018
Overall 2food 4service 3ambience 1

I have been to maybe 5 luaus on different Hawaiian islands, and I would not recommend this one. It was not very kid friendly as the entirety of dinner was served before the show began. The storyteller was ok, not super engaging or funny. The dancing was beautiful, but it just was not that exciting of a show. Also, they changed the location to the ballroom just Incase it rained (which it didn’t). However the “ballroom” was a courtyard. No one took a group photo when groups were walking in, and the only local vendor selling stuff was someone selling $50-$100 barbies. Food was good, however all in all it was Super disappointing especially for the $

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OT
Hawaii
2 reviews
Dined on November 15, 2018
Overall 5food 5service 5ambience 5

Had a great time from moment we arrived. Positive and friendly staff, great food and performers.

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JD
New York Area
3 reviews
Dined on November 15, 2018
Overall 5food 5service 5ambience 5

Fabulous Luau!!! Between the entertainment, the open bar, the food - it was perfect!!! Our waiter, Benji, kept the Mai Tais flowing which was wonderful!!!

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D
Oklahoma City
13 reviews
Dined on November 15, 2018
Overall 4food 4service 4ambience 4

The food was much better than some of the other lua’us we’ve been to and the dancers were just beautiful!! Fully recommend!!

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t
Houston
6 reviews
Dined on November 12, 2018
Overall 5food 5service 5ambience 5

Great MC at the luau. The show was entertaining and the food was fantastic.

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SS
1 review
Dined on November 12, 2018
Overall 3food 3service 4ambience 5

This was an okay luau. It was my first and it seemed a bit inauthentic. I was hoping for a cultural journey. The service was great but the drinks were weak. The food was pretty good.

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JM
Dallas
2 reviews
Dined on November 12, 2018
Overall 3food 3service 3ambience 3

Good experience but hard to see the stage from where we were seated. Not worth $250.00 for 2 people. Would have preferred to spend that money at beach house or somewhere local.

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JA
Seattle
1 review
Dined on November 8, 2018
Overall 5food 5service 5ambience 5

This was a fabulous luau, loved the host and dancers. Beautiful setting. Not crowded, fun

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SH
San Diego
1 review
Dined on October 29, 2018
Overall 4food 5service 5ambience 2

The food and entertainment was wonderful. Due to the potential for bad weather, the luau was held inside so we were basically in a hotel banquet room. While I completely understand concerns about the weather, it's not quite the same feel as it would have been outside. We definitely enjoyed the music, dancers, and the food, but you should be aware of the possibility that it will be indoors.

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KH
Chicago
23 reviews
Dined on October 25, 2018
Overall 5food 5service 5ambience 4

The luau was held indoors due to showers. The food was tasty and varied and the service was efficient and attentive. We enjoyed the show. The mc and performers were talented and appeared committed to teaching others about their culture and the culture of other Polynesian islands! Fun evening!

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HL
Hawaii
2 reviews
Dined on October 22, 2018
Overall 5food 3service 5ambience 5

Loved the luau! Ciara was exceptional as were the luau dancers. So glad we went.

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Boise
3 reviews
Dined on October 18, 2018
Overall 5food 5service 5ambience 5

Birthday Great food great show. Wonderful evening!

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j
1 review
Dined on October 15, 2018
Overall 4food 4service 5ambience 3

Unfortunately, the luau was moved inside during our visit so we were in a hotel banquet room, which somewhat detracts from the vibe. Performance was still beautiful, but would have been better if it was outside.. when we were inside, for a couple of 30 year olds, we felt like it was kind of a cheesy show. Also, we were at long banquet tables with a bunch of people there for a conference, so also wasn't what we were expecting.

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OT
New York Area
1 review
Dined on October 15, 2018
Overall 3food 4service 4ambience 3

On days when the luau is held inside I would recommend that open table guests reschedule. It is underwhelming inside, and lacks the thing that makes it special.

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BL
1 review
Dined on October 11, 2018
Overall 5food 5service 5ambience 5

Learned a few things about both the Hawaiian people and some of the many forms of Hula. Was stunned by the fire master.

The food was spectacular!

Music was beautiful as were the voices of the singers and host

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CS
1 review
Dined on October 4, 2018
Overall 1food 1service 2ambience 1

Canceled without notice. Found out 40 minutes before when we asked where we should go. Hyatt gave us a bottle of Champagne and expedia got us into a different Luau the next night. Got all sorts of reminders during the day from open table but never told it was canceled by open table
Disappointed in open table as the Hyatt stated open table should have let us know as I booked this Luau a year before, they knew about the cancellation way in advance, and the Hyatt stated they had notified open table. Be careful as open table if where the Hyatt site directs you to make reservations for their Luau.

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SK
Seattle
6 reviews
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

We have gone to three luaus and hands down this was the best one! The food was amazing and the entertainment was excellent! I might come to this luau again. I highly recommend this!

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Hawaii
1 review
Dined on August 20, 2018
Overall 3food 5service 2ambience 2

Getting in to pay was a horrible experience. We were in line so long that the show began while we were still standing in line. Disappointed that the show had to be done inside. The food was amazing. Loved the show, especially the fire dancer.

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JR
1 review
Dined on August 20, 2018
Overall 1food 2service 1ambience 1

Long lines poor service. Don’t waste your money. Sat in line a hour waiting to get in

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J
Denver
10 reviews
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

This Luau was fantastic! I have never been before, and really enjoyed the whole experience. My only expectation was to enjoy a fun night and see what the grand Hyatt had in store. We were not disappointed, the host was welcoming and fun, the stories are told well, and the dancers were superb. All around the food was tasty and made for an enjoyable dining experience I would highly recommend.

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AM
1 review
Dined on August 13, 2018
Overall 4food 5service 5ambience 5

I googled the best Luaus in Kauai and went with the Hyatt! My fiancé and I are really outdoorsy and adventurous so we did feel a little out of place. The Hyatt really tries to be accommodating to the well off families and couples, which they really had great customer service and the food they had was AMAZING! That was definitely our favorite part. The show was a little long but I believe the Hyatt tries their best to make sure you got your money’s worth. The free Mai Tias were a bonus too. Lots of dessert options. The spokesperson was fun to carry the show as well. TIP: If you get there and reserve a spot online, make sure you get there a little early because before you can stand in line you have to wait in a different line to actually get your ticket and pay. But not to worry, there really isn’t a bad spot for the show. All in all, we’re glad we did it built probably won’t do it again just because it was just a little too high end for us. Would go back for the food. But great for those pampered couples and families, can’t really expect anything different though because that is what the Hyatt is aiming for so there really is nothing wrong without that. Just different tastes :)

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CW
1 review
Dined on August 9, 2018
Overall 4food 4service 4ambience 4

Wonderful Luau at Grand Hyatt with authentic food and artistic performance (music, show acts and culture). Setting was beautiful and the event was overall a great experience. The high price brings down value for money a bit though.

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CB
Fayetteville
1 review
Dined on July 30, 2018
Overall 5food 5service 5ambience 5

awesome great time, wait staff and dancers wonderful

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KA
1 review
Dined on July 30, 2018
Overall 4food 4service 5ambience 5

This was our first Lua’u and overall it was quite good. A little bit pricey for what you get but the service was great and you really can’t be the backdrop of the ocean.

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Charleston
1 review
Dined on July 30, 2018
Overall 3food 3service 5ambience 5

We had a nice time just food was a bit disappointing if you don't eat poi & seafood. Also was very expensive. Nice show though!

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OT
Cincinnati
1 review
Dined on July 26, 2018
Overall 5food 5service 5ambience 5

Wonderful luau

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h
Los Angeles
2 reviews
Dined on July 19, 2018
Overall 2food 2service 3ambience 2

I’m going to be honest, this luau was very disappointing. I’ve gone twice before in other islands and my experience was that there was 75% traditional Hawaiian food and 25% basic food for kids. This was not the case for this luau. The food variety was limited and absolutely no concessions for the discerning palate of kids. My son ate nothing (seriously, empty plate) and even the desserts couldn’t entice him. Quite frankly, they were horrid. To pay $80 for him to have a glass of Sprite was frustrating. The show was decent, not outstanding, but the performers were engaging and friendly. Still, this did not justify the $380 bill for the 2 hour event.

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