I could give them a pass because it was the Women's March day, but holy hell, was this a poor showing on Lou's part. Maybe they should have anticipated crowds on inauguration weekend? Maybe all their serving staff quit that day? The manager did the best he could, it seemed. However, it was disappointing that we saw our server twice, the busboys helped us mostly or we ventured out and found whoever we could to help us, they ran out of silverware, we waited an hour for food after putting in our order, parts of the orders never arrived, and we were never once asked if we wanted more to drink. I hope that on normal days, they can do a better job.