Lon's at The Hermosa
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
crispy chistora, smoked chile aioli, citrus, pickled peppers
Braised Short Ribs
chimichurri potatoes, green beans, roasted garlic jus
Wood Fired Filet Mignon*
horseradish potatoes, asparagus, roasted mushrooms, cracked pepper demi
It was a perfect evening to celebrate my husband’s birthday 🎂.
My boyfriend had the best birthday dinner here next to the fountain! We are so secluded from other people which made me feel very safe with this COVID. The food was amazing and our server Rich D was a delight and gave an amazing experience
Lon's has a long history of elegance and hospitality in the greater Phoenix area. People are drawn to it for its unique attributes -- which is a challenge in the Valley given that there are (were) more than 4,000 dining places there.
Lon's hasn't lost a step even with COVID. Although there have been some menu revisions, on balance the offerings are diverse and interesting. A good wine (and beer) list backup is the kitchen.
Service is always sublime. The staff are well-trained and well-supervised.
Our recent visit was all we had hoped for. We will be back -- soon.
Lon's is one of our favorite places to run away to and well worth the trip. The experience is always a joy and the staff is very attentive and friendly. The food is good too.
My wife summed it up best.......”That was a very unfortunate experience”! The service was unforgivable. One of our guest asked for something on the bar menu and our waiter told us that since we were sitting in the dinning area that we couldn’t order anything off the bar menu. Has anyone at Ron’s heard of customer service????? It wasn’t as though we hadn’t ordered a number of entrees and 3 bottles of wine, but obviously that didn’t matter.
It just so happened the manager stopped by to check on us and to let us know the kitchen was busy and our entrees were on the way. Since he was there we let him know of our request and the subsequent reply from the waiter. He said that that should not have had happened and the waiter should have at least checked with the chef to see if he would had made the dish. So I said let me get this straight, you can order a dish in the bar, which the chef has to make, but you can’t order it in the main dinning area because the chef has to make it there also? The manager said “You never have had to deal with the chef”!
It’s obvious who works for who at Ron’s and that no one understands anything about customer service. There are a number of options out there and for us to spend $600 dinner for 4 at Ron’s was a waste. The waiter and especially the manager needs to take a lesson from either Costco or Nordstrom’s!
I will not be going back!
We loved everything about our experience! We’ve been in town for a month and have dined at a lot of places. This was our favorite! Michael was wonderful and helped us make the perfect selections!!
First time at Lon's. Beautiful afternoon in your welcoming and lovely patio. We had 1:00 reservations. Staff must have been short handed that day. We waited about 10 minutes at our table before seeing a server. She eventually took our drink order and we waited another 10 minutes or so before being served. We did not have a time schedule so we patiently waited and enjoyed the patio and the wheather.
We ordered the blue crab/louie salad and the blue crab cakes. Again we had a lengthy wait for our order. The crab cakes were very nice and flavorful. The crab/louie salad was a real disappointment. Lettuce was fresh and in abundance. 2 shrimp and a large tablespoon of crab meat that had no flavor. $21 for that salad should be an embarrassment for you.
Fortunately the several glasses of wine we had during our visit were enjoyable. Our server was excellent; but we could tell something was awry and in our opinion it was because of a staff shortage.
LSN & SAK
Excellent experience with traditional dishes embracing adventurous ingredients. The outdoor dining was enjoyable.
Server was great, but kitchen was really sloooow! Lon’s is my favorite restaurant. It’s worth the trip just to see their beautiful flower gardens! And the food is great.
We came here for brunch and everything was fantastic from the foods and drinks to the ambience. I definitely recommend the kiwi mimosa and the tempura lobster! Kendra is also amazing and made the experience that much more enjoyable. We will definitely be back!
Lovely brunch with family. Excellent service, delicious lobster quiche!!
Server was amazing.
It was my birthday and I had called twice to accommodate my party of 8. The last person I spoke with the day before advised that instead of separating my group they could actually sit us together. I said that’s wonderful. Showed up before reservation time to be advised table wasn’t ready yet, I said ok we will wait in bar and have drinks. We kept checking in w hosts and it wasn’t til almost 30 min after our reservation which was at 8:30pm we were sat. No comps of any kind no Apps, drinks or check comps nothing. Sad thing is this is where I go for all my special occasions and my go to place to introduce out of town guests to AZ. Kinda disappointing. 😕. I even ensured we all paid on one check w one card to help the servers...
We went to celebrate Valentine’s Day. The staff was very friendly and the courtyard was lovely. The food was wonderful. I will definitely dine here again.
Incredible service by Canton who explained in detail some of the special cocktail and dining options. I was entertaining out of town guests and the cocktails and dinner were very much enjoyed by all. We were able to have dinner at a relaxed pace so there was time for conversation yet the next course slid into place very well due to Canton's knowledgeable timing.
At the end of the evening, the manager John also checked on our table to make sure that everyone was happy. All reviews were good.
This was a celebration and what a perfect place - an open air patio in the desert. I look forward to returning and would recommend Lon's to anyone seeking a fine dining exceptional performance! Thank you Canton and John for all of your attentiveness and attention to detail.
Our waiter was very attentive and professional. We were meeting out of town friends and the patio was absolutely perfect for conversation. Love the ambiance. We always bring our guests because it is so “Arizona”.
The food was perfect with the exception of the Caesar salad-couldn’t tell for sure what it was; however, it was fresh.
Can’t wait to return while the weather stays cool.
Thank you for a wonderful, relaxing evening.
To begin, I am highly disappointed in my experience with Lon’s. My girlfriends and I received horrible service at this establishment. We were so ready to experience this place for a Girls Night Out. We were paying tribute to Whitney Houston as she attended a Holiday Party at Lon’s during the Waiting to Exhale movie.
Brett, our server, only visited our table three times across our two hour dinner. The managers were wonderful and made sure to show us what great service looks like. The entire night we wished that they were our servers, to be honest.
Two of the ladies ordered lamb chops that were extremely undercooked. They waited nearly 20 minutes just to have them recooked because again Brett was not attentive at all.
I do believe that there was live music, but we we’re sat so far away from all of the fun, which was pretty disappointing.
If it were not for those two managers, I would not come back to this restaurant again.
The food at Lon's is always great. There was a very long wait between the starter course and entree course but otherwise a terrific meal.
Wonderful ambiance food and service
Service , food and ambience was more than I hoped for.
Parking was difficult but the patio was beautiful. Service was great. Food was ok, drinks were good.
Love brunch at Lon’s. Great food, great service. Our waiter, Jerry, was excellent. Beautiful atmosphere.
Brunch on the patio was delightful. Such a lovely setting, and the food was delicious. Looking forward to another visit soon.
Everything was wonderful/ Went there for breakfast. The only complaint was that the scrambled eggs could have been cooked a little more. They were a bit too runny for our tastes. Service was great and ambiance was incredible.
Good was good but not great
The perfect place for a special occasion lunch/brunch. Peaceful among the beautiful flowers and Old Arizona charm.
Very beautiful setting to fine! Enjoyed it very much! Want to come back soon.
Beautiful patio dining, good service and great food. I would highly recommend.
Lon’s is our favorite place to dine when we come to Phoenix. The atmosphere, food, and service are always exceptional. Highly recommend.
The food was horrid. The salad was soggy, the main courses were lukewarm and overly seasoned and the dessert was stale. The entire meal was comped. A very disappointing birthday dinner. Shame on the kitchen!
First time to Lon’s and what a treasure! Beautiful location “hidden” in a very nice neighborhood. Good cocktails, great variety of food and good service. We look forward to coming back.
Lon’s is one of our favorite restaurants and we made it a point to go back when we were in town. This visit they were way off. Food was not what we had experienced in the past. If this would have been our first time we would not go back. I hope this was just a one time thing.
The food, service, and view were wonderful. The server was very nice and helpful. It was my friends birthday, and she was made to feel very special.
As always a wonderful experience. The food fabulous, service wonderful, hostess and manager phenomenal!
Lons is in a class by itself and never disappoints. The service was exceptional despite a last minute request to move inside. The food and ambiance were as wonderful as ever.
Best patio experience though it was a windy. Very enjoyable.
what a beautiful Gem in Central arcadia Phoenix. beautiful setting, amazing staff who accomodates all. The food is on point and the wine list is extensive. this is an iconic place. Highly recommended.
This was our first visit to Lon's. Due to COVID, my husband and I have not been dining out, but felt very comfortable on their outdoor patio. The service was impeccable from everyone we encountered. Our cocktails were great and the food delicious. We loved the beautiful outdoor setting. We will definitely return on a future visit to the area.
Enjoyed a wonderful birthday celebration lunch with friends. Great food and great staff!
Lon's at The Hermosa is rated 4.8 stars by 5713 OpenTable diners.
Lon's at The Hermosa does offer gift cards which you can purchase here https://www.hermosainn.com/gift-cards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.