We had been there previously for brunch and loved it. They were super busy with a nice city vibe. We had tickets to a 10:30 show at the IO and want to make a last minute reservation and ended up with an8:30 reservation at Lokal. When we walked in the place was dead. There were three booths with customers including us. The floor was cleared of tables either for cleaning up after brunch or to make room for a dance floor? The waitress was lovely but more interested in the few patrons at the bar. The food was delicious and once we ordered came in a timely fashion. The ambience was just strange. We would definitely go back for brunch but probably not for dinner.
I made a reservation for 1:00 pm, when I arrived there was no one by the entrance to greet us, it was super packed and I had no idea who to inform I was there for my reservation. Once I found the person, she told me it would only be a few minutes and that they would have my table ready. Around 1:15 pm I asked her how much longer it would be and she said that they were working on getting other people seated. I reminded her I had reservation but she said I would still have to wait. My friend and I waited until 1:30 and at that point we decided to leave. I understand there would be a wait, i would've waited about 15 minutes or even 20 minutes. But not 30+ minutes when I made a reservation.
The restaurant was CLOSED for our confirmed 9:00 a.m. brunch. They did not help us find another location. I had the confirmed reservation in hand and was not notified of the fact that the restaurant opened at 10:00 a.m. Disappointed in both Open Table and Lokal.
We went early, for brunch at 9:30. The music was too loud and the service was not good even though there was hardly anyone else in the place. The waiter didn't write our order down even though he seemed unsure of it, and he did in fact get it wrong. We also had to wave him down whenever we wanted coffee or water refills. The food was fine, not amazing but not bad.
Seriously too loud. couldnt even order had to leave. Tried to cancel reservation but they did not come to help us at front entrance and then tried to call but went to voice mail Which was full. Never ate there but stood around in the noise fir a while. Really crazy.
Their bottomless mimosa brunch is the greatest!
Tried to call this restaurant a number of days and at different times leading up to our reservation and kept getting voicemail. I even tried calling the other location in case the number was wrong and also got voicemail. What restaurant has a full voicemail box or doesn’t pick up the phone? This coupled with the reviews about the rude staff and poor service was enough to not even take a chance dining here.
TOO Loud to hear guests speaking next to you, let alone a party of 8.
I would not recommend - this place is WAY too crowded and loud for a dining experience. They need to do some sound proofing.
I picked LOKaL for brunch because my friends were in town and we wanted a good mimosa deal. We had a reservation but still waited minutes to be sat. Small annoyance but we asked if they could change one of the TVs to football and was told the remote was broken. Our server was nice but the atmosphere was like a Saturday night club. So LOUD and rowdy. Like people dancing in line for the bathroom and rapping/ singing outloud. You have to yell while trying to talk to the person across from you. I would not come back here.