I never have been compelled to write a restaurant review before but this experience warranted a response. We made reservations for a three generation family group of 10 following a pre Christmas outing. We didn’t know it was Trivia Tuesday and if you weren’t there for the trivia, the experience was way too loud and didn’t provide the ability to have a table conversation. The trivia speaker was way too loud for the size of the room and the game host managed to stab our ears several times with horrendous microphone feedback.
They seated us and gave us water pretty quick but then didn’t come back to take a drink order for 25 minutes. We quickly gave our meal order fearing another 25 min wait. The meal came about an hour after seating but took about 10min to bring all of the orders for some reason.
The menu choices were pretty fun and we had a nice verity if food, including fantastic truffle fries. The server was grenerally friendly and good attitude, just not attentive. After we finished we waited about another 20 min for the server to come and check on us and offer the bill. All said and done, it took 2hrs from entering to leaving. Not what was expected. Not sure I can take the risk for a repeat visit here.
Best recommendation if you are planning to visit and are not into Triva, avoid Tuesday night unless you can verify there is no triva.
Great food, easy to find. Recommend you walk there since there's not a ton of parking nearby.
We had been wanting to eat here for a while so made reservation post Bellevue’s Christmas show. The server was really nice. We were pleasantly surprised to know we could substitute a veggie patty for any of the burger combinations as well as substitute fries with any of the sides. What we didn’t realize is that we would be nickeled and dimed for ever single change/substitution. Our final bill showed significant add on costs for an anyways pricey ( but delicious) burger. The grilled vegetable sides and fries were a bit cold. Not the best overall experience.
Terrible service-took forever to get our food. Ordered my burger well-done, when our order finally came it was rare and onion rings were cold.
I tend to avoid reviewing restaurants because every one has a bad night. This place however is core bad.
It’s hard to screw up a hamburger, in particular a hamburger joint. Without question the absolute worst hamburger I’ve eaten. Left half of it. The meat was not great quality, the grind of the meat was not considered important, and the fries were cooked to death and nothing special at all.
The service was ok considering hardly no one was there.
Considering I paid $23 for a burger, it’s a rip off considering the poor quality. Pass this place up and go get a real burger and fries somewhere else.
My instinct tells me the chef has given up or perhaps feels their burgers are the best ever and people like me don’t get it. I say bring Gordon Ramsay in and have him take a sniff around.
They were out of a good handful of items the day we went for lunch which was disappointing.
Very high quality burgers with nice variations. Good selection of beers. We like sitting in the booths.
While the food was great, the service was awful. We had to actually find someone to take our orders because we watched a table near us get served drinks and appetizers before us (we had a toddler with us who was quite hungry). They were seated 10 minutes after my group was! It also was not a busy evening. The waiter covered a round of drinks, but messed up all our orders. If management is reading this, do your patrons a favor and take better care of them. There are too many good places to eat in Bellevue that provide the attention they need. We even had reservations! I will probably opt to go elsewhere the next time I’m in town.
They always seem baffled on how to deal with young kids.
The bartender was the best part. Very friendly and accommodating. The burger was good but the fries were soggy and the Brussel sprouts never came and we were never told they did not have anymore until we got our food; maybe we would have order something else.