HelpiOS AppAndroid AppWindows Phone AppWindows 8 App

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.
If you like, we’ll notify you by email if this restaurant joins.
Is this your restaurant? Claim this listing

Permanently Closed - Loca Luna

4.0
21 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Mexican
Top Tags:
  • Good for Groups (21)
  • Fit for Foodies (19)
  • Neighborhood Gem (18)

Similar Restaurants

About

This restaurant is permanently closed. Permanently Closed - Loca Luna Mexican Cuisine invites you to explore our deliciously authentic recipes. Explore the bold, rustic and iconic flavors of our food and freshly made cocktails hailing from various regions of Mexico-anywhere from the tasty gastronomical treats of Mexico City to the fresh cuisine of Coastal Mexico. Here at Loca Luna you will discover the authentic bite from the soul of the chile serrano, morita, pasilla and cascabel that will leave your palate asking for more.
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
Mexican, Regional Mexican
icon/ic_clockCreated with Sketch.
Hours of operation
Lunch: Monday - Sunday: 11:00am - 3:00pm; Dinner: Sunday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 10:30pm; Brunch: Sunday: 10:30am - 2:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(972) 716-9907
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Carte Blanche, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Business Casual
icon/ic_chefCreated with Sketch.
Executive chef
Irma Ayala
icon/ic_private_diningCreated with Sketch.
Private party facilities
Private Dinning Room available with seating capacity of 60 people.
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
icon/ic_cross_streetCreated with Sketch.
Cross street
Noel Road
icon/ic_parking_detailsCreated with Sketch.
Parking details
Complementary Valet parking Mon-Sat 11am to 2pm, 5pm-11pm parking garage open to the public withing walking distance.
icon/ic_entertainmentCreated with Sketch.
Entertainment
Guitarist every Thursday through Sunday, Traditional Mexican Trio Monday through Wednesday.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Chef's Table, Cigar Room, Cocktails, Counter Seating, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
What 21 People Are SayingWrite a review
Overall ratings and reviews
4.0  based on all time ratings
4.1
food
3.9
service
4.2
ambience
3.9
value
Noise · Quiet
88% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
Sort by
Newest
Filters
vipdiningdarling (Austin)
1.0  Dined on October 1, 2016

Despite several phone calls and emails requesting special pre-arrangements, literally NOTHING that I asked had been done or considered. The staff knew nothing and management wasn't present on the property upon opening. Service was kind but at a glacial pace. Food was good but again, took forever even though the place was deserted. Portions are half of what they used to be. No offer to adjust my bill accordingly (for a large party)--had to ask them to do something to compensate me. Poor management. If they continue on this track, they will be out of business in a year. It's really too bad--it has tremendous potential.

Report
Helpful
vipdchiff (Philadelphia)
2.0  Dined on June 23, 2016

Very disappointing. No valet parking and no convenient parking. Restaurant was relatively empty but we still waited to even be acknowledged by wait staff. Our waiter was nice, but it was his first night on the job and he had not been adequately trained. As an example, when we asked for Sangria, he was unsure whether they served it. The food was bland and overall poorly prepared. I wanted to like this restaurant as much as the one was in the space previously, but unfortunately did not.

Report
Helpful
vipSebT (Dallas)
4.0  Dined on June 18, 2016

Great food, but service is slipping more often than not

Report
Helpful
OpenTable Diner (Austin)
1.0  Dined on May 8, 2016

Service was unattentive, slow, bordering on unfriendly. The food was barely warm by the time we got it but we were afraid to send it back since it took over an hour to get. We'll not be returning.

Report
Helpful
vipPeony (Little Rock)
5.0  Dined on May 2, 2016

Great as usual.

Report
Helpful
vipTopCat23 (Dallas)
2.0  Dined on March 4, 2016

We tried Luna Loca as the previous restaurant in this location had been quite good. We were disappointed. The food took a long time to arrive and then 2 of 3 of us received the wrong meal. The food was lukewarm at best. Maybe it was because we went earlier in the evening and the kitchen had just not really warmed up yet but there was only a few tables and they seemed overwhelmed.

Report
Helpful
OpenTable Diner (Dallas)
2.0  Dined on February 27, 2016

While a certain level of music is nice, the music upon arrival from the live band was so loud as to drown out the conversation from my wife and I, it was not really energetic noise, just a band playing loudly, the guests were subdued probably beaten into submission by the noise.

The food was fair but it took a long time to get and by the time it had arrived it was cold. I was disappointed. The price was typical for Tex-Mex, and while some of the food was a bit different, the slowness of service and the cold food made for a less than enjoyable evening.

Report
Helpful
OpenTable Diner (Dallas)
5.0  Dined on February 13, 2016

My wife and I went on saturday night and it was great,just make sure you sit in the Bar area and not the other because people bring their kids for some reason. :)

Report
Helpful
OpenTable Diner (San Antonio)
5.0  Dined on February 13, 2016

Very nice staff, awesome music

Report
Helpful
vipEater (Dallas)
4.0  Dined on February 13, 2016

We arrived on time; there was no one to greet us; a wait staff came and seated us next to the only table in use in the restaurant. From there on the food and service was very good.

Report
Helpful
1
2
3