This was a dual birthday celebration and I knew the ambiance of the Lobby Lounge would be perfect, especially with the waterfall view.
Julio greeted as exhuberantly and directed us to a table for 2. However, I mentioned I was hoping for a waterfall view and he immediately whisked us to a much larger table without any hesitation. He checked with us periodically to make sure we were comfortable. SO NICE to have caring service.
Philip our waiter was excellent as he answered our
dining questions. Homemade wheat bread rolls for my veggie patty was a delightful surprise. Again personal service was excellent and so was the food.
Birthday cup cakes were served and enjoyed (thank goodness without the sometimes customary birthday song) Wonderful afternoon and look forward to return visit. The holiday decor in the lobby was beautiful, especially the crystal chandelier over the Christmas tree.
Our “Christmas Feast” consisted of 1/2 sandwich, small pumpkin soup, small creme brule for $22.
Were told it was a Plated menu, with flank steak options, etc. for about $35.
This was a snack menu.
For $150 my mother and I basically shared a sandwich, and my husband had 3 half-dollar sized “tacos”.
They were cleaning the room for the next service, we assumed, and felt rushed and uncomfortable.
Very disappointed. :-(
Dinner was a buffet that was sub-par and very expensive. Was charged full child's buffet cost for one slice of pizza eaten by my child.
My dinner at Lobby Lounge was excellent with the special Mercato Italiano Italian buffet special. The selections were numerous, not too fancy but very well presented and tasty, and the service and ambience were quite nice. It was a perfect dinner evening for a final night of a 2 week stay at the excellent Four Seasons Hotel Westlake Village property.
Our Anniversary dinner on 11/19/'17 (exact day) was just SUPERB. Rhonda (the FABULOUS Hostess) greeted us with a wonderful, warmth, graciousness and professionalism that was just perfection. Our initial server (Travis) wasn't feeling well so Phillip Bates took over and was EXCELLENT....... terrific personality, professionalism and attentiveness that made the evening (in addition to our OUTSTANDING dinner), even BETTER!!!! Our Anniversary evening could NOT have better. THANK YOU VERY MUCH.
Bobbie & Randy
Lobby Lounge visit for lunch on our arrival was excellent! The food was delicious and enjoyed the 1,2,3 lunch combination with the tomato fennel soup, half adobe marinated chicken club, and small chocolate pudding. As customary with the entire restaurant and hotel, all servers and management were efficient and courteous. I always enjoy my daily breakfast here, but the lunch was just as fantastic and highly recommended!
Dinner was( good, all meals were enjoyed, just not wow factor use to having at 4seasons
I love the 1-2-3 Lunch Specials at the Four Seasons Lobby Restaurant. The choices are really great, especially for vegans like me.
The services is impeccable, and the view of the waterfalls is pacifying.
I love going here for business meetings.
It's the Four Seasons! If you know the name, you already know it's high-level service and above average dining. The service was amazing...as the manager checked on us a few times and even brought us a complimentary desert to try. There was live music and the atmosphere is so great! Even with music you feel like you're in your own world and can visit with your dining guests.
Adam Michaelson was a big hit on vocals and keyboards. The food was delicious as ever!