Liv Restaurant - White Oaks Resort & Spa
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Sun - Wed 5:00PM - 6:30PM
Food is delicious. Service is great and done at a good pace. Amazing little details in service.
Dear Debbie: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you noticed the details and enjoyed your meal in LIV! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Stayed at the hotel and decided to try the restaurant for a celebratory birthday dinner. The effort was certainly there to make it a fine dining experience with “amuse bouche”, hot towels (that smelled of bleach and not lemon), bread basket, and palette cleanser BUT when the food doesn’t deliver, it’s all a waste. The gnocchi was “ok” but nothing special. Two of us ordered the (vegan) risotto and it was awful. The rice was barely cooked and the dish far too liquidy. The waitress was fine but not great. While we certainly didn’t want to rush, our group felt that the dishes were drawn out far too long making it almost painful. During our time we also overheard a gentleman at the table next to us having a disagreement over the bill with the waitress which just made the evening more awkward. We were really looking forward to this dining experience but sadly did not enjoy ourselves nor would we recommend the dishes we tried.
The food was amazing. The size of servings for price was outstanding. Quiet ambiance combined with a small but varied menu assures there is something for everyone. Our server James was attentive and the meal pleasantly spaced out to be able to enjoy it. Restaurant manager made sure to check on us and ensure everything was delicious. A must visit.
Dear Open Table Guest: Thank you for your terrific feedback. We are happy to hear you had a great dining experience in LIV and that James took care of you - we will pass on your kind words to him! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating & hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
The service was excellent. Servers were incredibly friendly and accommodating. The only reason I'm not giving 5 stars is because the food was not as excellent. It was very good but not as good as one would expect from a restaurant of this calibre. The presentation was good. The portions could actually be smaller. The taste was not as excellent as expected - halibut a little dry, steak good on the outside but not the inside. With a little improvement in the food quality, this would be a 5 star for sure.
Experienced server / excellent food and presentation. Plates were ample size and hot when served.
Very pleased with experience
Dear "melatsilkendreams": Thank you for your feedback & taking the time to review LIV online. Please let us know how we can move your rating from four to five stars!! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone!" We truly appreciate your feedback & hope that you will be back to dine with us again in the near future! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
We had a good time - quite place, it's our first time just google a place around Niagara-On-The-lake area where to fine a good place to eat and this place was rated one of the top ten restaurant. We have no complain about the service they are quite good.
Thank you "LILIAS" for your terrific feedback and taking the time to write in! It is so wonderful to hear that you found us with your Google Search and LIV did not disappoint! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Very impressed. Were there a few years back and the experience is dramatically better.
Dear RichardG: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you had a great dining experience in LIV! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Went to liv to treat my boyfriend for his birthday and had the most amazing dining experience. Service was incredible and extremely quick, and they really acknowledged my boyfriends birthday and made him feel special. Truly an outstanding restaurant and will 100% be back. I will recommend Liv to anyone looking for a night out.
Dear Reviewer: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that we helped make your birthday celebration EXTRA special! We truly appreciate your recommendations, comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
My friends and I went to Liv to celebrate a 50th birthday as part of a weekend getaway and we are so glad that we did. The breakfast buffet was amazing, especially the fresh-made omelettes, and the service was outstanding. We especially appreciated the dessert platter that you prepared for my friend, even though we were there for breakfast. The staff’s thoughtfulness and attention to detail made our celebration that much more special!
Thank you "LindaL" for your terrific feedback and taking the time to write in! It is so wonderful to hear that you enjoyed LIV's Breakfast Buffet- happy 50th Birthday!! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
WE had a birthday to celebrate and the staff went out of their way to make our guest feel special, from the complimentary glass of champagne to the desert at the end of the night.
WE are already planning the next birthday in April 2020 at Liv Restaurant and highly recommend both the restaurant, White Oaks resort and spa to anyone who wants a first class experience.
Dear Mary B: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that we helped make your celebration even more special!! HAPPY BIRTHDAY! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and look forward to your return in April!! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Incredible place to eat!
Dear Reviewer: Thank you for your terrific feedback and taking the time to write in! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Always such a great experience at the Liv restaurant. I highly recommend
Dear Lisa: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that you had a great experience in LIV! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Simply delighted with our dinner and service. LIV lived up to their reputation.
Dear Reviewer: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that you had a great dinner with us and our Team took care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Absolutely the best service you will ever receive. Food is prepared and presented perfectly. If you go on Thursday nights it is the best deal in the area for five star dining. You will NOT be disappointed. Bring your own wine for a very moderate corkage fee.
Dear RodP: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you enjoyed our "Date Night" Menu and our team took great care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Our server Honey was incredible and made dinner an excellent experience.
Dear StevenG: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you had a excellent experience dining with us! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Very, very nice restaurant. I picked the tuna which was good, but my husband's halibut was GREAT! Lovely waitress Heni (?) beautiful patio! Ask for a glass of wine from the bar!
Dear SusanB: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that you had a nice dinner with us and your husband did as well!! Hope you shared your entrees! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
We never know what to expect from a "hotel restaurant" and Liv went above and beyond our expectations The waiter was perfectly attentive, our food came out a nice pace-not too rushed and not torturously slow. We the Thursday Date nite for 2 -shared the caesar salad, both had salmon and finished off with chocolate soufflé All three courses were fabulous!!
Thank you "onthego" for your terrific feedback and taking the time to write in! We are very happy to hear you had a great dinner with us! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
There are wonderful restaurants in Niagara, but this one is fabulously attention to detail in their customer service and their food. Love it!
Thank you "IceHouseWinery" for your terrific feedback and taking the time to write in. It is so wonderful to hear such fabulous comments about LIV! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
The Food was Spectacular! Everything was paired wonderfully together and each bite got better and better. Ian , Rachel & Colton took great care of us and felt like we where their only concern even with them taking care of other tables. This is a Top Chef worthy spot! we will definitely be back.
Dear JonathanB: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that you enjoyed your dinner in LIV and our Team took great care of you! I will be sure to share your comments with Ian, Rachel & Colton! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
The view from a table at the window is a beautiful garden. Table setting includes white tablecloth and cloth napkins. Food is average to good but not enough seasoning, noticeably salt was missing with each dish, which is disappointing as the products were of good quality. Brad our server was friendly and knowledgeable.
Great service and food.
Dear RobertM: Thank you for your feedback and taking the time to write in. It is wonderful to hear that you had great food and our team took care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
We found the restaurant not to be very busy but service extremely slow. Music very low barely could hear it only could hear others talking. We had chicken and salmon and felt the flavors weren't there. I have been there before and it was spectacular this time not so much. Will try again though! Our junior server Rachel who brought bread and cleared plates was great!!
Amazing restaurant with great service. The food is azing and worth the money you pay. Very romantic amd beautiful ambience. I would definitely recommend this place for a fine dining experience
Thank you "NiagaraLocal" for your terrific feedback! It is wonderful to hear such amazing comments about your experience in LIV! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." Please note LIV offers a terrific Breakfast menu. We are confident it would NOT disappoint! We truly appreciate your comments and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the GM
It was delicious! Great food and service- decor a bit outdated, but still beautiful.
Thank you "KatieG" for your feedback and taking the time to write in! We are happy to hear you have a great meal with us and our Team took care of you! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Always outstanding food, atmosphere and service. Will continue to come back!
Dear Christine B: Thank you for your terrific feedback and taking the time to write in! It is wonderful to hear that you enjoyed your dinner at LIV! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
The food I found it's too much salt and peppers on everythings, and the table I have it is inconvenience to others guests and server when they walk by.
The service for the most part was great, but...please train your bussing staff to stop inserting themselves into conversations trying to be charming - it just came across as annoying and interrupting. Food quality and creativity was very good, but not justifying the high prices for the relatively bland overall experience. I can’t justify returning.
From the excellent service to the attention to detail, the entire restaurant experience was exceptional. The meal was unbelievable and we can not wait to return.
Dear Colin: Thank you for your terrific feedback & taking the time to write in. It is wonderful to hear that you enjoyed your meal with us & that our Team took great care of you! We are thrilled you're coming back! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments & 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel GM
Amazing dinner. We did the 65$/two dinner and we were very impressed. Very large portion sizes. Mussels were incredible. Service was great and they paid attention to all details. Wine selection was good but a little expensive.
Dear Alex H: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you enjoyed our Dinner for Two Menu and that our team took great care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Server provided amazing service
Thank you "REVIEWER" for your terrific feedback and taking the time to write in! It is so wonderful to hear that our server took great care of you! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone." We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
The price that you pay for the meals is not quite worth it. I had the Halbut and it was bland and had a very fishy smell to it (I know it’s ironic). Normally the halibut does not omit that kind of a fishy smell.
Other then that, the service was fantastic, our server Stan was amazing.
Thank you Anonymous Diner for taking the time to review our LIV Restaurant regarding the quality of your meal and the level of service you received from our Server Stan. We take all comments very seriously and I have forwarded your feedback to our Executive Chef for his review. We truly value your patronage at our resort. Again thank you for providing us with your feedback concerning your dining experience in our restaurant. Sincerely, Catherine Mitchell, Food and Beverage Administrator
Super staff. Very attentive. Nice atmosphere. Would definitely come back again. Make sure you have reservations.
Dear "ErnieS": Thank you for your terrific feedback and taking the time to write in. It's terrific to hear you had a nice dinner with us and our Team took great care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Food was delicious, service was excellent. Ambience was lovely. Will definitely return.
Dear Reviewer: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you found our atmosphere lovely and had a delicious meal with us! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
Very nice staff. Appetizers were delicious. Main course was not spectacular. Drinks were not delicious at all. Pretty loud, nice ambiance. Mixed review. I’d give it another shot
Dear Lou76, Thank you for taking the time to provide us with your feedback. We truly value all comments and we take each and every comment very seriously. A copy of your comments regarding your food, drinks and your overall dining experience have been forwarded to both our Executive Chef and Outlets Manager for their review. We look forward to having you back to dine with us again in the near future. Sincerely, Catherine Mitchell, F&B Administrator
Our friends and u had previously been to LIV before Christmas and enjoyed the Thursday special. Our waiter at that time was Stan and he and his assistant were FABULOUS! Not one complaint. On this past visit on April 11, the menu and food were still FABULOUS. However our waiter this time was James and he was not nearly as attentive as Stan or as what we expect of the service from a restaurant of this caliber. James’ assistant (do not remember her name) was outstanding. After our meal, I explained to james of my many fruit allergies and having to adjust the chocolate fondue menu for me. He brought out the standard fondue with all fruits I could not eat. He returned it and came back with suitable fruits. At this point or prior we would have expected James to offer us tea or coffee. We completed our dessert with yet no offer. We had to call him over ask for coffee - very disappointing. Having said all of this, we would definitely return again as the experience overall is still wonderful. However, next time we do go, I think I would enquire as to who would be waiting tables that evening.
Dear SADC, Thank you for taking the time to provide us with your feedback. We truly value all comments and we take each and every comment very seriously. We pride ourselves on exceptional customer service and unfortunately we did not live up to these expectations while you dined with us. I have forwarded a copy of your comments to our Outlets Manager for his review. We look forward to the opportunity of serving you again at our resort. Sincerely, Catherine Mitchell, F&B Admin
Anniversary dinner and Stay at the white Oaks Resort. Luv even had a menu insert celebrating our anniversary. Great personal service. Highly recommend. And the food was fantastic as well.
Dear SteveM: Thank you for your terrific feedback! It is wonderful to hear that you had a fantastic time celebrating your anniversary with us & that our Team took great care of you! Please note LIV also offers a terrific breakfast menu, we are confident it would not disappoint! We truly appreciate your 5 Star Rating & hope that you will be back soon for Breakfast or Dinner! Cheers to many more years of health & happiness! Sincerely, Heather Scerbo, Executive Assistant to the Hotel GM
Good food and service
Had the rack of lamb and was excellent
Dear ReneeB: Thank you for your feedback and taking the time to review LIV online! Please let us know how we can move your rating from four to five stars!! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone!" We truly appreciate your feedback and hope that you will be back again in the near future! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
We love LIV. Always a wonderful experience. Beautiful venue, terrific meal and excellent service.
Dear PhyllisF: Thank you for your terrific feedback and taking the time to write in. It is wonderful to hear that you had a great meal and the Team took care of you! Please note LIV also offers a terrific breakfast menu. We are confident it would not disappoint! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager
It was a fun evening - we were celebrating Birthdays - 40's and 50's - I was surprised the restaurant didn't do more to acknowledge these milestone Birthdays. Food was great.
This place was absolutely beautiful. The atmosphere was great and breakfast was incredible with healthy options. The wait staff was on time and we were taken care of like we were family. I would defiantly recommend this place to anyone who stays at the White Oaks Resort and Spa.
Thank you "StefaniS" for your terrific feedback & taking the time to write in. It is so wonderful to hear that you had a great breakfast with us! Please note LIV offers a terrific fine dining dinner menu. We are confident it would NOT disappoint! We truly appreciate your comments and hope that you will be back soon for Breakfast or Dinner! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager