Our server Will was attentive to our needs. Our visit was wonderful as always.
Birthday for an old friend. It was very nice.
The restaurant was extremely noisy. We sat in one corner of the small restaurant and it was so loud we could not hear the live musician or our own conversation. Service was spotty as we were not seated with menus and had to wait 15 minutes for first contact with the server. A member of our party ordered wine and it never came. The hostess forgot to bring the high chair and we had to hunt one down. We asked for bread with dinner that never came. Very disappointing...they were prompt with the bill though.
I always look forward to the daily specials and have never been disappointed. Others I have dined with usually order from menu and are pleased as well. Great local gem.
Absolutely the best Italian food around! If you love this kind of food, you must try this place if you find yourself in this area. Prices are quite reasonable and portions are more than generous.
Just a little slow between courses, food is great!
My husband and I live long distance between Tampa and Vero, and Lake Wales is about as in the center as we can get and still find civilization! We really enjoyed the food at L'incontro and felt that it perfectly allowed us to reconnect on a Monday evening after a long week away from each other. One thing we did notice is that there was no background music playing, and the restaurant wasn't particularly busy, so it was incredibly quiet - between trying to speak quietly enough to be polite, and others not observing that quite so much, it was a bit uncomfortable. However, the food was delicious and they have all the Italian staples at reasonable prices. Perfect place for comfort food.
We were impressed with the wide variety of dishes available on the menu, and the prices were very reasonable. The service was slow, but the restaurant was fairly busy at the time.
It was EXCEPTIONAL as always! First time diners were delighted with the meals and service!
very disappointing considering previous reviews by others. waited an hour for food, with no one coming by to explain delay. one meal contained ingredients (allergic) that we were specifically told in advance did not contain them. as a consolation, we were offered --- get this --- one free dessert for the 8 of us.... that's one dessert we passed around the table so that everyone could take one bite out of. what an insult to go on top of everything else that went wrong. never again.
The food was excellent. We met family from Tampa here for dinner. We drove from Vero. The drive was long but worth it. The fish special for the evening was yummy. Everyone enjoyed their meal and the deserts were delicious. I will return
Excellent restaurant. Everything on the menu is a winner!
We had reservations, strongly encouraged as it is a small location and appears to be very popular. The wait staff returned to fill water glasses but did not offer second drinks (we were having beer/wine) with dinner; otherwise very attentive. Food was excellent. We would dine here again when visiting the area.
For the first time we were disappointed in L'incontro. We arrived a little early and decided to get a drink at the bar while we waited. Apparently they did not have a bartender that evening and we were helped by a server. Unfortunate for me while I was making my wine selection another waiter decided to admonish our server for apparently taking too much time away to serve us. Um, excuse me, customer here. The situation was not helped by the fact that there seemed to be a lot of diners lingering at their tables and talking very loudly which made it very difficult to carry on a conversation. It's a shame as the food as always was exceptional.
Food was excellent! Service was bit slow, however we knew that going in. Just prepare to wait a bit for your meal. The bread, entree and dessert made up for the slow service. We will go definitely visit again. I also suggest making reservations. I thought the value was pretty good as well. Our bill was about $10 cheaper than other quality Italian restaurants had we ordered similar items.
Good food and really good service. A bit cramped and crowded but not terrible. No liquor and wine list wasn’t awesome. Overall a very good place to go.
Miserable service. Insane long wait between appetizer and entree. Never brought beer that was ordered. Food not special.
Tried this spot with friends, and all of us were very favorably impressed. Menu is extensive and impressive. Chef's specials are particularly enticing, and change daily. Service was fantastic, and wine selections outstanding. Meals were delivered timely, and each was exceptional. We will definitely return, and highly recommend.
Food was very good the ambiance was very nice the service was very slow when our drinks finely came they brought the wrong drink we had reservations and was seated right away but weighted over a half hour for drinks and 45 minuets for appetizers and dinner as I said the food was very good
Good food, nice atmosphere. Service could have been better. Waited an hour from the time we ordered until we were served.
At this time I could not recommend this restaurant to a friend. It was our first time, service was very disjointed, slow, multiple servers, and missed appetizer. Food was ok but not outstanding.It does have good reviews from others and chances are we will try again. Maybe it was just an off night, it was Saturday and they had a nice crowd but it was just not as enjoyable as we had hoped.
Birthday party. Waitstaff excellent. Made our party wonderful
Love this restaurant. Will definitely be going back.
Service was good and the food was excellent we will be going back
Dinner on Valentines Day - restaurant quite busy but staff managed to stay cheerful and attentive. Host/owner very welcoming, gracious and efficient at managing full house of guests with and without reservations. Good wine, delicious hot food, flowers for my wife: 30 minute drive for us but well worth it.
Don't expect a quick meal..this is an experience restaurant. Excellent food, the service is gracious. Slow down, a glass of wine, a fine meal and a little music. Worth every minute.
Our go to when we want a good experience
The only thing we did not like was very pushy-cranky hostess/manager (purple hair). She could look and act more miserable and disrespectful toward other employees. The only thing my wife and I could think - the owner's daughter. Everybody else was polite, pleasant and attentive. They could watch more for empty wine glasses, but other than that, service great. Food was excellent and prices fair given the location. We still give 5 stars.
This was my second visit to this restaurant. It is a small venue, but they seemed to be short on wait staff. Our service was not "bad", but it was also not "good". We had to ask several times for drink refills, had to find the waiter to get our bill. He never told us his name (wonder why?). This will not, however, discourage me from returning. Food choices are very diverse (from $ to $$) and quality and quantity are excellent.
Food was excellently prepared. Waiter was attentive. A great place for good food and conversation with friends.
Very enjoyable...great food and service. Rainy night, so the place wasn't as crowded and was much quieter. We'll be back.
Only down side: you combined tables (for 6) but they were not even. The two in the middle therefore had wobbly plates
You should have included excellent food above as all of thoroughly enjoyed our meal and comment on it several times. Plus our waitress was super.
Pretty good. Food took a while and service was not the best
Cloth tablecloth sets the stage for fine dining! Wait staff are excellent with the “if it needs done ...do it attitude”, we had at least 4 different staff . Food was carefully prepared with homemade and fresh ingredients! Will return!
I brought a friend's who had never been to L'Incontro. She loved the amince and the food was incredible. The entertainment was superb, beautiful to listen to yet soft enough for conversation.
Excellent food! What a gem this place is. Highly recommend.
Best veal dishes I've ever had. Would like to see a few more appetizers, maybe another salad option.
The tables for two are really too small...especially once you get the bread, the appetizer, the wine. But still I love the place...food and service are excellent.
Red snapper and pasta w bolognese overcooked. That has never happened before. New cook?
We have always had a great experience with the exception of a rude and cocky server this time.
Wonderful food. Great choice of entrees. Will definitely visit many times again.