Limoncello - Chester Springs
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They hit it on all levels. Please keep up the great service.
I am so disappointed about our experience at Limoncello on Saturday. We love the food and ambiance. We used to feel like it was a great place to go on special occasions as a family. We had a 5:30 reservation Our meal order was placed at 5:50 and we were not served dinner until 6:55. We did have appetizers but we were finished our appetizers and the table was cleared ready for our meals for at least 30 minutes.
While we were waiting our children were getting a bit antsy so I asked if they could bring the dinner (both chicken fingers and fries) for the children out, even if our dinner was not ready. We were told the kitchen is backed up so none of the meals were ready. We then asked to see a manager. It took quite some time for the manager to appear and he indicated our meals would be out shortly. In my opinion, he was not apologetic or concerned about our level of satisfaction with our service. We were offered another round of drinks, and were charged for the second round of drinks. After bringing that to the manager's attention he did take the second round of drinks off of the check but again, was not apologetic for the mistake or for our poor experience. We absolutely love the food and atmosphere at Limoncello but I cannot say that we will return if they believe that it is good service to have customers waiting over an hour to be served dinner.
Amazing! The food and service was exceptional
Wonderful service and food! Chicken Messina is fantastic!
Been there many times, this time was not the usual outstanding experience.
Our 1st time there, service was terrific! Noise level was loud, food was very good! Would go back again probably just not on a Friday night.
Tables are too close together. No booths for privacy. Food is average for the price. Service was excellent.
We had a wonderful lunch buffet! Food was delicious. Two thumbs up on the mushrooms!
Even though it was crowded and there was a private party, too, the noise level was definitely manageable.
We had a party of 12. Dinner took over 45 minutes to come out and we waited almost 10 minutes for the last few meals to come out. We had to wait so long that my plate was room temperature by the time every had their meal.
Several people ordered desert, but the did not bring one of the deserts out.
The restaurant was not busy, and this service was not acceptable. At no point did a manager come over to check on us or offer any apologies for the poor service. After spending over $800 on this group meal, saying I am disappointed is an understatement.
The service was not acceptable and especially at these prices.
Tim was AWESOME!! We had a great birthday dinner for my mother! We will be back again soon!
Nice atmosphere and menu. Great service and outstanding food quality! Busy on New Years Eve but everything went smoothly from our arrival and prompt seating to the great service during our dinner.
We frequent this place often, and usually is very on top of things, but our waiter was very poor this past trip on NYE. We got bread and bruschetta after our meal, was out for a nice date with my significant other and our meals came out not even 10 mins after ordering, so had no time to just sit and enjoy. Waiter never once checked back after our food was delivered, had to track him down just to get the bread and bruschetta that is supposed to be delivered before the meal. Very off night, but food and drinks were excellent as always and this one experience will not change my perception of Limoncello, great place!
NYE family dinner - good food and attentive staff.
Table was not ready initially, but we did not need to wait too long.
Great Service by Keith.. A++ customer service. Great food and service. All of the staff were great.
What a New Year’s Eve at Lemoncello, our reservation was for a high top table but they sat us at a nice corner table! The wait staff were all very friendly and helpful. The food and drink never disappoint. Thanks you everyone, we will be back
Our server was excellent and kept us updated about our food since very busy. Food and service was excellent and we will be returning!
I had the Special beef barbeque with crab entre and about 5 hours later became sick for the next 12 hours or so. I ate almost none of it because it tasted bad. Little did I know it probably was.
Had the pescatore
Food very good but service slow. They took one of our entrees to box and never brought it back. Busy time for the staff I guess between Xmas and nye.
Server was great but it took forever to get our food served. We did take some time picking appetizer but we sat down at 6:15 and at 8:30 we were still waiting for our dinner.
Limoncello was amazing, as always! Christine was our server, and she was extremely attentive, as she has been before. Everything was absolutely perfect, from the delicious food to the service!
Disappointing compared to previous times. Poor ambiance as lights were too bright, inattentive service ( had to wait exceedingly long for food, ask for bread, had to go find a waitress to fill our empty water glasses). Our table wasn’t cleared in a timely manner. Not sure I’ll return, they need better quality control.
Service was abhorrent. Wrong meal delivered. Ordered meal came cold. Server had a bad attitude about everything. Should be retrained or shown the door.
The kitchen was very slow getting our meals out and the food was not as good as usual
Hey, Limoncello, if you aren't going to schedule your cooks until 4:00 pm, then please don't offer reservations at 2:30 pm, ok? No one likes sitting around for 90 minutes waiting for their food to arrive.
Excellent service and good as always!
We went to celebrate Christmas - wonderful time!!
We had a party of 8, we were seated on time, and the service was excellent. Tip was included in the bill. Everyone at the table enjoyed their meals.
Very nice meal. Only a bit pricey. We had to ask for bread three times, otherwise the staff were very friendly and professional.
It is always great to go there
Excellent service and our meals were delicious! Our waiter Sam was personable and knowledgeable.
The lunch buffet is a great deal. They mix it up and it is very reasonably priced. One of our favorites.
Atmosphere was great, much more room than West Chester location. Food was delicious and service very friendly. Highly recommend.
I love this restaurant and generally have an awesome experience but the service was very slow. It took about 45 minutes to get our food. A couple of times I needed to get up to find our server. She didn't check in with us enough. The restaurant was busy but it was a Tuesday night so it wasn't over-crowded.
Meal was fantastic as always. Service was great. Limoncellos is fast becoming my favorite restaurant
1st time here and really enjoyed it. The buffet had so many delicious options. I also liked that there were many good and interesting vegetarian options, not just a salad. We didn't have kids with us, but it looked like there would be options appealing to kids as well.
Limoncello - Chester Springs offers takeout which you can order by calling the restaurant at (610) 524-3112.
Limoncello - Chester Springs is rated 4.3 stars by 2255 OpenTable diners.