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Nearby points of interest

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About Level III

Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Dungeness Crab Cake Benedict, Chilaquiles, Homemade Seafood Chowder, Kale and Quinoa Salad, White Bean Hummus, and Braised Boneless Beef Short Rib.

500 Post St.
San Francisco, CA 94102
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Californian, American, Seafood

Hours of Operation:
Breakfast
Daily 6:30 am–11:00 am
Lunch and Dinner
Daily 11:00 am–9:30 pm
Late Night
Daily 9:30 pm–11:00 pm

Cross Street:
Mason

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(415) 929-2087

Entertainment:
Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

Catering:
See www.jwmarriottunionsquare.com

Parking Details:
Arrive to expert service. Valet attendants will handle your ride.

Public Transit:
Powell St. BART & Muni Stations

Executive Chef:
Ben Mattman

Private Party Facilities:
The Gallery, our semi-private dining space provides a unique party experience with social food menus and casual seating arrangements for 10-25 guests. Please call 415-929-2070 to speak with a member from our Restaurant Private Event Sales team.

Private Party Contact:
Shaun Velasco: (415) 929-2070

Additional:
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Level III Ratings and Reviews

5
4
3
2
1

3.6

Overall Rating

based on all time ratingsThis restaurant has not received enough recent ratings to display a current ratings snapshot
food

3.8

service

3.8

ambience

3.6

value

3.0

Noise

Quiet

66% would recommend it to a friend

Fit for Foodies (216)
Special Occasion (189)
Good for Groups (178)
See All
Romantic (173)
Great for Lunch (93)
Vibrant Bar Scene (88)
Neighborhood Gem (61)
Notable Wine List (59)
Late-night Find (53)
Hot Spot (51)
Great for Brunch (48)
Kid-friendly (38)
Scenic View (27)
Pre/post Theatre (4)
Business Meals (3)
Casual (3)
Creative Cuisine (3)
Great for Outdoor Dining (3)
Quiet Conversation (3)
Comfort Food (2)
Quick Bite (2)
Authentic (1)
Bar Seating (1)
Gluten Free Options (1)
Good for a Date (1)
Good Vegetarian Options (1)
Handcrafted Cocktails (1)
Healthy (1)
Local Ingredients (1)
Paleo Friendly (1)
Vegan (1)
Great Beer (1)
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360 reviews
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vip
 (San Francisco)·Dined on February 9, 2009

Some might consider it being in the Marriot to be a draw back, but the the restaurant is set up in a way that really works. If you're trying to catch a show, go there. The service was outstanding, in fact our server even gave us time checks. The happy hour lasts until 7PM, and they have a good wine list. The salad was very good and the pasta and 3 soft tacos were good. Not off the charts, but good. I'd definitely go back.

Tags: Late-night Find, Notable Wine List, Romantic, Special Occasion
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food3
ambience4
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vip
 (San Francisco)·Dined on February 5, 2009

Went with a group of six and loved it- had a very enjoyable experience. The $37 fixed menu is wonderful. Everyone thought the Macaroni Cheese was the best we have EVER had- highly recommended. Ice cream sandwiches were also tasty. Color decor was refreshing. Will recommend to others. Good choice!

Tags: Fit for Foodies, Romantic, Special Occasion, Scenic View
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food4
ambience5
service4

 
 (San Francisco)·Dined on January 30, 2009

The appetizers for the price where VERY small, the mac and cheese was the best we had,from the NY steak and Salmon that we had. Wine recommended not so good. Not so sure I would go back. Also not as fun atmosphere as it looks, more hotelly...if that is a word.

Thank you

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food3
ambience3
service3

 
 (San Francisco)·Dined on January 29, 2009

Great selection for dining before the theater as it is a blcok off of Union Square. We selected the 'Dine About Town' fixed price menu, which was an excellent value and the food was very good. We came during their 'Happy Hour' and our wine was half price...another pleasant surprise. Our waiter and other servie people were superb. The overall experience was delightful!

Tags: Fit for Foodies
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food4
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service5

vip
 (San Francisco)·Dined on January 29, 2009

We ordered from the Dine About Town Menu. Food was good but not great. The "amuse" was a tasty surprise. The lobster bisque was ok, lacked pizzazz. The NY steak had too much sauce; I should have ordered with sauce on the side. Cheese selection had 2 very nice cheeses and one stack of dry, boring, cheddar, served without a cracker or fresh bread.

Service was ok but drinks were retrieved very slowly, although we both wanted glass of wine with meal, only one of us got the glass; when we were ready to order coffee, only one of us was asked and then the order was forgotten and came late almost with the check after reminding the server. The other of us did not get coffee as the server was gone from table too quickly.

Tags: Vibrant Bar Scene
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food3
ambience3
service2

vip
 (San Francisco)·Dined on January 27, 2009

A group of us from the office went two nights ago and enjoyed the dining experience. Happy Hour was a little chintzy in that if you sat at the lounge, you had to wait a bit. But once we sat at our table, it was a very pleasant experience. Our food server was very nice. We loved the decor.

Tags: Fit for Foodies, Good for Groups, Special Occasion
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food4
ambience4
service5

 
 (London)·Dined on January 26, 2009

apart from salad being rather salty, other items all fairly good

Tags: Great for Lunch
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food2
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vip
 (San Francisco)·Dined on January 24, 2009

We had a party of three. Two of us ordered the Dine About Town lunch menu, the other ordered quite a bit off the regular menu such as the parmesan fries, mac and cheese, chicken sandwich, mixed green salad, creme brulee, cream puffs which we all tried some of of the dishes.

The desserts and drinks weren't nothing to write home about but the lunch food was very good. All of us were extremely happy. And because we went so late in the afternoon (2:30 PM), we were the only ones in the restaurant so we did not have to compete with anyone regarding the noise level.

Service was ok. The server was accommodating and knowledgeable but didn't come by as often to check on us to see if we needed drink refills.

Tags: Neighborhood Gem, Great for Lunch
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food4
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service3

 
 (San Francisco)·Dined on January 23, 2009

good part of this place is it's quiet so you don't have to yell to be heard. the atmosphere is nice. food's good but it's not the best for that price. they switch out individual items for prefix menu so wasn't able to order things separately. was rather disappointed with that since we just want to try things out here and there. the meals cannot be share according to the waitress. the menu online has not reflect this change. was rather disappointed because if we had known it was a 3 course meal type of place only we would have gone some place else and do family style.

Tags: Romantic
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food3
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service2

 
 (San Francisco)·Dined on January 22, 2009

We went for the Dine About Town experience. The food came out really slowly. A couple of courses were added complementarily, so that was nice. The five courses were pretty good. Nothing really exciting. Just a good night out.

Tags: Good for Groups, Hot Spot
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food3
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 (San Francisco)·Dined on January 21, 2009

The food was very hit or miss and the service was terrible even though we were only one of three tables being served. I would not go back.

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food2
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service1

 
 (San Francisco)·Dined on January 17, 2009

Level III is a bar lounge next to the elevator lobby at the Marriot that sells finger food, but sometimes joins in special events like "Dine About Town" and passes it's self off as a full fledged restaurant.
That would be ok if It didn't totaly look, feel, and act like a open bar/snack area of a hotel lounge. My friend made reservations without knowing it was not a restaurant, and needless to say they were absolutley horrified to find that not only was the food prepared (full meal) like fast food, but even the view- of people checking in, waiting for elevator, even the worst-ever chandelier that came- I am not kidding at all- to EYE level right in front of you in the booth.(Look at the website to see it.) Do Not Go!

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food2
ambience1
service2

 
 (San Francisco)·Dined on January 17, 2009

Portions were ABSURDLY small, 1 1/2" wide x4"x 3/4" strip of salmon and 2 bites of spinach in my $34 entree. Worse, my salmon was RAW on the inside (and wasn't supposed to be), though the other diners at our table's salmon was adequately cooked. Don't go here unless you like overpaying for portions inadequate for even a light appetite. Eat anywhere else. There is nothing good about this restaurant.

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food1
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vip
 (San Francisco)·Dined on January 17, 2009

Food was mediocre despite great service and ambience.

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food1
ambience5
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vip
 (San Francisco)·Dined on January 10, 2009

I loved the ambiance and food at Level III, I was just surprised that no one was there. I went with a bunch of girlfriends, so we didn't mind that there wasn't a crowd. The bar is beautiful. The chocolate fondue is to die for!!!!

Tags: Good for Groups
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food5
ambience5
service4

 
 (San Francisco)·Dined on January 7, 2009

We checked out Level 3's Happy Hour menu, which includes 3 reds, 3 whites, 3 beers, 3 cocktails, 3 plates, and 2 appetizers, all at half price for 4 - 7 pm Monday through Friday. A charming and generous concept that could be enhanced! The Mac and Cheese and Bistro Fries (paremsan parsley) were delicious. The american kobe sliders were somewhat dry. The golden gate fog (cocktail) was smooth and delicious. Our server was polite and friendly, but she often disappeared from our sights, perhaps she has tables on the other parts of Level 3, which is spatially much larger than we thought. We would recommend that some desserts (perhaps bailey & cream, creme brule, and a fruit plate) be added to the happy hour. We'll return to Level 3!

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food3
ambience4
service4

 
 (San Francisco)·Dined on January 3, 2009

This be the spot to rock it on a Friday or Saturday. The food was great was great, the ambiance was good, and the girls were excellent. What more can you ask for? Well, you get the idea. As with any reviews, you need to go check it out for yourself and make your own judgement call. Go get out there, get off the computer.

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food5
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 (San Francisco)·Dined on December 31, 2008

I should've read the reviews on yelp before making reservations. I liked the space we had from table to table, but the overall atmosphere was like being in an elevator with awkward silence.

The meal was overpriced, I got the New Year's eve special for $75/person, but it seemed more like a $50 meal.

The music was too distant and soft, so I felt like sitting in a hotel lobby...which I was.

Whatever chemicals they used to clean the place was too strong. I was seated in a corner and my date and I just got really stuffed up.

I would not come back to this restaurant.

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food4
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 (San Francisco)·Dined on December 31, 2008

If your looking for absolutely no bang forr your buck this is your place. We weren't aware that we had to eat the NYE 4 course menu and could not order otherwise like many other places offered. So that was a bit of a bummer, since the 4 course at Level III was definiately overpriced for what you actually received. Big let down! We left the restaurant feeling like we could have sat in the window and tossed our money out and still felt the same.

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food2
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service3

 
 (San Francisco)·Dined on December 31, 2008

I came here for a weekday brunch with friends. The food is very pricey and small in quantity, but good in quality. The ambiance was borderline sterile at this time of day. I would like to come back and try it on a weekend to see if the vibe was more lively. Good service.

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food3
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vip
 (Washington DC)·Dined on December 27, 2008

We chose Level III because of location and availability (we needed something soon that we could walk to from Powell Street). The reviews and webpage didn't make clear it's essentially the bar/lobby of a hotel, an open space they've made a bit more enclosed with amber and burnt orange draperies. No reservation was at all necessary; for the first fifteen minutes we thought we'd made a big mistake as the menu is very limited, and there was a very large group of co-workers celebrating a birthday; but there were some quiet families too. Our service was very slow and distracted but polite. The food was excellent, it turned out--Thai-style chicken skewers, steak. Basically I'd call it a bar with great appetizers.

Tags: Good for Groups
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food4
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service2

 
 (San Francisco)·Dined on December 25, 2008

Excellent food, good for families. It was fun to share the dishes.

Tags: Good for Groups
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food4
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vip
 (New York Area)·Dined on December 21, 2008

The food here is very good, but the room is only half functioning. On the day we were there, the hostess and the bartender were MIA. The waiter who finally greeted us didn't know how to use the reservation system so we almost didn't get the table that had clearly been set aside for our party. And while the waitress did her best, she didn't know how to make some of the drinks on the menu. The food was tasty enough that I would give them another chance, but I would say if you are going to advertise every Sunday in the Chronicle that you serve brunch you should look up and running when people arrive.

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food3
ambience4
service3

 
 (San Francisco)·Dined on December 20, 2008

Level III was everything we had expected. We liked the service, the food and the ambiance. It's not a foodie-type place, more cutting-edge in design and decour, but very nice overall. The wine list was good (we brought our own anyway), got a special table as requested, had a good knowledgeable server, fast service, and overall we were impressed. We'd come back.

Tags: Special Occasion
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food4
ambience5
service4

 
 (San Francisco)·Dined on December 20, 2008

Most of our food was very good, except the pasta which was awful. The staff was very pleasant, but did not know how to serve well, like reaching across the table and a guest to serve a plate. Salt & pepper shakers were switched. No hostess at front to greet and check in our reservation. Looked like servers were doing everything from check in to bussing tables.

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food3
ambience4
service2

 
 (Las Vegas)·Dined on December 17, 2008

The only word that comes to my mind is AVERAGE! Nothing spectacular, menu was not creative, service marginal considering there was no one there, ambiance nice but sparse, linens on the table should be a must for the price of the food. Would not go back.

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food2
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service2

 
 (San Francisco)·Dined on December 13, 2008

More family oriented than I would have expected which was nice. Food was great. Waiter was very good. No complaints.

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food4
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service5

 
 (San Francisco)·Dined on December 10, 2008

Had lunch before a theater matinee. The diningroom decor was lovely, it was quiet and the food was very good. I had a delightful lobster bisque (not too heavy with good flavor) and a spring greens salad with pears. Delicious. I would definitely go again.

Tags: Great for Brunch, Great for Lunch
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food4
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vip
 (Dallas)·Dined on December 6, 2008

Our reservation was made for 4:30 p.m. to give us enough time to enjoy our dinner before a 7:00 p.m. performance at the ACT. We had plenty of time to enjoy our dinner, coffee and dessert and arrived at the ACT at 6:45 p.m. The food was excellent!

Tags: Fit for Foodies, Romantic
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food5
ambience4
service4

 
 (San Francisco)·Dined on December 5, 2008

Our family of four was looking for a quiet place to have a nice dinner before going to a play around the corner. In contrast to some others here, we found the service to quite attentive and solicitous. They were especially nice to our kids, and they want to go back every week. The food was high-class, innovative, and interesting. The ambiance was fine, although with the background music it wasn't "quiet."

Our complaint was the slowness of the kitchen. It wasn't the server's fault, but even though the place wasn't crowded, each course was much later in arriving than it should have been. Although we arrived at 5:15pm, and all we had was an appetizer and a main course, we had to take our desserts with us or else miss the 7pm curtain.

Tags: Kid-friendly
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food5
ambience4
service3

 
 (San Francisco)·Dined on November 27, 2008

We arrived at the restaurant but unfortunately we had to wait, not because of tables availability but rather because the maitre'd was supposed to be notified by another staff but he was not.
It took 10 minutes to be acknowledged by someone after we were seated. Bread took too long to be brought to the table. Actually we had to ask for it.
Dinner was very good. The dessert sampler was ok.

Tags: Romantic, Special Occasion
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food4
ambience5
service4

vip
 (San Francisco)·Dined on November 26, 2008

Level III has a great happy hour from 4-7. 3 red wine, 3 white wine, 3 beers, 3 entrees, 3 appetizers all at half price. It's inside a hotel, so expect the great hotel restaurant service. Ambiance and decor is chic. Noise levevl is low and no crowd, so it's a great place to go after work with a few friends!

Tags: Notable Wine List, Special Occasion
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food4
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 (Birmingham)·Dined on November 23, 2008

This was a surprisingly good find, and given that we were almost the only couple in the restaurant, a very underrated one! The food was very good and not unreasonably price either; the waiter was attentive and polite; the wine suggested excellent.

Tags: Fit for Foodies, Notable Wine List, Romantic
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food4
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service4

 
 (New England)·Dined on November 21, 2008

It was ok overall. Very empty scene, very slow service, but the food was good and they have nice cocktails. I might go back for their happy hour specials but probably will not return for dinner.

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 (San Francisco)·Dined on November 21, 2008

This was kind of hit or miss. No one seemed to know anything about the wine list and they didn't have a wine steward. Service was okay and there were some really great dishes. The mac and cheese with lobster was decadent and the steak was cooked to perfection! The butternut squash pasta was one, very orange, to much sauce, and would have been better with a butter sauce. The decor definitely looked more exciting on the web than when we actually saw it in person. For the price, there are many other restaurants in the area they are in that would be more for foodies!

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food3
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vip
 (Sacramento)·Dined on November 20, 2008

We go for the lobster mac n cheese with a nice white wine. Their sliders are also great!

Tags: Vibrant Bar Scene, Fit for Foodies
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food4
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vip
 (San Francisco)·Dined on November 19, 2008

Although the restaurant adjoins the hotel's bar area, it was quiet enough for conversation. Service was prompt, friendly and informative. All chose from the "Appetite Stimulus" prix fixe menu which was a very good deal at $35. The main course choices alone would be almost that much from the regular menu. The delicious lobster bisque appetizer was both light and rich(if that's possible). A cheese plate for dessert was a lovely change from the usual offering on a such menus. I would go back, especially for another prix fixe.

Tags: Fit for Foodies, Great for Lunch
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food4
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vip
 (San Francisco)·Dined on November 18, 2008

This restaurant needs some rough edges worked out. One server brought my salad which had prociutto on it, but he said my salad was served with a placenta crisp...a big blunder. The food though was good, however I don't feel compelled to go back.

Tags: Fit for Foodies, Scenic View
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food3
ambience3
service2

vip
 (Phoenix)·Dined on November 15, 2008

With the exception of the fact that you had to close your bar tab before sitting down for dinner, the experience was excellent. Very quiet, great ambience, especially for a hotel restaurant.

Tags: Fit for Foodies
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food4
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service4

vip
 (San Francisco)·Dined on November 12, 2008

Menu was limited though relatively interesting. Food was prepared reasonably well, but was nothing special in my experience (especially given the price point). Went on a Wed at 8pm, there were only 2 other tables dining. Despite this nearly empty restaurant, the service was extremely slow, inattentive, and disinterested. We stood at the empty podium for 5 full minutes before someone appeared from the back to grudgingly take us to our table, with no apology. They made no attempt to explain the menu or offerings (even when asked), or make us feel welcome. Seemed like they should have been working in a diner somewhere, instead of a nicer restaurant. Truly inept on every level; maybe the manager went home early because it was so empty.

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food3
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service1

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