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About Level III

Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Dungeness Crab Cake Benedict, Chilaquiles, Homemade Seafood Chowder, Kale and Quinoa Salad, and Braised Boneless Beef Short Rib.

500 Post St.
San Francisco, CA 94102
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Dining Style:
Casual Elegant

Cuisines:
Californian, American, Seafood

Hours of Operation:
Breakfast
Daily 6:30 am–11:00 am
Lunch and Dinner
Daily 11:00 am–9:30 pm
Late Night
Daily 9:30 pm–11:00 pm

Cross Street:
Mason

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(415) 929-2087

Entertainment:
Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

Catering:
See www.jwmarriottunionsquare.com

Parking Details:
Arrive to expert service. Valet attendants will handle your ride.

Public Transit:
Powell St. BART & Muni Stations

Executive Chef:
Ben Mattman

Private Party Facilities:
The Gallery, our semi-private dining space provides a unique party experience with social food menus and casual seating arrangements for 10-25 guests. Please call 415-929-2070 to speak with a member from our Restaurant Private Event Sales team.

Private Party Contact:
Shaun Velasco: (415) 929-2070

Additional:
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Level III Ratings and Reviews

5
4
3
2
1

3.1

Overall Rating

based on recent ratings
food

3.5

service

3.4

ambience

3.3

value

2.9

Noise

Quiet

40% would recommend it to a friend

Business Meals (2)
Comfort Food (1)
Creative Cuisine (1)
See All
Fit for Foodies (1)
Great for Lunch (1)
Pre/post Theatre (1)
Quiet Conversation (1)
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363 reviews
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 (San Francisco)·Dined on December 24, 2012

I was so let down by this restaurant. It is hardly a restaurant, more like a dining area in a mezzanine. The food is decent, but WAY over priced. It is more like a lounge for people with frequent stays at the Marriott.

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food3
ambience1
service2

vip
 (San Francisco)·Dined on December 15, 2012

Although I was a bit unease by choosing a table in a hotel restaurant... Oh boy, I'm sooooo happy I did.

The food was amazing, the service was superb and the experience was far beyond any of the other restaurants in the area... I know I'm a local...

Tags: Vibrant Bar Scene, Good for Groups, Kid-friendly, Great for Lunch
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food5
ambience5
service5

 
 (San Francisco)·Dined on December 14, 2012

Love eating here! Short Ribs are delish!! Service is excellent!

Tags: Good for Groups, Kid-friendly, Late-night Find, Romantic
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food5
ambience5
service5

vip
 (San Francisco)·Dined on December 12, 2012

while the food was good, everything had too much sauce. salads were over dressed, meat over sauced. service was very inattentive and the lag between salad and entree made us ask for the check when the entree finally arrived.

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food2
ambience2
service1

 
 (San Francisco)·Dined on December 8, 2012

Chef came out to our table for a pleasant chat. Food was very good, and the staff was friendly and accommodating.

Tags: Late-night Find
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food4
ambience3
service4

 
 (San Francisco)·Dined on December 7, 2012

Level Iiii is a great restaurant. It was our second time at this lovely restaurant. The food was fabulous however this time the service was less than average. Hipefuly they can improve on this in the near future.

Tags: Fit for Foodies, Good for Groups, Romantic, Hot Spot
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food4
ambience4
service1

 
 (Central Coast)·Dined on November 22, 2012

The restaurant is located on the third floor open to the mezzanine. The ambience would of been better if they would dim the lighting a bit, it was a little too bright. We went for Thanksgiving dinner. The butternut squash bisque was excellent, turkey was good, vegtables were under cooked and bland. Overall it was an OK experience.

Karl CA.

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food3
ambience2
service2

 
 (San Francisco)·Dined on September 29, 2012

Great food and service. The location is a definite plus: near a lot of venues around Union Square and Nob Hill. I think the marketing is pushing too much the bar scene and groups; we came for a semi-romantic dinner in a quiet place, and Level III was able to provide that. Also, I was not aware of any outdoor dining.

Tags: Late-night Find, Romantic, Special Occasion
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food5
ambience4
service5

vip
 (Calgary)·Dined on May 19, 2012

We booked a reservation here based on the website menu and the general feel we got based on the website. When we arrived we were incredibly disappointed. The waiter indicated they had 'cut their menu down' which actually translated into a very small selection of overpriced food. We actually walked out without ordering because we couldn't find anything that interested us. It also didn't help that the place was dead on a Saturday night - the atmosphere was bland and boring. However as a plus, the wait staff were very friendly and when we let them know we wouldn't be staying they were not rude to us at all.

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food1
ambience1
service4

 
 (San Francisco)·Dined on May 5, 2012

A nice meal in a great location. Overall excellent experience

Tags: Romantic, Special Occasion
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food4
ambience5
service3

vip
 (San Francisco)·Dined on April 26, 2012

The foord and service were terrific. The lack of a wall separating the restaurant from the hotel lobby and bar was a distraction and disappointment.

Tags: Fit for Foodies, Late-night Find
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food4
ambience3
service4

vip
 (San Francisco)·Dined on February 25, 2012

Level III had excellent food at an excellent value. We did the 3-course prix fixe menu and had poke, a salad, steaks, and one of each dessert. Everything tasted delicious, the service was excellent, and the restaurant was beautifully decorated. The only drawback to this restaurant was it was open air inside the Marriott and the hotel noise was quite noticeable.

Tags: Fit for Foodies, Neighborhood Gem, Romantic, Special Occasion
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food5
ambience3
service4

vip
 (San Francisco)·Dined on February 23, 2012

Like all the other reviews, we couldn't find our server, on top of that she was really slow. I wouldn't go back to this place.

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food3
ambience3
service1

 
 (San Francisco)·Dined on February 14, 2012

the service was alright. the waiter didnt know much about the wine that was served but brauught a warrm welcome. I didnt like the food, the price was way more expensive then it tasted.

Tags: Romantic
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food2
ambience2
service3

 
 (San Francisco)·Dined on January 31, 2012

Our menu selection was very good. We ordered the rib eye steak. Was cooked to order, a perfect medium rare. We also looked at the regular lunch & dinner menu. We liked what we saw & will return.

Tags: Great for Lunch
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food5
ambience4
service4

 
 (San Francisco)·Dined on January 30, 2012

We had a late lunch and were the only couple in the restaurant. The drink - French Cosmo - was delicious, with just the right amount of raspberry. We enjoyed the seafood chowder. We ordered ribeye steaks with garlic fries as our entrees. The steak was terrible and shouldn't have been served. It was at least 60% grissel and fat. Mostly inedible and incredibly disappointing. The sauce on the steak was lovely, but that steak was unacceptable. I expect better quality cuts of meat from a place like this. Very disappointing. Service was fine, not overbearing even though we were the only guests. Decor was comfy and inviting. I'd go back for a cocktail and maybe some appetizers, but not for entrees.

Tags: Good for Groups, Romantic, Great for Lunch
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food3
ambience3
service3

 
 (San Francisco)·Dined on January 28, 2012

From the good service to the delicious tasting food, I had a very enjoyable evening. The ambience was very nice, and I felt very comfortable there.

Tags: Vibrant Bar Scene, Scenic View
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food4
ambience5
service4

 
 (San Francisco)·Dined on January 28, 2012

My fiance and I visited Level III on our first trip to San Francisco. We decided to have lunch here after seeing the prix fix menu they offered for the Dine About Town event. We both had the seafood chowder and the ribeye with garlic fries. Given the discounted menu choice, we were delighted when bread was brought to the table before our meal. The chowder had great flavor, but both of our steaks were fatty and overdone. The booth we were seated at had peeling seats and the chandelier was low enough that I could see plenty of fingerprints and dust and it was a distraction while trying to talk across the table. Overall the food was alright, but I don't believe we'll be visiting again.

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food2
ambience2
service3

 
 (San Francisco)·Dined on January 27, 2012

Overall the food was quite good, both well-prepared and well-presented. The filet mignon was very tender and had a good amount of pepper flavoring. However, we did feel that the service was not as good as it could have been - mainly that our water cups were not refilled on a regular basis. Otherwise, service was okay, the food has a large part to do with the higher overall score.

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food4
ambience3
service2

vip
 (Charleston)·Dined on January 26, 2012

Did the Dine Around Town lunch menu which was very good, especially the garlic fries. My companion's steak was not cooked as ordered and the server noticed, and despite our saying it was OK, took it upon himself to make amends by offering a free dessert. Will go back again just because of that graciousness even if the food wasn't also worthwhile.

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food4
ambience3
service4

 
 (San Francisco)·Dined on January 26, 2012

The food was great, especially the risotto and the seafood chowder.

Tags: Fit for Foodies, Romantic, Special Occasion, Great for Lunch
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food5
ambience4
service3

vip
 (San Francisco)·Dined on January 24, 2012

We opt for the 2-course DAT lunch menu. Appetizers were the seafood chowders which were good but very thick and heavy. I was full before the entrees were served. Entrees were the rib-eye steaks...mine arrived medium which was fine, but my friend's steak also came medium rather than the medium rare she requested. Decor was pleasant and spacious and chairs were comfortable. The dining room was quiet and empty...only 3 tables were occupied. Service was adequate.

Tags: Fit for Foodies, Good for Groups, Special Occasion, Great for Lunch
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food3
ambience4
service3

 
 (San Francisco)·Dined on January 22, 2012

Went to lunch as part of the dine about town program. Very pleased with the quality of food. Will definitely go back to try dinner.

Tags: Great for Lunch
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food4
ambience5
service4

 
 (San Francisco)·Dined on January 20, 2012

The food was very good but I was disappointed that this restaurant was in a hotel. I was looking for a cool spot with good food.

Tags: Fit for Foodies
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food5
ambience3
service4

 
 (San Francisco)·Dined on January 19, 2012

This was an overall bust. I arrived and had no clue I was actually staring the restaurant in the face. It looked like an airport lounge. It was painfully quiet. The lights were way too bright for any kind of dinner you'd like to enjoy with ambiance. The curtains out-dated. The blinds were shut, i didnt even get to experience looking out onto the city streets. The booth was comfy to sit. The Jalepeno martini was great. The eppler wine good- decent price. The manhattan was deceit needed a spike. The margarita was weak, we had to ask to top it off; the server seemed to understand why without explanation. Seems that is a typically run in. The pepper-crusted steak was the only highlight. Service was slow for an empty restaurant. More attentive.

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food3
ambience2
service2

 
 (San Francisco)·Dined on January 18, 2012

I did the "Dine About Town" Menu and, for me, it was really not worth it. For $35 I got a salad of mostly frisee (1st course), an over cooked piece of fish that didn't have enough sauce to moisten it (2nd course), and a cheap looking cheese plate (3rd course). Two other people with me ordered steaks and they were both cooked incorrectly and were sent back. The service was fair, but definitely not good. It was more like 'diner service' - not 'nice hotel restaurant service'.

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food2
ambience3
service1

vip
 (San Francisco)·Dined on January 17, 2012

good for business meeting and people with conservative food tastes.

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food3
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service2

vip
 (San Francisco)·Dined on January 15, 2012

The food was not great and the service was pretty bad as well.

Tags: Good for Groups
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food2
ambience4
service2

 
 (San Francisco)·Dined on December 20, 2011

Food was good, but not better than you would expect for the price. Don't do the wine pairing. Wines selelected were below par.
Restaurant was empty.

Tags: Special Occasion
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food3
ambience2
service3

vip
 (Los Angeles)·Dined on December 20, 2011

More of a corporate upscale place

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food4
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service4

vip
 (San Francisco)·Dined on December 14, 2011

Didn't realize the restaurant was in the JW Marriot Hotel. Felt more like a lobby bar/restaurant. The food was decent, but the atmosphere was disappointing.

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food3
ambience2
service3

 
 (Philadelphia)·Dined on November 24, 2011

We enjoyed a beautiful and delicious Thanksgiving dinner. The food was presented well and there were nice options for those who chose not to eat a traditional turkey dinner. It was very economical compared to other downtown options.

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food5
ambience5
service5

 
 (San Francisco)·Dined on November 8, 2011

The prix-fixe menu had a good variety and our selections (sea bass and duck) were excellent. The wine pairings were well suited for each course.

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food5
ambience4
service5

 
 (San Francisco)·Dined on November 5, 2011

Chocolate mousse was excellent!

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food3
ambience3
service3

vip
 (Seattle)·Dined on October 13, 2011

It;s a shame this place is a little outdated on its decor and stuck in a stodgy Marriot (I think it was the Marriot) - the food was surprisingly really great (we were nervous given there was nobody there AND it was in a mediocre hotel), great service, portions weren't ridiculously huge - a good solid meal that wasn't terribly expensive - our only "complaint" if you want to call it that is the location and the environment of the restaurant - too outdated.

Tags: Good for Groups
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food4
ambience2
service4

 
 (Houston)·Dined on October 13, 2011

We had a wonderful meal at Level III and would go back for sure. The food was excellent, and the menu was varied and interesting. The best part was the waitstaff, and in particular our waitress who had perfect timing and a fantastic tableside manner! In fact, she had the kitchen concoct a special 20th Anniversary dessert for us that we were very impressed with. She even took a great picture! Thanks so much. Great food and atmosphere.

Tags: Fit for Foodies, Notable Wine List, Romantic, Special Occasion
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food5
ambience4
service5

vip
 (Los Angeles)·Dined on October 4, 2011

This restaurant is located in the JW Marriott so I arranged a meeting with colleagues in the restaurant at 4pm. I told the hostess that we would order coffee/espresso beverages but probably not any food from the menu as it was too early for dinner. She was very courteous and seated us. We were greeted by a server who took our order for Cappuccino and Coffee. We were the only guests in the restaurant. My guests and I were in a discussion when the server approached saying that the tables are only for dinner, but "we could stay since the entire restaurant was empty". His comment was entirely rude and completely inappropriate and his demeanor was condescending. Being the only table in the restaurant, we clearly were an annoyance to him.

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food3
ambience4
service1

 
 (San Francisco)·Dined on September 23, 2011

Pricey compared to similar restaurants. The food and service were good, but if I were going to spend 250 for dinner again, I would spend it elsewhere.

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food3
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service4

 
 (Milwaukee)·Dined on August 31, 2011

Good meal, good value, but just OK. Not terribly exciting.

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food3
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service3

vip
 (San Francisco)·Dined on August 31, 2011

It is very good for business meetings and or business meals. There is lots of space between tables and booths for privacy and conversation. It is almost too quiet and I normally find restaurants much too noisy.

Tags: Good for Groups
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food4
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