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Party Size
For 2
Date
Thu, 4/26
Time
9:00 PM

Level III

3.6
367 reviews
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$31 to $50
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Californian
Top Tags:
  • Fit for Foodies
  • Special Occasion
  • Good for Groups
Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Dungeness Crab Cake Benedict, Chilaquiles, Homemade Seafood Chowder, Kale and Quinoa Salad, and Braised Boneless Beef Short Rib.
Dining Style
Casual Elegant
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Cuisines
Californian, American, Seafood
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Hours of operation
Breakfast
Daily 6:30 am–11:00 am
Lunch and Dinner
Daily 11:00 am–9:30 pm
Late Night
Daily 9:30 pm–11:00 pm
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Phone number
(415) 929-2087
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Kyle Crenshaw
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Private party facilities
The Gallery, our semi-private dining space provides a unique party experience with social food menus and casual seating arrangements for 10-25 guests. Please call 415-929-2070 to speak with a member from our Restaurant Private Event Sales team.
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Private party contact
Scott Fournier: (415) 929-2070
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Catering
See www.jwmarriottunionsquare.com
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Cross street
Mason
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Parking details
Arrive to expert service. Valet attendants will handle your ride.
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Public transit
Powell St. BART & Muni Stations
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Entertainment
Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 367 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.8
food
3.8
service
3.6
ambience
3.1
value
Noise · Quiet
66% of people would recommend it to a friend
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1.0Dined on December 13, 2014

We chose this based on reviews read from Open Table and Yelp and it was close to the theater. However SO not good. The staff was a mess. We were seated relatively quickly but told "nothing's working right today". I did tell him we had a show to catch. We then waited for 20 minutes for someone to bring us menus or ask for a drink order. I finally had to ask if someone was assigned to out table? I also mentioned that we were going to the theater and had to be there by 7:30. The response to that was "we'll do our best, but I don't know". I made the reservation with 2 hours before the show, so it shouldn't have been a problem. As it was we did make the theater on time, but had to eat quickly by the time the food came. The food was marginal at best.

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5.0Dined on November 27, 2014

I wanted to have a lighter meal before going off to a turkey dinner later in the evening, so chose Level III based on their Dungeness crab cakes benedict. They were simply marvelous & so was my Piper Sonoma mimosa.

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5.0Dined on November 15, 2014

pre-theater dining; quiet, excellent & unique menu, good service and no trouble in gaining server's attention during 70-minute dinner even tho' seated in high-backed booth - very secluded.

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4.0Dined on June 19, 2014

Great food. The salads were awesome. Mac n Cheess tops! The wine was amazing. The lounge singer not so much. But she stopped sometimes. I'd go back.

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3.0Dined on June 7, 2014

I typically do not chose in-hotel-restaurants, but did not pay attention and ended up here. Not bad, but kind of confirming that I indeed do not want to eat at hotel restaurants. For a hotel restaurant not bad, reasonable food, good service and wine. I guess it mostly the ambiance part that just does not do it for me.

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3.0Dined on June 7, 2014

Had seen Level III on a bunch of lists so booked it as a specials girls dinner. Food was delicious but the atmosphere was really lacking- I've been in some fun, vibrant hotel restaurants but this was not one of them. Also, while the host was very good our waitress was not very attentive- although the restaurant was far from packed it was difficult to get her attention.

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1.0Dined on May 19, 2014

The waitress was rude and the fish was spoiled. Absolutely disgusting.

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5.0Dined on May 15, 2014

JW Marriott is always a nice choice for a Hotel, but Level III stands out in the San Francisco night dining scene. The menu is adequate, with lovely Vegetarian choices, the service wonderful, and the place quite unique. Very nice surprise and a very pleasant atmosphere. I fully recommend this restaurant, any time!

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5.0Dined on May 2, 2014

If you're in downtown San Francisco, the Level III restaurant in the JW Marriott Hotel is worth going to....even if you're not staying at the hotel. Everything we ordered for our staff dinner was excellent, from the starters to dessert.

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4.0Dined on April 24, 2014

I had my boyfriends 42nd birthday here with 7 of our friends. The service was amazing!! The ambiance was great. They were so accommodating. I ordered his birthday cake there as well and it was beautiful ... Made with fresh vanilla bean. The icing could have been a bit sweeter but non the less it was really good. The food was delicious. I gave 4 stars instead of 5 because I ordered the filet migion and they were out at 8pm? Well actully 2 of us ordered it but they only had one left so I let one of my guests have it... Even though I really really wanted it. I was forced to order something else... It would have been nice if they offered some kind of compensation for not having any more. Besides that all was good.

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5.0Dined on April 20, 2014

We had the filet mignon and it was one of the best I've ever had. Just perfect.
The scallops were tasty too.
Great service. Very attentive.
A bit pricey, but it's downtown San Francisco...

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3.0Dined on April 18, 2014

We really wanted to love it all, but there were a few heavy shortcomings. The waitstaff just needs to be trained a little more on orders. Writing our orders on a napkin will almost certainly guarantee mistakes...and, there were many. We were brought the wrong wine. I was brought the wrong entree. Desserts took 25 minutes to come out. PLEASE NOTE: All mistakes were addressed and corrected by the awesome managerial staff. They really did feel bad. I do hope they're able to work on consistency.

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4.0Dined on April 17, 2014

Staying nearby, we decided to try Level III for dinner. I ordered a plain filet and opted out of the peppercorn and demiglacé. Steak was fork tender and the potato was very tasty. Husband and I shared the cream spinach which was really great. Only disappointment was the mini dessert ice cream sandwich-ice cream was more ice milk than cream. Overall,a wonderful meal with a single guitar and female singer for background entertainment. Nice night.

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5.0Dined on April 12, 2014

We had a very good dinner and great service, will return there for dinner

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5.0Dined on April 7, 2014

Wanted to find a place for 3 out of town couples to congregate for good food, drink & company and not knowing our way around San Fran found Level III on Open Table. A Mon night so perhaps that's why noise level made conversation a breeze but was a perfect place to gather. Diverse enough menu and everything tasted wonderful. Our waiter, Ryan could not have been more perfect ... helpful, friendly, jot hovering but always there when we needed him.

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4.0Dined on April 4, 2014

Good food and atmosphere. The crab cakes and scallops were great as was the lobster mac n cheese!

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4.0Dined on April 3, 2014

Chef Mattman's menu offering is well-balanced with choices for the most discernable diner, but no one should pass up the Mac N Cheese....it's incredibly yummie.

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5.0Dined on March 29, 2014

I thoroughly enjoyed the experience. The staff was very courteous and food was amazing!

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4.0Dined on March 27, 2014

Friendly service-good food and now live entertainment..mac and cheese is outstanding- creamy. a great burger- and any soup is a real treat. All are well seasoned.

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4.0Dined on March 24, 2014

We had an enjoyable experience. We ordered primarily appetizers and they were outstanding. It was a Monday evening so it was fairly quiet. Service was attentive without being overbearing

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4.0Dined on March 4, 2014

Marriott has added entertainment in the bar on Wednesday, Thursday and Friday for happy hour. We always request a table in the back for privacy and we find it to be a good spot to catch up with friends and family. Good bar menu.

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5.0Dined on February 19, 2014

I met 2 girlfriends whom I had not seen a a very long time. There happened to be a lounge singer that night, so I asked for a quiet table so we could talk. They were so accommodating, seating us in the very back in an otherwise unused room. Our server Alassandra was really great - attentive but giving us plenty of time to chat between courses. We wanted a bottle of cabernet, and had chosen one that was also served by the glass - she let each of us have a taste to make sure it suited us before opening a bottle for us. We each had a salad and then shared 3 entrees - a pumpkin ravioli, lobster mac and cheese, and a flatbread pizza - all were delicious. MIght be kind of loud on another night - not sure. I would go back.

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3.0Dined on February 10, 2014

Tried this place out on a whim. Loved the menu and bar list. Service was pretty good, came early and was not sure who our main server was there were so many helping us out. Portions were good size and yummy. Try the mac and cheese!

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4.0Dined on February 7, 2014

Very good food . Salads are very fresh and burgers are outstanding . Soups are always a treat.

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2.0Dined on January 14, 2014

My boss attended a conference nearby and this is the only restaurant out of 10 that I used through open table that charged a cover and minimum. Breakfast minimum was $49.00 and lunch was $54 PER PERSON.
I will not use this restaurant any more - they took advantage of the situation during the conference.

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3.0Dined on January 13, 2014

Very limited menu. Service was spotty. No refills on drinks or water.

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4.0Dined on December 18, 2013

This restaurant was actually recommended by another hotel for its music and bar scene. I read about the chef at this JW Marriott Hotel in SF since I stay often in one of their properties in New York City. The food was outstanding, particularly the tomato lobster bisque, and that is something to say coming from a former Bostonian! Imaginative winter cocktail menus, little booths. I liked it enough to return the next morning for breakfast.

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4.0Dined on December 3, 2013

One of my favorite SF hotels but I hadn't tried the restaurant until browsing OpenTable reviews which said it was a real find. I agree.

The minuses: Wines by the glass were a yawn. I couldn't find a white I wanted to drink. Server disappeared for lengthy periods including after giving me a dessert menu to skim. The place was empty so no people watching. Baguette was a bit flabby.

The pluses: The food was great. The servers did a great job except when clearing my dinner plate (he grabbed it while his head was turned away to speak to someone -- I had to dodge). Kale salad was perfectly balanced with a vinaigrette. The sea bass special was luscious without being heavy. Cream puff dessert was classic JW Marriott. Beautiful if dated setting.

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3.0Dined on November 28, 2013

Have eaten at this hotel on and off for many years ----- when it was the Pan Pacific as well.
Food passable. Beautiful room and we always enjoy ---food could be a stepped up a bit..... Our particular server was just passable. .....but I always like the venue.

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1.0Dined on November 27, 2013

Our meal was so bad that the manager comped the whole thing. Either no one tastes their food or they had a substitute cook. Just awful.

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3.0Dined on September 13, 2013

We were the only people in the restaurant from 6pm-8:30pm. Obviously not a very popular spot in San Fran. Food was just okay...and overpriced.

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3.0Dined on July 26, 2013

This restaurant is located in the Marriott Hotel off Union Square, which opened in 1987 as the Portman back and then underwent at least one more transition to the Pan Pacific before being taken over by the Marriott. I have to say that I preferred the restaurant as it was in the previous two incarnations. Although it was beautifully decorated, the restaurant was nearly empty (which was of a surprise on a Friday night) and therefore lacking any atmosphere. Having said that, the food was excellent, the service absolutely stellar and I could be persuaded to return if I thought there were more life to the place.

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5.0Dined on July 12, 2013

Opentable and Yelp reviews were good, so when we were looking for a decent no-fuss dinner before a show, we decided to give Level III a try, after reviewing the nice range of menu options online. It was GREAT!

The four people in our party had a wide range of entrees (pasta, fish, beef). Everyone agreed their dish was DELISH! It was decidedly not crowded for a 6 PM reservation on a Friday evening, so we enjoyed relaxed conversation and laughs over a great meal. Our server, Jeremy, provided EXCELLENT service: speedy, accurate, funny and friendly without being obtrusive or contrived.

Now we have a new place to eat before a show! We'll be back! This place deserves to be far more crowded than it was!

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5.0Dined on June 11, 2013

The atmosphere was very plesant and the food was superb: fresh, very tasty, healthy portions, and creative.

The service was attentive and enthusiastic.

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4.0Dined on May 30, 2013

the place was completely empty when we walked in, we weren't sure if it would be any good. apart from the server's sub-par english, the food was actually really great. exceeded our expectations.

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4.0Dined on May 5, 2013

We arrived at a time when the restaurant wasn't very crowded so we were provided quick and personal service. The food was very good and quite tasty (appetizer crab cakes and the Kobe sliders). However, said food was a bit on the overpriced side. Other than the price point issue the dining experience was really quite enjoyable.

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5.0Dined on March 18, 2013

We're so glad that we found this hidden restaurant on open table. Directions were needed to find it within the Marriott. The decor was both modern and elegant. The service was amazing from the new hostess to the manager. The oyster appetizer was very good and unique. Both the bass and short ribs were delicious as were their sides, Don't miss the chance to try a dessert trio.

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2.0Dined on February 14, 2013

Just okay. The food was not spectacular. My meal was bland and dessert tasted like uncooked cake batter. The service was very poor. There was only one waiter for all of the tables and he only refilled our waters once. Disappointing for being inside the Marriott.

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3.0Dined on January 15, 2013

We were disappointed with the lack of ambience-ie-no one was there. We did get there on the early side, 6:15. Also shocked by the high prices. Did not know when we booked it that it was in a hotel, which always raises the cost. My husband liked his short ribs and I ordered an happy hour special, which was a good value. Not a place we would return to.

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2.0Dined on January 14, 2013

The food was decent, but overpriced for the quality.

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