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Nearby points of interest

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About Level III

Our Look-Vibrant, Energetic, Sophisticated. Our Feel-Social, Communal, Relaxed. Our Food-Flavorful, Shareable, Memorable. Experience social food and modern cocktails at a new level - Level Three. An exciting and stylish new concept in social food and cocktails in the newly transformed JW Marriott San Francisco. Perfectly located in the heart of Union Square, this chic restaurant and lounge features a menu of delicious sharable plates crafted from the freshest, local, seasonal ingredients complemented with an extraordinary cocktail menu custom-created by acclaimed local mixologist H. Ehrmann. Situated on the third floor lobby level of the hotel highlighted by a 16 story atrium, you can dine on dramatic menu items like Dungeness Crab Cake Benedict, Chilaquiles, Homemade Seafood Chowder, Kale and Quinoa Salad, White Bean Hummus, and Braised Boneless Beef Short Rib.

500 Post St.
San Francisco, CA 94102
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Californian, American, Seafood

Hours of Operation:
Breakfast
Daily 6:30 am–11:00 am
Lunch and Dinner
Daily 11:00 am–9:30 pm
Late Night
Daily 9:30 pm–11:00 pm

Cross Street:
Mason

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(415) 929-2087

Entertainment:
Enjoy cozy, casual dining with eclectic house sound and the art of mixology with our signature hand crafted cocktails.

Catering:
See www.jwmarriottunionsquare.com

Parking Details:
Arrive to expert service. Valet attendants will handle your ride.

Public Transit:
Powell St. BART & Muni Stations

Executive Chef:
Ben Mattman

Private Party Facilities:
The Gallery, our semi-private dining space provides a unique party experience with social food menus and casual seating arrangements for 10-25 guests. Please call 415-929-2070 to speak with a member from our Restaurant Private Event Sales team.

Private Party Contact:
Shaun Velasco: (415) 929-2070

Additional:
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Level III Ratings and Reviews

5
4
3
2
1

3.5

Overall Rating

based on recent ratings
food

3.9

service

3.2

ambience

3.5

value

3.1

Noise

Quiet

60% would recommend it to a friend

Business Meals (3)
Creative Cuisine (2)
Comfort Food (1)
See All
Fit for Foodies (1)
Great for Lunch (1)
Pre/post Theatre (1)
Quiet Conversation (1)
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361 reviews
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vip
 (San Francisco)·Dined 5 days ago

Food was fresh and excellent. I went back for the tuna Poke...although it was more like tartare.

Tags: Fit for Foodies, Quiet Conversation, Great for Lunch, Creative Cuisine, Business Meals
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food5
ambience4
service5
value5

vip
 (San Francisco)·Dined on December 9, 2017

It doesn't say on the OpenTable description that this is in the Marriott so we were wandering around a bit confused. It's a Hotel atmosphere which is ok but not really special. The food is really good, the wait staff quite attentive. Hard,y anyone was there so we had their attention! It's pretty, not wrong with it but it just has the feeling of being in the hotel lobby.

Tags: Pre/post Theatre
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food4
ambience3
service4
value3

 
 (San Diego)·Dined on October 23, 2017

Went to hostess stand for our reservation no one was there. Waited a few minutes, no one came over. We went somewhere else.

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food1
ambience3
service1
value2

 
 (México)·Dined on August 10, 2017

Easy to dinner, need more music or something to make more confortable

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food4
ambience3
service4
value3

vip
 (San Francisco)·Dined on April 30, 2017

Over-priced food - nothing special and small servings. Had to search for someone in order to be seated. Service - despite the fact the place was empty - was slow and we had to repeat requests. The "view" is of the buildings across the street and the waiter seated us with our backs to the window.

Absolutely no point in going back!

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food2
ambience2
service1
value1

 
 (Central Coast)·Dined on April 29, 2017

Went on a Saturday night before seeing Noises Off. Only 1 other group eating there so very quiet, which is what we wanted. I gather it is much busier during the week. Limited food options and pretty expensive, tho maybe typical of San Francisco.

Tags: Quiet Conversation
1 person found this review helpful.
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food4
ambience3
service5
value2

 
 (San Francisco)·Dined on April 19, 2017

Delicious fish tacos and wonderful club sandwich. This is a great spot for lunch before the theater.

Tags: Quick Bite, Comfort Food, Pre/post Theatre
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food4
ambience3
service4
value3

vip
 (San Francisco)·Dined on March 23, 2017

Lots of good things on the menu. Our waiter was really professional.

Tags: Casual, Quick Bite, Pre/post Theatre
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (San Francisco)·Dined on February 13, 2017

The menu selection for our business luncheon was highly recommended by knowledgeable staff and thoroughly enjoyed by all. The braised short ribs were absolutely the most tender and tasty I've ever experienced. We enjoyed a very fresh and flavorful Kale salad (only time I've ever liked Kale) which was accompanied by a toast point with something like a pear marmalade...a great combination of flavors. Needless to say, there wasn't a plate on the table with a morsel left.

Tags: Good for Groups, Casual, Special Occasion, Neighborhood Gem, Good Vegetarian Options, Notable Wine List, Vegan, Authentic, Gluten Free Options, Creative Cuisine, Paleo Friendly, Business Meals, Quiet Conversation, Handcrafted Cocktails, Great Beer, Healthy, Great for Lunch, Fit for Foodies, Local Ingredients
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food5
ambience4
service4
value4

vip
 (San Francisco)·Dined on December 25, 2016

Good food and service

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food3
ambience3
service3

 
 (San Francisco)·Dined on December 10, 2016

A la carte breakfast is OK, but nothing special. Friendly and fast service.

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food3
ambience3
service4

 
 (Washington DC)·Dined on October 31, 2016

Not what the propaganda says it is - effectively a coffee shop reservations are certainly not required. When my colleague asked the waiter which salad he would recommend the Quinoa or Kale - the waiter replied I don't eat either so can't comment - bless but maybe the Chef had an opinion we never heard.
Burger was very nice but wouldn't rate it higher than any other good burger place that may not come with the attitude

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food3
ambience1
service1
value2

 
 (San Francisco)·Dined on March 27, 2016

It was a nice hotel lounge and restaurant, ambiance was lovely. Good was delicious and plentiful, I love brunch hotel restaurant settings.

Tags: Good for Groups, Great for Brunch, Great for Lunch
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food4
ambience4
service4
value3

vip
 (San Francisco)·Dined on February 25, 2016

Not a great menu. Fries were soggy.
Salad had too much dressing.
Felt like a typical hotel restaurant

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food3
ambience3
service3

vip
 (New York Area)·Dined on February 24, 2016

Overage ambiance good, eat indoors or outdoors. Noisy vibrant crowd and good service. The food, only average. Salmon dried out small portions and veggies uninteresting

Tags: Good for Groups, Great for Lunch, Great for Outdoor Dining, Kid-friendly
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food3
ambience3
service4
value2

vip
 (San Francisco)·Dined on January 4, 2016

We had breakfast here. They did not recognize our reservation, although it was not a problem because the restaurant was fairly empty. The waiter took us to a table back in the restaurant, which was somewhat secluded and great for conversation, but the service was slow and intermittent. The food was OK.

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food4
ambience3
service2
value3

 
 (Salt Lake City)·Dined on December 31, 2015

We were looking for a sophisticated place for dinner on NYE and chose Level III. Worst decision ever. The meal was terrible, we left hungry, and the service was even worse. We sat in the lobby of the hotel (hoping to have better ambiance) and it was not what we hoped. Save your money and go to Roy's instead.

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food2
ambience1
service1
value1

 
 (San Francisco)·Dined on December 25, 2015

Food was excellent, but overly expensive.
The portions were small but good.

Tags: Special Occasion
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food4
ambience3
service4
value1

 
 (San Francisco)·Dined on December 23, 2015

We had great service and food but no ambiance. The place is too big and too white bright, feel like I was eating in a cafeteria at a hospital. Portions are small and a bit pricey. Not too many options on the menu.

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food4
ambience1
service4
value1

vip
 (San Francisco)·Dined on December 23, 2015

We didn't realize this was a hotel restaurant when we made our reservation. We arrived with our two children, 6 and 9, and were seated with one menu for the four of us to share. It took a good 10 minutes for our waitress to greet us and offer us additional menus. When I had questions about how a couple items might be modified for kids, it dawned on her that they actually had kid menus, so then she brought out two of them. Then, when I asked if they could do plain buttered noodles instead of noodles with marinara, she said she would have to ask (!!), and then came back to say it would take 30 minutes. After she left, I discovered the kids menu had a reverse side, with plain buttered noodles as a regular option. When my husband asked for a beer, she didn't know what they had on tap. And when she brought Shirley Temples for my kids, they didn't taste at all like Shirley Temples, and they were probably 16 oz each. The food was mediocre. If you're staying at this hotel for a conference and you're starving between meetings, this is the place for you. But if you can get out of the hotel, you'll be better off.

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food2
ambience2
service2
value1

 
 (San Francisco)·Dined on December 19, 2015

Food was amazing but it was a little slow coming out. I enjoyed the staffs attitudes and attention to detail. My Filet Mignon was tender and very tasty.

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food5
ambience3
service4

 
 (San Francisco)·Dined on December 6, 2015

We went to Level III because it was close to our hotel and had good ratings. We were not disappointed! The food was excellent and the service was spot on. As they have small plates and large plates we let the waitress guide us on quantity and she steered us right. We enjoyed: Flat bread with three "dips" - delicious - perfect starter; Sea Bass (daily catch) - perfectly cooked and the sauce, oh the sauce was amazing - perfect balance of lemon and creaminess; Crab cakes - I order crab cakes every time I see them on the menu so I've had a few crab cakes - Level III crab cakes are some of the best I've had. Little to no filling, beautiful chunks of crab inside, crunchy on the outside, served with an one of the best dipping sauces I've experienced (I ordered extra sauce). Overall a wonderful dining experience.

Tags: Fit for Foodies
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food5
ambience3
service4

vip
 (San Francisco)·Dined on November 25, 2015

With restaurants getting way too noisy, it's such a pleasure to find a place where one can have a quiet private conversation. Our dishes were delicious, very generously sized and beautifully presented. We can't wait to go here again!

Tags: Fit for Foodies, Neighborhood Gem, Notable Wine List, Romantic
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food5
ambience4
service5

vip
 (San Francisco)·Dined on October 30, 2015

As a repeat diner at JW restaurant, I'm always amazed at the exquisite blend of flavors on all of the slections....simple, uncomplicated and pleasingly artistic to view. And, it's always at the right temperature and cooked to perfection.

Tags: Fit for Foodies, Good for Groups, Great for Lunch, Romantic, Special Occasion
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food5
ambience5
service4

 
 (Philadelphia)·Dined on June 18, 2015

Nothing special about food at this restaurant. Menu was fairly standard and so was the preparation.

Tags: Good for Groups
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food2
ambience4
service3

 
 (Seattle)·Dined on May 24, 2015

I would not recommend this restaurant to anyone. The place was dead in the dining lounge, there was maybe 1-2 tables at max that were occupied. It took more than fifteen minutes for the waitress to come over. Then she had a slight attitude and not very friendly, we left right away and told the manager that it was the first and the last time they had our business.

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food2
ambience2
service1

vip
 (London)·Dined on April 5, 2015

Good waffles

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food3
ambience3
service3

 
 (San Francisco)·Dined on February 14, 2015

Boring atmosphere. Stiff service. Not a place to go for a hip location.

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food4
ambience1
service2

 
 (San Francisco)·Dined on February 14, 2015

i thought it was going to be a great experience, bad service, we asked for drinks and they brought (and because we asked the server where our drinks were) it after we were about to finish our food. We wasted 200 on something we didnt even enjoy, but well it happens...

Tags: Romantic, Special Occasion
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food2
ambience3
service1

 
 (San Francisco)·Dined on February 14, 2015

To be honest, if you're going to spend more than $60/pp for a meal (excluding alcohol), do so at a different restaurant. The ambiance here reflects exactly what the place is: a restaurant/bar on the third level of a hotel. Neither the food nor the atmosphere felt like it was worth the premium charged for the Valentine's prix fix menu, and without question you can have a better experience for much less money elsewhere without looking too hard.

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food2
ambience2
service4

 
 (New England)·Dined on December 25, 2014

To be fair, we went for Christmas dinner while in San Francisco, knowing that there was a limited menu and that it was a flat fee per person. The food was really good, but it was a not a lot of food for the amount paid. I'm sure the food during normal business is just as good and the amount for the money more in line with what you would expect. I would recommend at least trying it once.

Tags: Good for Groups
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food4
ambience3
service4

 
 (San Francisco)·Dined on December 25, 2014

My wife and I dined here on Christmas Day and we both had a wonderful time! We were able to book a reservation the day before and we were not disappointed by the food, service, or general ambiance that Level III had. Bravo!

Tags: Hot Spot, Late-night Find, Romantic, Special Occasion
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food5
ambience5
service5

vip
 (San Francisco)·Dined on December 21, 2014

Dining area right next to bar yet our drink order took a long time to be served. Food service was slow even though few people in restaurant. Except for the Brussels sprouts side dish, entrees OK. Surprised that a Marriott location would serve OK food.

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food2
ambience2
service2

 
 (Central Coast)·Dined on December 19, 2014

Open resturant experience with large, adjacent lobby bar. We absolutely loved our experience. Quiet booth. Soft singing. Attentive, friendly wait staff. Food was perfectly portioned, attractive, and tasty. Drinks and wine were excellent. Knowing we were dining at the JW, we felt our dinner was appropriately priced. We would definitely return.

Tags: Late-night Find, Romantic
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food5
ambience4
service4

 
 (San Francisco)·Dined on December 13, 2014

We chose this based on reviews read from Open Table and Yelp and it was close to the theater. However SO not good. The staff was a mess. We were seated relatively quickly but told "nothing's working right today". I did tell him we had a show to catch. We then waited for 20 minutes for someone to bring us menus or ask for a drink order. I finally had to ask if someone was assigned to out table? I also mentioned that we were going to the theater and had to be there by 7:30. The response to that was "we'll do our best, but I don't know". I made the reservation with 2 hours before the show, so it shouldn't have been a problem. As it was we did make the theater on time, but had to eat quickly by the time the food came. The food was marginal at best.

Tags: Good for Groups, Kid-friendly
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food2
ambience3
service1

 
 (San Francisco)·Dined on November 27, 2014

I wanted to have a lighter meal before going off to a turkey dinner later in the evening, so chose Level III based on their Dungeness crab cakes benedict. They were simply marvelous & so was my Piper Sonoma mimosa.

Tags: Great for Brunch, Neighborhood Gem, Special Occasion
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food5
ambience5
service5

 
 (San Francisco)·Dined on November 15, 2014

pre-theater dining; quiet, excellent & unique menu, good service and no trouble in gaining server's attention during 70-minute dinner even tho' seated in high-backed booth - very secluded.

Tags: Romantic, Special Occasion
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food5
ambience5
service4

vip
 (Seattle)·Dined on June 19, 2014

Great food. The salads were awesome. Mac n Cheess tops! The wine was amazing. The lounge singer not so much. But she stopped sometimes. I'd go back.

Tags: Fit for Foodies, Vibrant Bar Scene, Notable Wine List
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food5
ambience3
service4

vip
 (San Francisco)·Dined on June 7, 2014

I typically do not chose in-hotel-restaurants, but did not pay attention and ended up here. Not bad, but kind of confirming that I indeed do not want to eat at hotel restaurants. For a hotel restaurant not bad, reasonable food, good service and wine. I guess it mostly the ambiance part that just does not do it for me.

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food3
ambience2
service4

 
 (Aberdeen)·Dined on June 7, 2014

Had seen Level III on a bunch of lists so booked it as a specials girls dinner. Food was delicious but the atmosphere was really lacking- I've been in some fun, vibrant hotel restaurants but this was not one of them. Also, while the host was very good our waitress was not very attentive- although the restaurant was far from packed it was difficult to get her attention.

Tags: Good for Groups
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food5
ambience2
service3

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