Le Souk Harem - Greenwich Village
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Sun - Thu 4:00PM - 8:00PM
We were not pleased with the service that we received. I booked a reservation for my friends birthday and the waiter was not attentive. On top of that when we would try to order certain items he would tell us we can't because it was not apart of the unlimited brunch. When I stated would we just be able to pay for it he said several times "umm okay but it will be extra". This came off as offensive. Several times we tried to get his attention to replenishes beverages and ask for napkins etc. and he was more occupied taking shots with the table beside us. Once our "2 hour table limit" was up he told us we needed to pay because he needed the table. We had just order a hookah and were now being displaced from our area. The waiter proceeded to stand over us and wait for us to put our cards in the bill book. Overall the environment was nice but the service was not.
Great Vibe, Drinks And Food. We loved our server Christina
I would but service that day was terrible also didn’t receive the meal promised through the app.
The food for brunch was tasty but alittle cold. The unlimited drinks was more like juice and not alcohol. I would go back for the food but not the drinks.
Food was delicious! Service was excellent!
From the food to the service, everything was horrible. I didn’t even eat my burger because after one bite I knew it would make me sick. Nothing tasted good and we didn’t get the first drinks we ordered until an hour after we’d been seated.
Upon checking in for our dinner reservation , our party of 4, (all 50+ years of age) were asked to produce our IDs. We found this surprising, and when we asked why we were being asked , the employee curtly asked if we planned to have a drink. After being hostily directed to our table in their “garden”, (tables on the sidewalk), we decided to cut our losses and leave. Hostile is how we would rate the service and the inside of the restaurant smelled like bleach. Skip it!
Always a great experience at LeSouk! From my birthdays to friends to just brunch- Love the ambience and plp. Great place for any celebration-
I waited 40 minutes before I can even place an order. The check was brought to us with our meal, and we were not informed that if we pay our bottomless brunch comes to an end. Why not bring the check at the end of our two hours? I felt ripped off.
I have been to this place many years ago and it was nothing like it used to be. Our waiter seemed to be rushing us for the order, which confirmed it at the end when he was eager to cash us out even though we still had drinks. The appetizer came out with the main course. The place seems to be more of a night club than a place to eat. I would not recommend to go there for dinner, it is more of a bar/drinking place
I would not recommend this place at all, very unprofessional. I've never been to a restaurant were the staff was so busy mingling and hanging out rather than making sure the customer was taking care off.
What the website describe as far as the venue it’s actually incorrect. I was expecting what I saw on the website and it was not. We left eventually after two drinks. Service was good, drink was good, we did not eat their food.
Service was poor, bottomless drinks did not taste good. Mojitos were poured into a carafe with no mint leaves switched to bellini which did not taste good either. Brunch items are not made to order, already prepared in advance. Seems nice for a party atmosphere but if you are looking for good food and drinks go elsewhere.
Went for Bottomless 2 hour brunch seated at 2pm after an hour the waiter was trying to remove us from our seats that we had reserved for the TWO HOUR BRUNCH . He asked us at 3 pm that If at 4pm do we mind moving to the bar with our hookah and drinks I told him we would do it AT FOUR! Even though one of our guest was pregnant and he wanted her to stand with heels on to accommodate someone else. Once 3:30 pm came I asked him to refill our pitcher because we still had time left on the bottomless he responded that “if” he refills it we would need to move to the bar. We ( party of 6) told him that we did not agree to move EARLY that once our bottomless is done at 4pm we would leave he then stated “ well if you don’t move now I’m not refilling your pitchers” I asked for a manager he refused to get the manager. I retrieved the bill book that contained my credit card and told him once our services are fulfilled then I’d pay. This waiter pushed me with his shoulder and snatched the bill book with MY CREDIT CARD ( which he knew bc he saw us put it in the book he stood right there ) he forcefully and aggressively snatched this book so hard from my hand causing all my nails ( false nails ) to break off! One nail was hanging and bleeding. First off If you are snatching my belongings from my hand without my permission that is attempted THEFT! Then you’re a man I’m a woman and you’re being aggressive with me he pushed me with his body violating my space. I immediately defended myself against this waiter. The establishment( not him) called the police ( as they should) I stayed on the scene to make a report but instead I was ambushed by police of the 6 th pct my rights were immediately stripped from me Because I am a BLACK WOMAN! I sustained bruises all over my legs and arms pain to my shoulders arms and back. This place has caused me so much stress! I have never been in any trouble in my life no history of any kind! I was thrown in jail which caused me My job! don’t risk it
AMAZING — LIT!!
Our server was great however, our table was not ready until 12:15, there was total chaos, we were advised that staff was limited, menu clearly says mojitos, margaritas, bellinis, bloody Mary’s or mimosas. The margaritas were awful and there were no mojitos. We were told that there wasn’t any mint. We were over charged and were asked to clear the table at 2:00 despite the fact that we were not seated at 12:00. Suffice it to say, we will not be back nor would I recommend Le Souk.
Horrible . Really bad service.
If you want to go for a cheap experience, this is the place to be.
Love this place! Great food every single time. But they're strict about their 2 hr limit lol
Do not come here if you want a quiet experience or you want to catch up with friends on a Saturday during brunch. It is a day party vibe at that time. You can’t beat 35 dollars for a good entree and unlimited Bellini, mimosa, margarita, or bloody merry. Service was very fast and our waitress took care of us. We had 2 in our party and did not have to wait to be seated.
They were accommodating at first because my party and I wanted to sit outside and they bought a table out for us. But we were a party of 4 I’m vegan and 3 people wanted to do the $65/person 4 course deal with the 2 hours unlimited drinks they said no the whole table have to do it which is nonsense. The waitress was horrible but the food was good. Hookah was mediocre.
We arrived at the appointed time, were seated, given menus only to be told that dinner service didn't begin for two more hours. What! Left and had to scramble for a new restaurant where the kitchen was open. Not an easy task on a beautiful Saturday evening in the Village.
The peppercorn steak was absolutely delicious along with the sauces it came with
Had a reservation at 7, didn't get seated til 7:30. Service was super slow and our server kept forgetting what we ordered so he kept coming back to ask multiple times. He also added something to our bill that we never even got.
While the food is great and the staff is friendly I would not return. The bathrooms were in such poor condition that it left much to be desired such as tualet paper or lights or any paper products at all.
If you get a groupon, the price is fairly cheap; however, the service was lacking. It took 30 + minutes before we were acknowledged at the table and we were only checked up on once every 30 minutes or so throughout the meal (making it difficult to even pay and leave). The food was subpar and the music was blaring (although the music was good -- early 2000s). Le Souk has more of a "night club" environment than an actual place for brunch with friends.
Wait was extremely long, even with reservations. Service was a little spotty, our girl took a very long while just to bring water.
I really love this place. The food is great as well. I just wish there wasn’t so much drinks spill on the floor that night it was very slippery but I love this place.
Le Souk was a great experience. The service was excellent, we were checked on every now and then but it wasn’t overbearing! Loved it!
One of the most fun brunches in NYC! When they say bottomless they mean bottomless, your glass is never left empty. The food is quite poor but that’s to be expected from a lit brunch spot. The party is always fun and there’s a great vibe!
We had a mess up with our table but the manager was very Professional and ensured we were happy with our new table. Great manners and fun fun place
Service was terrible.
Appetizers delivered to table, and had to wait 10 minutes for flatware.
One glass of wine took 30 minutes to arrive (long after appetizer course was finished).
Chicken tagine was bland/tasteless.
Most insulting to be asked by the waiter to hold an ID and credit card to assure that we would not "dine and dash".
Will never go back again.
Pulsd coupon; no host to be found.
We were told by the Id/reservations checker to go upstairs to next host, no one was at the second level. We walked to the third level for help, no one was there to assist in where our reserved seats were. After repeatedly asking someone for help and no one did. (A man in the suit rearranging tables for parties and cared less for paying coupon customers that paid in full for food and reservations before hand; no help. Just lied and said he would help.) We sat down at a table for 30 min with no service, then began to walk out and decided the second level was empty, so we just sat at any table open still with no host around....at this point we were hungry and wanted service. Once we seated ourselves for the second time in 45 minutes total, we literally stopped someone..anyone...to place an order. We succeeded and the service was good from then on...but talk about a bunch of workers running around like chickens with there heads off.
I will never go back. I have over a million views on my Google following. This will be posted.
There was a party, it was horrible dirty and bathrooms were so nasty!!
Didn't get to try the food, was kinda expensive for what we've seen!
No where on the website indicated that it was Going to be African themed with music and people, overcrowded, no place to sit for food, no way to get to the bar for drinks, robbed of my entry fee.
From the minute I walked into the establishment I felt the professionalism by the door at coat check.the mangers were very helpful in assisting me in whatever I need assistance with the bartenders were good n beautiful thumbs up
Always a good time
Have been there before but the I had a really bad server at that time and wanted to give it another shot. This time it was alot worse, I was seated on the mid-level basically under the party. They served us "unlimited mimosas" one at a time and no very often due to low staffing. However, our waiter was extremely nice and very accomodating when I requested that we attain drinks fast as possible. My voucher for some reason wasn't able to be accounted for through the app so the manager requested I call customer service or pay full price. I contacted customer service and they were able to resolve the situation but all in all, if you want to create that "come back experience" for a customer, this whole interaction overall wasn't the way. However, the waitem was definitely amazing the second time around.
Really disappointed. The service was not upto the mark. Had been waiting for the dish we order for more than an hour, and received it only when we had asked for a check. They told the belly dancing would be between 8-9 but it never started, and no one was giving any proper answer as well as to when will it actually start, or will it even happen or no.
Was not happy at all with the service and the food.