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LB Steak - Santana Row

4.5
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3021 Reviews
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$31 to $50
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American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!

Support LB Steak - Santana Row during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 3021 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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AM
AliciaM
San Francisco
1 review
Dined 2 days ago
Overall5food5service4ambience5

Perfect romantic setting! Had a great Anniversary.

OT
vipOpenTable Diner
Central Coast
9 reviews
Dined 2 days ago
Overall2food3service2ambience3

It took 30 min before we got service
The heater was not turned on for 30 min and provided no heat at all.
The filet we got was rare and not medium.
Overall a mediocre experience for the price

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall4food3service2ambience5

Food lacked taste. Waiter had a attitude.

DM
DanielM
San Francisco
1 review
Dined 3 days ago
Overall5food5service4ambience3

Food was phenomenal. Service was ok. The noise level was not good - not their fault but we're in the middle of a pandemic and circumstances are different - we had to sit next to the parking lot where cars were going by.

OT
OpenTable Diner
San Francisco
1 review
Dined 3 days ago
Overall4food5service5ambience4

Food & waiter were great!! A little cold/windy outside where we sat

OT
vipOpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall1food1service3ambience3

Steak was not quality

OT
OpenTable Diner
San Francisco
1 review
Dined 5 days ago
Overall1food1service3ambience1

It was my wife’s birthday! The food wasn’t good at all, they didn’t have what we originally wanted to order, so we had to go with another cut.

D
David
San Francisco
10 reviews
Dined 5 days ago
Overall4food4service4ambience4

Relaxing dinner during Covid

s
silvie
New England
8 reviews
Dined on October 19, 2020
Overall5food5service5ambience5

Everything was excellent 👍😊

LB Steak - Santana Row
Responded 5 days ago

Dear Silvie , I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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b
bernadetteb
Orange County
2 reviews
Dined on October 19, 2020
Overall5food5service5ambience4

really great food, excellent steaks and their potatoes are seriously delicious

LB Steak - Santana Row
Responded 5 days ago

Dear Bernadette, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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K
Kaelynn
San Francisco
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

LB Steak provided a great indoor dining experience during COVID restrictions. Tables were spread out and the large patio doors were open. We felt very safe and it felt amazing to be back in a steakhouse.

LB Steak - Santana Row
Responded 5 days ago

Dear Kaelynn, I just wanted to reach out and say that it was a pleasure to host you! In this time of uncertainty, we are happy that we were able to provide you with a safe sense of normalcy. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Great atmosphere for outdoor dining.

LB Steak - Santana Row
Responded 5 days ago

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

First dine-in since Covid-19. Food is great as usual! Our server Nick is so attentive and awesome!

LB Steak - Santana Row
Responded 5 days ago

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Nick's attention to detail is second to none and we are very lucky to have him as a part of our LB Steak team! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
vipOTReviewerWithThumbs
San Francisco
2 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

I eat at LB Steak between weekly and biweekly. The food is excellent. The staff is outstanding. Highly recommended.

LB Steak - Santana Row
Responded on October 18, 2020

Dear OTReviewerWithThumbs, Always a pleasure hosting you! Looking forward to your next visit! Jill Egi, Manager

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A
Allie
Central Coast
1 review
Dined on October 11, 2020
Overall3food3service3ambience3

Steak was not good considering the price.

MG
MarkG
San Francisco
3 reviews
Dined on October 10, 2020
Overall4food3service5ambience5

The value for what you pay is out of balance. However, I do understand that restaurants have been struggling so I was fine with paying a bit too much.

CS
ChuckS1
Central Coast
8 reviews
Dined on October 9, 2020
Overall4food4service4ambience4

Very good food, the outside facilities are quite nice, considering the current restrictions.

OT
OpenTable Diner
San Francisco
1 review
Dined on October 8, 2020
Overall3food2service4ambience4

Food wasn’t as good as pre-pandemic. No complimentary bread is a disappointment. ambience is good.

K
vipKatfur02
San Francisco
3 reviews
Dined on October 8, 2020
Overall2food2service2ambience4

Food and service was underwhelming
I expected the steak to have better flavor and the filet mignon was over cooked

d
vipdiner
Los Angeles
8 reviews
Dined on October 6, 2020
Overall2food1service4ambience2

the menu is very limited and the food was not very good.

LB Steak - Santana Row
Responded on October 9, 2020

Good Afternoon, Thank you for taking the time to write the review about your recent experience with us. I would like to hear about the issues with the food if you could please reach out to me at your convenience that would be great. I look forward to hearing from you soon. Best Regards, Mark Mills Assistant General Manager 334 Santana Row 408.244.1180

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T
vipThomas
San Francisco
12 reviews
Dined on October 4, 2020
Overall4food4service4ambience3

Spacious, well-distanced outdoor seating, but we were seated near Pizza Antica's outdoor space, which was blaring teenybopper club music, and they couldn't move us - so that was a major detractor from the evening. Filet mignon was excellent. 'Special' dry-aged New York Strip was disappointing - less flavor than the Filet, although the three salts (sea, Himalayan, volcanic) that came with it were a fun addition. Sauces were forgettable. Sides were generously portioned and decent.

LB Steak - Santana Row
Responded on October 11, 2020

Dear Thomas, I just wanted to reach out and say that it was a pleasure to host you! We have since updated our menu due to seasonality and the Bone-In Kombujima New York is no longer listed. We hope that you are able to join us again to sample our new fares! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Loved the flight of whiskey.
The tomahawk was to die for.
All around amazing

OT
OpenTable Diner
San Francisco
3 reviews
Dined on October 4, 2020
Overall5food5service4ambience3

The steak is delicious but you definitely pay for it. 3 courses for 2 people cost about $800

SC
SharonC
1 review
Dined on October 4, 2020
Overall1food1service4ambience1

Food was not quality and if it was it was overcooked and under seasoned .. not worth the price to sit in a tent on the street with absolutely no ambiance .. everything should be discounted with this lousy covid environment

OT
vipOpenTable Diner
San Francisco
12 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Great service! Oz is exceptional. The food is always consistent. Damn I love those truffle fries :)

OT
OpenTable Diner
1 review
Dined on September 30, 2020
Overall5food5service5ambience5

Loved it with my beautiful date

LB Steak - Santana Row
Responded on October 4, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
Orange County
1 review
Dined on September 30, 2020
Overall2food2service2ambience2

I was really disappointed in the level of service and quality of food. I completely understand that things are different in the COVID Era. However, service should meet basic levels. During this visit multiple simple items had to be request such as a refill of water and silverware for appetizers. Even though service is being held outside, basics such as this should not be an issue. I also had concern that one of the persons cleaning the tables was wearing gloves that were never changed. This was obvious because of the tear in them. In regards to the food, there was obvious difficulties in communication between the waiter and the kitchen. The appetizers arrive quickly, once the order was placed and before we were completely through with them, the sides arrived at the table. Then several minutes later the entrees arrived. The timing was completely off on the service of the food. The steak I received was very tough and dry, but the other steak served was not. We did order two different cuts. What was most surprising was that the cook was reversed on the two steaks. All of these should be part of basic service in a restaurant at this level. The biggest surprise came on the bill when there was a fair amount added for a convince charge, I am still unclear what that charge was meant to cover. All these items combined have left me with the impression that it might just be best to completely suspend your dinner service during these times if you are not able to fully pull off the service.

c
critik
San Francisco
14 reviews
Dined on September 30, 2020
Overall5food5service5ambience5

Each one of us enjoyed the food and the time spent at LB. Our wait person was attentive and pleasant. Thanks for a great birthday celebration for my friends!

LB Steak - Santana Row
Responded on October 4, 2020

Dear critik, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review; we will make sure to pass along your compliment to your server, Katelyn, as well. We look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
2 reviews
Dined on September 25, 2020
Overall5food5service5ambience5

Great food, great service

LB Steak - Santana Row
Responded on October 1, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall2food2service4ambience3

Food was underwhelming and overprice.

TE
ThomasE
San Francisco
11 reviews
Dined on September 25, 2020
Overall5food5service5ambience5

It felt safe and very well managed. We had a great dinner and enjoyable evening. Our server was not very friendly, he got the job done but it felt uncomfortable and cold.

LB Steak - Santana Row
Responded on October 1, 2020

Dear Thomas E, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your honesty about the service you received, we will be using your feedback as a coaching moment for that team member. Thank you again for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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c
customer
1 review
Dined on September 22, 2020
Overall3food4service4ambience2

The young lady in charge of "welcoming" guests was rude... Fortunately, our waiter Lenny provided an outstanding service.

OT
OpenTable Diner
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

Felt safe and the food was amazing, as always!

LB Steak - Santana Row
Responded on September 24, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! We are so glad that we could provide a safe and memorable experience. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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A
Aaronk
1 review
Dined on September 21, 2020
Overall1food1service1ambience1

Honestly, the worst 220$ I’ve ever spent. The service was horrific. We were even told there was no bread service yet every table around us was getting it. We had to ask another server to bring it, which he did with no issue. The quality of ribeye steak was NOT prime. It was DEFINITELY NOT dry aged for 35 days. The NY was tough. The lettuce on the beet salad was as if it was prepared before service and left in a reach in cooler for waiters to grab as needed. It was the biggest culinary disappointment in a long time.

c
chris
San Francisco
24 reviews
Dined on September 20, 2020
Overall4food5service5ambience3

Nothing against the restaurant, but you lose the steakhouse experience when you have to have outdoor seating. Loud cars constantly driving by and the wind blowing away menus on the table.. it's not the ambiance you want when you go to a steakhouse. However, service and food were both excellent.

LB Steak - Santana Row
Responded on September 24, 2020

Dear Chris, I just wanted to reach out and say that it was a pleasure to host you! We are sorry that you did not enjoy the outdoor atmosphere; we are working on creating a more unique atmosphere for the coming months. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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F
vipFoodie2mama
San Francisco
40 reviews
Dined on September 19, 2020
Overall5food5service5ambience5

We had an amazing dinner to celebrate our September birthdays. We had wagyu and was so impressed by the quality. We also enjoyed the service. To top it off, we had a complimentary chocolate chip bread pudding dessert and it was so delicious. Hands down, a great experience and will definitely have the wagyu again. Thank you for making our birthdays memorable.

LB Steak - Santana Row
Responded on September 24, 2020

Dear Foodie2mama, I just wanted to reach out and say that it was a pleasure to host you! We are so grateful to have been a part of your special day and are very happy that we could make it special for you. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
1 review
Dined on September 19, 2020
Overall3food3service3ambience2

Service was mediocre

k
keanuk
1 review
Dined on September 18, 2020
Overall5food4service5ambience4

Very good, Would recommend, and easily something I'd come back too

LB Steak - Santana Row
Responded on September 24, 2020

Dear Keanuk, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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AL
vipAndrewL
Las Vegas
5 reviews
Dined on September 18, 2020
Overall5food5service5ambience5

Our server Rob was fantastic! We will be back and we will request that he takes care of us again.

LB Steak - Santana Row
Responded on September 24, 2020

Dear Andrew, I just wanted to reach out and say that it was a pleasure to host you! We will share your kind words with Rob and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on September 18, 2020
Overall5food5service5ambience4

Given the times... LB did a great job with their service and food! Thank you LB for making my wife and my anniversary special!

LB Steak - Santana Row
Responded on September 24, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! We are so happy that we were able to provide a fun and safe experience for your anniverary. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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FAQs

LB Steak - Santana Row does offer delivery in partnership with Caviar, Postmates and Uber Eats. LB Steak - Santana Row also offers takeout which you can order by calling the restaurant at (408) 244-1180.

LB Steak - Santana Row is rated 4.5 stars by 3021 OpenTable diners.

LB Steak - Santana Row does offer gift cards which you can purchase here https://lbsteak.cardfoundry.com.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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