LB Steak - Santana Row

4.5
3090 Reviews
$31 to $50
American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 3090 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.4
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
vipOpenTable Diner
San Francisco
14 reviews
Dined 2 days ago
Overall4food5service4ambience3

Ended up being outstanding - great service from Travis and delicious food - branzino (spelled incorrectly on the menu) and 35-day dry aged ribeye (accompanied by brussels sprouts and a bottle of sauvignon blanc).

The problem was the front of the house - the boy with the long blonde hair and pearl necklace - perhaps a reject from Hanson - informed me that there was no indoor seating available. “All reservations have been taken.” After walking outside, and booking a reservation through Open Table and returning, same MMMBop magically found a table.

Get it together - my skin is brown, but my Amex is platinum.

S
vipStefanos
Central Coast
2 reviews
Dined 2 days ago
Overall2food1service3ambience2

The prawns had so much garlic I wasn't really sure what I was eating. And the gilet mignon was too thin (for a price of 42$ I expected a better piece).
Very average food

CW
ClaudioW
1 review
Dined 6 days ago
Overall5food5service5ambience4

The outdoor dining was comfortable and warm. The prices were reasonable for what you got. Overall a very enjoyable experience.

KE
KELSYQ
San Francisco
1 review
Dined 6 days ago
Overall3food3service2ambience3

It was ok but they looked understaff and the food was fine.

j
vipjoshuac
San Francisco
11 reviews
Dined on February 25, 2021
Overall5food5service5ambience5

Great food. Loved the outdoor dining setup. The tables were well spaced and there was good ventilation in the tent. Great night out.

OT
OpenTable Diner
1 review
Dined on February 23, 2021
Overall5food5service5ambience5

Amazing food. Well prepared.

LB Steak - Santana Row
Responded on February 25, 2021

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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AC
AmandaC
San Francisco
6 reviews
Dined on February 23, 2021
Overall5food5service5ambience5

Great food, the server was knowledgeable and friendly.

FL
FranciscoL
Hawaii
2 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

The outdoor dininig area was very comfortable, especially with the heaters. I definitely would return to try more dishes. The LB potato was amazing and the Dino rib was very tender and juicy. Everyone loved the seared pork belly. Service was well-timed and friendly.

LB Steak - Santana Row
Responded on February 25, 2021

Dear Francisco L, I just wanted to reach out and say that it was a pleasure to host you! The Pork Belly is an absolutely staple any time you visit. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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MH
MarinaH
San Francisco
3 reviews
Dined on February 19, 2021
Overall3food4service3ambience3

We had filet mignons and got them slightly warm. The order was served in a wrong way. When we realised it we ate half of it and was late to switch. Meat was prepared not in a way was ordered. Disappointingly poor quality and service for such price.

MS
vipMeenaSubree
San Francisco
3 reviews
Dined on February 16, 2021
Overall5food4service5ambience3

We had a great celebration. Our waiter was friendly and helpful with the menu selections.

LB Steak - Santana Row
Responded on February 21, 2021

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
AG
AlbertG
Los Angeles
1 review
Dined on February 16, 2021
Overall2food1service5ambience3

Service was good but waiter keep coming back to bug us while we were having our conversation as we were not in any rush to order. He also sited to us closing time and we felt rushed! When we received our main entrees the food was cold! Really disappointing for the price we paid.

Not sure I will be back?

PO
POllyW
San Francisco
1 review
Dined on February 16, 2021
Overall3food3service4ambience2

nothing special. just a normal steak house. The lobster bisque is pretty good.. other than that.. nothing much..

OT
OpenTable Diner
San Francisco
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Great food and great service. Was able to make a reservation a week in advance so we were seated quick and we didn’t wait long for the food. I really want to point out how grateful I am for your business under this crazy Covid times. Thank you so very much.

LB Steak - Santana Row
Responded on February 21, 2021

Dear Guest , I just wanted to reach out and say that it was a pleasure to host you! We are very grateful and fortunate to be able to serve our amazing clientele. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
1 review
Dined on February 11, 2021
Overall3food3service2ambience1

Came here for our anniversary and valentines day dinner early because we were both going to be busy on the actual day.

Food was okay.I got the cowboy, and some sides nothing special that I cant find in any other steak house. Drinks were okay too nothing special. Service was ok too But I understand the server when seeing a latino table he probably thinks we don’t know how to tip and doesn’t give us much importance. Totally understandable but he shouldn’t judge by looks.

And at the end when we paid cash and saw his tip was pretty decent his tone changed with us but I mean we were done so his friendliness should have been since the beginning.

Don’t think I will be going back tho.

R
R1999
San Francisco
1 review
Dined on February 10, 2021
Overall5food4service5ambience4

Great Service! Very attentive service from begging to end!

AM
AlexisM
1 review
Dined on February 7, 2021
Overall3food1service4ambience2

Food isn’t as good. Overpriced for what it is food has no flavor

OT
vipOpenTable Diner
Adelaide
2 reviews
Dined on February 6, 2021
Overall4food4service5ambience5

We had a great experience. The level of service we received was superior. Can’t wait to come back!

LB Steak - Santana Row
Responded on February 10, 2021

Dear Guest I just wanted to reach out and say that it was a pleasure to host you! We are so happy to hear that the service was so outstanding! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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OT
OpenTable Diner
Washington DC
1 review
Dined on February 5, 2021
Overall5food5service5ambience5

Great service. Great food.

LB Steak - Santana Row
Responded on February 10, 2021

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
RS
vipRalphS
San Francisco
26 reviews
Dined on February 1, 2021
Overall5food5service5ambience4

We had a delicious lunch with outstanding service from George. Will definitely be back.

PS
vipPixieStickMartini
San Francisco
9 reviews
Dined on January 31, 2021
Overall5food3service5ambience5

Food was great with one exception! The staff was excellent and address the problem swiftly and effectively therefore I won't drag them under the bus for it. 10/10 will return again

KV
KristaV
San Francisco
7 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

Food and service were amazing!

JA
JeanA
San Diego
5 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

Fantastic food! Best steak I have ever had and I have been to several high end steak restaurants. I can't wait to go back.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on January 29, 2021
Overall2food3service3ambience4

Our waiter was amazing! She did her best during these unprecedented times. Food was ok. My husband steak was over done. Our appetizers were the best part. Very delicious bone marrow. The worst part of this outing was the host or hostess. They were rude, and incompetent. Clearly has no customer Service skills at all. We had to wait another 20 min even though we made reservations. No apology or even explanation. Hostess just told us to come back. Didn’t even get off their chairs to welcome us or greet us or thank us for the business. What was the point in that?!? LV steak house is a little more for the money but it def was not worth the trip. Save your money for something else.

OT
vipOpenTable Diner
San Francisco
5 reviews
Dined on January 29, 2021
Overall4food4service5ambience5

We were disappointed to hear the kitchen no longer felt confident cooking wagyu, and instead give customers table-side cookers to cook the premium meat ourselves like Korean BBQ.

It might take some finessing of kitchen staff, but it's my fond hope that LB Steak resumes its rightful place as one of our favorite places to dine.

LB Steak - Santana Row
Responded on January 31, 2021

Dear Guest, Thank you for your feedback about the Wagyu Service! We wanted to inform you that our culinary team was trying to create an engaging, fun, and interactive experience for our guests coming out of S.I.P. We do apologize for any inconvenience the tableside service may have caused. Please rest assured that we do still offer our usual Wagyu Service that you can enjoy at any time! Thank you for the kind review and we look foward to hosting you again! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
2 reviews
Dined on January 29, 2021
Overall5food5service5ambience5

Date night

LB Steak - Santana Row
Responded on January 31, 2021

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
AB
AnBrW
Central Coast
1 review
Dined on January 29, 2021
Overall4food4service5ambience4

Good service, apps were great. Just be clear on how you want your steak cooked. We asked for rare and got medium rare.

LB Steak - Santana Row
Responded on February 5, 2021

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! We recently added a Steak Temperature chart to our menu to help with temperature clarity. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
OT
vipOpenTable Diner
San Francisco
1 review
Dined on January 29, 2021
Overall2food2service4ambience3

Steak , ordered Medium, was burnt through and had to be redone. Replacement was mediocre.

SG
vipStevieG
San Francisco
13 reviews
Dined on December 6, 2020
Overall3food3service5ambience4

Service was great, steak was tiny. Not happy. Much better deal at Flemings.

s
vipserenity1631
San Francisco
40 reviews
Dined on December 6, 2020
Overall4food5service2ambience4

Final day of outdoor dining pre Covid shut down. LB was not busy at 2 yet our waiter was so inattentive it was amazing. After 30 minutes, my daughter actually had to get up from the table in order to get him to come over and take our order. Two tables who came in after us had their food before our order was ever even taken. Very poor service.

PD
PeteD
1 review
Dined on December 5, 2020
Overall1food1service1ambience2

Oysters were tiny and overdressed. Steak was not served hot. Nobody explained that an order of brussel sprouts would feed 4-6 people as a side dish. Lobster bisque was nice but also not served hot. And this place is expensive. I would have been happier at in & out burger. On top of all this I was also charged twice - over $200 for what i ordered which was correct - but an add'l charge of $146 for i don't know what. I've disputed the charge but I feel i shouldn't have to suffer like this for going to a nice restaurant. what a complete flop. i will never return and never refer this place

TH
vipTheHim
San Francisco
15 reviews
Dined on December 4, 2020
Overall2food1service5ambience5

I got massive stoma and actually caused me to get sick

KE
KimballE
San Francisco
1 review
Dined on December 4, 2020
Overall5food5service4ambience5

Food was great. I couldn't get enough of the red wine steak sauce. Would definitely come back and get that. Delicious cocktail as well. Worth the price.

LB Steak - Santana Row
Responded on December 11, 2020

Dear Kimball E, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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M
vipMurali
San Francisco
45 reviews
Dined on December 3, 2020
Overall5food5service5ambience5

Amazing food & service as always. Our server Korraine was exceptional with her knowledge of wine. Mgr Mark was on hand to make the evening fun as well.
Sad we'll be missing dining here for the next few weeks coz of the shelter in place.

LB Steak - Santana Row
Responded on December 6, 2020

Dear Murali, I just wanted to reach out and say that it was a pleasure to host you! Korrine is truly a gem! Though we will not have full-service available, we will still be open for TakeOut and Delivery until the SIP Order is lifted again. Thank you for the kind review and we hope that you think of us for your next dinner at home! Jill Egi, Manager

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OT
OpenTable Diner
San Francisco
5 reviews
Dined on December 1, 2020
Overall5food5service5ambience5

Ferric time and our waiter Rob was terrific!

LB Steak - Santana Row
Responded on December 4, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review, Rob is indeed one of a kind! Thank you again and we look forward to having you visit us again. Jill Egi, Manager

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JC
JessicaC
San Francisco
1 review
Dined on November 30, 2020
Overall3food4service4ambience3

I reserved the table for 2 and I added a note that it's for a birthday celebration. I thought outdoor dining would be just fine just like the outdoor seating on the sidewalk before the pandemic.
However, the host lead us to a whatever rectangle table with five chairs, even the sidewalk seatings were all open. The waiter didn't check with us regarding the birthday celebration, nor checking with us and see if they should turn on the nearby heater.
The food was good, but I felt the services were missing.

OT
OpenTable Diner
San Francisco
1 review
Dined on November 29, 2020
Overall5food5service5ambience5

Travis, our server, was exceptional. He was attentive, timely, and knowledgeable.

The food was perfect!

LB Steak - Santana Row
Responded on December 4, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! We will be sure to share your compliments with Travis as well. Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

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SS
SuzanneS
1 review
Dined on November 28, 2020
Overall4food4service4ambience3

We had wonderful service during our meal. The wait staff were extremely attentive, and the brunch was amazing.

LB Steak - Santana Row
Responded on December 4, 2020

Dear Suzanne S, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
OT
vipOpenTable Diner
San Francisco
7 reviews
Dined on November 27, 2020
Overall5food5service5ambience5

Great outdoor setting. Excellent food and service.

LB Steak - Santana Row
Responded on December 4, 2020

Dear Guest, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report
S
Sandi
Hawaii
1 review
Dined on November 27, 2020
Overall5food5service5ambience5

Wonderful food and exceptional service. Paolo and Lenny were amazing!

LB Steak - Santana Row
Responded on November 29, 2020

Dear Sandi, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review; we are very fortunate to have both Lenny and Paolo as a party of the LB Steak Family. We look forward to having you visit us again! Jill Egi, Manager

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KB
KarenB
San Francisco
1 review
Dined on November 26, 2020
Overall5food5service5ambience3

The only reason there were not 5 stars for everything is because of the RIDICULOUS requirements of having to eat outside and having to close by 10 because of city wide mandates. This is not LB Steaks fault but it did take away from the experience. The food and service were EXCELLENT!!

LB Steak - Santana Row
Responded on November 29, 2020

Dear Karen B, I just wanted to reach out and say that it was a pleasure to host you! Thank you for your kind review and we look forward to having you visit us again! Jill Egi, Manager

Report

FAQs

You can order delivery directly from LB Steak - Santana Row using the Order Online button. LB Steak - Santana Row also offers delivery in partnership with Caviar, Postmates and Uber Eats. LB Steak - Santana Row also offers takeout which you can order by calling the restaurant at (408) 244-1180.

LB Steak - Santana Row is rated 4.5 stars by 3090 OpenTable diners.

LB Steak - Santana Row does offer gift cards which you can purchase here https://lbsteak.cardfoundry.com.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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