LB Steak - Santana Row

4.5
3164 Reviews
$31 to $50
American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 3164 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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OT
OpenTable Diner
San Francisco
1 review
Dined 2 days ago
Overall5food5service5ambience5

This place is great. Great food and service.

CO
CherylO
San Francisco
1 review
Dined 2 days ago
Overall1food2service3ambience1

Took my two Aunts here for birthday lunch. My Aunt enjoyed her steak but wanted a plain baked potato with sour cream. Not on the menu and not able to accommodate her request. My husband also had a steak and wanted a plain baked potato as well. My Chicken sandwich was awful. We both ordered a glass of wine and the pour was like something you get at a wine tasting. Expensive, music was way too loud and no one in the dining room.

M
Marie
San Francisco
15 reviews
Dined 7 days ago
Overall5food5service5ambience4

Filet Mignon was excellent, very tender and side dishes were great. Waiter was very friendly.

CG
CortneyG
Hawaii
2 reviews
Dined on May 9, 2021
Overall3food3service3ambience2

Went for Mother's Day brunch, they were out of a lot of items. First they brought us another table's food. Then took it away and swapped out the tater tots and gave it to the correct table after we had already had it in front of us. Talk about gross and dangerous during this pandemic. I feel bad for those people who got used food. Then when our food came my mimosa was warm, they messed up a gin and tonic, and my sisters steak was totally unseasoned. Definitely not worth the $200 price tag for three people. Won't be back.

M
Marie
Hawaii
2 reviews
Dined on May 9, 2021
Overall1food1service1ambience1

The food had absolutely no flavor, not even salt or pepper. I asked the hostess if they had a gluten free menu and she talked to me like I was stupid and thought gluten free wasn't a real thing when I have Celiac's. Our server would disappear and we would be stranded waiting 20 min to order drinks, another 20 for food, and then 30 minutes to wait for our check. The servers kept coming over to stare at down my dress. I would never recommend anyone to come here and I don't think I will ever go back.

OT
OpenTable Diner
Central Coast
1 review
Dined on May 8, 2021
Overall5food4service4ambience4

Good times. Respectable staff

R
Richards
San Francisco
2 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Great meal as usual.

OT
OpenTable Diner
San Francisco
5 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

It was an amazing meal. The service was incredible and food was delicious!

BL
BerniceL
San Francisco
1 review
Dined on May 8, 2021
Overall3food5service1ambience2

The food was delicious! However, service was terrible or should I say there was no service. We waited close to 20 mins until a staff member would even look at us. Took another 20 mins to get water.

DD
DavidD
San Francisco
1 review
Dined on May 7, 2021
Overall4food4service5ambience3

Server was great and very responsive and enjoyable. We wanted to sit in the enclosed area of the patio but receptionist wanted everyone to be together for the ease of the waiters, thus it was a bit cold but we survived.

LL
LauraL
San Francisco
8 reviews
Dined on May 7, 2021
Overall5food5service5ambience4

Ken, our waiter, was outstanding! He went above and beyond! We loved him and the food was outstanding! We had Pork belly and bone marrow appetizers! All of us had Steak! Terrifically cooked and tasted so wonderful! Kudos to LB Steak House!

OT
OpenTable Diner
Central Coast
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Food was great! Will be back very soon.

M
vipMfinneran
San Francisco
25 reviews
Dined on May 7, 2021
Overall4food4service4ambience4

One of a must place to eat.

The quality of steak is excellent.

Would love to go back.... i understand there is another one in San Ramon which is much closer to where i live.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on May 7, 2021
Overall5food5service5ambience5

Fantastic outdoor dining experience. We’ve missed dining here and will be back soon.

LB Steak - Santana Row
Responded 4 days ago

Good afternoon, Thank you for dining with us, really glad you enjoyed your time with us. We cant to have you back in with us soon. Best, Mark Mills General Manager Lb Steak Santana Row 334 Santana Row 408.244.1180

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OT
vipOpenTable Diner
Las Vegas
8 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

Wonderful service and the manager took great care of us highly recommend it!

M
Mike
Hawaii
2 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

No disappointments - Ozzy was an excellent server and we very much enjoyed the well prepared and delicious foods!

TB
TerriB
San Francisco
1 review
Dined on May 6, 2021
Overall5food5service5ambience5

Service was very good. Food excellent. Service was awesome. I would return

OT
OpenTable Diner
San Francisco
1 review
Dined on May 4, 2021
Overall5food5service5ambience5

Best time! George was a good server.

LB Steak - Santana Row
Responded on May 7, 2021

Good afternoon, Really glad you enjoyed experience with us, George does a great job for us and we are lucky to have him. Feel free to request him next time you are in. We look forward to having you back soon! Best, Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

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OT
OpenTable Diner
San Francisco
2 reviews
Dined on April 30, 2021
Overall4food3service4ambience4

Some of our steaks were dry but overall it was ok

OT
vipOpenTable Diner
Minneapolis
6 reviews
Dined on April 30, 2021
Overall4food5service5ambience4

Reception very uncooperative

OT
OpenTable Diner
Las Vegas
1 review
Dined on April 30, 2021
Overall5food5service5ambience3

The waiter was awesome!!! My husband was late and he timed our dinners perfectly!!

LB Steak - Santana Row
Responded on May 4, 2021

Good afternoon, Thank you for taking the time to write this review, we love to recognize our staff, by chance do you remember who your server was? Very glad that you had a great experience with us, and we look forward to having you and your husband back soon!! Best, Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

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OT
OpenTable Diner
Las Vegas
1 review
Dined on April 30, 2021
Overall2food3service1ambience2

Hostess made drunk remarks about not being able to find my reservations on April 30th. Entire time after refusing to seat me and my fiancé she was looking at may 8th. There was one table occupied in the whole restaurant at the given time too. Sucks for somewhere we were super excited to try for the service to lack entirely. But really the next time you don’t see someone’s name please double check the day your viewing and when you’re wrong don’t make a joke of “no more drinking on the job.” Came to a professional dinner and it lacked.

KH
KimberlyH
Dallas
1 review
Dined on April 29, 2021
Overall5food4service5ambience5

A little overpriced. My steak was great, however, I ordered bernaise sauce and it came very lumpy and watery and tasted like straight butter- not how it should be. I sent it back snd they said it would take 45 min to make more.

Wine selection- they were out of several things but they recommended something that turned out to be very good.
Overall it was nice but still overpriced.

LB Steak - Santana Row
Responded on May 4, 2021

Good afternoon Kimberly, Thank you for taking the time to write this review our your dining experience with us at LbSteak. I'm glad to hear that overall your enjoyed your experience, but I am sorry for the few missteps during service regarding wine and the béarnaise sauce was not correct. I'm glad that we were able to find a wine for you that you enjoyed. We look forward to having you dine with you us again. Best, Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

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BC
BrandonC
San Francisco
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Phenomenal atmosphere and out of this world flavor!!

GE
GoodEater
San Francisco
46 reviews
Dined on April 23, 2021
Overall3food3service4ambience2

Had reservations, requested to be seated under the tent since we had opted for outdoor seating. We’re told we couldn’t have an available table because it was “reserved”. They did try to find us a more suitable table but it was still an odd experience.

JK
JinK
San Francisco
13 reviews
Dined on April 20, 2021
Overall5food5service5ambience3

As usual, the staff at LB were the stars. Despite the outdoor dining, the bartender (Paolo) and our server made the dinner a very pleasant and productive experience for myself and my guests. The food was good and wine selections were also good.

LB Steak - Santana Row
Responded on April 26, 2021

Good afternoon Jin, Thank you for your continued support of LbSteak. We are very thankful for our team, and Paolo is an incredible Lead Bartender. We look forward to having you back again soon. Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

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CP
CPkinder
Las Vegas
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Our server, Chris, met our every needs. He was honest, funny, and kind to us. He was truly wonderful and made the experience a 10/10 and I hope to come back soon.

LB Steak - Santana Row
Responded on April 26, 2021

Good afternoon, Thank you for taking the time to share your experience and your kinds words regarding service. Really glad you enjoyed your time with us. We look forward to having you back, and please free to ask for Christian again on your next visit. Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

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JG
JakeG
San Francisco
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Our server Michael was fantastic, and the food was superb. They have a new cocktail list that provided some delicious drinks, as well.

K
Kyle
San Francisco
5 reviews
Dined on April 16, 2021
Overall2food3service4ambience4

LB steak has great ambiance and service, but the food does not live up to the expectations. The biggest disappointment was the steak which fell flat in flavor and execution. I paid extra for a wagyu cut which tasted like a normal cut. The menu is very hit or miss and not worth the extremely high prices.

DR
DanR
Central Coast
11 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Service was exceptional, very attentive. We were celebrating our anniversary and they provided Champaign, making us feel special.

CP
ChiragP
Dallas
2 reviews
Dined on April 14, 2021
Overall1food1service1ambience1

for being a steakhouse the service is not great at all, food quality is very poor. store bought steaks are better. the dry aged steak not worth it at all poor quality. sides were okay. never will go back again. was extremely unhappy with the food.

D
vipDisappointedtriathlete
Nashville
26 reviews
Dined on April 13, 2021
Overall3food3service4ambience2

Overpriced for patio dining and a mediocre cut of steak. Service was good enough considering the patio set in the street but not at all as good as recommended.

G
Gigi
Orange County
2 reviews
Dined on April 13, 2021
Overall5food5service5ambience4

Outside dining was set up nicely but if you weren't near the resturant directly, the ambiance was off and you couldnt hear the resturant's music

OT
OpenTable Diner
San Francisco
1 review
Dined on April 13, 2021
Overall5food5service5ambience5

Amazing food, great ambiance, excellent service. I recommend this place!

TA
ToriA
San Francisco
2 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Amazing time celebrating my husband's birthday at LB Steak! I was the dreaded vegan customer at a steakhouse but our server was so accommodating and asked the chef to make something special for me. Drinks were fabulous and my husband raved about his Rib Eye! Definitely will be back!

j
jjjin
San Francisco
1 review
Dined on April 10, 2021
Overall3food3service2ambience4

Made a reservation for outdoor seating . Host took my group first to indoor seating. Asked for outdoor seating, host responded there isn't any outdoor seating available. Show the host reservation confirmation. Host rolled her eye then took my group to outdoor seating. Ordered 2 filet minor, 3 rib eye. Both filet came out very over cooked (one actually burned outside pretty bad). Server took the meat back and brought new one. Server was really nice and treated my group very well. Would have all 5 star experience if it wasn't for the host and the meat.

AJ
AprilJoy
San Francisco
1 review
Dined on April 9, 2021
Overall5food5service5ambience3

Great food, great service. Only downside was the incredibly loud muscle cars that insisted on driving by every 30 seconds. That’s not really their fault though.

OT
OpenTable Diner
San Francisco
5 reviews
Dined on April 9, 2021
Overall4food5service2ambience3

Food was exceptional but the service was questionable despite the price. They are in the expensive side in the Santana Row, but I did not mind paying for the high price since the food quality met the standard. However I was very disappointed with the service, especially the greetings where they made us to wonder around outside in the crazy wind, understandable due to Covid, but they could gave us menu to look at. Another factor was the server pretty much “threw” the sauce plate after seeing us without any explanation.

Our main server was above average, friendly and professional. We really liked him and he made us comfortable.

But other waiters and waitress were unprofessional, careless, and rude to an extent. Maybe we were overreacting? But we were the only Asian during that time frame and knowing what has been going on in the U.S in regards to the Asian-Hate, the service delved us to think that way, especially seeing that unprofessional servers having a joyful conversation with White people.

s
vipsunny
Los Angeles
12 reviews
Dined on April 8, 2021
Overall1food1service3ambience1

I was disappointed with their food!

ER
vipErnestoR
San Francisco
6 reviews
Dined on April 7, 2021
Overall4food4service5ambience4

Easy to reserve, options for inside/outside, great table service

FAQs

You can order delivery directly from LB Steak - Santana Row using the Order Online button. LB Steak - Santana Row also offers delivery in partnership with Postmates and Uber Eats. LB Steak - Santana Row also offers takeout which you can order by calling the restaurant at (408) 244-1180.

LB Steak - Santana Row is rated 4.5 stars by 3164 OpenTable diners.

LB Steak - Santana Row does offer gift cards which you can purchase here https://lbsteak.cardfoundry.com.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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