LB Steak - Santana Row

4.5
3263 Reviews
$31 to $50
American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 3263 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
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TC
vipTamaC
San Francisco
9 reviews
Dined 2 days ago
Overall3food2service5ambience5

My husband and I frequent this LB Steak. Last night I took a guest and my steak was marginal at best. It was more like a cheap steak house steak and it tasted fishy like you are cooking fish on the same grill. The vegetable pepper garnish was fishy too. Our waitress was so helpful and hospitable. It was a business dinner so I didn't want to complain. But it was not a good steak.

AH
AndyH
San Francisco
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Excellent as usual. The bar drinks were very well made (Manhattan, and a Don Julio with ice).

As for dinner, everything was wonderful. The filets were prepared as we asked, and the sides (macaroni & cheese, onion rings, and mashed potatoes) were very tasty. The server even comped the mashed potatoes because it was a mistake.

Had several good wines with dinner, from a variety of regions. The wine list also looked very good.

Had the chocolate chip bread pudding with a couple of ports for dessert, all very yummy.

All in all, a very good experience on a Saturday date night.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing time , great staff, great food! Highly recommend

OT
OpenTable Diner
New York Area
4 reviews
Dined 5 days ago
Overall3food3service3ambience3

Price not worth it. They should change the name to just LB leave out Steak, some guest may confuse it to a real steakhouse and would be very disappointed. PLEASE MAKE SURE YOU CHECK THE MENU FIRST BEFORE GOING. 50% of your bill is because LB is off Santana Row in San Jose second class to Rodeo Drive. Might as well go to a Franchise steakhouse “Ruth Cris”. Service was Superb only reason why I didn’t give it a 1 star.

JK
JinK
San Francisco
14 reviews
Dined 7 days ago
Overall4food3service5ambience4

Usual positive experience at LB. The lobster roll was slightly below their usual high standards but oysters were fresh and steaks were all well prepared.

LG
LaurelG
San Francisco
1 review
Dined 7 days ago
Overall5food5service5ambience5

The service was great. I really appreciated it when our server noticed that the sun had shifted and one of the people I was dining with was in the sun and they quickly fixed the canopy so she wouldn't be in the sun. Sounds minor to some people but for us it meant a lot that we didn't have to chase someone down to have it fixed. The food came out quickly and was beautiful and was really good. We'll be back.

AB
AvianB
San Francisco
2 reviews
Dined on September 9, 2021
Overall4food3service4ambience5

Food was too salty and overpriced. Nice place for a date or birthday.

s
vipstephaniem
San Francisco
7 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

Love this place it is awesome for lunch or dinner

JP
JamesP
Dallas
1 review
Dined on September 6, 2021
Overall3food2service5ambience5

BIG complaint-what they
claim was 35 day dry aged, was NOT. And chewy. $70 rip off. I wasn’t pleased, nor fooled. Shame on them.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on September 6, 2021
Overall4food5service5ambience3

Service and food was great. Dinner out with sister was great as service and food was great

OT
OpenTable Diner
San Francisco
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

Great meal with fantastic service.

OT
OpenTable Diner
San Joaquin
2 reviews
Dined on September 6, 2021
Overall4food4service4ambience5

Went for my wife's birthday lunch. Ordered NY strip with onion rings and brocilini. There was about a 45 min wait from when we ordered to the time we got our food. Last time I visited they served beer battered onion rings this time around they had forgot about my order and by the time they did come out I was already done with my steak and the onion rings were not beer battered but the normal kind crunchy kind.

If the steak wasn't so good I wouldn't come back. Hoping this was a one off.

OT
OpenTable Diner
San Francisco
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Great food/great service

R
Rigo
San Francisco
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Amazing!! The manager came out and greeted us which made the experience even better. Thank you

T
Tone
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Excellent food and our waiter was excellent. Just a bit pricy. Adds up quick if you’re not careful :-)

OT
OpenTable Diner
Tampa
4 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

Great date night! Amazing food, impeccable service, and wonderful ambiance. We would go back again without a doubt.

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

We had an amazing time and great customer service

OT
OpenTable Diner
San Francisco
1 review
Dined on September 3, 2021
Overall4food4service5ambience5

Food was a bit overpriced for the quality

OT
OpenTable Diner
1 review
Dined on September 1, 2021
Overall5food4service5ambience5

The service and ambience were terrific, and the food was wonderful. I’ll definitely be back.

OT
OpenTable Diner
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

Just a hang out and I like our server because he’s a cool guy and a hardworking server! He is great and awesome. The food is great and awesome! Not just good but I’m talking about awesome!

FF
FoodFamily
New York Area
1 review
Dined on August 30, 2021
Overall2food3service2ambience2

As far as steakhouses go, this was just ok. Steaks were borderline over cooked. Wait staff were over the top and insincere. Everything we ordered was our servers “absolute favorite”. I would recommend one of the more traditional options if you are looking for a special experience.

TB
vipTBone
San Francisco
9 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Waiter and the lady that helped at our table was pleasant and extremely friendly. Also, the manger came to talk and make sure the service and food was as expected. Definitely will be back.
Thank you.

JQ
vipJQGP
San Francisco
3 reviews
Dined on August 27, 2021
Overall2food4service5ambience1

Horrible job creating temporary outdoor dining experience. Dirty, tacky turf, bare tables, dirty dishes piled up. Think county fair beer garden on asphalt - expect more from LB Steak.

J
Jahrin
1 review
Dined on August 26, 2021
Overall4food4service5ambience5

This is our second time to eat at LB STEAK. We ordered a pork belly and salad for a start. We love the salad, but the pork belly is not that much. Steaks are good especially the New York steak but my husband’s fillet mignon is a little bit dry. We requested for an anniversary dessert which was so good and it’s on the house . The service was good too. Overall we were happy with our anniversary dinner at LB STEAK. We will definitely come back and recommend this restaurant .

CB
CalvinB
1 review
Dined on August 24, 2021
Overall5food5service5ambience5

Everything is perfect, except we the pawn is too salty.

FT
FrankT
San Francisco
1 review
Dined on August 22, 2021
Overall5food5service5ambience5

Wonderful dining experience. Food was exceptional. Staff were very pleasant and dedicated to give us an enjoyable dining adventure!

V
Vanessa
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great restaurant! Loved everything about it !! Will definitely be going back!!

GM
GuyM
San Francisco
1 review
Dined on August 21, 2021
Overall2food2service3ambience2

Overall, a disappointing experience.

The staff had not bothered to set the table and we had a long, long wait for napkins and utensils while the bread and butter sat.

The main courses were underwhelming. The aged ribeye, ordered medium, was closer to medium well. It was dry and difficult to chew. The seared scallops, ordered as a side entre, were delivered to the table cold. We told the waiter, but he made no offer to help with that. Those scallops might've been ok in a salad, but as an entre they were quite unappetizing. Though mostly uneaten, we were charged full price for that.

The filet, ordered medium plus, had a nice crust but was completely rare on the inside. The waiter agreed and offered to re-fire that steak, but at that point we didn't trust the kitchen and turned down that offer.

The chocolate lava cake was tasty, but the center, which one breaks open the cake should be warm and flowing (like lava!), it was more the consistency of a firm pudding.

The mixed drink was fine, but overall, it was a very below average steakhouse experience at a premium price in a very noisy venue. I've enjoyed good food and service at LB's Menlo Park restaurant, but I strongly suggest diners steer clear of the Santana Row location. I know I will.

AS
vipAdamS
San Francisco
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Nice restaurant with very tasty food. We went to celebrate a birthday and had a very nice time.

RP
RebeccaP
San Francisco
6 reviews
Dined on August 21, 2021
Overall3food4service4ambience4

Good food, expensive. We had a reservation for 5:15 - basically, no one was there when we arrived, but yet we were told we had to wait a while. We questioned that, and then were seated - right by a big table of noisy people ! Not cool, when there were several options available !

MS
MelissaS
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Amazing food and great service. We had the pleasure of having Christian as our server, and he made it a very memorable experience for us. Would definitely recommend place and come back.

OT
OpenTable Diner
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Very good food and excellent service!

J
vipJoshua
San Francisco
37 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Excellent service as always.

G
Graham
San Francisco
12 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

I ordered the wagyu steak, mushroom and mashed potato sides with a house salad. Food was delicious! Th steak was juicy and succulent while the mushrooms were cooked just right. It was a meal worth driving for.

TE
ThomasE
San Francisco
12 reviews
Dined on August 19, 2021
Overall2food4service2ambience2

They are struggling in my opinion. Use to be great service, but tonight, appetizers served with not silverware, no plates, had to ask. Dinner served on small plates, not dinner plates.
My guests repeatedly asking server (s) anyone we could get attention from for water, plate, missing items.
Repeatedly told after order “sorry, our menu is out dated and we are out of that” .
My bill tonight was over $2k before tip, which I struggled to leave, but I did. I was embarrassed and greatly disappointed!!

I understood tough times, but this was simply bad service. (Note, waiter has worked there a long time, not new)

CN
ChrisN
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

Celebrated my Mom’s birthday at LB Steak. She had never been there before. The food was Amazing and the service was fantastic. We had a phenomenal time 😀!!!

MA
MooseA
San Francisco
11 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

They just do steaks really, really well. This is our go to for birthdays.

EB
EmilyB
Minneapolis
11 reviews
Dined on August 18, 2021
Overall3food4service3ambience5

The outdoor patio was a great spot. The service was very mediocre for the price and the food was good but not great. I would find another spot for a nice dinner next time.

L
Lorenc
1 review
Dined on August 17, 2021
Overall4food4service5ambience5

We came to celebrate our wedding anniversary. The lobster bisque, entrées and meat cuts were really good. The side dishes were ok. We preferred the side dishes from Alexander's Steakhouse. The service from the waitress was excellent. The atmosphere is also clean and everyone is wearing masks. So we would totally recommend this place as we felt safe and the food and drinks were also good!

MS
vipMarS
San Francisco
14 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

Excellent food and service. I got treated to lava cake since it was my birthday! Very pleasant experience. We will come back.

FAQs

You can order delivery directly from LB Steak - Santana Row using the Order Online button. LB Steak - Santana Row also offers delivery in partnership with Postmates and Uber Eats. LB Steak - Santana Row also offers takeout which you can order by calling the restaurant at (408) 244-1180.

LB Steak - Santana Row is rated 4.5 stars by 3263 OpenTable diners.

LB Steak - Santana Row does offer gift cards which you can purchase here https://lbsteak.cardfoundry.com.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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