LB Steak - Santana Row

4.5
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2800 Reviews
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$31 to $50
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American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!
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Specials

Christmas Eve Special Menus & Offers

Spend a mirthful, merry Christmas Eve at LB Steak! Open from 12-8 PM, serving holiday inspired menu additions, along with a reduced all day dinner menu. It’s not too early to reserve today!

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Raise your glass and toast to 2020, and ring in the New Year in style at LB Steak! Opening at 11:30 AM, with last seating at 9 PM. We are serving a reduced all day dinner menu along with holiday inspired menu additions. Book your NYE party, date night, or girls’ night out today!

Tuesday, December 31, 2019

What 2800 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
77% of people would recommend it to a friend
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OT
San Francisco
1 review
Dined 18 hours ago
Overall4food4service5ambience4

Our server Hailey(?) was the best, took real good care of us!

LG
Washington DC
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Amazing steaks and fantastic wine pairing. We were here to celebrate a birthday and had a wonderful experience. Definitely coming back!

LB Steak - Santana Row
Responded 2 hours ago

Hi LadyGray, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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CR
1 review
Dined 5 days ago
Overall5food5service5ambience5

This place was amazing. Waiter staff was fantastic. Food was delicious and ambiance was phenomenal.

LB Steak - Santana Row
Responded 2 hours ago

Hi Carlos, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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GR
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Will be back! Steaks are very delicious! We live in Hawaii!

LB Steak - Santana Row
Responded 2 hours ago

Hi GRodJr, We're so excited you came to visit us during your trip from Hawaii! Please let us know the next time you are on your way in. I'd love the chance to stop by and say hello! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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LC
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience3

Super friendly server. Lobster roll was a favorite.

LB Steak - Santana Row
Responded 2 hours ago

Hi Liz, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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RT
1 review
Dined 5 days ago
Overall5food5service5ambience5

This is a nice place with great ambiance to have lunch or dinner with. The meal value was great and what I ordered came with a cashew cookie dessert that taste so good. Yummy in my tummy. Need to bring my family back.

LB Steak - Santana Row
Responded 2 hours ago

Hi Rowena, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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RS
San Francisco
1 review
Dined 6 days ago
Overall5food5service5ambience5

Whenever your in the mood for a great steak, a real steakhouse special occasion or just a great meal with you and your better 1/2

LB Steak - Santana Row
Responded 2 hours ago

Hi Rich, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great for thanksgiving day

LB Steak - Santana Row
Responded 2 hours ago

Hello, Thank you so much for the 5 star review and for choosing LB Steak to spend your holiday with! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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MB
San Francisco
2 reviews
Dined 7 days ago
Overall2food2service2ambience1

We went there for Thanksgiving dinner last year, 2018, and if I were to write a review about that I'd probably give it four stars only because they sat us at a table near the kitchen and it was too crowded otherwise the food was fantastic!

But this year they get two stars; One star is because I didn't have to cook, and the other star is because I didn't have to clean up. All their other stars were used up because they had their bland pedestrian menu underneath a bunch of spiciness.

Let's start with the bread: they came around with cornbread. Recently America's Test Kitchen had their 20th anniversary of their best recipes and in one of the best recipes was corn bread with a particular ingredient that made the cornbread worthy of their top 10 recipes. Guess what that ingredient was, wait for it, drumroll please... Fresh corn! LB steakhouse decided to put jalapeños in theirs.

Last year the warm corn bread was very corn tasting and served with warm honey butter - yum! Guess what was sprinkled on the ice cold butter - yep - pepper.

The next item is soup, let's talk about that; It was butternut squash and sweet potato and would've been great had the spicy toping been placed on the side for people who don't necessarily want spicy.

The main dinner plate consisted of turkey (waiter said turkey was prepared as sous vide turkey roulade, however nothing was rolled & filled on our plates, just pieces of turkey), mashed potatoes with gravy, green beans with pepper - again what is with the spice? Cranberry sauce which would've been OK but it was too spicy again! The seasoning they put in would've been fine had they used less of it. And ice cold dinner rolls.

The dessert was an apple tart. Why they would not have pumpkin pie is beyond me - I don’t have anymore room but I did review them on Yelp as a two star

S
1 review
Dined on November 28, 2019
Overall3food3service5ambience5

This place was amazing when it first opened. Last two times we’ve had issues with food. First time cold, last time the steak wasn’t cooked how we asked and not a good enough taste for a steak house. Service was great.

LB Steak - Santana Row
Responded 2 hours ago

Hi Soso, Thank you very much for taking the time to write this review and for giving us your honest feedback. We are so very sorry to read that we failed to meet your expectations or our own. Our only goal is to give you a perfect experience every time you dine with us. I would love to speak with you further, at your earliest convenience, if possible. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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LB
San Francisco
1 review
Dined on November 23, 2019
Overall5food5service5ambience4

This is a real deal steak house. Went here for my husband’s birthday last weekend. Great friendly service and were given an amazing birthday dessert. Highly recommend the mac and cheese as well as the bacon whiskey jam flatbread with brie - in addition to their signature whiskey cocktails and steak, pretty course. Would definitely go back!

A
Sacramento
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Great food and great service from our waitress April! Had a double birthday and she was the best making sure we were taken care of! Highly recommend the tomahawk. Still drooling!

OT
San Francisco
1 review
Dined on November 21, 2019
Overall5food5service5ambience5

Wonderful quality in service and food. Would recommend to anyone who wants to make dinner meaningful.

LB Steak - Santana Row
Responded on November 25, 2019

Hello, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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MS
San Francisco
1 review
Dined on November 18, 2019
Overall4food4service4ambience4

Nice place to enjoy dinner and conversation. Steak is nice, of course, and sea food is also nice.

LB Steak - Santana Row
Responded on November 25, 2019

Hi Manji, Thank you so much for taking the time to write this review! We would love to know what we could improve to receive 5 stars in the future! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
Hawaii
3 reviews
Dined on November 18, 2019
Overall5food5service5ambience5

Good food, ambiance, and service.

CN
San Francisco
1 review
Dined on November 16, 2019
Overall4food5service5ambience3

The only thing was the cups was not washed clean. I can still smell am odor while drinking my cocktail, which made me not even wanting it anymore after one sip.

LB Steak - Santana Row
Responded on November 25, 2019

Hi Cyndi, I am so sorry to read that the cup had an odor to it. That is completely unacceptable and I hope our team corrected it for you. Please feel free to reach out if you would like to discuss further. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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k
San Francisco
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Birthday celebration for a friend

LB Steak - Santana Row
Responded on November 25, 2019

Hi Kozmos, Thank you so much for choosing us to celebrate your friend on such a special occasion. We are honored to be part of their special day! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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JG
San Francisco
4 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Whenever I think of good steak I think of LB. This is my go to for any special occasion. I’ve been here at least 5 times this year. I always enjoy their 35 day dry aged ribeye. The cut is consistently enjoyable and soft. The fat comes out perfectly the way they age it and grill it. The sauce is very good as well. We always enjoy their appetizers and sides including; the calamari, Cesar salad (if you’re on a date they split the salad in half which is just perfect!), the onion rings and garlic fries. Also even the bread is amazing. We love the olive bread here. Best tasting olive I’ve ever had. I just wish they would offer you oil and vinegar. The butter is fine, but I would prefer oil and vinegar. Also I adore the desert here. The chocolate lava cake is out of this world. Easily the best desert I’ve had at any steak restaurant. Our main server Lenny is great and he remembered us from our last visit. Great establishment and even better food!

LB Steak - Santana Row
Responded on November 25, 2019

Hi Joseph, Thank you so much for this amazing review! We're honored that you choose us for your special occasions and look forward to being part of many more in the future. We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
San Francisco
1 review
Dined on November 14, 2019
Overall3food3service3ambience2

Good menu and good steaks.
Ridiculously-expensive wine list.
Service was attentive and very professional but felt much too rushed. For the price I want to truly enjoy the experience and take my time. Not feel like I’m on the clock.

LB Steak - Santana Row
Responded on November 25, 2019

Hi There, Thank you so much for taking the time to write this review. We are so sorry to read that you felt rushed through your experience though. That should never be the case, as we want all guests to have a relaxing and enjoyable experience. If you would like to discuss further, you could reach me directly. I'd be happy to hear more of your thoughts. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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DM
Palm Springs
3 reviews
Dined on November 10, 2019
Overall2food3service3ambience4

We really wanted to try a local steak house to treat our son who moved to San Jose a couple months ago. Our waiter really tried to give us as much of a pleasant experience as possible but said that due to the chef being in a bad mood it was just going to be an off night overall. I ordered the pork chop and was told after a few minutes that they were out of them. We tried ordering broccolini since it was on the menu in another combo and after a few minutes were told the chef wouldn't accommodate. My son ordered the NY Strip medium and it came out more rare. Waiter offered to take remainder back to sear it again but we felt it should have been done that way from the start. For what you pay at this place (and all fine steak restaurants) you expect a certain amount of "we want to make you happy" moments. Lastly, after waiter apologized for the umpteenth time, we did not get any offer of adjustment to the bill. Just not feeling the love from this place

LB Steak - Santana Row
Responded on November 14, 2019

Hi Dann, Thank you so much for taking the time to write this review and give us your honest feedback. I am very concerned about everything you have mentioned and would truly appreciate the opportunity to speak with you further over the phone. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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CR
San Francisco
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Our server was amazing, the food was great, and the restaurant is very nice.

LB Steak - Santana Row
Responded on November 12, 2019

Hi Cynthia, Thank you so much for the 5 star review! We look forward to hosting you again soon! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
Richmond
2 reviews
Dined on November 9, 2019
Overall2food3service3ambience3

We have been to LB before and had a wonderful time with great food and service. We considered it fine dining, but when we arrived we were first seated at the most back table near the entrance to the kitchen. The restaurant was not crowded and it was early, 5:45pm, so we asked for another location. We were moved to a better table. The server was nice but we had explained that we were in no rush and wanted to enjoy our cocktails. He asked a few times for our order and we said that was fine, but we were in no rush and could it be paced. We received our appetizer and were a few bites through when our salads were crowded onto our table. We asked those be put back because we weren’t done with our appetizer. Needless to say, being rushed made the dinner uncomfortable and put a damper on our evening. We probably would not go back to LB for a nice occasion.

LB Steak - Santana Row
Responded on November 14, 2019

Hello, Thank you so much for taking the time to write this review and give us your honest feedback. I am terribly sorry to read that you felt rushed through your experience and received service that was anything less than completely stellar. I would love to speak with you further over the phone is possible to hear your thoughts further. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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J
San Francisco
2 reviews
Dined on November 9, 2019
Overall4food5service4ambience3

Really good steaks. We ordered dry aged NY strip and boneless rib-eyes. Nice side dish options. Most all menu items are a la carte. We had noted on our reservation that we were celebrating a birthday but it was not acknowledged by any staff...somewhat disappointing.

LB Steak - Santana Row
Responded on November 12, 2019

Hi There, Thank you so much for taking the time to write this review. I'm so sorry we failed to acknowledge your celebration. I would like to assure you that it truly is important to us and we appreciate you choosing us to help honor your special occasion. I would love to speak with you further, at your earliest convenience, if possible. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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A
Minneapolis
2 reviews
Dined on November 8, 2019
Overall5food5service5ambience4

Great place for parents night out. 👍🏻😁

LB Steak - Santana Row
Responded on November 10, 2019

Hi Angel, Thank you so much for the 5 star review! We look forward to hosting you for another parents night out in the near future! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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b
Sacramento
3 reviews
Dined on November 2, 2019
Overall3food4service4ambience4

too pricey. they have priced themselves in the same category as Ruth's Chris & Mortons but the portions are too skimpy to compete with those establishments.

LB Steak - Santana Row
Responded on November 7, 2019

Hi Bronco, Thank you so much for your review. We are sorry to read that we failed to meet yours or own expectations though. Our goal is to provide you with an experience that you feel is worth every penny and then some, every single time! If possible, I would love the opportunity to speak with you further! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
San Francisco
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

Mom visiting from France

LB Steak - Santana Row
Responded on November 7, 2019

Hello, Thank you so much for the 5 star review! We hope to see both you and your mother again soon! Hopefully, you don't have to wait to return before your next visit though! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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JC
1 review
Dined on October 28, 2019
Overall1food1service3ambience2

The first time I went to LB it was great a few years ago. This time the scallops were cold and had sand in them. The bread was cold. The potatoes were hard and not cooked all the way. The steak was overcooked and dry. It is not worth the money I spent. I will not be going back.

BA
San Diego
2 reviews
Dined on October 26, 2019
Overall3food3service5ambience4

The steaks are good but other items (lobster bisque and Mac and cheese are very bland).

LB Steak - Santana Row
Responded on October 30, 2019

HI Brenda, Thank you so much for taking the time to write this review and for giving us your honest feedback. I would love the opportunity to speak with you further, at your earliest convenience, of course. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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j
1 review
Dined on October 24, 2019
Overall5food5service3ambience4

Fantastic food as always, but the service was below the usual standard. They also ran out of the 2 different bottles of wine we ordered. We may have just been very unlucky, but it seemed weird.

LB Steak - Santana Row
Responded on October 30, 2019

Hello, Thank you so much for your honest review. I would love to speak with you further to understand what we could do to improve our service. We want you to have the incredible experience you deserve every single time. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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CR
San Francisco
10 reviews
Dined on October 20, 2019
Overall4food5service3ambience5

I love eating at LB. The food rocks every time. Generally, the service is outstanding. Last night, not so much. The food was as great as usual, but the service lacked. Water glasses went unfilled, sauces were forgotten, the check was wrong. I chalk it up to a bad day. Won’t keep me from returning.

LB Steak - Santana Row
Responded on October 30, 2019

Hi Clint, Thank you so much for taking the time to write this review! I'm so sorry to read that service was not up to the usual standards. I would love to speak with you further to understand where we missed the mark. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
San Francisco
2 reviews
Dined on October 20, 2019
Overall5food4service5ambience5

Excellent service! Lobster roll was delicious, French dip wasn’t as great but service and ambiance made up for it.

LB Steak - Santana Row
Responded on October 30, 2019

Hi There, Thank you so much for your feedback! I'm so sorry to read that your lunch was anything less than perfect. The French Dip is a personal favorite of mine so we will absolutely check with our chefs to see where we may have missed the mark. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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RT
1 review
Dined on October 19, 2019
Overall4food4service4ambience4

The menu doesn't have a lot of options but the food was good

LB Steak - Santana Row
Responded on October 30, 2019

Hello, Thank you so much for taking the time to write this review! We would love your feedback and what kind of options you would be looking for. Your input is invaluable to us! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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HR
San Francisco
1 review
Dined on October 19, 2019
Overall2food1service2ambience3

Service was slow, god was under seasoned.

LB Steak - Santana Row
Responded on October 30, 2019

Hello, Thank you for taking the time to write this review. We would love to hear back from you as to what we could do to better improve your experience. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
New York Area
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Food was excellent. My fiancé got the Cowboy and it just melted in your mouth. They were very helpful with seating arrangements outside and checked on us all the time. Definitely will be going back.

OT
Orange County
1 review
Dined on October 17, 2019
Overall5food5service5ambience5

First class all the way!!

LB Steak - Santana Row
Responded on October 30, 2019

We think you're first class all the way! Thank you for the 5 star review! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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MK
San Francisco
3 reviews
Dined on October 13, 2019
Overall5food4service5ambience5

It was my mom’s birthday. The service was excellent.

LB Steak - Santana Row
Responded on October 30, 2019

Hi There, Thank you so much for choosing us to celebrate your mom with! We hope to be part of your families next big day! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

Went w my friend Carlos and the Yard House was an hour wait so why not try something new so then we got LB Steak and it was good. The scenery was cool and the chefs do know their stuff. Overall 11/10 shoutout to Ozzy he needs a raise the man been in the industry for 20 years and hes from Turkey and knows his craft. im out

LB Steak - Santana Row
Responded on October 30, 2019

This is by far one of the best reviews I've read in a long time! Thank you for the shout out to Ozzy! We are incredibly lucky to have him on our team! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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OT
San Francisco
3 reviews
Dined on October 6, 2019
Overall3food3service3ambience3

Everything went fine; I recommend, however, that you advise your host/maitre’d to stop addressing mature women as “young lady.” As in, “Are you here for a special occasion, young lady?”, and “I’ll show you to your table now, young lady.” He may have selected this greeting as a substitute for “ma’am,” which some women dislike. I would have preferred this term, frankly, rather than this condescending , insincere attempt at flattery.

I appreciate the dilemma, I truly do, when dealing with the public. I know this host wasn’t intending to be insensitive, and had I been able to articulate it at the time I would’ve said what I’ve written. Unfortunately, no one was at the host’s station when I left so I chalked it up to, “Next time I will know how to respond.”

Rest assured I will return to your restaurant.

LB Steak - Santana Row
Responded on October 30, 2019

Hi There, Thank you so much for taking the time to write this review and for giving us your honest feedback. It goes miles to help us improve our guests experience in the future. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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BK
San Francisco
6 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

My 75th birthday. We were greeted by the front desk hostess who wished me a Happy B Day. When I made our reservation I noted it was my birthday. We were seated in a nice table for 2. Our waiter Nick greeted us......again Happy B Day. I started with an Old Fashion. Hubby had a Manhattan. Both delicious. When Nick brought us our cocktails he discussed the menu with wus. The prawn appetizer sounded delicious and it was. For our salad we shared the Summer salad. Very ample for 2. For our Entree we were both going to order the filet. Nick said the Cowboy Rib Eye Steak for two was very good. He told us the kitchen would slice the steak for us. It was just as Nick said. Really good. We did order 2 sides, the summer squash and mushrooms. Both very good. We looked at the dessert menu and chose the Pumpkin Brûlée. Yum! Since it was my birthday our dessert was comped. LB is a very good restaurant. Service was excellent as was the food. Will definitely return.

LB Steak - Santana Row
Responded on October 30, 2019

Hi Bruce, Thank you so much for choosing us to celebrate your birthday! We are so honored to be part of your special day and hope to be part of many more! Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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M
San Francisco
3 reviews
Dined on October 3, 2019
Overall4food3service5ambience5

It was just ok, was disappointed when I ordered a Jack Daniels and Coke, and it came back with Pepsi. Waiter didn't advised it was a Pepsi house. We had ordered a side of mushrooms and it never came out, and when ordering another entrée, we requested no onions, and the kitchen sent it out with chives on them. The food was good, and our server was accommodating, it just wasn't anything special, or didn't separate itself from any other steak house.

LB Steak - Santana Row
Responded on October 30, 2019

Hi Mark, Thank you very much for taking the time to write this review. I am so sorry to read about all of the hiccups in your dining experience and would love the opportunity to show you what LB Steak is truly capable of. If possible, I would truly appreciate to speak with you further over the phone. Warm Regards, Serena Harkey General Manager LB Steak Santana Row 408.244.1180

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