LB Steak - Santana Row

LB Steak - Santana Row​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. D

   Diana

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   本日ご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our waiter, Cory, was fantastic!! The food was so good, but our waiter really made our night!!!
   

   この情報は役に立ちましたか？

2. C

   Crystal

   ロサンゼルス評価・口コミ (2)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Amazing food great experience I’ll always go back
   

   LB Steak - Santana Row1日前に返信済み

   Thanks for the review, Crystal! We're thrilled to hear that you had an amazing experience at LB Steak - Santana Row. It's great to know that our food and service met your expectations. We're delighted that you'll be returning for your future visits. Looking forward to serving you again soon!
   

   この情報は役に立ちましたか？

3. S

   Steve

   ザクセン州評価・口コミ (1)

   4.0

   3日前にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   Service and Food was good. As germans we are not used to the overall noise, so might be here in the future changes doable to achieve a better atmosphere. But many thanks to our Service Team at the table. Very good.
   

   この情報は役に立ちましたか？

4. A

   Amira

   サンディエゴ評価・口コミ (1)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   My boyfriend was a huge fan of the 14 o Australian wagyu steak…would not stop talking about how amazing and incredible it was since he gets it everytime he goes here. But this time around the steak had an interesting marinade on it that it usually isn’t on and we found out it was a new marinade that was started last week. It takes away the flavor of the original Wagyu steak. The beauty of Wagyu is that it doesn’t need a marinade…why would they do that :( but we still love this place just probably would not get the LB Signature Steak again since we knew what the original steak tasted like and this one isn’t half as tasty as the original. The service was amazing, ambiance incredible, and even in a dining room full of people it still felt very intimate.
   

   LB Steak - Santana Row7日前に返信済み

   Hello Amira, Thank you for taking the time to share your experience at LB Steak - Santana Row. We're thrilled to hear that your boyfriend enjoyed the Australian wagyu steak, and that you enjoyed our service and ambiance. We're sorry to hear that the new marinade didn't meet your expectations this time. We take pride in our Wagyu and always strive to provide the best possible dining experience. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve. We look forward to welcoming you back soon for the original Australian wagyu steak, which we're sure will be just as amazing as it was the last time! Best, The Management Team
   

   この情報は役に立ちましたか？

5. M

   Michael VIP

   サンフランシスコ・ベイ周辺評価・口コミ (597)

   3.0

   2025年4月26日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 5

   Fair lunch yesterday afternoon. The dining experience was a bit hit and miss on this visit. We started with their bread service and the calamari appetizer. The calamari was good. This was our first time trying their calamari and we were surprised to find it served in a bowl sitting in the sauce. An odd serving choice. Entrees, my wife went with the salmon and her mother with the chicken, which they both enjoyed. Unfortunately, my meal didn’t go so smoothly. The kitchen missed and then missed again on preparing my filet Mignon. Requested medium rare was served raw! The refire attempt was hardly improved. So, mushy red raw, usually evidence of a steak brought out of refrigeration directly to the grill. Serious rookie grill man mistake! Kind of unimaginable a higher end steakhouse would error so egregiously. For my side, I decided to try their onion rings and they were delicious! Crispy, beer battered variety. Celebrating a birthday, we enjoyed their interesting take on a chocolate ganache cake, spiced up a bit with a Korean spice. Service was attentive and friendly. Atmosphere is pleasant and relaxed.
   

   • 
   • 
   • 

   LB Steak - Santana Row7日前に返信済み

   Hey Michael, Thanks for sharing your experience at LB Steak - Santana Row. We're glad you enjoyed our calamari, onion rings, and chocolate ganache cake. We apologize for the steak preparation mishap. We take pride in delivering top-quality food, and it seems we fell short this time. Your feedback is valuable and we'll work on improving our service. We hope to provide a more seamless dining experience on your next visit. Best, LB Steak - Santana Row Management Team
   

   この情報は役に立ちましたか？

6. L

   Lisa

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   4.0

   2025年4月21日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 1
   4. 雰囲気 3

   Food was great this time! Tender steaks. Service could’ve been improved however since they were slow and never available when we needed it. Also, our server was very pushy with ordering things we did not want.
   

   • 
   • 

   LB Steak - Santana Row7日前に返信済み

   Hi Lisa, We're glad to hear that you enjoyed the tender steaks and found our food great. We're sorry to hear that our service didn't meet your expectations. We strive to provide prompt and attentive service to all our guests, and we apologize if we fell short this time. We appreciate your feedback and will use it to improve our service. We hope to serve you again soon and provide a better experience. Best, LB Steak - Santana Row Management Team
   

   この情報は役に立ちましたか？

7. I

   Isabel

   サンフランシスコ・ベイ周辺評価・口コミ (3)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Went here with for my mothers birthday and was not disappointed! Our server was very personable and made sure to check on us often. The food was on the pricer side but well Wirth the price, me and my partner shared the tomahawk for 2 ( could have easily fed 3 ) my mother had the lobster tail with a petite filet ( very good from what she said) the lobster was not over cooked and had was pretty meaty. My stepfather has the the ribeye which also had a very good flavor. We shared the sides which were very good as well stand outs were the Brussel sprout and the mashed potatoes, the Mac and cheese was pretty plain and middling to say the least but overall delicious food good cocktails great service
   

   • 

   LB Steak - Santana Row7日前に返信済み

   Thanks for visiting us, Isabel! We're thrilled to hear that you and your family had a great birthday celebration at LB Steak - Santana Row. It's great to know that our team was attentive and that you enjoyed our food, especially the tomahawk and lobster tail. We appreciate your feedback on our prices and are glad you found the experience worth it. We're always striving to improve and your feedback will be invaluable. We're also thrilled to hear that you enjoyed the Brussel sprout and mashed potatoes, and that you found the Mac and cheese to your liking. We look forward to your next visit!
   

   この情報は役に立ちましたか？

8. C

   Cheryl VIP

   サンフランシスコ・ベイ周辺評価・口コミ (64)

   3.0

   2025年4月9日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   Not a good value for the money I spent. Both NY Strip steaks at the table were warm and dry. Add that there is a charge for water plus living wage on top of an entree that was not good, it was a disappointing experience.
   

   LB Steak - Santana Row2025年4月13日に返信済み

   Thanks for the review, Cheryl. We're sorry to hear that your experience at LB Steak - Santana Row didn't meet your expectations. We take your comments about the NY Strip steak and the water charge very seriously and will work on improving these aspects. We also acknowledge your concerns about the living wage. We hope to have another chance to serve you better. LB Steak - Santana Row, The Management Team
   

   この情報は役に立ちましたか？

9. M

   Maria VIP

   サンフランシスコ・ベイ周辺評価・口コミ (65)

   5.0

   2025年3月30日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Always a great time at LB's. Lisa was a very good server. Food is always great.
   

   この情報は役に立ちましたか？

10. A

    Angelica VIP

    ラスベガス評価・口コミ (6)

    3.0

    2025年3月30日にご来店

    1. 総合評価 3
    2. 料理 3
    3. サービス 5
    4. 雰囲気 3

    My husband said the state was not that great very thin for ribeye
    

    LB Steak - Santana Row2025年3月30日に返信済み

    Hello Angelica, Thank you for taking the time to share your feedback. We're glad to hear that you found our service satisfactory, but we're sorry to hear that you were not entirely satisfied with the ribeye. We strive to provide the best quality and variety of our dishes, and we appreciate your feedback as it helps us to improve. We hope to have the opportunity to serve you and your husband again soon, and provide a better experience. Best regards, LB Steak - Santana Row Management Team.
    

    この情報は役に立ちましたか？