LB Steak - Santana Row

4.5
3156 Reviews
$31 to $50
American
LB Steak, a modern American steakhouse, is led by culinary titan Chef Roland Passot, James Beard nominee and owner of San Francisco’s renowned La Folie. The seasonally inspired menu features hand-cut Prime Angus Steaks sourced from the Midwest, imported A5 Japanese Wagyu, and sustainably caught seafood. Our bar offers handcrafted cocktails and an extensive spirits selection. Our wine list features an array of domestic and imported wines, as well as a curated selection of wines by the glass, offering diners options to fit any taste or occasion. Let's meat at LB Steak!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 3156 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
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M
Marie
San Francisco
14 reviews
Dined a day ago
Overall5food5service5ambience4

Filet Mignon was excellent, very tender and side dishes were great. Waiter was very friendly.

OT
OpenTable Diner
San Francisco
4 reviews
Dined 2 days ago
Overall5food5service5ambience5

It was an amazing meal. The service was incredible and food was delicious!

R
Richards
San Francisco
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great meal as usual.

BL
BerniceL
1 review
Dined 3 days ago
Overall3food5service1ambience2

The food was delicious! However, service was terrible or should I say there was no service. We waited close to 20 mins until a staff member would even look at us. Took another 20 mins to get water.

DD
DavidD
1 review
Dined 3 days ago
Overall4food4service5ambience3

Server was great and very responsive and enjoyable. We wanted to sit in the enclosed area of the patio but receptionist wanted everyone to be together for the ease of the waiters, thus it was a bit cold but we survived.

LL
vipLauraL
San Francisco
7 reviews
Dined 3 days ago
Overall5food5service5ambience4

Ken, our waiter, was outstanding! He went above and beyond! We loved him and the food was outstanding! We had Pork belly and bone marrow appetizers! All of us had Steak! Terrifically cooked and tasted so wonderful! Kudos to LB Steak House!

M
vipMfinneran
San Francisco
24 reviews
Dined 3 days ago
Overall4food4service4ambience4

One of a must place to eat.

The quality of steak is excellent.

Would love to go back.... i understand there is another one in San Ramon which is much closer to where i live.

OT
vipOpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall5food5service5ambience5

Fantastic outdoor dining experience. We’ve missed dining here and will be back soon.

OT
vipOpenTable Diner
Las Vegas
7 reviews
Dined 4 days ago
Overall5food5service5ambience5

Wonderful service and the manager took great care of us highly recommend it!

M
Mike
Hawaii
1 review
Dined 4 days ago
Overall5food5service5ambience5

No disappointments - Ozzy was an excellent server and we very much enjoyed the well prepared and delicious foods!

TB
TerriB
1 review
Dined 4 days ago
Overall5food5service5ambience5

Service was very good. Food excellent. Service was awesome. I would return

OT
OpenTable Diner
1 review
Dined on April 30, 2021
Overall2food3service1ambience2

Hostess made drunk remarks about not being able to find my reservations on April 30th. Entire time after refusing to seat me and my fiancé she was looking at may 8th. There was one table occupied in the whole restaurant at the given time too. Sucks for somewhere we were super excited to try for the service to lack entirely. But really the next time you don’t see someone’s name please double check the day your viewing and when you’re wrong don’t make a joke of “no more drinking on the job.” Came to a professional dinner and it lacked.

OT
vipOpenTable Diner
Minneapolis
6 reviews
Dined on April 30, 2021
Overall4food5service5ambience4

Reception very uncooperative

OT
OpenTable Diner
Las Vegas
1 review
Dined on April 30, 2021
Overall5food5service5ambience3

The waiter was awesome!!! My husband was late and he timed our dinners perfectly!!

LB Steak - Santana Row
Responded 7 days ago

Good afternoon, Thank you for taking the time to write this review, we love to recognize our staff, by chance do you remember who your server was? Very glad that you had a great experience with us, and we look forward to having you and your husband back soon!! Best, Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

Report
KH
KimberlyH
Dallas
1 review
Dined on April 29, 2021
Overall5food4service5ambience5

A little overpriced. My steak was great, however, I ordered bernaise sauce and it came very lumpy and watery and tasted like straight butter- not how it should be. I sent it back snd they said it would take 45 min to make more.

Wine selection- they were out of several things but they recommended something that turned out to be very good.
Overall it was nice but still overpriced.

BC
BrandonC
San Francisco
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Phenomenal atmosphere and out of this world flavor!!

GE
GoodEater
San Francisco
46 reviews
Dined on April 23, 2021
Overall3food3service4ambience2

Had reservations, requested to be seated under the tent since we had opted for outdoor seating. We’re told we couldn’t have an available table because it was “reserved”. They did try to find us a more suitable table but it was still an odd experience.

JK
JinK
San Francisco
13 reviews
Dined on April 20, 2021
Overall5food5service5ambience3

As usual, the staff at LB were the stars. Despite the outdoor dining, the bartender (Paolo) and our server made the dinner a very pleasant and productive experience for myself and my guests. The food was good and wine selections were also good.

LB Steak - Santana Row
Responded on April 26, 2021

Good afternoon Jin, Thank you for your continued support of LbSteak. We are very thankful for our team, and Paolo is an incredible Lead Bartender. We look forward to having you back again soon. Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

Report
CP
CPkinder
Las Vegas
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Our server, Chris, met our every needs. He was honest, funny, and kind to us. He was truly wonderful and made the experience a 10/10 and I hope to come back soon.

LB Steak - Santana Row
Responded on April 26, 2021

Good afternoon, Thank you for taking the time to share your experience and your kinds words regarding service. Really glad you enjoyed your time with us. We look forward to having you back, and please free to ask for Christian again on your next visit. Mark Mills General Manager LbSteak Santana Row 334 Santana Row 408.244.1180

Report
JG
JakeG
San Francisco
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Our server Michael was fantastic, and the food was superb. They have a new cocktail list that provided some delicious drinks, as well.

K
Kyle
San Francisco
5 reviews
Dined on April 16, 2021
Overall2food3service4ambience4

LB steak has great ambiance and service, but the food does not live up to the expectations. The biggest disappointment was the steak which fell flat in flavor and execution. I paid extra for a wagyu cut which tasted like a normal cut. The menu is very hit or miss and not worth the extremely high prices.

DR
DanR
Central Coast
11 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Service was exceptional, very attentive. We were celebrating our anniversary and they provided Champaign, making us feel special.

CP
ChiragP
Dallas
2 reviews
Dined on April 14, 2021
Overall1food1service1ambience1

for being a steakhouse the service is not great at all, food quality is very poor. store bought steaks are better. the dry aged steak not worth it at all poor quality. sides were okay. never will go back again. was extremely unhappy with the food.

D
vipDisappointedtriathlete
Nashville
26 reviews
Dined on April 13, 2021
Overall3food3service4ambience2

Overpriced for patio dining and a mediocre cut of steak. Service was good enough considering the patio set in the street but not at all as good as recommended.

G
Gigi
Orange County
2 reviews
Dined on April 13, 2021
Overall5food5service5ambience4

Outside dining was set up nicely but if you weren't near the resturant directly, the ambiance was off and you couldnt hear the resturant's music

OT
OpenTable Diner
San Francisco
1 review
Dined on April 13, 2021
Overall5food5service5ambience5

Amazing food, great ambiance, excellent service. I recommend this place!

TA
ToriA
San Francisco
2 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Amazing time celebrating my husband's birthday at LB Steak! I was the dreaded vegan customer at a steakhouse but our server was so accommodating and asked the chef to make something special for me. Drinks were fabulous and my husband raved about his Rib Eye! Definitely will be back!

j
jjjin
San Francisco
1 review
Dined on April 10, 2021
Overall3food3service2ambience4

Made a reservation for outdoor seating . Host took my group first to indoor seating. Asked for outdoor seating, host responded there isn't any outdoor seating available. Show the host reservation confirmation. Host rolled her eye then took my group to outdoor seating. Ordered 2 filet minor, 3 rib eye. Both filet came out very over cooked (one actually burned outside pretty bad). Server took the meat back and brought new one. Server was really nice and treated my group very well. Would have all 5 star experience if it wasn't for the host and the meat.

AJ
AprilJoy
San Francisco
1 review
Dined on April 9, 2021
Overall5food5service5ambience3

Great food, great service. Only downside was the incredibly loud muscle cars that insisted on driving by every 30 seconds. That’s not really their fault though.

OT
OpenTable Diner
San Francisco
5 reviews
Dined on April 9, 2021
Overall4food5service2ambience3

Food was exceptional but the service was questionable despite the price. They are in the expensive side in the Santana Row, but I did not mind paying for the high price since the food quality met the standard. However I was very disappointed with the service, especially the greetings where they made us to wonder around outside in the crazy wind, understandable due to Covid, but they could gave us menu to look at. Another factor was the server pretty much “threw” the sauce plate after seeing us without any explanation.

Our main server was above average, friendly and professional. We really liked him and he made us comfortable.

But other waiters and waitress were unprofessional, careless, and rude to an extent. Maybe we were overreacting? But we were the only Asian during that time frame and knowing what has been going on in the U.S in regards to the Asian-Hate, the service delved us to think that way, especially seeing that unprofessional servers having a joyful conversation with White people.

s
vipsunny
Los Angeles
12 reviews
Dined on April 8, 2021
Overall1food1service3ambience1

I was disappointed with their food!

ER
vipErnestoR
San Francisco
6 reviews
Dined on April 7, 2021
Overall4food4service5ambience4

Easy to reserve, options for inside/outside, great table service

OT
OpenTable Diner
San Francisco
2 reviews
Dined on April 4, 2021
Overall2food1service5ambience3

Easter dinner. My food was not cooked properly and was very sub par. Was very surprised as the last time I visited it was great. Disappointed and not sure we’ll be back. Server was very attentive though.

OT
OpenTable Diner
San Francisco
5 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

This was an amazing way to spend Easter. It was calm and quiet and felt extremely safe dinning here during the pandemic. We chose outdoor dining for our reservation and the spacing of the tables made the experience extremely relaxing and comfortable. The food is still their amazing quality and overall it was a great experience.

MF
MichaelF
San Francisco
3 reviews
Dined on April 4, 2021
Overall3food1service2ambience1

My Easter meal was a disaster. The waiter recommended a $125 bottle of cab(which was outstanding) and then no fault of his own delivered a raw rack of lamb that had so much cristle the knife wasn't sharp enough to cut through it. I returned it and sat and watched while my visiting cousin ate his meal. Then he got to watch me eat mine after he was done and mine had arrived. The menu said it was accompanied by garlic smashed potatoes instead there was some broken sweet potato chunks that had the feel of lump charcoal. They did comp us a cocktail to appease/ sooth our displeasure. Believe me I would have preferred a good meal. My first restaurant experience post Covid was awful. It looks like I didn't miss anything this past year. Our server Ozzie was very good. Kitchen and management gets F-

DG
DeborahG
Los Angeles
4 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

The service was as usual very good which is reason for me to dine there on my birthday.

CP
CharlesP
Los Angeles
2 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

The ribeye steak was excellent. My other guests enjoyed the French toast and the tater tots and more. The waitstaff was always around for anything. The restaurant was very relaxed and spacious.

MB
vipMikeB
San Francisco
10 reviews
Dined on April 3, 2021
Overall5food5service5ambience4

Had a very nice birthday dinner for my wife and daughter on Saturday. Service was excellent and good was really good too!

EC
vipEdwardC
San Francisco
6 reviews
Dined on April 3, 2021
Overall4food4service4ambience3

The food was decent but given the cost of the meal, the value is moderate.

MS
MarioS
San Francisco
1 review
Dined on March 31, 2021
Overall5food5service5ambience4

Good food and good service. Would go back for business meeting.

FAQs

You can order delivery directly from LB Steak - Santana Row using the Order Online button. LB Steak - Santana Row also offers delivery in partnership with Postmates and Uber Eats. LB Steak - Santana Row also offers takeout which you can order by calling the restaurant at (408) 244-1180.

LB Steak - Santana Row is rated 4.5 stars by 3156 OpenTable diners.

LB Steak - Santana Row does offer gift cards which you can purchase here https://lbsteak.cardfoundry.com.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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