Nearby points of interest
Nearby points of interest
About Laurel Hardware
We are a neighborhood restaurant bar with new american cuisine influenced by local flavors.
West Hollywood, CA 90046
Contemporary American, American, Continental
Hours of Operation:
We will be closed on Saturday, December 24 and Sunday, December 25.
Dinner: Monday thru Wednesday 6:00pm-11:30pm, Thursday thru Saturday 6:00pm-midnight, Sunday 6:00pm-11:00pm
Happy Hour offered Sunday - Friday 6:00pm-7:00pm, Saturday 3:00pm-6:00pm
Afternoon Menu (Happy Hour Only): Saturday 3:00pm-6:00pm
Brunch: Sunday 11:00am-3:30pm
Bar opens at 5pm Monday thru Friday, 3pm Saturday, 11am Sunday and closes everyday at 2am
$30 and under
AMEX, Discover, MasterCard, Visa
We offer a 2am full liquor license and an array of great late night music with DJs on occasion spinning anything from classic rock to old school hip-hop, indie, euro electro, and new wave.
We can fulfill needs for multiple types of offsite parties.
There is street parking available but valet will probably be your best bet in this neighborhood.
Santa Monica and Crescent Heights
Banquet, Bar/Lounge, BYO Wine, Cafe, Corkage Fee, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
Laurel Hardware Ratings and Reviews
We love this place and come very often as it’s walking distance from our place. Without going into too much detail, our first impression this night was with the hostesses were both extremely rude, unfriendly and snobby. Once we were finally seated, the server was impossible to find and neither were there were any other servers available to help us out. We had Larger party and were spending a lot of money, plus we were there for a special occasion and the entire experience was pretty much ruined. The food was absolutely delicious as usual but unfortunately we now have a bad taste in our mouth’s because of their staff (minus the manager who was nice and helpful). They really need to consider hiring hostesses who know how to be nice and maybe even smile occasionally and servers who actually know how to take care of their guests. We love this place and are very disappointed to have such a bad experience.
Our waitress was very pleasant and professional. But The hostess was rude and unaccommodating to our previously noted request to be seated outside. Our waitress was very pleasant and professional. But The hostess was rude and unaccommodating to our previously noted request to be seated outside.
We sat in the relaxed indoor area past the communal tables. Lighting and music were just right. Service was friendly, but unobtrusive . Brussels, prosciutto and pears, and butternut squash tortellini were the standouts. Steak was good, but not particularly special. We felt at home and fancy at the same time. Highly recommend this local spot for a step up from the typical gastropub.
Service as very poor. We waited a long time for our brunch to be served (approximately 40 min) and the food came out separately. Two members of our party were served approximately 20 minutes before the other three people. They were almost finished eating before the remaining 3 received their food. Food quality was also quite mediocre.
I had a mixed experience here dining at the bar- nice but spacey bartender opened and poured a more expensive bottle without letting us look at the label or taste, then disappeared. The mistake appeared on my bill costing me an extra $25. Food was tasty but definitely indifferent service to those eating more than a snack - definitely take a good look at your bill - not amused to pay for the bartender Jay's mistake!
We booked for dinner on Saturday evening for myself and my husband after a recommendation from a friend who knows the Hollywood scene. The place has a very cool vibe, gorgeous outdoor courtyard for dining and bustling bar inside for drinks. The service was exceptional as we were offered tastings of wine (which I always appreciate when you are paying $50+ for it) before we ordered, tips on the menu and just good all round. The food was delicious and reasonably priced. Would highly recommend it.
The hostess was really rude. She kept confirming that we were getting food, which we did, and planned on doing. If I have a reservation and Im spending money in your establishment, I don't think I should be asked that. Also, they sat us at a communal table although there were open two seaters available and I didn't get any heads up about that. I loved Laurel Hardware previously, now I'll never go back.
Disappointing experience, enjoyed this place many times the past 10 years. Reserved table for birthday dinner, was seated at small high top table with low chairs. Requested to be relocated, denied. Original server informed us with an attitude and eye roll - (clearly there's internal issues) another server was taking over as it's her area. New server (very nicely) apologized and said our table receives the most complaints due to the height of table and low chairs, and how mine specifically was wobbly. After ordering drinks and apps, found the table impossible to eat dinner and attempted to book new RSVP using OpenTable. Unable to book new dinner reservations elsewhere as it showed on OpenTable we had not been checked in. Upon leaving, original server cut us off walking to host stand. Older lady host was flat out rude, pompous, unapologetic, condescending, and defensive after politely informing her we were leaving due to being seated at a table suited for drinks, not dinner. We've never left a restaurant hungry and was astounded at the rudeness of the hosts. Younger host started ridiculing the conversation. A simple apology without a condescending arrogant attitude would have been appropriate.
Nice environment, lollipop sprouts were amazing, service was friendly and enthusiastic but lacking in knowledge about the menu and basics like how to make French press coffee. (Has to steep before pressing!) Liked it, but not tops on my list. Want to go back and sit on the patio!
We have enjoyed coming to Laurel Hardware for the past year. We brought out of town guests and it was a disappointing experience to say the least. We have always loved the food, the ambience and the price. The drinks are amazing as well as the desserts. The ingredients are always fresh and delicious.
However, as we were entering Laurel Hardware, we witnessed the chef yelling at his staff. It was embarrassing to witness.
As a foodie, I have enjoyed eating here many times. On the evening of Saturday, November 19, 2017, my impressions turned sour. As we checked in for our 6:30 p.m. reservation, the hostess was uninviting. She did not engage our party and in fact, left us standing by her stand as she walked off and finally gave us the signal to come to her. No welcome from her but picked out a terrible table for us. When I made an inquiry about my displeasure, she actually said to us that "this was our designated" table. When I asked for a different location, she actually started to argue with me. She actually gave us attitude and said that "everyone that comes here has reservations just like you." We were shocked and should have left. I was embarrassed for her and her terrible customer service.
Our wait staff was outstanding and yet we had to be reminded several times that there was a 2 hour limit. When I made the reserves, I understood the policy and wished I didn't get reminded on more than one occasion. I would suggest that you give the customer the benefit of the doubt. We were treated like children and it was a turn off.
I am thrilled that the restaurant is doing so well. We won't be returning and unfortunately, I will not be able to recommend this establishment to my family, clients or friends. I hope you rethink these new rules.
There was so many wonderful dishes so we ended family style so everyone can have a taste. Food, service, and ambiance were great. Loved the tongue and check of the hardware name and front design. Enjoyed the following: Burrata with prosciutto, persimmon salad, duck fried rice, pizza, branzino, avocado salad, arugula salad - all amazing
We were seated on the patio and I was a great ambiance with the lighting and heaters on. The service was excellent. Our server always was there when our drinks needed to be refilled and other workers were always there to clear our table of plates when we were finished. And most importantly the food was delicious!
Hip, happening bar / restaurant. I was there on a Saturday, had a table outside and had great food and dinner in a wonderful atmosphere. Staff was helpful in adding a person last minute and changing the reservation 30 minutes when we were running late. Some places make a big deal out of this, here it was seamless. Thank YOu. Only problem is too few toilets. Who wants to spend 20 minutes in line when you're there to have fun with your friends. One less star for this.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.