Laurel Court Restaurant & Bar - Fairmont San Francisco

Sort by

Filters

1. OT

   OpenTable Diner

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on February 3, 2019

   overall5food5service5ambience5

   Sunday brunch with friends visiting from Boston. Great buffet w lots of pastries, eggs, meats, waffles & all the accompaniments. Juices, fruit, great coffee. Full bar available. The surroundings are beautiful & staff are helpful & efficient. Room to breathe & conversation friendly.

   Report
2. MC

   MarilouC

   Las Vegas

   1 review

   5.0

   1 review

   Dined on February 2, 2019

   overall5food5service5ambience5

   We had a great time at the Laurel court tea room. Good ambiance and food! Place is beautiful. I want to go back again for celebrations! It’s Worth the drive uphill. Valet parking is available at the front entrance and free 2 hr validation of parking will be provided at the restaurant.

   Report
3. P

   Philondon

   London

   7 reviews

   1.0

   7 reviews

   Dined on January 25, 2019

   overall1food1service1ambience2

   I recently booked for cocktails and dinner at the Fairmont to celebrate my mother's 80 birthday and was sorely disappointed by the experience. Even visiting the hotel a few days before to book a table for drinks and a separate one for dinner didn't secure them on the night. On arrival there were no cocktail tables available and a sub-standard dinning table was all that was initially offered. I explained the importance of the occasion and eventually got a different table for drinks and was offered complimentary champagne which was appreciated. Things got worse however when we were shown to our table for dinner and found the air conditioning so cold some of our party were shaking uncontrollably. Despite asking for the AC to be turned down nothing noticeably changed with the temperature. The menu however was the biggest let-down because as we discovered it mainly catered for bar food and snacks for an office crowd, not fine dining, which I'd assumed one of the grandest hotels in the city would have offered. We eventually left without eating and ended up in Hakkasan and had a much better experience.

   Report
4. SF

   SFResident

   1 review

   2.0

   1 review

   Dined on January 20, 2019

   overall2food4service1ambience4

   The food was good, the drinks over priced (but expected), the service horrible! We sat for extended periods of time with no drinks, no one checking on us, no food, and what appeared to be no regard for us by our server. This is a beautiful historic place and it represents San Francisco's elegance, hospitality and love of good food and drink. It needs an over-haul when it comes to service! I suggest the staff there go to another 4 or 5-star restaurant and observe good service! I will not be returning despite being a local, and I won't recommend it to anyone I know.

   Report
5. OT

   OpenTable Diner

   London

   11 reviews

   vip
   4.0

   11 reviews

   Dined on January 13, 2019

   overall4food4service4ambience5

   Had the club. Very nice atmosphere and surroundings.

   Report
6. BH

   BrianH

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on January 13, 2019

   overall3food3service2ambience4

   Surprisingly mediocre food and slow service at the Four Seasons. Very few people in the restaurant and maybe the food quality is a key reason. I think the menu needs a major overhaul. At the moment it seems like pub fare or a good mall restaurant, not the Fairmont!

   Report
7. MM

   MMTT

   Philadelphia

   106 reviews

   vip
   4.0

   106 reviews

   Dined on January 7, 2019

   overall4food4service4ambience3

   Expensive breakfast.

   Report
8. AB

   AnneB

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 6, 2019

   overall5food5service5ambience4

   Had tea at the Laurel Court for the first time this year. The service was outstanding, the restaurant is beautiful and the food was delicious and creative. My only disappointment was the ambiance of the restaurant. With the bar, visible in the corner, with its large screen TV and the game on, and the high level volume of the other patrons, it did not have the cozy, quiet experience of a tearoom, which really took away from the overall experience. If the management would consider perhaps screening off the bar with potted plants or a painted screen during tea, and piping in soothing music to encourage a quieter ambiance, the afternoon tea experience would be perfection.

   Report
9. JP

   JeannetteP

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined on January 6, 2019

   overall4food5service4ambience4

   I went for High tea and it’s so worth it and not expensive as I expected .

   Report
10. S

    Susan

    San Francisco

    13 reviews

    vip
    2.0

    13 reviews

    Dined on January 5, 2019

    overall2food2service1ambience5

    There is no service whatsoever. You have to raise and wave your hand to catch someone's attention. The sandwiches were pretty good but a few of the bread was crusty. The dessert is horrible. The cookie was as hard as a rock and the flavors of the scone did not go well with the devonshire cream and lemon cure.

    Report
11. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on January 2, 2019

    overall5food4service5ambience5

    Great Experience Overall.

    Report
12. OT

    OpenTable Diner

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on November 16, 2018

    overall4food3service5ambience3

    NO Meal was expensive compared to other places we have eaten in SF. Food was all right. Nothing special. The waiter was so great, it really made the evening better. Picked only because it was close to the evening event we were going too.

    Report
13. L

    Lonnie

    1 review

    5.0

    1 review

    Dined on November 16, 2018

    overall5food5service5ambience4

    French onion soup, green salad with cherries, steak and chicken entrees were all delicious. We had mentioned our anniversary and were treated to strawberries and cream with chocolate mousse and a brownie. Staff was very attentive.

    Report
14. o

    outoftown

    San Francisco

    8 reviews

    1.0

    8 reviews

    Dined on November 11, 2018

    overall1food1service1ambience4

    Having made a reservation, the wait was 20 minutes+ in an almost empty restaurant. The service was the very worst I have ever experienced.......... beyond incompetent............... the food was mainly almost inedible........... nicoise salad without any tuna........... a cheese sandwich with dry bread and swimming in cheese,,,,,,,,,,,, warm champagne, which took three wait people to bring...................... coffee served with out saucers............................... way over priced..................... an embarrassing experience.....................

    Report
15. BU

    BritinUSA

    San Francisco

    46 reviews

    vip
    1.0

    46 reviews

    Dined on November 10, 2018

    overall1food2service5ambience3

    We ended up at the fairmont as our reservation at the palace was cancelled at the last minute Sadly the fairmont leaves a lot to be desired The tea and service were good, but the food was just sad The finger sandwiches were dry and boring, the scones were ok and the desert plate lacked anything creative, some were dry and frankly boring If it wasn’t for having good company I probable would have left Just not worth the money The tea is boring, poorly executed and needs a total overhaul. As someone who grew up with high tea and lucky enough to try them around the world, this one is at the bottom.....

    Report
16. D

    Diningirl

    Chicago

    324 reviews

    vip
    4.0

    324 reviews

    Dined on November 9, 2018

    overall4food4service5ambience3

    The omelette bar is terrific here and there is a good selection of things under the buffet option . Come with an appetite !

    Report
17. MA

    MeganA

    1 review

    1.0

    1 review

    Dined on November 4, 2018

    overall1food1service1ambience2

    Unfortunately this was extremely over-priced for the value. The service was very much lacking given the very few tables in the dining room. I would recommend going somewhere else in the city for tea since there are so many options. Overall the server was very nice just never present. Both the food and tea were sub-par.

    Report
18. JS

    JonS

    Portland

    7 reviews

    2.0

    7 reviews

    Dined on November 4, 2018

    overall2food1service3ambience5

    My wife was looking forward to brunch at the Laurel Court. What a disappointment. Food on buffet was dried out while other items were not replenished. We had to track down the omelette maker who was not at the station. We tried the honey from their bees and it was delicious. Don't waste your money, go somewhere else. Fruit was old & spoiled. What a waste of money.

    Report
19. KM

    KateM

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on November 3, 2018

    overall3food3service4ambience3

    i think i expected something more for a price i paid. id int really get the "afternoon tea" vibe because there people having wine , drinks around me....during the "afternoon tea time" like people wear sneakers and shorts inside the room, i feel like it should be more appropriate if everyone is dressed up for the "afternoon tea"

    Report
20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 3, 2018

    overall4food4service2ambience4

    The food was fine and the atmosphere was nice but the service was not great. There were not enough servers so it was very hard to get service.

    Report
21. T

    Tiger2

    Vancouver

    46 reviews

    vip
    4.0

    46 reviews

    Dined on November 2, 2018

    overall4food4service4ambience4

    I’ve been there many times and it has a great bar and restaurant. It’s a real gathering place for hotel guests and the staff are very attentive. My server Oscar, was great and wanted to make sure I was pleased with my wine selection.

    Report
22. ML

    MarkL

    1 review

    5.0

    1 review

    Dined on October 28, 2018

    overall5food5service5ambience5

    We love the Laurel Court Breakfast Buffets on Sundays and Holidays. Such a GORGEOUS atmosphere and love the Fairmont Hotel Staff. Christmas is especially festive!

    Report
23. A

    Anniebubbles

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on October 27, 2018

    overall5food4service5ambience5

    Our visit today was for my niece's coming of age Birthday! I wanted her to experience the San Francisco I recalled as a little girl. The Fairmont did not disappoint! They loved the beauty and grandeur and our party of 6 loved our conscientious server Tony who did a great job taking care of us. The Menu was perfect with its favorite dishes and Greyere Popovers, French Onion Soup and selection of delicious entrees. During our visit we marveled at the beauty of the Laurel Court. We loved visiting the boutiques and sitting in the Lobby. Our concierge was timely with our car and he even took a group photo for us with our camera. I can hardly wait for my next excuse to come visit and stay!

    Report
24. G

    Gourmetgal14

    San Francisco

    68 reviews

    vip
    4.0

    68 reviews

    Dined on October 27, 2018

    overall4food4service4ambience5

    We make it our go-to place before concerts at the Masonic. Consistently good and great ambiance.

    Report
25. ME

    MichelleE

    1 review

    4.0

    1 review

    Dined on October 24, 2018

    overall4food4service5ambience5

    Lovely ambience in old world hotel. Service was great and the LC burger was really tasty.

    Report
26. O

    Orbin

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on October 21, 2018

    overall5food4service4ambience5

    I love afternoon tea and will try it anywhere I can find it. My first visit to the Fairmont for their afternoon tea service. Did not disappoint. Of course the room is stunningly beautiful, our server was great but would have liked to see him come by for tea refill one more time. They even let you switch teas throughout your meal so you get to try a few teas. I've never been given that option before at other afternoon tea destinations. The food was very tasty and the four in our group were really impressed. Very reasonable pricing considering it's the Fairmont. We spent nearly three hours in very comfortable seating and a quiet, elegant atmosphere. Would definitely return again.

    Report
27. A

    Allison

    Sacramento

    14 reviews

    4.0

    14 reviews

    Dined on October 21, 2018

    overall4food4service4ambience5

    Location and setting is great - Sunday brunch spread was decent. Husband loved the deviled eggs and salmon. Unfortunately, two very loud men sat adjacent to us for the last half of my husband's birthday brunch - and one man used profanity quite liberally - which was quite disturbing when you are trying to have a quiet celebration and conversation. We left early because it became so unpleasant.

    Report
28. MB

    MarkB

    Charleston

    1 review

    2.0

    1 review

    Dined on October 21, 2018

    overall2food2service1ambience3

    Came for the Sunday Brunch. Overpriced for an utterly underwhelming buffet. Plus, they automatically tack on a 15% gratuity even though we got indifferent service, cold coffee, no refills, etc. Would not ever go back and would recommend you go elsewhere.

    Report
29. JA

    JessicaA

    San Francisco

    4 reviews

    vip
    3.0

    4 reviews

    Dined on October 20, 2018

    overall3food3service2ambience2

    Super awkward service. But always fun to do high tea.

    Report
30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 20, 2018

    overall1food3service1ambience5

    This is a beautiful restaurant, in a gorgeous hotel, with good food, at a decent value. The service and overall experience were EXTREMELY POOR on this visit. We went to lunch on a Saturday during a conference weekend. The Fairmont was aware of this annual conference. The Grand Lodge of Masons in California is their neighbor, and held multiple special events in the hotel over this weekend, just as every year. Despite being aware of the conference weekend, the restaurant was extremely under-staffed - even for a regular Saturday lunch. Thankfully, we had a reservation for our party of 12. We saw other conference attendees turned away, being told that they are only seating prior reservations. That the restaurant was FULL of empty tables. They had more than enough room to serve other conference attendees, but they did not have the staff. We had one-hour fifteen-minutes for lunch. We were seated promptly at our reservation time at 12:00, which was nice, but then we were not attended to in a timely manner, and did not receive our meals until 12:55. The server was clearly inexperienced, and was in over-his-head. Two other parties nearby, who were seated after us, were attended to before we were, and thus served first. They were leaving as we were just beginning our meal. I informed the manager that our service was unacceptable. She seemed to not even be aware of the annual weekend-long conference, despite the special luncheon being hosted in an adjacent room, and could not explain to me why they were so under-staffed and turning customers away with a restaurant full of empty tables. They really under-performed this day, on a very important occasion, for which they should have been properly prepared. The manager was apologetic, but there was no offer extended to repay us for the inconvenience and poor service we received. We always take our lunch at The Laurel Court during this annual conference. We will be reconsidering this next year, and in future years.

    Report
31. BD

    BobD

    Chicago

    16 reviews

    3.0

    16 reviews

    Dined on October 11, 2018

    overall3food2service3ambience5

    Food is average at best. Service indifferent. Wonderful live piano music.

    Report
32. AF

    AngelaF

    San Francisco

    5 reviews

    2.0

    5 reviews

    Dined on October 6, 2018

    overall2food2service2ambience3

    Very overpriced for average breakfast meal. Food was not the quality you would expect for the Fairmont Hotel.

    Report
33. JH

    JimH

    1 review

    5.0

    1 review

    Dined on October 5, 2018

    overall5food5service5ambience5

    The Fairmont is a spacious and grand hotel, as is the Laurel Court restaurant in the main lobby. The service was excellent and the waiters seemed to take a real interest in our comfort and our menu choices. The food was served promptly and was delicious. I highly recommend this restaurant.

    Report
34. LC

    LC2022

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on September 22, 2018

    overall4food4service4ambience4

    Great experience with friends but noticed that we had to spend some time flagging down our server/waiter.

    Report
35. SM

    SusruthaM

    San Francisco

    1 review

    2.0

    1 review

    Dined on September 22, 2018

    overall2food3service1ambience3

    My open table reservation didn't go through. They were not able to locate my reservation and gave me a corner table.... besides the waiter station. It was a special occasion where we were celebrating 60th birthday and when I asked them to give us a better table....I was told that first of all... I didn't have a reservation and they can only give that table that's already set-up which was the corner most table beside the waiter stations, even though a table beside us that can seat 8+ was empty. Having said this, once we were seated everything went smoothly...they got us a small cake to cut as well. Overall... I didn't find them accommodative

    Report
36. N

    Notfav

    San Francisco

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 21, 2018

    overall1food1service1ambience4

    I’m sorry I did not think the food was good. Didn’t seem like fresh ingredients and probably processed packaged things. The salad I had was awful, no flavor and bland, the soup I sent back, tasted like only cream and no flavor. Was disappointed. Our server seemed overwhelmed and had trouble getting to our table. We did love the ambience though, nice room and lovely piano music

    Report
37. J

    Jackiepbp

    San Francisco

    13 reviews

    3.0

    13 reviews

    Dined on September 15, 2018

    overall3food4service4ambience3

    The atmosphere was not grand. The food was very good and plentiful. The service was slow. It was expensive for what we got. The mimosas were not very good and we’re $16 each.

    Report
38. L

    Lordgin

    Inactiveville

    228 reviews

    vip
    5.0

    228 reviews

    Dined on September 15, 2018

    overall5food4service5ambience5

    The Laurel Court Restaurant in the Fairmont Hotel is a beautiful space with a classic feel that is both warm and inviting. The iconic architecture adds beautiful ambiance to the dining experience. The food is good but simple. The portions are generous and tastes are exquisite. The Hamburger for lunch is comparable to a good specialty burger restaurant, The turkey club is very tasty and the fish tacos, which come in three, are very moist and tender. My only complaint would be that the fries were somewhat cold and soggy. The service does great justice to the Great Fairmont name as the host/hostess are very friendly, greeting you with a smile at all times and the servers are very attentive checking on you quite often without interfering in conversation. A wonderful restaurant for special occasions or just to enjoy the classic dining experience.

    Report
39. d

    dinner

    Charlotte

    184 reviews

    vip
    5.0

    184 reviews

    Dined on September 5, 2018

    overall5food5service5ambience5

    Great food and great service. Very professional and prompt. Will return again when staying at the Fairmont.

    Report
40. D

    Dmytro

    San Francisco

    11 reviews

    vip
    2.0

    11 reviews

    Dined on September 2, 2018

    overall2food1service3ambience2

    It was a lovely place to have brunch. Now it’s absolutely tasteless;(

    Report