Laurel Court Restaurant & Bar - Fairmont San Francisco

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1. LL

   LaurelL

   San Francisco

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food2service5ambience3

   The service was impeccable. The scones were wonderful and the sweets were basically quite good. But the sandwiches, while looking pretty, just weren't very good (which was the consensus). I live 2 blocks from the Fairmont and am there fairly often and like it for its relaxed ambiance but our experience was that it was so noisy that we could only hear the person sitting next to us (and there were 8 of us). The idea of having a pianist sounded great but the reality was that it only added to the cacaphony. I have done the tea there before but sadly probably would not do so again. I would recommend the Bar & Restaurant but not the Tea.

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2. JB

   JohnB

   1 review

   5.0

   1 review

   Dined on March 15, 2023

   overall5food5service5ambience5

   My wife and I celebrated our 50th wedding anniversary at the Laurel Court restaurant in San Francisco. Overall, it was a wonderful experience. Everything was perfect: the location; food; service; and cost.

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3. JH

   JoanneH

   San Francisco

   1 review

   3.0

   1 review

   Dined on March 11, 2023

   overall3food2service2ambience5

   Overpriced (approx. $120 per person) and we left hungry. Not enough savory sandwiches. Vegan and nut free options were limited. We have had tea at the Vancouver and Victoria Fairmont hotels and they were amazing. While we had a nice time, it wasn't worth the money

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4. A

   Anonymous

   Dallas

   73 reviews

   vip
   5.0

   73 reviews

   Dined on March 11, 2023

   overall5food5service5ambience5

   We enjoyed a lovely afternoon tea! The service was wonderful too!

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5. E

   Eat2live

   San Francisco

   53 reviews

   vip
   4.0

   53 reviews

   Dined on February 27, 2023

   overall4food3service5ambience3

   Pre-concert dinner—service was excellent but food is merely okay not terrible not great; convenient place to dine pre-concert

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6. CE

   CharlieE

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on February 26, 2023

   overall5food5service5ambience5

   Service was great, food was perfect tkt cooked and the dining area was nice and chill for brunch.

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7. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on February 18, 2023

   overall4food4service4ambience3

   Very busy. Not enough help or appreared. Salmon moose too strong. Our waiter very nice but couldn’t hear him

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8. S

   Steve

   Atlantic Canada

   1 review

   vip
   2.0

   1 review

   Dined on February 12, 2023

   overall2food1service1ambience1

   Does not live up to the Fairmont name. - Felt rushed through meal - meal selection was basic - meals presented in a cheap manner - toilets were clogged

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9. G

   Ginaa

   1 review

   5.0

   1 review

   Dined on February 11, 2023

   overall5food3service5ambience5

   Had a wonderful time with my six year old niece, her girlfriend and my two sisters. Excellent, kind service and very good attention to detail and checking with us throughout. Great egg white omelette, tea, service, the girls loved their chocolate chip pancakes, enjoyed my Bloody Mary. Definitely recommend it!

   Report
10. OT

    OpenTable Diner

    St. Louis

    5 reviews

    vip
    3.0

    5 reviews

    Dined on February 4, 2023

    overall3food4service1ambience4

    The hotel and restaurant are iconic and beautiful. Unfortunately high tea is very touristic or very popular: busy like Disney but overwhelmed and understaffed service possibly undertrained to function under this pressure. Adding a 20% service fee is not for our convenience as stated on the menu 🙃. It's to prevent the occurrence of stingy tipping given the service which is slow, under attentive, slightly impatient when solicited and rushed. So a mixed bag. The food is good enough if very overpriced. Bring back the magic please.

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11. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on February 4, 2023

    overall3food1service4ambience4

    Worst food I have ever had in my like and I’m a very tolerant 72 year old.

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12. PA

    PatA

    Palm Springs

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great time but the pianist didn’t play until we left

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13. B

    Brian

    San Francisco

    5 reviews

    vip
    2.0

    5 reviews

    Dined on January 20, 2023

    overall2food3service2ambience4

    No bartender until 4:00pm. Servers don’t know how to identify or pour the limited wine available.

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14. MC

    MrsC

    San Francisco

    13 reviews

    4.0

    13 reviews

    Dined on January 16, 2023

    overall4food4service3ambience3

    It was great but freezing. The food was delicious except for the calamari which was undercooked. We ordered 2 desserts and they brought the wrong ones so we got 4 for the $ of 2. Not sure I’d go back but it was fun and special for a sweet 16 bday!

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15. AF

    AileenF

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on January 15, 2023

    overall2food2service4ambience3

    Quite disappointed of the lunch selections. Nothing exciting if you are celebrating a birthday. The table setting wasn’t impressive for a 5 star hotel. It used to be impressive 4 years ago. For the value of money and experience it doesn’t justify paying for an expensive parking to be disappointed. But the service is okay. They’re are attentive.

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16. SL

    SophiaL

    San Francisco

    1 review

    4.0

    1 review

    Dined on January 14, 2023

    overall4food4service5ambience5

    The food and service were wonderful. However, the experience was overpriced. I wish they would lower the fee to attend the afternoon tea more often.

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17. R

    lizbethR

    Baltimore

    6 reviews

    1.0

    6 reviews

    Dined on January 1, 2023

    overall1food1service1ambience1

    Very Bad ,

    Report
18. MP

    MarisolPC

    Mexico City

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food3service2ambience5

    Reservamos para la cena de fin de año. El servicio del mesero fue muy lento.

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19. s

    stephenm

    San Francisco

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food2service5ambience5

    Food was not what you expect from such an iconic hotel

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20. V

    Vinnie

    Monterrey

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 1, 2023

    overall2food1service2ambience4

    This was 2nd seating for New Years even dinner. Could be worse: let me sumarrize: Wine was not served at the table so could not see that was poured. One one glass was bad the second one was worse! Starters were poor. Morrocan meatballs good but cold. Salad un edible (acidity of lettuce and sauce) , shrimp fritters were all batter and maybe some shrimp Main course 35 min after we finished the last starter, qty was poor. Brought all the plates together because kitchen was closed at 10 (when we booked a 9pm seating) We were “pushed” to leave at 11pm without any new years celebrating (no champagne or party hats,etc) what type of New Years dinner is it… a really BAD one! No to mention the 400 + usd price tag.. bead came with a 12 price tag too!!! We re planning to stay at the Fairmont for a week, we changed our mind!

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21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food5service3ambience4

    New Year’s Eve with the family while on vacation. While the ambience was lovely, the service was slow. The food was delicious, though very expensive for what was offered and received. Alcohol was extremely expensive as well.

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22. OT

    OpenTable

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    NYE fixed dinner included swordfish, but the lady of the party was pregnant and not supposed to eat swordfish. Food coordinator Sandy was very nice and accommodating, and let her make substitution. Will keep coming back for special occasions.

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23. MB

    MicheleB

    San Francisco

    31 reviews

    vip
    4.0

    31 reviews

    Dined on January 1, 2023

    overall4food5service3ambience3

    The Fairmont staff manage to cook and present perfectly every item served for the family style New Year's Eve dinner. I was impressed with the perfectly cooked swordfish and grilled Flannery steak, and the variety of vegetables served. The scalloped potatoes were the best I have tasted, with fresh herbs in their sauce and a nicely browned cheesy surface; and I am a highly practiced cook. The Turkish meatballs, probably mixed in a food processor, could have had better texture. The desserts could use a little more distinction. Our Pinot Noir by the glass was well recommended and the Cable Car cocktail delicious.

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24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    This experience was not worth the money. The food was cold and the wait staff was frazzled and hectic. On top of that, I was charged by open table and the restaurant. I am disputing the double charge.

    Report
25. BA

    BayAreaGeekGirl

    Caribbean

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food1service4ambience5

    Very expensive and not worth the price at $188 each for holiday tea. We had very tiny and soggy pre-made sandwiches which didn't taste great. Service was good and that was the only highlight.

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26. A

    Adbblbe

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    It was such lovely experience for us to spend the last Friday of the year at Laurel Court Restuarant Bar. Holiday tea party had prefixed menu started with tasty cookies and breads with jam and butter, then completed with 5 small but very rich and tasty bites. Selection of tea was available, and servers were generous to provide bottomless Champaign, cider and hot water for brewed tea. Live piano was played in the background and elfs were there entertaining kids and adults with balloons and sweet conversation. a must to do for Holidays. Beside Holidays, Laurel Court has excellent brunch for the rest of the year which great to celebrate any occasion or simply just life.

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27. R

    Recee

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food2service2ambience2

    We went on Thursday, Dec 29th to enjoy the Christmas decor. The atmosphere was pretty dry in Laurel Court. Christmas music would have been nice. Or any light background music. The food was just ok. My brother and I ordered the prime rib and we both agreed that the sauce that was added to it, ruined the taste of the steak. If you order the prime rib, don't get it with the sauce. The sauce taste canned. It's a shame since it's the most expensive item on the menu. Also, they appear to be short staffed because our waiter wasn't attentive at all. It took forever for him to come check on us or return with items we requested. Overall, it wasn't a bad experience. Just not a great one.

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28. SA

    SACVISTOR

    San Francisco

    59 reviews

    vip
    2.0

    59 reviews

    Dined on December 28, 2022

    overall2food1service3ambience2

    We went for breakfast. We were seated quickly ( we had reservation) but the food took almost and hour to arrive and when it did arrive it was lukewarm at best. The chicken sausage was overcooked, omelette over cooked and dry. Toast cold. The entire experience was so disappointing! The Laurel Court USED to have the very best breakfast of all! There were 4 of us and none of the meals were very good at all!

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29. J

    Janp

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on December 27, 2022

    overall5food2service5ambience5

    Food was not good! Tea,champagne and sparkling cider good!

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30. E

    Ella

    Dallas

    20 reviews

    vip
    5.0

    20 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    I took my daughter to high tea for their Christmas tea. It was simply amazing and a perfect way to spend the afternoon. We came home with gingerbread and tea still lingering on our clothing.

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31. OT

    OpenTable Diner

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on December 27, 2022

    overall3food4service2ambience2

    For $194 per person I expected white table clothes beautiful China an silverware. It was an ok experience overall. The champagne was nice and the tea was delicious but I was expecting a much more elegant experience overall.

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32. J

    Jasmine

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on December 27, 2022

    overall1food3service1ambience1

    Shocked that we never had a server the entire time. I even notified the manager after 10 mins and after 45 mins. No one ever came to our table - no server, no busboy/girl. Only the manager came after I notified her the first time and then she took our order. Plus, the food runner came by to give us our breakfast after 50 mins of waiting and wondering. I have no problem getting my own water and coffee at a restaurant (even if that's not what I should have to do)...but this was unbelievable for a restaurant that is supposed to have exemplary service - not even close! If you're understaffed, stop seating new tables. Very disappointing restaurant (as well as the stay we had in the expensive suite)!

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33. DA

    DavidATX

    New Orleans

    39 reviews

    vip
    4.0

    39 reviews

    Dined on December 27, 2022

    overall4food4service3ambience4

    Good quality and a beautiful setting. Egg entrees at $28? Excuse me?? Great waiters two mornings and a surly one the next day.

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34. CS

    CrisS

    Hawaii

    3 reviews

    4.0

    3 reviews

    Dined on December 26, 2022

    overall4food3service5ambience5

    The location is spectacular! The service was impeccable and the balloon elf of course made the day for my teen and early adult children. Best balloon elf ever straight from the North Pole. The tea was great and the sweets were great. However, the savory portion of the service while it looked impressive was quite a disappointment. The quality was not up to what we have experienced here before. It was as if they were prepared days in advance and left to dry out. Not what we expected for some place as pricey as this.

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35. JP

    JeanneP

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    We went here for high tea. Perfect ambience and very festively decorated for the season. A bit pricey but in all a wonderful way to spend the afternoon with family.

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36. k

    kakysly

    San Francisco

    16 reviews

    5.0

    16 reviews

    Dined on December 26, 2022

    overall5food4service5ambience5

    Festive atmosphere for a Christmas 🎄 dinner with family. Large selection of food, mostly pretty good. Service was very good. Enjoyed a special occasion in special surroundings.

    Report
37. TS

    TruebritSingapore

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 26, 2022

    overall5food4service5ambience4

    Tremendous way to spend Christmas day evening, and it must be said the staff absolutely made the event extra special.

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38. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food4service4ambience5

    Baby’s 1st birthday

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39. PG

    PaulG

    San Francisco

    7 reviews

    1.0

    7 reviews

    Dined on December 26, 2022

    overall1food1service4ambience2

    This was the most expensive buffet we've ever gone to and it was among the worst. The food was mediocre and mostly overcooked and tasteless. The decorations weren't anything special despite this being Christmas. Value for the money was obviously horrible. One bright spot was the good service, with the servers making sure we never ran out of water or champagne. The other bright spot was the nice music provided by live performers.

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40. HJ

    HarperJ

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on December 25, 2022

    overall3food4service2ambience2

    We paid over $350 for a Christmas buffet for two. We waited in a line outside restaurant for our reservation and was permitted inside 15 minutes after our confirmation time. Our waiter was so busy with other tables that we rarely saw him. The food on the buffet tables were either cold or had empty serving trays for the much desired shrimp and crab legs. My husband and I ended up eating salad with cold bread and tried all the dry bakery treats. Best dessert was the warm churros with sauce. Definitely overpriced and nothing special.

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