Lakeside Dining Room - Hotel Eldorado

Bewertungen für Lakeside Dining Room - Hotel Eldorado von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. C

   Cara

   Boise1 Bewertung

   5.0

   Besucht am 19. Oktober 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food was amazing, friendly service. Great atmosphere. Will definitely be back.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 21. Oktober 2024

   Hello Cara - Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the food, service, and atmosphere. Our team takes great pride in creating a memorable dining experience, and it’s always rewarding to hear feedback like yours. We look forward to welcoming you back soon! - Francheska Milne - Assistant to the General Manager
   

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2. M

   Mary VIP

   Vancouver3 Bewertungen

   4.0

   Besucht am 14. Oktober 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 3
   4. Ambiente 2

   Servers were very pleasant but overworked so we waited quite a while to be served, disappointed thanksgiving meal started at 5, should have been clearer on website as it was only written on menus online.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 15. Oktober 2024

   Hello Mary - Thank you for taking the time to share your experience with us. We’re glad to hear that you found our servers pleasant, but I sincerely apologize for the wait time you encountered and for the confusion regarding the timing of our Thanksgiving meal. We appreciate your feedback about the information on our website and will ensure it is clearer in the future. Your comments help us improve our service and communication to create a better experience for all our guests. Thank you again for your valuable input, and we hope to have the opportunity to welcome you back for a more enjoyable experience. - Francheska Milne - Assistant to the General Manager
   

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3. P

   Pam VIP

   Calgary28 Bewertungen

   5.0

   Besucht am 14. Oktober 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 4
   4. Ambiente 5

   What a fantastic meal. Loved the family style thanksgiving dinner. Everything was cooked to perfection. Very tasty and left feeling very satisfied.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 15. Oktober 2024

   Hello Pam - Thank you for sharing your wonderful feedback! We're thrilled to hear you enjoyed our family-style Thanksgiving dinner and everything was cooked to perfection. It’s great to know you left feeling satisfied—there’s nothing we love more than creating a memorable dining experience for our guests. We also appreciate your note on the service and will continue working to make sure every aspect of your visit is flawless next time. We hope to see you again soon! - Francheska Milne - Assistant to the General Manager
   

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4. A

   Anthony

   Edmonton1 Bewertung

   5.0

   Besucht am 13. Oktober 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Fantastic service, high quality food, excellent variety, highly recommended.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 15. Oktober 2024

   Hello Anthony - Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear you enjoyed every aspect of your visit, from the food and service to the ambience, scenic views, and that Marco made it even more special. We'll be sure to pass along your kind words to him—he'll be thrilled to know he contributed to your great time with us. We’re excited to hear that you’ll be returning for another Sunday brunch. Your kind words about the atmosphere and our team's dedication mean a lot to us, and we'll be sure to share your feedback with the entire staff. We hope to welcome you back for another memorable experience soon! - Francheska Milne - Assistant to the General Manager
   

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5. L

   Lou

   Vancouver1 Bewertung

   3.0

   Besucht am 13. Oktober 2024

   1. Gesamt 3
   2. Essen 2
   3. Service 4
   4. Ambiente 4

   Beautiful setting, good service each time we have been, however the price has increased and the value of the food has decreased the last couple of times we have been.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 16. Oktober 2024

   Hello Lou - Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the beautiful setting and have consistently experienced good service during your visits. However, I’m sorry to hear the recent dining experiences did not meet your expectations, especially regarding the value and quality of the food. We understand how important it is to feel the dining experience justifies the cost, and it's disappointing to learn that this hasn’t been the case for you lately. Your comments about the food quality, particularly regarding dishes being overly dry, have been shared with our culinary team. We greatly value loyal guests like yourself, and we take your feedback seriously as we work to improve our offerings. I hope we can welcome you back soon - Fran - Assistant to the GM
   

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6. F

   Faithe

   Vancouver2 Bewertungen

   4.0

   Besucht am 6. Oktober 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   The food was good . The service was excellent. We did have a very loud table next to us which made It difficult to hear our conversation.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 7. Oktober 2024

   Hello Faithe - Thank you for taking the time to share your feedback with us. We’re delighted to hear you enjoyed the food and received excellent service during your visit! We do apologize for the noise level from the neighboring table which affected your experience. Creating a comfortable atmosphere is important to us, and we appreciate your understanding. Your feedback helps us work on providing a more balanced and enjoyable dining environment for all our guests. We look forward to welcoming you back soon for a quieter and more enjoyable experience. - Francheska Milne - Assistant to the General Manager
   

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7. N

   Neal

   Vancouver4 Bewertungen

   4.0

   Besucht am 6. Oktober 2024

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 3

   This was a birthday celebration and we enjoyed ourselves. However, the noise level was uncomfortably high making conversation difficult. As the restaurant thinned out it became easier to talk but it’s certainly an issue.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 7. Oktober 2024

   Hello Neal - Thank you for choosing us to celebrate your special birthday! We’re so glad to hear you enjoyed the food, service, and overall experience. Your feedback is important to us, and we apologize the noise level impacted your ability to have a comfortable conversation during the busier times. We understand how important ambiance is, especially during celebrations, and we’re always working to improve the environment for our guests. We appreciate your understanding and are happy things quieted down later in the evening. We hope to have the pleasure of welcoming you back for a more relaxed dining experience in the future. - Francheska Milne - Assistant to the General Manager
   

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8. E

   Elizabeth VIP

   Toronto24 Bewertungen

   4.0

   Besucht am 3. Oktober 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 5

   Lovely restaurant on the side of Lake Okanagan with beautiful views of the mountains and Kelowna. Great for dinner and breakfast. Enjoy a cocktail in the bar before or after dinner. The service in the bar was excellent!
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 4. Oktober 2024

   Hello Elizabeth - Thank you for your kind review! We're delighted to hear you enjoyed the stunning views of Lake Okanagan and the mountains during your visit, and we're thrilled our ambience added to your overall experience. It’s wonderful to know both our dinner and breakfast offerings were to your satisfaction, and we’re especially pleased you had a great time at the bar. I’ll be sure to pass your compliments along to our bar team for their excellent service! We look forward to welcoming you back soon for another relaxing visit. - Francheska Milne - Assistant to the General Manager
   

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9. L

   Linda VIP

   Palm Springs15 Bewertungen

   5.0

   Besucht am 27. September 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Nice ambiance, great food, wonderful service, lovely company.
   

   Lakeside Dining Room - Hotel EldoradoBeantwortet am 27. September 2024

   Hello Linda - Thank you for your lovely review! We’re thrilled to hear you enjoyed the ambiance, great food, and wonderful service during your visit. It’s always our goal to create a memorable experience for our guests. We appreciate your feedback on value and will continue to strive for excellence. We look forward to welcoming you back for another delightful experience soon! - Francheska Milne - Assistant to the General Manager
   

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10. JP

    JenineP

    Calgary1 Bewertung

    5.0

    Besucht am 25. September 2024

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Our waiter Vincent was exceptional, just like the food and the ambiance. We love visiting the Eldorado whenever we are in Kelowna!
    

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    Lakeside Dining Room - Hotel EldoradoBeantwortet am 27. September 2024

    Hello Jenine - Thank you so much for your wonderful review! We’re thrilled to hear Vincent provided you with exceptional service and you enjoyed the food and ambiance. It’s always a pleasure to know our guests love visiting the Eldorado when they’re in Kelowna. We truly appreciate your kind words and look forward to welcoming you back for another fantastic experience soon! - Francheska Milne - Assistant to the General Manager
    

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