Laili

My chicken wrap was the best ever! The spices, mint and arugula was the perfect blend. It was moist, tender and chock full of flavor.
The red lettuces were ample but could have used a light vinegrette on the side.
It was the perfect lunch and at $12 it was a value too.

Delicious as always but somehow even better!

Food was good.
Ambiance was alright.
They were very accommodating.

Very good food, especially the chicken- apricot flatbread. The salmon was a bit overpriced for farmed Atlantic. Noise level for a Saturday evening wasn’t too bad, particularly considering the hard surfaces. It was actually possible to hold a conversation! We were there from 5:00-8:00pm. Service was very good until they became crowded. Then our waiter forgot to return for my order; but the other 3 had ordered & I couldn’t make up my mind, do that probably threw him off. He was very nice & otherwise very attentive.

We enjoyed the lunch at Laili. My trout dish was excellent, enjoyed every bite. Beer selection was enough - ale and lager types were available.

Went with a group of 8 for dinner, we decided to order a bunch of dishes and share them all. Everything was amazing! Loved our whole experience.

Very cold inside, everyone wearing their coats. The food was ok but not as good as previous times I've eaten there.

Would recommend, very much for ambience & service. But I do have two complaints:
1. The veggies were undercooked ann a knife was required to get them down to size;
2. The lamb shank must have been braised in La Choi, The strong soy flavor overpowered the lamb such that I could not taste the meat.

Always good food here, reliable place for a date night out or celebrating an occasion. I even got a delicious free dessert for my birthday :)

What a wonderful place for a celebration! Our server was attentive, friendly, and efficient; the food was fabulous, and Laili is a very pretty place.

The salad was just thrown together, not well plated and there was a fruit fly in it. The flatbread and kabab was OK but nothing special.

One of my favorite places to go! Love the ambiance and food!

Thanks for squeezing us in the patio. It was delightful!!!

Service was awful food was great! Built in gratuity means bad service.

Great flavors and variety, along with wonderful service!

Service was not great and there seemed to be so confusion about the heat lamps.Had to ask if i could order some wine and l=tell them we were ready to order. They did not come back much to check on us after our food was brought to table.

Absolutely delicious, creative cuisine. We ate on the patio, which made for quiet conversation in a lovely setting.

Always good food and excellent service have not been disappointed

Excellent food and service as usual

I would recommend the food for sure. The restaurant itself had a dissapointing ambiance inside. Adding to that problem, we were seated next to 3 tables all having yelling toddlers in their parties. And our table was extremely sticky. The person who wiped it must have had a heavy residue of something sticky on the towel. And the hostess kept us waiting for about 5 minutes while she completed a phone order. They need to pay attention to these issues because nice food alone does not make the experience.

Host was unpleasant as if we were an annoyance when we arrived. That should have been a clue. Once we ordered, everything got worse. The service staff disappeared the rest of the night. We even had to flag someone (woman named Gaul sp?) down to clear our dishes, who gave us a dirty look and then just walked away - too special. Plates were ok at best and our mains took well over 30 minutes. When our waiter returned much later after we had finished eating I almost didn't recognize him. He said they were really busy, but the dining room was only half full all night. Bad service and attitudes combine with mediocre cooking made for a regretful experience at any price. Will not go back or recommend.

We had the Greek salad, salmon and chicken dinners and they were all delicious. Service was attentive. Would definitely return. Great meal!

I love the food but found it very loud and noisy this time. Our waiter mumbled and was very difficult to understand. We always tip really well so it doesn't reflect our experience but I would spend a little time training the waiter. He didn't know the specials and didn't visit the table enough. Thank you

One of my favorites in Santa Cruz. Great place!

Outstanding Mediterranean/Middle Eastern, California, beautifully prepared, and served.

We celebrated our 3rd wedding anniversary at Laili this weekend. We had our wedding dinner there 3 years ago. As always the food was excellent. Our service was excellent as well. I will definitely return

Gorgeous room, wonderful food (also vegetarian) and attentive staff. Loved it!

Had been before & really liked it but this time chicken was over cooked, pasta was mushy. My husband was ill with stomach issues later in the evening which we think may have been caused by the food. What you could see of the kitchen did not appear very clean.

This is one of my favorite spots in Santa Cruz. The food and vibe are perfect for a small group. Honestly, there are too many things I would recommend to list them all. I generally have the lamb shank as me entrée but always wait to make my decision till I hear the specials. Ending the meal with a French pressed Turkish coffee is the perfect way to start whatever the group is up to next.

Had a wonderful lunch with my out-of-town guests - a family reunion of sorts. The service was perfect and the food delicious. We sat outside on the beautiful patio, very comfortable and easy to have a conversation.

This was our first time there and we brought guests. The food was amazing, the service perfect, and the ambiance wonderful! They first seated us at a table by the front door and we asked to be moved and they did it immediately. We will definitely be back!

It was very easy to book a reservation online and as requested, we were seated on the lovely patio. Our server, Jared, was very gracious and attentive. I did ask him to bring some mustard, but it was getting busier and he did not remember. I chose not to ask again, but could have...overall the experience was quite good. The patio is so nice and the food was really good! Thank you.

The eggplant dish was delicious and I love the ginger lime drink. I always enjoy the Mediterranean plate appetizer.

Food was great as always. This time though the service was a little erratic. We were with our dinner plates for a very long time, then ordered dessert, and then the waiter had a hard time serving dessert because the dinner plates were still not cleared. They were busy but not so much as to allow that to happen. We were a happy bunch so we didn't say a thing but it was certainly noticeable and definitely cumbersome.

WE love celebrating birthday's and anniversaries at Laili! Thank you!!

Worst customer service I have ever received. The restaurant looked nice, but it didn’t make up for the lack of quality service or the horrid looks the staff gave us the entire time we were present. The staff was rude, they lacked a sense of urgency, and didn’t even attempt to put on a friendly face. I would NOT recommend this restaurant to anyone. I was visiting from out of town and was excited to try this restaurant with good reviews, but my experience was incredibly disappointing. I will not be returning.

We love the patio on a warm fall evening and our waiter was exceptional but the salad was limp
and the pasta so so, I have had great meals there so I am hoping it was just an off night.

I had the trout and they were very accommodating about giving me potatoes and veggies instead of rice and salad. However, the potatoes and veggies were overcooked and seemed like they had been hanging around for a while. The trout was good. Service was extremely slow at every point, from being seated to actually getting someone to take the order to getting our bill at the end. All in all, I would say it was really a three star experience, Even though I gave it four.

Thanks! You can reach out to me if you have any questions.

Lunch Outside , relaxing& comfortable. Wait person very helpful & accommodating. Food was fresh and flavorful. Just what we hoped for