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Lai Wah Heen Restaurant

4.3
4.3
1052 Reviews
CAN$31 to CAN$50
Chinese
Top Tags:
At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.

Make a reservation

2 people
7:00 PM
Booked 12 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Chinese, Dim Sum

  • Hours of operation

    Lunch Mon–Fri 11:30 am–3:00 pm Sat 11:30 am–4:00 pm Sun 11:00 am–4:00 pm Dinner Mon–Fri, Sun 6:00 pm–9:00 pm Sat 6:00 pm–10:00 pm

  • Phone number

    (416) 977-9899

  • Website

    http://www.laiwahheen.com/

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Sam Tse

  • Private party facilities

    Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details

  • Private party contact

    Manager: (416) 977-9899

  • Location

    108 Chestnut Street, Toronto, ON M5G 1R3

  • Neighborhood

    Financial District

  • Cross street

    Dundas St. W, Doubletree Hilton 2/F

  • Parking details

    We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.

  • Public transit

    South West corner of Dundas Street and Chestnut street.<br />Two blocks west of Dundas subway station.<br />Two blocks east of St. Patrick subway station.

  • Additional

    Banquet, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,052 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.3Service
  • 4.2Ambience
  • 4Value

Noise • Moderate

Loved For

  • Old Toronto

    Great for brunch

  • Old Toronto

    Good for business meals

  • Old Toronto

    Good for business meals

Sort by

Filters

  1. DB

    DeniseB

    Toronto

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Service was excellent. Price Fix menu was delicious
  2. e

    elizabetel

    Toronto

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food4service3ambience2
    Food was ok, but nothing that special. The restaurant was very full an noisy like you would expect a large Chinese food place. Very dirty bathrooms.
  3. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Great food and very friendly staff.
  4. C

    Charisse

    Toronto

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Absolutely love every dish we ordered! Highly recommended!
  5. NN

    NotNAO

    Toronto

    14 reviews

    vip
    4.0

    14 reviews

    Dined on January 22, 2023

    overall4food5service3ambience3
    Slow kitchen. No explanation or apologies for slow service of BBQ pork and dessert.
  6. DH

    DrHunt

    Toronto

    17 reviews

    2.0

    17 reviews

    Dined on January 22, 2023

    overall2food2service2ambience2
    I chose this restaurant for Lunar New Year because i expected it to be higher experience. The servers were disorganized and the food was not in the average range of what would be found in chinatown. The duck was poor, the house noodle dish was bland as was the fried rice, etc...
  7. s

    sanddc

    Toronto

    21 reviews

    3.0

    21 reviews

    Dined on January 21, 2023

    overall3food3service3ambience4
    Had a prix fixe menu $118 per person. It was bland and mostly flavourless. Service was iffy at first but improved as the meal progressed. Although their wine and cocktail list indicated that they had a number of top shelf items my wife wanted a Martini and they were out of both the Bombay Safire and the Tanqueray that were on the menu. Even though the wine list is very limited they were out of the wine that we ordered.
  8. DD

    DavidD

    Toronto

    9 reviews

    4.0

    9 reviews

    Dined on January 15, 2023

    overall4food5service5ambience3
    Food very good to great Ambiance ok Noise level low Excellent service Price point a bit high Not my first visit and I will be back
  9. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on January 13, 2023

    overall3food3service3ambience4
    dishes and chopstick need to be cleaner
  10. WJ

    WilliamsJ

    Toronto

    1 review

    2.0

    1 review

    Dined on January 8, 2023

    overall2food4service2ambience1
    There were patrons is was disappointing We enjoyed the 2nd course of the Peking duck but the 1st course was disappointing. Not crispy. Broccoli side dish was excellent
  11. YS

    YuliS

    Toronto

    1 review

    4.0

    1 review

    Dined on January 2, 2023

    overall4food4service5ambience5
    The food is good, we will for sure return again! If the taste can be a bit enhanced, it will be better. Service is excellent!
  12. M

    Maurice

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5
    Great duck, nice service, good portions. Was a very nice meal out.
  13. T

    Truffle

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on January 1, 2023

    overall3food4service3ambience4
    The food in general was ok although the vegetables (pea shoots) were very tough and hard to chew. Food took quite a while to come out. The foie gras fried rice was amazing and so was the salt and pepper pork chop. The scallops were decent and the Peking duck was ok….the lettuce wrap was better than the actual skin itself (lots of the meat was attached to the skin which made it harder to eat) It was an overall pleasant experience. We have been to this restaurant many times over the years
  14. G

    Guest

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food3service2ambience4
    We went for New Year’s Eve and we’re disappointed. The dim sum was not explained although we stresses that one of us dies not eat meat. While most if us dined in duck the hungry pescatarian had to wait a half hour for her dim sum to arrive. The Chinese broccoli portion was also relatively small. The duck was good but little meat.
  15. L

    Leopoldo

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    Brought my family to try their special dim sum menus, the $55 one is a steal in light of what you get…and the $40 one is just as great. This meal is one of my favourite meals of all time anywhere. Top quality food, service, relaxing atmosphere with plenty of space between tables. They have an excellent XO sauce that goes very well with everything. I love this resto.
  16. RM

    RobertM

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food4service5ambience4
    It was enjoyable overall, the atmosphere and food were very good and the service was exemplary.
  17. r

    riccardor

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on December 28, 2022

    overall2food2service1ambience1
    Not the best welcome we ever had, probably the guy at the entrance wasn't happy to see us and he couldn't find our reservation made through this app, so he probably thought we were cheating! The rest was fine, except nudles with seafood, not at a desired level of a real Cantonese cusine. Sorry to have such and expensive but not worth experience.
  18. V

    Vicky

    1 review

    2.0

    1 review

    Dined on December 28, 2022

    overall2food3service1ambience4
    The food was adequate, but the customer service was not up to expectations. One of the waiters ignored us three times (despite the environment at the time was very quiet and he was standing within 1 metre of our table, but he's still ignoring us) when we asked him for the bill. Even when he heard us, his response was only a nod and no apologies were given. Aside from him, there was also another waitress with poor customer service. Her attitude when attending us was tired and only responded in one word answers like "kay" and "sure". There was no explanation nor any questions asked if everything is okay throughout the entire time we dined there. This is claimed to be a high-class restaurant, but the service was subpar and do not deserve the rating that it should have.
  19. MW

    MrWonderful

    Las Vegas

    19 reviews

    4.0

    19 reviews

    Dined on December 27, 2022

    overall4food3service5ambience4
    This place has gone from great to mediocre. Choice of food is great but the menu itself was in tatters. Reminded me of a cheap breakfast diner in nowhereville.
  20. Q

    Queenly

    Toronto

    4 reviews

    4.0

    4 reviews

    Dined on December 26, 2022

    overall4food5service5ambience5
    Love the food at Lai Wah Heen and their service is great.
  21. PS

    PhilS

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service3ambience4
    Consistently excellent. Elegant surroundings and fine cuisine expertly served. A continuing favourite.
  22. f

    foodie

    San Diego

    60 reviews

    3.0

    60 reviews

    Dined on December 26, 2022

    overall3food3service3ambience3
    Being Christmas day, the few staff seemed very busy for optimal service. The food was not up to the standard of the Lai Wah Heen of the past. Even the menus were old and wrinkled. Only good course was the peking duck.
  23. DF

    DanielF

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on December 26, 2022

    overall3food4service1ambience3
    This was our first visit. The food was actually really good but service was a real mess. Wrong food delivered, food delivered without saying what if was, forgotten orders and stsff who seemed really stressed. it really was a disconnect with the quality of food.
  24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service2ambience3
    The service can be better not act like we are bothering your staff Seemed like we were bothering the server which Was not impressing us $200. For lunch and to be like really ??
  25. JB

    JonathanB

    Toronto

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5
    Siberia food quality and service. Makes the grade for special occasions. Never disappoints.
  26. OT

    OpenTable Diner

    Saskatoon

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service2ambience3
    Have they lost their chef? Changed ownership? I Booked into the hotel at Christmas especially to dine at this place. I cannot adequately express the disappointment I felt at the low quality, poorly prepared slop that was placed in front of us (AND the prices remain upscale to boot!) I have eaten better at several Chinese “diners” on Spadina, left happier and with more money in my pocket. A totally unsatisfactory experience. Go elsewhere!!
  27. E

    Emalyblack

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined on December 25, 2022

    overall5food5service5ambience4
    Wonderful Christmas eve experience for non-Christians. Loved you Peking duck!
  28. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience3
    The only downfall was that it was a bit cold where we were, we got used to it but there was a constant chill
  29. R

    Rania

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on December 21, 2022

    overall4food5service2ambience4
    I typically rate this restaurant 5/5, but yesterday’s experience was a little disappointing. The food was good, but the service was not normal. Typically we would be served the Peking duck and it was just left on our table for us to do on our own. Thought it was because they were busy, but I literally watched them do it for the table next to us. The host is typically very welcoming and he seemed irritated and was rushing us along. I’m disappointed because I pushed my group to come here for our staff Christmas party and bragged about it being fine dining. We did not feel like we were in a fine dining restaurant yesterday. We felt neglected and a burden. Considering how much we spent I’m disappointed.
  30. J

    Joey

    Atlantic Canada

    3 reviews

    4.0

    3 reviews

    Dined on December 19, 2022

    overall4food3service4ambience4
    The servers are good, greeting, smiles, suggestions, and all. The food overall was good. the steamed dumplings don't taste really fresh-made, and foie gras is of a bit...mixed smell and taste, not very pleasant though. every else was good, the soup, truffle chicken dumpling, and crab claw are all good.
  31. f

    fashionista

    Toronto

    3 reviews

    vip
    3.0

    3 reviews

    Dined on December 17, 2022

    overall3food4service3ambience3
    The chairs were so dirty they had stains all over look like they didn’t clean for years .. but food was good.
  32. OT

    OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on December 11, 2022

    overall4food5service1ambience2
    The food is excellent. However, the service was bad… servers were unavailable even though the restaurant was not busy (4-5 tables). The server lady was kinda rude as she bumped and kicked my chair to grab dishes that were far from my back. She should have said excuse me or grabbed the dishes from the other side. When I requested for more soy sauce (dipping for dim sum) her attitude and body language were very reluctant to get me more soy sauce. One thing to note, they give you $5 for parking but make sure to ask for it in advance. The server lady did not give us the parking voucher because she said we had already paid for it (in a rudely tone). She could have explained their policy in a friendly tone.
  33. MM

    MingM

    Toronto

    1 review

    2.0

    1 review

    Dined on December 10, 2022

    overall2food2service1ambience2
    The quality of both the food and service has declined since we were last there a couple of years ago. We were really disappointed after looking forward to re-experiencing everything we previously enjoyed but it was a huge disappointment
  34. m

    marub

    1 review

    4.0

    1 review

    Dined on December 8, 2022

    overall4food5service4ambience5
    We really enjoyed our lunch at the restaurant. The food was delicious!
  35. J

    Joseph

    Toronto

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 7, 2022

    overall5food5service5ambience5
    As a regular diner of Lai Wah Heen i come here because i think they have the best dim sum in Toronto. Superb.
  36. L

    Lexy

    Toronto

    1 review

    5.0

    1 review

    Dined on December 5, 2022

    overall5food5service5ambience5
    I have been to Lai Wah Heen many times. Never a disappointment.
  37. LB

    LeBaron

    New England

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5
    Entire experience was most enjoyable from the food, service and ambiance.
  38. L

    Lovefoods

    Toronto

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5
    Awesome Dim Sum set menu! You would not find this quality of foods and presentation anywhere in GTA. Highly recommended!!!
  39. TD

    TomD

    Toronto

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5
    One of the very few high end Cantonese restaurants that is consistently above average. We have been to Lai Wah Heen for many special occasions and had the most delightful banquets. Kenson is exceptionally gracious and helpful. Thank you!
  40. OT

    OpenTable Diner

    New England

    1 review

    2.0

    1 review

    Dined on December 2, 2022

    overall2food5service2ambience2
    The food was outstanding however, we were not asked if we wanted any libations. The tasting menu offering the most popular Dim Sum was outstanding. However, my husband who is blessed with an enormous appetite asked for a beef dish afterwards and was not offered any noodles or rice to accompany it. Their loss!

FAQs

Lai Wah Heen Restaurant does offer delivery in partnership with Uber Eats. Lai Wah Heen Restaurant also offers takeout which you can order by calling the restaurant at (416) 977-9899.

Lai Wah Heen Restaurant is rated 4.3 stars by 1052 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 12 times today
Google Map for Lai Wah Heen Restaurant

108 Chestnut Street, Toronto, ON M5G 1R3

Additional information

  • Cross street

    Dundas St. W, Doubletree Hilton 2/F

  • Neighborhood

    Financial District

  • Hours of operation

    Lunch Mon–Fri 11:30 am–3:00 pm Sat 11:30 am–4:00 pm Sun 11:00 am–4:00 pm Dinner Mon–Fri, Sun 6:00 pm–9:00 pm Sat 6:00 pm–10:00 pm

  • Cuisines

    Chinese, Dim Sum

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.

  • Public transit

    South West corner of Dundas Street and Chestnut street.Two blocks west of Dundas subway station.Two blocks east of St. Patrick subway station.

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Executive chef

    Sam Tse

  • Additional

    Banquet, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Website

    http://www.laiwahheen.com/

  • Phone number

    (416) 977-9899

  • Private party facilities

    Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details

  • Private party contact

    Manager: (416) 977-9899

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