About Lai Wah Heen Restaurant

At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.

108 Chestnut Street
Toronto, ON M5G 1R3
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Chinese, Dim Sum

Hours of Operation:
Monday to Friday
Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM

Saturday
Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM

Sunday
Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM

Cross Street:
Dundas St. W, Doubletree Hilton 2/F

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, Diners Club, MasterCard, Visa

Phone Number:
(416) 977-9899

Website:
http://www.laiwahheen.com/

Parking Details:
We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.

Public Transit:
South West corner of Dundas Street and Chestnut street.
Two blocks west of Dundas subway station.
Two blocks east of St. Patrick subway station.

Executive Chef:
Sam Tse

Private Party Facilities:
Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details

Private Party Contact:
Manager: (416) 977-9899

Additional:
Banquet, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Lai Wah Heen Restaurant Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.2

service

4.0

ambience

4.0

value

3.8

Noise

Quiet

77% would recommend it to a friend

Authentic (17)
Good for Anniversaries (13)
Quiet Conversation (13)
See All
Special Occasion (11)
Fit for Foodies (11)
Creative Cuisine (10)
Good for a Date (10)
Good for Groups (10)
Great for Lunch (10)
Good for Birthdays (10)
Business Meals (9)
Casual (7)
Good Vegetarian Options (7)
Sunday Lunch (7)
Great for Brunch (6)
Fun (6)
Pre/post Theatre (6)
Romantic (6)
Spicy (6)
Tasting Menu (6)
Comfort Food (5)
Cozy (5)
Healthy (4)
Neighborhood Gem (4)
Kid-friendly (3)
Local Ingredients (3)
Vegan (3)
Worth the Drive (3)
Afternoon Tea (2)
Disabled Access (2)
Seasonal (2)
Vibrant Bar Scene (1)
Gluten Free Options (1)
Great Beer (1)
Hot Spot (1)
Late-night Find (1)
Organic (1)
Great for Outdoor Dining (1)
People Watching (1)
Bar Seating (1)
Sort by
S
651 reviews
Loading Reviews ...

 
·Dined a day ago

Excellent dim sum! Excellent service! The food is fresh and generous. It costs a little more than other places, but the beautiful, elegant ambience, that is also very family friendly, makes a deep impression of smooth professionalism and care for details and some of the best dim sum to be found anywhere! Thank you, Lai Wah Heen and its outstanding staff at the entrance, service to the table, and most especially in the kitchen!

Tags: Fit for Foodies, Authentic, Great for Lunch, Sunday Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Hawaii)·Dined 2 days ago

We heard that the chef is changed (actually most people in kitchen) therefore food quality is nothing compare to the standard that this restaurant serve few years ago. It is below par for this high class Chinese restaurant. Very disappointed!

Tags: Great for Lunch
Was this review useful to you?Yes·No·
food2
ambience4
service3
value2

 
 (Salt Lake City)·Dined on November 12, 2017

I went to Toronto with a friend who once lived there and frequented Lai Wah Heen for Sunday brunch. The dim sum was incredible! The waiter was very helpful with suggestions of volume to order. All of the food was delicious and beautifully prepared. I highly recommend this restaurant...and there is free parking in the Doubletree's garage.

Tags: Quiet Conversation, Authentic, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Toronto)·Dined on November 11, 2017

It's kind of pricey but everything is mediocre.

Was this review useful to you?Yes·No·
food2
ambience2
service2

 
 (Vancouver)·Dined on November 9, 2017

Unfortunately the premier spot for Dim Sum in Toronto has lost it’s appeal. The quality of the food has decreased quite dramatically

Was this review useful to you?Yes·No·
food2
ambience4
service4
value3

 
 (Toronto)·Dined on October 25, 2017

We went for the Peking Duck. The duck skin was not crispy, the waiter prepared each pancake away from the table where my guests could not see the procedure, the pancakes were too thick and heavy and not enough sauce was put on the pancake. I was disappointed. We should have been given the ingredients and allowed to prepare each pancake to our taste.
While waiting for the duck, a waitress placed three plates of dim sum in front of us, without comment. They seemed too large to be complimentary and were whisked away when I asked what they were. They were then delivered to another table of three.
For dessert we ordered ice cream. It was store-bought and took a long time to arrive.

Tags: Quiet Conversation
Was this review useful to you?Yes·No·
food3
ambience4
service2
value2

 
·Dined on October 25, 2017

For many years this has been our favourite place for Cantonese-style dim sum in Toronto, and it's always a pleasure to return. It's an elegant, upmarket space that manages to be relaxed and warm at the same time. The service is attentive and discreet, and helpful when help is needed. We ordered the prix fixe tasting menu ($100 for 2) and a couple of basic add-ons - har gao and some greens (kale) in oyster sauce. They do these basics perfectly, which is always a good sign in an expensive restaurant. Har gao, for instance, always seems to me to be the ideal test for a dim sum place at whatever level, and here both the wrapping (soft but also slightly chewy) and the filling (large firm pieces of prawn) were as good as you will find anywhere in Hong Kong. The prix fixe items are their show pieces and our responses were uneven. Some items were superb - the seafood bisque, the noodles with lobster in a delicious truffle broth, the crab claw, both the dessert items. Others were just a little disappointing; for instance, the mushrooms and vegetables wrapped in bean curd with grated truffles seemed strangely tasteless to both of us. Two other comments: their flagship items seem to have gotten larger and more difficult to handle with chopsticks (not quite little treasures any longer), and I think they could do away with the hokey animal shaped items - mice, crabs etc. When we return - which of course we shall - we'll choose the items we like best from the general menu rather than the prix fixe, but the prix fixe is a very good place to start for anyone coming here for the first time. The pu erh tea was excellent as always.

Tags: Pre/post Theatre, Good for Anniversaries, Great for Brunch, Creative Cuisine, Great for Lunch, Tasting Menu, Sunday Lunch
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (New York Area)·Dined on October 22, 2017

Excellent food and elegant serving of each dish on a separate plate. Most enjoyable Chinese dining as the food came one dish at a time so we could enjoy it gradually.

Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined on October 21, 2017

we had a great time, the staff was super attentive and able to help us with menu recomendations.

Tags: Good for a Date, Authentic, Special Occasion, Good Vegetarian Options, Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 20, 2017

I found the food to be quite tasteless, unexciting, and over-priced. In truth, the cuisine does not match the reputation.

Was this review useful to you?Yes·No·
food2
ambience2
service4
value1

 
 (Las Vegas)·Dined on October 20, 2017

I ordered several dim sum dishes and they tasted good. The services are really good. The price is reasonable.

Tags: Great for Lunch
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
 (Raum Frankfurt)·Dined on October 17, 2017

Best Chinese food I've ever had, anywhere in the world. Amazing service and very pleasant ambiance round out a fantastic picture. Highly recommend.

Tags: Business Meals, Kid-friendly, Authentic, Quiet Conversation, Good for Anniversaries, Good for a Date, Special Occasion, Cozy, Good for Birthdays, Pre/post Theatre, Worth the Drive, Romantic
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

vip
 (London)·Dined on October 17, 2017

The food was over rated and the waiter was not honest. He let us order so much without warning us that is too much. We will not go back again.

Was this review useful to you?Yes·No·
food3
ambience4
service3
value2

 
 (Toronto)·Dined on October 5, 2017

Server - unfriendly , Manager - not interested and engaged with his guests
Food - not even close to the price tag attached. We were better off dining at one of those place on Chinatown. Least we would have gotten the authentic cultural experience

Was this review useful to you?Yes·No·
food1
ambience1
service1

 
 (Toronto)·Dined on October 4, 2017

Excellent food! Service was ok. The items are pricey but overall a good place to eat.

Was this review useful to you?Yes·No·
food4
ambience3
service2
value3

 
 (Toronto)·Dined on September 22, 2017

Ordinary experience in an ordinary restaurant. Nothing so special about the food. The dim sum were cold and the service too fast. Too expensive for an ordinary experience.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
 (Toronto)·Dined on September 21, 2017

Lai Wah Heen is a great place to meet friends downtown where you can actually talk. A flexible menu allows everyone to have traditional food with new twists. We were there during the week and the clients varied from business people, couples, friends anf family.

Tags: Good for Groups, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on September 20, 2017

It was an enjoyable dim sum. We had prefix plus extra choices. Server was so nice. The only negative was the guy at the door. Too busy talking on the phone to acknowledge us. When we moved towards the restaurant to have a peek he abruptly told us to " stay right here". Thankfully we were sat by a nice gentleman.

Was this review useful to you?Yes·No·
food5
ambience3
service5
value5

 
·Dined on September 17, 2017

Excellent high end Chinese cuisine. Professional and efficient service. Wine list could be improved a bit.

Tags: Business Meals, Pre/post Theatre, Special Occasion, Tasting Menu, Creative Cuisine, Great for Brunch
Was this review useful to you?Yes·No·
food4
ambience3
service4
value3

vip
 (Toronto)·Dined on September 9, 2017

Food is delicious, as always. People are nice, as always.

Was this review useful to you?Yes·No·
food5
ambience5
service5

vip
 (San Diego)·Dined on August 23, 2017

Outstanding Cantonese food- some of the best Dim Sum we have ever had. Highly recommended!

Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (San Francisco)·Dined on August 16, 2017

We have dined at Lai Wah Heen several times when it was in the Metropolitan Hotel and had exceptional experiences. Not so this time.

Was this review useful to you?Yes·No·
food3
ambience4
service4
value2

 
·Dined on August 13, 2017

We had a blast! Food and service were excellent. Me u was an adventure. Very busy! With good reason.. delicious

Tags: Worth the Drive, Creative Cuisine, Special Occasion, Seasonal, Fun, Good for a Date, Spicy, Great Beer, Good for Birthdays, Good for Anniversaries, Comfort Food, Hot Spot, Neighborhood Gem, Good for Groups, Authentic, Business Meals
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

vip
 (Toronto)·Dined on August 10, 2017

Lai Wah Heen offers consistently good food with a mix of traditional dim sum and more adventurous items.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
 (Los Angeles)·Dined on August 5, 2017

Did not like it at all. Had the chicken, tofu and fried rice. Thought these would be the safest. Most of them were tasteless. The fried rice was very dry as well. Presentation of food was also unappetizing.

There was also a party that night and they were very loud.

Was this review useful to you?Yes·No·
food1
ambience2
service2
value1

 
·Dined on July 29, 2017

We come every year for my mom's birthday because this is NOT run-of-the-mill fast Chinese food and this is her favourite cuisine. You won't find buffet-style fried things like sweet and sour chicken balls with the red sugary sauce. You WILL find delicious authentic regional dishes, including some items that even a non-adventurous eater would be willing to try. Service is very quick and efficient, portions are perfect for sharing and we see the same friendly and professional staff every year, which is a good sign.

It's a real gem of a restaurant inside a very mainstream downtown hotel popular with tourists, the Double Tree Hilton in Chinatown. Prices are not inexpensive but are well worth the cost. Don't dress down here, you'll look a bit out of place if you do.

Tags: Good for Birthdays, Late-night Find, Fun, Good Vegetarian Options, Creative Cuisine, People Watching, Authentic, Local Ingredients, Spicy, Quiet Conversation, Business Meals, Pre/post Theatre, Good for Groups, Neighborhood Gem, Fit for Foodies, Cozy, Good for Anniversaries, Good for a Date, Casual, Special Occasion
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on July 26, 2017

I have eaten many times in this restaurant in the past. Unfortunately, I have seen a consistently declining quality of service. The food is special and authentic and the peking duck is a classic, however when it is served with zero passion, no up-sell, cross-sell, absolutely uninterested serving staff, then the best food in the world becomes drab. The serving staff seemed almost eager to send a client home earlier than asking them to stay and enjoy more food/drinks. My sincere request to them is to bring in eager, client friendly hospitality gems in front of house staff. Again, food is awesome, but needs to be served with same passion.

Tags: Fit for Foodies
1 person found this review helpful.
Was this review useful to you?Yes·No·
food4
ambience4
service1
value3

 
 (Toronto)·Dined on July 24, 2017

Always a 10. I've been going for years and it only gets better. Could be the best dim sum in North America.

Tags: Good for Anniversaries, Good for a Date, Quiet Conversation, Fit for Foodies, Authentic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on July 21, 2017

The food is very oily. The service of dividing food was not necessary, not everyone has the same appetite, ended up we had to scoop among us. Food is quite ordinary that can get for half the price in other Chinese restaurants.

Was this review useful to you?Yes·No·
food2
ambience3
service3
value2

vip
 (New York Area)·Dined on July 20, 2017

The staff was attentive, helpful, knowledgeable, and extremely courteous. The food was excellent. I highly recommend dining at this restaurant.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Los Angeles)·Dined on July 19, 2017

We came to this restaurant because Francine Prose praised it in her 2014 NYT article celebrating the diversity of restaurants in Toronto. We liked the food quite a bit. But we had a strangely indifferent-bordering-on-hostile waitress who assumed we didn't want tea, spilled our soy sauce when she slammed down a dish, and frowned every time she dropped something off. Not sure what her problem was, but it definitely put a damper on things.

Was this review useful to you?Yes·No·
food4
ambience3
service1
value3

 
 (San Francisco)·Dined on July 4, 2017

Great Peking duck and dim sum, really different ones!!

Tags: Worth the Drive, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service4
value2

 
 (Toronto)·Dined on June 30, 2017

Food was good but over priced for what it actually taste like. Nothing too exceptional - it's good but nothing special. However the atmosphere was wonderful.

Was this review useful to you?Yes·No·
food4
ambience5
service3
value3

 
 (Toronto)·Dined on June 8, 2017

First how good of you to ask for a review. We enjoyed our Peiking duck very much.Better than at two other locations we have tried.Our waitress was very pleasant ,efficient and knowledgable. Radcliffe Latimer

Tags: Comfort Food, Creative Cuisine, Good for Groups
Was this review useful to you?Yes·No·
food4
ambience3
service5
value4

 
 (Toronto)·Dined on June 2, 2017

Good. The servers are much nicer this time

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Toronto)·Dined on May 25, 2017

One of the best eateries in Toronto!
xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

Tags: Neighborhood Gem, Afternoon Tea, Paleo Friendly, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Naples)·Dined on May 25, 2017

We were pleased with the entire evening as we shared wine and several varied orders. All the food was delicious. This restaurant isn't near to where we live but we absolutely would choose to go again as we so enjoyed our meal, the atmosphere and the service.

Tags: Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Toronto)·Dined on May 21, 2017

We revisited Lai Wah Heen after a couple of years of absence. While the dim sum is good to above average, it is no longer as superior as it once was. 😕

Good but definitely not worth the high end prices of $45-50 per person for lunch without alcohol.

Was this review useful to you?Yes·No·
food3
ambience5
service4
value2

 
 (Toronto)·Dined on May 14, 2017

Good food but worst service... The wait staff was extremely rude and ruined our mother's day. It was just horrible...

Was this review useful to you?Yes·No·
food5
ambience3
service1

 
 (Toronto)·Dined on May 13, 2017

We were rather disappointed with our recent visit. It seems the quality and standards have dropped over the years. I previously dined here a few times, the last being in 2010, and remember really enjoying the dim sum for its high quality and taste. Now, seven years later, it has become a restaurant where fine dining presentation is used to mask the quality of ingredients. The dumpling and rice-roll skin were way too thick, the glutinous rice was cold and hard, there was barely a sliver of abalone in the congee, and the egg tarts were under-baked, just to name a few. The food portion was tiny, with nothing unique to justify the high prices. You can definitely get way better dim sum elsewhere, for equal or less money.

Was this review useful to you?Yes·No·
food2
ambience3
service2
value1

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.