About Lai Wah Heen Restaurant

At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.

Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.

With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.

The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.

108 Chestnut Street
Toronto, ON M5G 1R3
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Dining Style:
Casual Elegant

Cuisines:
Chinese, Dim Sum

Hours of Operation:
Monday to Friday
Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM

Saturday
Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM

Sunday
Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM

Cross Street:
Dundas St. W, Doubletree Hilton 2/F

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, Diners Club, MasterCard, Visa

Phone Number:
(416) 977-9899

Website:
http://www.laiwahheen.com/

Parking Details:
We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.

Public Transit:
South West corner of Dundas Street and Chestnut street.
Two blocks west of Dundas subway station.
Two blocks east of St. Patrick subway station.

Executive Chef:
Sam Tse

Private Party Facilities:
Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details

Private Party Contact:
Manager: (416) 977-9899

Additional:
Banquet, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Lai Wah Heen Restaurant Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.1

service

4.0

ambience

4.0

value

3.8

Noise

Quiet

76% would recommend it to a friend

Authentic (16)
Good for Anniversaries (13)
Special Occasion (12)
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Quiet Conversation (12)
Good for Groups (11)
Good for Birthdays (11)
Creative Cuisine (10)
Fit for Foodies (10)
Great for Lunch (10)
Business Meals (9)
Good for a Date (9)
Good Vegetarian Options (8)
Sunday Lunch (7)
Casual (7)
Great for Brunch (6)
Fun (6)
Pre/post Theatre (6)
Romantic (6)
Spicy (6)
Tasting Menu (6)
Comfort Food (5)
Cozy (5)
Healthy (4)
Neighborhood Gem (4)
Kid-friendly (3)
Local Ingredients (3)
Vegan (3)
Worth the Drive (3)
Afternoon Tea (2)
Disabled Access (2)
Seasonal (2)
Vibrant Bar Scene (1)
Gluten Free Options (1)
Great Beer (1)
Hot Spot (1)
Late-night Find (1)
Organic (1)
Great for Outdoor Dining (1)
People Watching (1)
Bar Seating (1)
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654 reviews
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 (Toronto)·Dined on May 21, 2017

We revisited Lai Wah Heen after a couple of years of absence. While the dim sum is good to above average, it is no longer as superior as it once was. 😕

Good but definitely not worth the high end prices of $45-50 per person for lunch without alcohol.

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food3
ambience5
service4
value2

 
 (Toronto)·Dined on May 14, 2017

Good food but worst service... The wait staff was extremely rude and ruined our mother's day. It was just horrible...

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food5
ambience3
service1

 
 (Toronto)·Dined on May 13, 2017

We were rather disappointed with our recent visit. It seems the quality and standards have dropped over the years. I previously dined here a few times, the last being in 2010, and remember really enjoying the dim sum for its high quality and taste. Now, seven years later, it has become a restaurant where fine dining presentation is used to mask the quality of ingredients. The dumpling and rice-roll skin were way too thick, the glutinous rice was cold and hard, there was barely a sliver of abalone in the congee, and the egg tarts were under-baked, just to name a few. The food portion was tiny, with nothing unique to justify the high prices. You can definitely get way better dim sum elsewhere, for equal or less money.

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food2
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service2
value1

vip
 (Toronto)·Dined on May 12, 2017

Not how we remembered the food or ambience from the time we regularly ate here and at their former second spot on Mt. Pleasant. From being a special place, far in front of almost every other Chinese resto in Toronto, they seemingly have fallen back into the middle of the pack.

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food2
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 (Edmonton)·Dined on May 10, 2017

Best, most authentic Chinese restaurant in town.

Tags: Authentic
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food5
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service5
value5

vip
 (Toronto)·Dined on April 29, 2017

Peking duck is always exquisite. It's the best.

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food4
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vip
 (Toronto)·Dined on April 23, 2017

This had been a favorite for decades! things are ,we are sorry to say going downhill ... special teas use to be prepared using proper water temperature , that is unfortunately no more . Pékin Duck was not carved as before and we were not impressed . The experience was more like going to CongeeQueen, not à High end restaurant ... guess we will no longer visit , that is really to bad ...

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food3
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 (New York Area)·Dined on April 14, 2017

Peking Duck. You will be impressed.

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food5
ambience4
service5
value4

 
 (Montreal)·Dined on April 8, 2017

Good location, great food and service, hot and sour sound duck were perfect, ambiance is nice

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food5
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service5

 
 (Toronto)·Dined on March 26, 2017

Everything was delicious and clearly made to order.. they have amazing Peking duck!!! The service is friendly but not smothering and over attentive...

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food5
ambience5
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 (Toronto)·Dined on March 7, 2017

As a Chinese with a lot of eating experiences, the Chinese food here is absolutely top-class. The roast duck is a must!

Tags: Special Occasion, Cozy, Hot Spot, Great for Lunch, Good for a Date, Authentic, Comfort Food, Tasting Menu, Business Meals, Kid-friendly, Good for Groups, Good for Birthdays, Healthy
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food5
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value4

 
 (Toronto)·Dined on February 26, 2017

Never disappointed. Always attention to detail. See you next time.

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food5
ambience5
service5
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 (Toronto)·Dined on February 14, 2017

It's pricey but nice

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food5
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value2

 
 (London)·Dined on February 5, 2017

Excellent service. Helpful staff. Food quality was excellent. Highly recommend for dim sum.

Tags: Fit for Foodies, Great for Lunch, Creative Cuisine, Worth the Drive, Sunday Lunch
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food5
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vip
 (Toronto)·Dined on February 4, 2017

Quiet Chinese dining is virtually non-existent. Lai Wah Heen is one of those rare places that do not conform to the norm - in a very good way. As side from the very good and interesting food, the staff are all very attentive and capable. Sometime I wonder why I am not there more often.

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food4
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service4
value3

 
 (New York Area)·Dined on January 21, 2017

Lai Wah Heen was one of my favourite places when I lived in Toronto. The food was good and the service is always amazing.

Tags: Special Occasion
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food4
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value1

 
 (Toronto)·Dined on January 15, 2017

Absolutely superb! Was one of the restos on my bucket list, and it did not disappoint.

Tags: Fit for Foodies, Authentic, Creative Cuisine
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food5
ambience5
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value5

vip
 (Toronto)·Dined on January 7, 2017

Overpriced. Waiters could use better training. They should not be reaching over diners to clear empty serving dishes from table. Ridiculous -especially for such a high end restaurant!

1 person found this review helpful.
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food2
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service2
value2

 
 (Toronto)·Dined on January 1, 2017

Though I was there Christmas Eve, it has been over 15 years since I've gone for their famous Dim Sum. Lai Wah Heen remains my very favourite. Every last bite... simply spectacular. Will not disappoint! Tip: Make a reservation.

Tags: Good for Birthdays, Good for a Date, Fit for Foodies, Creative Cuisine
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food5
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service4
value4

 
 (Las Vegas)·Dined on December 27, 2016

Best Dim Sum in Toronto. Period. We go once or twice a year.

Service is very good and refined.

However, be prepared to pay.

Tags: Sunday Lunch, Fit for Foodies, Good for a Date, Authentic
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food5
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vip
 (Toronto)·Dined on December 26, 2016

Absolutely loved this restaurant, yes it's a little on the pricey side but well worth the experience in every way!

Tags: Creative Cuisine, Special Occasion, Quiet Conversation
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food5
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 (Toronto)·Dined on December 25, 2016

We go to Lai Wah Heen for the Peking Duck and while this was still tasty on our recent visit, we have been consistently disappointed by the uninspired, cafeteria-like service. Even though the restaurant has a wine list, it is as though no one really wants you to order from it. When they finally managed to take the wine order, made two attempts at finding the right wine, we were essentially finished our dinner before our wine arrived. We refilled our own glasses. The rest of the service details are too tedious to list but in line with the wine experience.

Dim sum was served in a porcelain trio plating, instead of steamer baskets. It came before we had finished our Peking Duck, cold and hard; certainly not what you expect from a restaurant that boasts its dim sum prowess every chance it gets.

Although we will continue to enjoy Peking Duck, it is certain now we will find somewhere else to do it.

1 person found this review helpful.
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food3
ambience2
service2
value2

 
 (Toronto)·Dined on December 25, 2016

I dont think of this as a poor restaurant, but it was this Christmas Day. Our order was slow to be taken, the two appetizers were slow to arrive, and in the hour we waited between appetizers and our two mains, the waiter stopped at our table only once, a few minutes before the mains arrived, to let us know they were on their way.

The food was more dissapointing than the service. The dim sum platter for two arrived tepid. It was reasonably tasty but since it was quite cold, it developed a slight greasiness. Hot & sour soup had an excellent composition, but the chef had neglected to add the "hot and sour", the pepper and vinegar, so the soup was completely bland. Our main was a small but tasty eggplant stir-fry, with ample shredded pork but little or no duck. Our last item was the most disappointing, a stir fried rice that was supposed to feature foie gras and duck. At $32, I expected noticable shreds of duck, but had to search for 1/4" dice. I can only speculate that the foie gras, if there, was very limited and had melted into the rice, for i saw and tasted none. The dish was no better than cheap take-out.

In the end, we cut short our dinner, and skipped dessert and drinks, fearful of what would come of it. My impression, true or not, was that the kitchen had been caught short staffed and, in a pinch, brought in a cousin or two who worked one of the spadina restaurants that sells a lot of sweet and sour chicken balls and egg rolls.

It was slow, careless, and lacking skill. At $100 for 2, with no drinks or dessert, i expect much better.

1 person found this review helpful.
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food1
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 (Toronto)·Dined on December 24, 2016

The host was terrible, they gave us table with a missing chair, then gave us another table, to ended up asking us to move again! Food was mediocre, waiter was ok. Overall wont go back for sure.

1 person found this review helpful.
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 (Toronto)·Dined on December 23, 2016

The best Dim Sum in the City of Toronto without question. Problem is the service in this fine dining restaurant is never consistent. Sometimes exceptional, my last visit we waited longer than normal for them to take our order, food was great but because they were busy our table was stacked with dirty dishes and we had to go out of our way to ask for our bill. Sigh.... I do keep going back knowing what I am expecting each time.

Tags: Good for Groups, Disabled Access, Spicy, Special Occasion
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food5
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service2
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 (Toronto)·Dined on December 22, 2016

Love the food and the service. Like to see more lunch and dinner combos

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food5
ambience5
service5
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 (Toronto)·Dined on December 19, 2016

I had invited a friend from out of town and I wanted something 'special' and based on their previous reputation I thought the restaurant would provide very outstanding authentic Chinese food. Perhaps it was our timing---we booked for 2:30 knowing that 3pm is the last reservation before they close and reopen later for dinner. The restaurant was empty except for one other table. We felt somewhat rushed and were reminded that the kitchen was closing at 3 so I don't know what would happen if you actually made your reservation for 3?! The service was at best 'professional' but remote. The result was a very ordinary meal. While unrelated to the food and service, the washroom toilets seemed to be on a timer so that they flushed when they chose to do so---and didn't when it didn't suit them! ALAS...

1 person found this review helpful.
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food4
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vip
 (Toronto)·Dined on December 11, 2016

Food is too salty. Rack of lamb was too rare and I was never asked how it should be cooked.

Tags: Special Occasion
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food2
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 (Toronto)·Dined on December 11, 2016

Outstanding Dim Sum. I have been going for years and its only gotten better. Good work fellas. See you soon.

Tags: Disabled Access, Comfort Food, Creative Cuisine, Quiet Conversation, Fun, Good Vegetarian Options
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food5
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 (Toronto)·Dined on December 8, 2016

Great service and unique selection of dishes. Would recommend.

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 (Toronto)·Dined on December 6, 2016

The staff are efficient but there is no need for the aloof manner. And say thank you after you receive payment from the customer. Instead they just grab the credit card machine and walked away. Very cold.

Tags: Fit for Foodies, Quiet Conversation, Business Meals
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vip
 (Vancouver)·Dined on November 27, 2016

Service was horrible. Our waiter was 'always busy' and we had to get someone else to help us several times with our requests/orders. Got the stink eye and attitude from him multiple times and totally ruined our dining experience.

1 person found this review helpful.
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food3
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 (Toronto)·Dined on November 18, 2016

My date and I spent more time talking about how we were going to get Subway after this dinner than actually eating the food.

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 (México)·Dined on November 16, 2016

A friend recommended this restaurant as the "best Chinese restaurant in town", it was good but not outstanding at all. Prices are really high for what you get, but it is still good

Tags: Good for a Date
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food3
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 (Montreal)·Dined on November 12, 2016

Overrated especially for the price paid. I was not too impressed with the food. Excellent service however.

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 (Toronto)·Dined on November 12, 2016

Over priced dim sum. Extra charge for each refill of hot water to your tea is ridiculous and we should have been told this. Service was not very friendly as per most Chinese restaurants/dim sum places. I would rather go to Pearl Harbourfront for better service and better tasting food for similar price points.

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food3
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service2
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 (Toronto)·Dined on November 12, 2016

The dim sum menu has different items on it than other dim sum restaurants and the quality is great. It is definitely on the pricey side and there are other Dim sum restaurants as good as this one at a lesser price.

Tags: Sunday Lunch
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food4
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 (Toronto)·Dined on November 7, 2016

We were a party of 8 and we did order a lot of food. I have to say the food was excellent, but we were not impressed by the attitude of one of the servers. We got our food served on the table and we requested one of the severs to please serve us the noodles and his answer was - "how to serve noodle" and walked away. I hope the management of the restaurant takes action and gets rid of people with such nasty attitude - very unpleasant. It was very embarrassing for all of the guests at the table to hear. Another server did come and when we informed him about the bad behaviour of the first server he went ahead and served us the food.
Not very friendly serving staff at all - very bad attitude, gave us a unpleasant and unwelcoming feeling.

1 person found this review helpful.
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food4
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 (Toronto)·Dined on October 27, 2016

Been going there for many years. Predictable, in a good way !

Tags: Quiet Conversation, Great for Lunch, Business Meals
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 (Toronto)·Dined on October 23, 2016

Outstanding food in a nice atmosphere. Dim Sum as good as Hong Kong...though perhaps more Canadianized!
We go here often and it is always wonderful.

Tags: Great for Brunch, Fit for Foodies, Great for Lunch, Sunday Lunch, Creative Cuisine
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food5
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