Nearby points of interest
Nearby points of interest
About Lai Wah Heen Restaurant
At the internationally renowned Lai Wah Heen Restaurant, cuisine and culture come together to create an authentic Chinese dining experience that remains unrivaled amongst Toronto’s top-seated restaurants.
Lai Wah Heen, meaning “a luxurious meeting place,” has achieved the superb quality and true character of the best Hong Kong restaurants.
With accolades from; The New York Times - “the best dim sum in Toronto, maybe the best in North America”, Gourmet Magazine – “a sense of Hong Kong’s new culinary design” and enRoute Magazine – “edible masterpieces rarely savoured outside of Hong Kong”, Lai Wah Heen Restaurant continues to deliver the highest standards to Toronto diners.
The Lai Wah Heen team brings the latest trends in Chinese cuisine – exotic herbs and spices from the Pacific Rim, skillful use of tropical fruits and seafood dishes of exquisite refinement.
Toronto, ON M5G 1R3
Chinese, Dim Sum
Hours of Operation:
Monday to Friday
Lunch: 11:30AM - 3:00 PM, Dinner: 6:00 PM - 10:00 PM
Lunch: 11:30 AM - 4:00 PM, Dinner: 6:00 PM - 11:00 PM
Lunch: 11:00 AM - 4:00 PM, Dinner: 6:00 PM - 10:00 PM
Dundas St. W, Doubletree Hilton 2/F
CAN$31 to CAN$50
AMEX, Diners Club, MasterCard, Visa
We offer a special rate of $ 5.00 per car for our patrons to park at the hotel underground parking, available on a first come first serve basic.
South West corner of Dundas Street and Chestnut street.
Two blocks west of Dundas subway station.
Two blocks east of St. Patrick subway station.
Private Party Facilities:
Our Chef’s Table is located at the south east corner of the dining room, a platform table can seat up to 14 guests, surrounded by glass wall with a breathtaking view.
The VIP room provides private dining in maple-paneled seclusion, which accommodates maximum 20 guests.
The minimum charge of the Chef’s Table and the VIP Room is $80.00 / person for dinner and $40.00 / person for lunch, minimum for 10 persons. Pre-arranged menu is required, please contact our manager for details
Private Party Contact:
Manager: (416) 977-9899
Banquet, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
Lai Wah Heen Restaurant Ratings and Reviews
We were rather disappointed with our recent visit. It seems the quality and standards have dropped over the years. I previously dined here a few times, the last being in 2010, and remember really enjoying the dim sum for its high quality and taste. Now, seven years later, it has become a restaurant where fine dining presentation is used to mask the quality of ingredients. The dumpling and rice-roll skin were way too thick, the glutinous rice was cold and hard, there was barely a sliver of abalone in the congee, and the egg tarts were under-baked, just to name a few. The food portion was tiny, with nothing unique to justify the high prices. You can definitely get way better dim sum elsewhere, for equal or less money.
Not how we remembered the food or ambience from the time we regularly ate here and at their former second spot on Mt. Pleasant. From being a special place, far in front of almost every other Chinese resto in Toronto, they seemingly have fallen back into the middle of the pack.
This had been a favorite for decades! things are ,we are sorry to say going downhill ... special teas use to be prepared using proper water temperature , that is unfortunately no more . Pékin Duck was not carved as before and we were not impressed . The experience was more like going to CongeeQueen, not à High end restaurant ... guess we will no longer visit , that is really to bad ...
Quiet Chinese dining is virtually non-existent. Lai Wah Heen is one of those rare places that do not conform to the norm - in a very good way. As side from the very good and interesting food, the staff are all very attentive and capable. Sometime I wonder why I am not there more often.
We go to Lai Wah Heen for the Peking Duck and while this was still tasty on our recent visit, we have been consistently disappointed by the uninspired, cafeteria-like service. Even though the restaurant has a wine list, it is as though no one really wants you to order from it. When they finally managed to take the wine order, made two attempts at finding the right wine, we were essentially finished our dinner before our wine arrived. We refilled our own glasses. The rest of the service details are too tedious to list but in line with the wine experience.
Dim sum was served in a porcelain trio plating, instead of steamer baskets. It came before we had finished our Peking Duck, cold and hard; certainly not what you expect from a restaurant that boasts its dim sum prowess every chance it gets.
Although we will continue to enjoy Peking Duck, it is certain now we will find somewhere else to do it.
I dont think of this as a poor restaurant, but it was this Christmas Day. Our order was slow to be taken, the two appetizers were slow to arrive, and in the hour we waited between appetizers and our two mains, the waiter stopped at our table only once, a few minutes before the mains arrived, to let us know they were on their way.
The food was more dissapointing than the service. The dim sum platter for two arrived tepid. It was reasonably tasty but since it was quite cold, it developed a slight greasiness. Hot & sour soup had an excellent composition, but the chef had neglected to add the "hot and sour", the pepper and vinegar, so the soup was completely bland. Our main was a small but tasty eggplant stir-fry, with ample shredded pork but little or no duck. Our last item was the most disappointing, a stir fried rice that was supposed to feature foie gras and duck. At $32, I expected noticable shreds of duck, but had to search for 1/4" dice. I can only speculate that the foie gras, if there, was very limited and had melted into the rice, for i saw and tasted none. The dish was no better than cheap take-out.
In the end, we cut short our dinner, and skipped dessert and drinks, fearful of what would come of it. My impression, true or not, was that the kitchen had been caught short staffed and, in a pinch, brought in a cousin or two who worked one of the spadina restaurants that sells a lot of sweet and sour chicken balls and egg rolls.
It was slow, careless, and lacking skill. At $100 for 2, with no drinks or dessert, i expect much better.
The best Dim Sum in the City of Toronto without question. Problem is the service in this fine dining restaurant is never consistent. Sometimes exceptional, my last visit we waited longer than normal for them to take our order, food was great but because they were busy our table was stacked with dirty dishes and we had to go out of our way to ask for our bill. Sigh.... I do keep going back knowing what I am expecting each time.
I had invited a friend from out of town and I wanted something 'special' and based on their previous reputation I thought the restaurant would provide very outstanding authentic Chinese food. Perhaps it was our timing---we booked for 2:30 knowing that 3pm is the last reservation before they close and reopen later for dinner. The restaurant was empty except for one other table. We felt somewhat rushed and were reminded that the kitchen was closing at 3 so I don't know what would happen if you actually made your reservation for 3?! The service was at best 'professional' but remote. The result was a very ordinary meal. While unrelated to the food and service, the washroom toilets seemed to be on a timer so that they flushed when they chose to do so---and didn't when it didn't suit them! ALAS...
Service was horrible. Our waiter was 'always busy' and we had to get someone else to help us several times with our requests/orders. Got the stink eye and attitude from him multiple times and totally ruined our dining experience.
Over priced dim sum. Extra charge for each refill of hot water to your tea is ridiculous and we should have been told this. Service was not very friendly as per most Chinese restaurants/dim sum places. I would rather go to Pearl Harbourfront for better service and better tasting food for similar price points.
We were a party of 8 and we did order a lot of food. I have to say the food was excellent, but we were not impressed by the attitude of one of the servers. We got our food served on the table and we requested one of the severs to please serve us the noodles and his answer was - "how to serve noodle" and walked away. I hope the management of the restaurant takes action and gets rid of people with such nasty attitude - very unpleasant. It was very embarrassing for all of the guests at the table to hear. Another server did come and when we informed him about the bad behaviour of the first server he went ahead and served us the food.
Not very friendly serving staff at all - very bad attitude, gave us a unpleasant and unwelcoming feeling.
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